PLEASE FIX THIS APP!!! 1/5
Disappointed that for such a large company and a car that is quite pricey, it takes this long to fix the issues and push an update for this app. It still does not work well with iOS 11, days your phone is jail broken, and disabled the Touch ID feature and also logs you out frequently. The SiriusXM Guardian app works more reliably until the Uconnect team gets their act together and makes a reliable and sturdy app.
Have to echo others 1/5
App isn’t compatible with OS11. For a paid service, this is unacceptable. Its going to be really difficult to justify spending $15 a month for a service that doesn’t work most of the time once the trial period expires.
It works... Sort of... 3/5
By Brad Mac
App keeps logging me out telling me I have jailbroken software on my phone. I have developer software on it, but this phone has never been jailbroken since it was purchased. Other features are the same as the old Uconnect app and work about as reliably. Can’t get the Uconnect share feature to work from Apple Maps though. It just spins saying loading.
This app forces you to type in your password every time you open it. The charging data for my Pacifica doesn’t update when you ask it to. Also, the app crashes constantly. Poor effort put into this.
Absolute Garbage 1/5
This app is just garbage. 100% of the time it tells me that jailbroken software is detected when I tap on login. The phone has never been jailbroken. It’s a company phone. When I get past the warning and login, half the time it says server time out and won’t log in. For a paid service I would expect much better app. Fix this crap.
Luckily I’m not paying for this service 1/5
I bought a brand new Ram and was excited to have the Uconnect App, until I got the uconnect app. The services rarely work and time out with multiple other issues.
First off, when I bring up the app, it gives me an alert that my phone is jail broken, I assure you it isn’t. Secondly, every time I bring up the app, it has forgotten my login, not only is this annoying because I have to type it all in every time I want to use it, but it doesn’t keep me logged in so I don’t get notifications. Oh, and I forgot to mention I’ve only gotten it to work one time.
Needs updated big time for iOS 11 1/5
Ever since downloading iOS 11 on my iPhone, this app keeps saying that my iPhone has been jailbroken and refuses to work properly. I had no problems with this app prior to iOS 11. Started using older Uconnect access app again and works perfectly fine.
By Charlie Bartlet
Dont buy this app and dont buy a car that uses it. Chrysler cant fix it. Recognizes my new phone as a jailbroken phone? Im returning the car not the phone.
Incredible app that states jail broken status 1/5
I just tried to open this app and received a message about jail broken software. I deleted the app and reinstalled again with the same results. This is the first time that I have seen software that does not properly handles correct mobile devices. Shame!!!!
This app is completely useless and Uconnect is dragging their feet on an update to fix compatibility with iOS 11. Just bought a RAM truck and haven’t been able to reliably use this app. Furthermore it makes me re-enter my passwords every single time I go to use it for “security” and states I have a jail broken device... what?? Fix it. It’s garbage.
Totally agree with tdentel 1/5
This app is crap. I have had accounts with and used On Star and My Subaru snd those are how this type of app should work. There is no way I would pay for Uconnect after the free trial. It’s useless.
Where’s the update? 1/5
It’s ridiculous that there have been no updates to attempt to make the Uconnect app compatible with iPhone’s latest iOS. The app worked great for me before. I would have given it 4-5 stars.
Update the app and I’ll update my review.
Difficult to login 1/5
Why can't I paste my password to login? Please fix. And it should keep you logged in with Touch ID to open. Very annoying.
After each closure need to re-landing ！ 1/5
After each closure need to re-landing！
I am going to get a refund on UConnect service because this app is just the worst!!!!
It actually told me my phone is jailbroken??? wth
Doesn’t work. 1/5
Doesn’t work with the latest iOS. You would think with the amount of money Chrysler charges yearly for this service they could afford a Developer account with Apple. Customer service just says their developers are aware and to keep checking back for an update. Maybe one day I can use the service I’m paying for. Don’t download.
Broken again 1/5
You would think for a paid service they would work harder to keep the apps enabled and running. First they shut off the old app with no notice leaving users to figure it out themselves. Now their attempt at security locks out IOS 11.
Lastly the app Forces users to manually enter their password rather by blocking cutting and pasting. This feature actually leads to greater risk. Instead of easily pasting a complex password from a password management app this “feature” leads users to use simple and easy to type... or guess... passwords.
Come on! I just bought a brand new Jeep and barely have been able to use the service for more than a week out of 4. Not likely to pay for the service after the free trial based on this user experience.
Good app but can improve further 5/5
Touch ID feature is better, which was not there in previous app. Though ios11 gave Jail broken message but it is temporary, it allows access to app. Something Chrysler needs to fix.
Can new features like Chevrolet or bmw application be added in the app. Current app Is simple to use, but it can be more customer friendly.
Currently useless 1/5
Thinks iOS 11 is jail broken and won’t run. Lame.
Complete bag of hot, spoiled, fly ridden garbage since the iOS 11 update.
