9 out of 10 times doesn’t work 1/5
By Miiik Bram
Fightpass is complete garbage. They’ll continue to charge $9.99 a month and often double charge you but the fights will never play. There is always a different reason, today it said I cannot link my account? When you ask for a refund they will play dumb and tell you to contact Apple which would take all day to deal with. I wouldn’t sign up unless you like throwing away money.
Incredibly disappointing 1/5
First ppv I ever ordered through app was may/mac fight. $100. Stream never worked via their server. My internet was working fine. Informed customer service and they never refunded nor acknowledged the money lost on the event. I advise not to purchase stream on app especially for bigger events. Very bad customer support. Been a die hard fan since UFC 30 but just unsubscribed from fight pass and will not pay for another PPV for mere principle. Disappointed the UFC doesn't appreciate the die hards that helped propel this sport to where it's at today
Got blocked from watching what I paid for 1/5
I’ve had this app for 3 months now, and I was loving it until about 2 weeks ago. I keep getting a stupid message from ufc saying that I’m already signed in with the original account that I opened this app with and started my subscription with. I’m using the only email I ever use for opening accounts. I’ve been basically blocked from watching my favorite sport. I paid for it and they won’t respond to my emails asking for help. I DO NOT RECOMMEND PAYING FOR THIS APP!!!
Been paying for this app for almost 4 months but when I try and watch the fights, it tells me to "start my 7 day free trial". So I click that and then it tells me "you're currently subscribed to this." So now I can't watch everything I've been paying for..... Lol typical UFC rip off. Paying money for crap. Can't even watch the stuff I've been paying for.
Thanks for the iPhone X update! 5/5
This app has improved over the years and fight pass is a great library of content. It works like it supposed to and is pretty good at it.
How do I️ stop payments!? 1/5
By Maximus Steele
I️ would love to know how I️ cancel my monthly subscription
Constantly logs out 2/5
Can’t watch for more than 10–20 mins without the app logging me out claiming my account is being used on another device. This has been happening since I first downloaded the app around 3 years ago. Customer service was not helpful at all. What’s worse is that it doesn’t remember which video you were watching or where you were in it when you log back in. Video quality is pretty spotty too. You’d think they would try to do something about it given the terrible ratings the app consistently receives but no.
DO NOT GET THIS ! 1/5
I REPEAT DO NOT GET THIS APP ! UFC
DOES NOT GIVE YOU THE OPTION TO CANCEL THE TRIAL PERIOD AND WILL KEEP CHARGING THE 9.99 MONTHLY FEE!!! TRIED CONTACTING CUSTOMER SERVICE AND THEY REPLY WITH... WE DO NOT RECOGNIZE YOUR SUBSCRIPTION
This app needs to be fixed. 2/5
It would be a great app if it worked properly and if there was more to do.
By Mr. C. Freeman
The worst service. I run 300mps and this thing buffers constantly during live ppv events that cost $65. And forget about customer service. Doesn’t exist.
By Electric Alternative E-Cig
So frustrating ! Always having problems
Great App - Greater Customer Service 5/5
By Shadow Pulse
Sure, every app has issues. I had a buffering issue on both PPV fight cards that annoyed me. When I complained through email, I didn’t expect a response from a company recently purchased for a few billion bucks but, to my surprise, I got one within 24 hours. Not sure the solution will work but to remove streaming from my iPad Pro to my Apple TV has the causal factor, I inquired hours before tonights Miocic vs Ngganuo event to stream directly from my Apple TV via a wired connection. They got back to me in a few hours with all the necessary details and I’m ready to go.
WORST SERVICE POSSIBLE 1/5
Absolutely will never use UFC TV again!!!!!!!
I pay the subscription for this service, and most times the stream is unwatchable.
Either I have to wait 15 plus minutes to get 3 mins worth of video, or the quality is so terrible that it looks like you’re watching a pixelated 80’s game.
I have over 75mbs so there is no reason on my end why the quality would be this terrible.
