UPSET ! 1/5
I applied a promo code on my order & I was charged for my order , which I SHOULDN'T HAVE ! I've called UberSupport many times & I still haven't received my refund !
Love UberEATS !
Love Uber eats! 5/5
Even though I know that man shall not live on bread alone, I still get hungry in my tummy. Luckily there is Uber eats for those days I am too busy to run to a restaurant or to the store. Comes right to my door. If I have cash on me, I always like to bless the drivers with a few bucks to show my appreciation. Thank you Uber eats for making this app so easy to use. Please add more restaurants soon! (Hint, hint: Flowerchild in Santa Monica) 😉😋
Great service! 5/5
By R Bruce Kent
Order cancellations can happen anytime with no help 1/5
Order was placed. 35-45 minutes wait and I find out my order was cancelled. The only thing they say is you can "reorder in a few minutes." Really? I waited close to an hour, my order was CANCELLED, and you don't even compensate or TRY to get my order done? I even saw that my driver was supposedly approaching my door so I got ready to open it. And I find out it was cancelled.
The description for a cancelled order says the driver can cancel if they can't find your house. Seriously? You're going to allow the driver to cancel, without even having them TRY to call me? I didn't even get a TEXT to warn me.
This was a horrible first experience which I will not try again.
Can't wait to see how big this gets! 5/5
This app is great! The times are accurate, ordering is easy, and drivers are polite. Can't wait to until they have more restaurants available :)
LOVE THIS APP 5/5
Lazy person's dream. No complaint.
Love it 5/5
Uber eat is great n I love it.
Horrible customer service 1/5
By Fix instant upload fast
If there is a problem with an order, UberEATS will not fix it. Use an alternative to UberEATS. They don't care about their customers or drivers.
Landscape mode please 1/5
When using an iPad landscape mode would be much better. Fix it.
Way of life! 5/5
Liking it so far. Super easy app and convenience for our lazy day.
Excellent app! 5/5
App is easy to use and remembers everything already entered. And such fun to have food delivered to your door! Like living in Manhattan or something!
It's good when you're hungry
I love this app! 5/5
I never eat out anymore, only in the comfort of my home without even having to leave!
Have yet to successfully receive an order 1/5
I have tried to use the Uber Eats app 4 times. And in all 4 attempts my food has never been delivered.
One time the app just shut me out because of a technical error (apparently), but it took over 2 weeks to unlock my account.
But the other times the drivers actually decided to not pick up my food, but it was over an hour after the order was placed, so it became a disaster.
When your order lunch you expect to get it during lunch time, not dinner.
Uber refunded the charges of course, but it's become increasingly risky to order from them, because it's not a guarantee you will get your food.
Using the app, outside of that is fine. Well programmed etc.
By Tawn Lee
So I ordered a sandwich from Shortys and it was not only delicious but delivered hot and ready! The service was on time and prompt. I will definitely keep using this app to get food delivered. Thank you Uber Eats and Shortys for making my experience great!
Food Delivery Go-To 5/5
Uber Eats is all I pretty much use for food delivery! Clean user experience, fast, and the same price as other apps. Plus not awkwardness with tipping. And it syncs with your Uber app so if you're on your way home, you can coordinate it easier so the food is there when you arrive!
Really nice app. 5/5
Really friendly delivery, really fast and easy. I like this app a lot and even my parents are into it haha.
Ugh Uber... 2/5
This could be the greatest update of all time. But I wouldn't know. Because I don't know what was fixed and can't confirm bugs were resolved. Be transparent with your updates.
Easy to use and quite quick than I thought.
You put the rest to shame!!!! 5/5
By Jacob P NH/FL
Thank you guys for constantly updating & including the little guys! You're making dreams come true for small business! #supportlocal #supportuber
The only thing I don't like about this app is that it's too incredible! I use it too much haha
It's fast, no gnarly charges, drivers are nice! I love it👍🏾
Love this app 5/5
This is a great app. Easy to use.
Totally Awesome 5/5
Changed my life, I basically never leave the house now.
Dangerously good! 5/5
I just can't stop! My food has consistently been delivered in the time given when I place my order. Every order I have gotten so far has been correct! This is so wonderful for all the days you justttt cantttt
Great app I wish they sign with more restaurants 5/5
Everything is been satisfactory except for drivers having a hard time finding my house once they are in the small neighborhood, this has only delayed my food for like 2-4 extra minutes so far... wonder when this is going to be fixed
On time, quick and efficient.
Great service ... 5/5
By PressReader fan
... but it would be nice to be able to leave a rating of the driver.
Useful and easy to use. But there is no rate for a restaurant. And I hope there will be more restaurants.
Great food delivery app 4/5
Needs more restaurants
Easy way 5/5
By Kellan Kal
So far I've enjoyed the app. Easy and effective
So convenient 5/5
Delivers good food at a reasonable price. Saves me time. Definitely worth it.
Great service. 5/5
By Mr. SSH
Just pure frustration!!! 1/5
Every single time I try and place an order my account is disabled. I have talked to Uber Support several times and the issue is corrected but it's only temporary. I am done trying to use this app!!!!
Great app 5/5
Easy to use - easy to order - wish they had more choices
I love UberEATS best idea ever 👌🏾👍🏾
By Nicky picky wacky
Love UberEATS very much!
Fantastic app and service 5/5
By far the best service of this kind out there.
Love the options!!!! 5/5
We were getting tired of the same old work lunches..... so many more options and not to mention the introduction to restaurants I didn't even know were close by.
Needs more options but otherwise a great way to get food
Excellent service! 5/5
All the restaurants that offer the service are quick. Haven't had a single issue after about 10 times using.
I think it's great! 5/5
By This awsome guy
If it works it works 😋
They don't respond 1/5
My order was screwed up. I've contacted "help" through the app 5 times, but no response--like the non-functioning "close" button on an elevator. There is no way to reach a human, no recourse whatsoever, no responsibility. The app is real pretty, but use at your own peril....for me, never again.
Promo errors 3/5
I have used this app before and I love it but the only issue I have with it, is that it's doesn't allow me to use promo codes and it says I have already used them when I clearly haven't because I have paid in full for my food. I don't find it fair that everyone I know uses their first promo code and I wasn't even discounted on my first order.
Great app 5/5
Needs a "favorites" option to add favorite restaurants
Uber eats has become my personal food shopper!! 5/5
By Dennis Morina Jr
We are a mid 30's male couple that works a lot of evening shifts, we get home late and like to sleep in, even if we made time to grocery shop and keep food in the house we don't have to cook it and enjoy it together, Uber eats allowed me to not only enjoy meals when I wanted, it had open me up to so many places I never would have tried or even heard of. I use them 5+ times a week from early afternoon to as late as 3am on Friday and say when I order the only Chinese food place I have found that serves great food and are super quick and consistent with the dishes we reorder. Thanks Uber eats you changed my life, also made me gain a few pounds but that my tendency to want to try everything in the menu. Only times I ever had a problem was driver dropped wrong order off to me, makes Uber and it was credited and they told me to keep the order I am go ahead and place the new one. Uber in general is great with Coustomer services if you ever in counter one, from easy if app to drivers delivery they nailed it 10/10 5stars im super happy I tell everyone to use it