Least Functional App in App Store 1/5
All this app needs to do is be an easy way to remote start your car. This version is not capable of being run on iOS 11 (it thinks your phone is jailbroken when using it and continuously logs you out). Absolutely awful app. If zero stars were possible I’d give that as a rating. The good news is Chrysler only owns 12% of total vehicle market share so only tens of millions of people are impacted.
It’s worse than crap! 1/5
By Big Blue_ 2016
I can’t give it a negative star so 1 Star is what I give it
It’s predecessor wasn’t great but at least it worked once in a while. This one isn’t worth the data time I spent downloading it. Fix it or refund my money for Uconnect service.
Apparently I’m jailbroken? 1/5
By Mark Connolly
This app accuses me of running a jailbroken version of iOS? Weird. It’s just iOS 11.
Needs update 2/5
It won’t let me use the fingerprint option because it says that ISO 11 is a jailbroken version when it is not. Needs to be fixed fast.
Go with Uconnect Access, flawed but better than this. 1/5
Downloaded this app cause the description says it replaces the other Uconnect app. Upon opening it with the latest version of iOS I get this message- Account Storage “we have detected jail broken software on your iPhone. Please restore your phone to factory setting to enable enhanced settings”. Yet the app that this one is supposed to have replaced has been updated multiple times in the last day or so to keep it working with iOS... and this was the app that was supposed to replace it?
Issues with connect 1/5
Keeps saying my phone is jail broken with new iOS 11. Won’t connect pandora. Logs out periodically. Do not pay for this service until they fix these issues. It’s bad enough they make every car equip with navigation but charge $600 for the service.
Better than the original? 1/5
Better than the original UConnect app. But now I have to constantly log back in with username and password every time. I select Touch ID for my iPhone 7 but that doesn't matter because you are logged it when you close the application. Original while buggy at least allowed you to just out pin in instead of having to every single time login with username and password. What's he point of selecting vehicle finder and Touch ID if the application is just going to completely log you out every time. VWConnect doesn't. Chevy application doesn't.
Apps busted with latest iOS update 1/5
Doesn’t work anymore...claims phone is jailbroken and forces sign in again and again. Typical trash from uconnect
If I could give this zero stars I would...
Does not work with iOS 11 1/5
App needs updating to work with iOS 11.
Signs out every time the app is closed 1/5
By Faceless iPhone User
This app is trash.
Better than the other app 1/5
App crashes when checking notifications. Other than that no problems. Best feature is no auto launch!!!
App constantly says my phone is jail broken. It is not. Keeps signing me out of my account as well. Please fix these issues.
Does not work on iOS 11 1/5
The app needs work anyway, but it falls hard with the new iPhones and iOS 11. The app says that my phone is jail broken and all options don’t work, and it requires username and password entry every time I open the app.
Complete Garbage 1/5
Chrysler should be ashamed! Complains about my phone being jail broken (it definitely is not), cannot copy/paste password, logs you out every time you close it, no working TouchID. Get it together or go back to the old app that at least functions.
iOS 11 Incompatibility - False Jailbroken Alert 1/5
Come on... iOS 11 has been out there for developers to prepare their apps for about 2 months... Why were you unable to make sure this was compatible with iOS 11 before the big release?
Automotive industry really does a poor job keeping up with technology even in the slightest.
Horrible App!!!! 1/5
The original app was good and performed well but needed some enhancing. This effort is pure trash! What an insult to the end user! This app should be pulled from
The App Store until a functional app that doesn’t say that your phone is jailbroken every time you open it! JUNK!!!!
Log In Every Single Time 1/5
This last update took away the ability to stay signed in. Now I have I sign in every single time I want to access my vehicle information. Pointless to pay for the service if the app is not up to par
Fix the app 1/5
My iPhone is not jail broken. I also shouldn’t be logged out every time I close the app. Fix it Chrysler
Update please! 1/5
Was ios11 a secret for Chrysler or what??? Tells me my phone is jailbroken or some crap and that I need to restore it. Constantly have to sign in.
App logs me out every time I close it and deletes all my settings. It also gives me an error that my iPhone is jail broken which is false. Get it together Chrysler. Also, where is the CarPlay update you promised us since 2016.
Only connects Pandora every third or fourth try ( at best ). Will not work if connected via USB. Takes forever to connect when successful. Usually get "server connect error".
Doesn't remember previous session to resume play, like most entertainment systems.
I don't need the Health Report. I just want my over-hyped entertainment system to work well on a consistent basis.
Pandora flaky 2/5
Pandora doesn't work seamlessly. I have to restart or toggle pandora in the app every time I use it.
No Apple CarPlay??? 1/5
Just purchased a 2017 Ram 2500 and discovered no CarPlay integration??? I know this stereo has CarPlay integration with other Dodge models. Why not this?
Y'all must improve the auto start and other stuff faster!! 3/5
Y'all need to improve the response times to start stop and other functions.
And also the ability to showcase and copy the VIN number.
Please take a look at the on star app and improve the app!!
I just bought my dodge RAM and love it!
Please give us apple car play updates for the 2017 models asap!!
Super App 5/5
I love this app. It is clean and easy to use. Provides me enhanced features like health report.