Love it, easy to use 5/5
By Tony stark02
Love this app super easy and more restaurants then Grubhub I feel!
Terrible app interface 1/5
I’ve not once but twice accidentally placed orders. There needs to be a “are you sure you want to order?” prompt before order is submitted to the restaurant. Both orders were immediately accepted by the restaurant so there was zero time to cancel. Customer service was unable to help at all.
Wrong order 50% of the time 1/5
At least 50% of the time I order from Uber eats there is either something missing or a wrong item sent. Tonight there was an item missing and the re-order was for the wrong order which was for meat which wasn’t even cooked. Terrible experience.
Awful customer service 1/5
I waited 2 hours to receive my dinner that never came. I ordered at 4:30pm. At 6pm I called the restaurant to find out my food had been ready for 45 minutes. The uber driver couldn't find the restaurant and wouldn't cancel. When I told uber all the could do is reimburse me and tell me to reorder with 0 compensation. Won't be ordering again.
Horrible customer service. 1/5
If there is any issue at all with Uber or Uber eats, you're screwed. No one to talk to. No way of even knowing if someone is actually looking at it. You just have to hope that whatever algorithm they have set up instead of a human recognizes there is a problem and fixes it. Otherwise you are simply not going to get any resolution to your problem.
Love it 5/5
By Danikathleen oh yes
I love the map and how you can see the driver on its way! I also love that you can contact the driver when they are on their way
The worst service ever! 1/5
No food and half reimbursement? hahaha
That’s how it works.
Thanks Uber for the worst service ever!
I will go for Lyft always.
Vegan Vinny 5/5
By Veggie Vick
Amazing. Made getting food on the go so much more convenient, saves so much time when swamped with things to do! 100 pts to griffindor ✨
Love it! 5/5
I love the convenience of food when ever I feel like it
UberEATS is a way better name than FUber (Food Uber), speed is excellent, & the drivers I’ve had are very nice! Convenient service which I hope will soon have expanded choices for restaurants.
Reliable Food Delivery App! 5/5
Reliable, great customer service, and offers the comfort of being able to track my food’s delivery (unlike other food apps). Also offers more variety in restaurant options, compared to Seamless and GrubHub!
Won't even accept my card and I have money on it won't even let me create an account
Nom noms on demand 5/5
Great app! Maybe a little too convenient 🍟🍗😂😂
Perfect for lazy people
Luvin Uber EATS! 5/5
We love having our favorite restaurant meals delivered to our house. Super convenient!
Great dinner made easy. 5/5
By Morris Leveson
I love being able to order dinner from some of my favorite restaurants. I really like the way this app keeps me updated on my delivery. I really appreciate this resource.
Great Except For One Thing... 4/5
I really wish that I could tip the driver through the app, before the delivery.
Life saver 5/5
After a 16 hour flight and an hour getting the the hotel, there was no room service. Uber eats to the rescue for kiddos!
Awesome app! 5/5
Love this app! Super easy to order!
Great Resource 4/5
Easy to use and a great resource for a lot of local restaurants when you don’t want the typical delivery options. I️ am giving it 4 stars because the category options are not accurate. If I️ select Mexican food I️ get all types of cuisine in that category.
It’s rare when I get my food 1/5
I have ordered with ubereats a handful of time and I’ve ever only gotten my food with no problem about once... it’s always late the drivers are incompetent and I always get my food all jumbled up which is a disgrace when I order tacos.
Pretty decent, but hard to navigate menus 3/5
App is user friendly up until the point of navigating menus.
I attempted to order from the 25-30min section. Waited an hour. Then the driver canceled...:-/ and then they tried to charge me a $10 fee for a “busy area” penalty after I called customer service and was told to reorder. Ha! This is total garbage. Awful customer service. Awful service. Never again
Not working well 2/5
The app keeps telling me what I’m looking for you guys don’t have and I’m only looking for fast food it’s really annoying that I can’t use it. Also it saying it can’t recognize my card.
Update your maps 1/5
Update your maps!
the bomb dot com 5/5
it’s the best app!