U cant unsubscribe 1/5
By F dana
Totally a dana white money grab, u cant unsubscribe anywhere, u must send countless emails and pursue suing them for them to cancel
Unbelievable !!! 1/5
My bank account was debited $100 for this app that I never purchased. I have tried and tried to get someone to help me, and I keep getting the same questions over and over. What email address did you use when signing up - I NEVER SIGNED UP !! What on earth do I need to do ??
Hackers prop 3/5
By i'm happy guy
Don’t waste your money 1/5
Worst customer service ever! Would give -1 star if possible.
Great but needs work 3/5
App works good, but it needs a update for the iPhone X.
Great to catch up with, but... 3/5
When are you going to update rankings with female flyweights?
Absolutely Terrible 1/5
Fight Pass has blackouts and you can not watch prelims. Paid $60 for Cyborg vs Holm and we missed main fights and several parts of every single fight. It jumped from HD to something that looked like the antenna at my great grandmas house. Overall, this app is terrible. Do not waste your time or money.
I paid full price for a fight and can’t even watch it because the app isn’t working on either of my devices. Of course no refunds
Awful service, no customer support.
PLEASE FIX THIS WITH OUR SUBSCRIPTION $ 1/5
The live streaming is absolute garbage on this... if you press the 30 second rewind it somehow sends the video forward and you can’t pause it and leave the app even for a split second.. too “live” of a stream lol if this single problem could be fixed the entire thing would feel more streamlined and definitely 5-star worthy
When it works it’s good 3/5
When I watch fights often times the video will pause while the audio keeps going. I have to reload the fight and pick up where I left off. An annoying bug, also wish they added a fight filter like they have on the website
By Paul kameen
I have had so many bad experiences with this app it’s ridiculous, to having to pay for ppv’s twice, not being able to stream fights I buy, or the app just crashing. And are you ever gonna update for iPhone X?
I enjoy it... 5/5
I really do like this app a lot being that I love to watch UFC. The app has worked fine for me the only thing I would like to see is the newer fights be added to the fighters video library but I’m sure that’s an issue with money making from ppv sales but I still do love this app no problems on my phone or iPad. (And neither is new)
Stop paying them if you ever want them to fix it 1/5
Unsubscribe! I see so many people complaining about how terrible this app is and lack of customer support. Perhaps if Everyone who hates this app but loves MMA would stop paying for this app and write a comment on why the UFC lost their $10 a month, this app would get more attention. Sometimes people need to acknowledge who pays their paychecks, and in the business world if the revenue is still flowing they could care less about their less than 2 star rating and 150 comments on how terrible the app is.
Bad customer service 1/5
Worst app ever. I couldn’t get any help to cancel my subscription.
IPhone X fix the screen 1/5
IPhone X update?
Barely functional 2/5
Been using this app for a few weeks and these are the two catches.
1. Any big or big-ish fight card will still be pay-per-view, and there’s hardly any price reduction for the subscription you pay. So you’re only getting half the fights, most of which end up on YouTube anyways
2. I’m in a “black out zone” which I guess means that my area doesn’t pay the UFC mafia it’s dues so I still can’t watch half the fights that aren’t extra money even tho I pay.
In short this app is a ripoff. I’m about to cancel my subscription, just wanted to let other people know before they waste their money. UFC is great, combat sports are great, but screw you Dana White for pimping it out like a cheap hooker. You’re just a middle man anyways, without fighters risking their lives and livelihoods every time they entered the ring you’d be just another nobody con artist.
Zero Stars is More Accurate 1/5
Listing every terrible experience we've had-so far-with this garbage app and the joke that is their "customer support" would take too long so I'll just list three and warn anyone else thinking of using this "app" to seriously reconsider.
•Constantly kicking you off with a message saying 'your account is being used on a different device'. Which is never accurate.
•Paid for a ppv MONTHS ago, it didn't work-and-still NO refund. I did eventually receive a standard email blaming they're contractor and that everyone will be refunded.