It’s decent 3/5
It’s ok but I’ve had time where they said delivered and the food never gets here 😒
Fast service and great people. Even when there is a problem they correct it very promptly. I'm in love with this app and will continue.to use ❤😊
Fix your service 1/5
By add me on sc: sorryimlorraina
Haven't tried the app yet, but your reviews are so bad why would I want to get ripped off? Sounds like the drivers don't care at all. This is a very good business idea wish it could work.
Hopefully UberEATS Gets Better 2/5
By Bomb Boi
Uber eats is alright some of the time. Usually the order is cancelled. Although I wish I could cancel it beforehand so I didn't have to wait an hour and a half.
Unable to update payment. Unable to get help and there is no number to call or if there is I can't find it. Help is no help. App is not user friendly.
Not many choices 1/5
I downloaded the app hoping they would have the option to deliver any restaurant in my area. To my surprise all I saw on there was McDonald’s, when I live closer to a Taco Bell and chick-fil-a then a McDonald’s. I just wish the app had a better sense to restaurants near me.
Booking Fee? Really? 2/5
With the number of food delivery options available, a booking fee of $5 seems un-necessary and is expensive for the quality of restaurants. Delivery time isn't accurate because most of the delivery folks are walking to deliver food, so good luck!
It doesn’t talk to restaurants well 1/5
Customer front end is fine but something is seriously wrong on their back end. Something like half of my orders have something missing.
1 star too many 1/5
By hungry chap
Don't expect to get your food. Driver cancelled order and took the food. My money was refunded but now I have nothing to give my hungry guests, an hour and a half after ordering.
Great service!!! 5/5
By Dennis 92075
We love it! Great drivers and fantastic selection of restaurants!
Please update!!!! 2/5
It won't allow you to go back to your home screen when you are in route to a delivery. Normally we always have a delivery. So we can't veiw the total of money made or how much a delivery was. Will give 5 stars once this is fixed. Please update the system. Alot of others are saying b the same thing. Would be great to be able to veiw this. Please reply with feed back. Thanks. Also people please tip someone who is doing you a service. You would tip your waiter or waitress at a restaurant who brings your food to you. This isn't any different people. #TipYourDriver. #TheirDoingYouAService. #IfYouDontHaveMoneyToTipThenYouShouldNotHaveSomeoneDoYouAService
After working 50+ hours a week, sometimes it’s nice to be at home and just have it delivered.
I love Uner eats
Amazing !! 5/5
By Jane derby
So convenient and easy to use ! Love it !!
Love it! 5/5
By Miz Spen
It’s been good 5/5
I’ve gotten all my orders correct and the drivers are always so friendly! 😊
Nice app but... 4/5
By Credit up!
Love the app but I was never refunded for the drink I never got but ordered. I was told I would get a refund from Uber Eats for the drink but they never refunded me.
Drivers are unqualified to make deliveries 1/5
Drivers are unqualified to make deliveries. My family had our order cancelled 1/3 times and my entire family went to bed without dinner on an evening when we were all sitting, looking out the window, waiting. It astonishes me that the driver would expect the customer to answer a phone call when they haven't knocked upon a single door. I've trained drivers for my living for 13 years. It's disgraceful to the industry, honestly, that this is acceptable as some type of customer service. You should see the responses they send as "resolved."
Convenient and easy for when you don’t feel like getting out or cooking. Simple design to choose what you want and pay. Being able to track the location of the food/driver is great too.
Good app. 3/5
I wish there was a bigger selection of restaurants.
Door to door 3/5
I live in an apartment building and for some reason UberEATS is the only service that does not deliver to my door. I always have to go to my lobby/street and pick it up. I know I’m being wicked lazy but it’s nice to have the knock at the door so I don’t have to change out of my pj’s. Just being honest
Good Service 5/5
Quick and uncomplicated.
Love this app!!
Excellent idea, horrible execution 1/5
The crux of the problem? Uber doesn't have the drivers to support the app. I waited for 1 hr 30 mins the other night before it cancelled on me. I called to complain and found out they don't have the drivers. Well then why not say that when I place the order? This isn't the first time that has happened. And it's not like I live in the boonies either. Such a fantastic idea for an app, too bad they have no clue how to execute it properly.