-Meaning they're completely fine with stealing from their customers.
•Don't ever expect any actual help when you have an issue.
They will never help you-more than a standard email-template response, or "live chat" since speaking to an actual person is not an option.
I could go on but I won't.
App is absolute trash. Crashes. Event results are sllloooooooooow to update if at all making it near useless.
it keeps getting worse, But the app is somewhat good 4/5
App layout is horrible. And what's the deal with not watching the event in full screen? How do I do that? Waste of space. Update: I have found a way to watch it in full screen, but I think it should automatically go to full screen when you click on the fight or event in the first place. Also, some of the features don’t seem to work such as adding favorite videos to watch, and the history doesn’t seem to appear. I don’t know what’s going on with that, but they really needs to be a fix. Other than that, this app is OK.
Just needs love 1/5
I couldn’t buy ufc 217 on ppv. Guess they didn’t want my money. Also, your ads are at a different volume than the regular broadcast. Get things under control please.
One star reviews seem to be about Mayweather fight 4/5
Over all this service is fine. I’ve used it on and off for years and they’ve been responsive and fair. The content is hard to beat.
Can’t log into device other than phone 1/5
By Blimpy playboy player boy
Signed up on my iPhone. Have never been able to log into any other platform, tablet, Xbox, computer. It will accept my log in but act like I’m not a subscriber on everything other than my phone.
I’ve sent multiple emails with no response, live chat never responds. DO NOT SUBSCRIBE
Has anyone mentioned trash? 1/5
The UFC should be embarrassed to put their name on this. When can we get negative stars?
Terrible app! 1/5
I purchased the Bisping vs GSP fight and was extremely disappointed of the app. My friends and I were very frustrated and annoyed that the app kept freezing/lagging every other minute. Definitely unacceptable when it cost $60 for the fight.
Looks great 5/5
They dropped the ball for everyone on the McGregor fight. Not just the app. They need to get a handle on that.
Note: if you plan on using a VPN, accepting the location service will basically render it useless.
Absolute Garbage 1/5
By Livid Vit
Constantly having to resign in. Constantly getting "Video unavailable" errors.
A complete let down for a paid app. Change the name from fight pass to fight block. Criminals charging people to use this debacle. 🖕
Decent app could use some updates 4/5
If you are looking at this app and wonder why it has 1.5 stars, it's because a bunch of people were mad about a certain fight that was not worth the money, because it was only about the money (cough McGregor cough). So if you are one of the blokes complaining about spending $100+ on a PPV, you've been had sucker! Fight Pass really is decent.
Worst service ever 1/5
This app is garbage. For how much the monthly service is it should be so much more but there is virtually zero customer service, the app help button supplies an email address which doesn’t work. The online chat function provided no response on multiple occasions. The app constantly crashed on me for many months and almost always on main fights, including todays Cerrone fight. Having to rewatch the fights later is not my idea of great service. Constantly had to log in and out because it didn’t recognize my subscription on any platform (iphone, appletv, or samsung tv). I have a hard time coming up with anything to say that is useful on this app. Seems the only thing that is consistent is the level of discontent of others in regards to this app. Seems ufc doesn’t care to fix it either, all about the money.
Could be so much better. 1/5
I like the idea of this app but the functionality is disappointing. For example when trying to skip forward while watching a prelim it froze up and then showed us who won and then froze then when I tried to get back in it would only let me see live going forward. I missed the fight I tried this app out for, I'll be cancelling. Too bad some fights are only on fight pass.
Worst app I've ever used 1/5
By I hate skout
By far the worst app I've used, signed up for a free 7 day trial for fight pass 2 1/2 months later they haven't cancelled my subscription any of the 4 times I've tried including within the 7 day period. I've paid for 3 months of a subscription to this P.o.S. app and have called my bank to withhold the funds because they also have the worst customer service I've ever dealt with especially because there is no number to call only an online chat bot that gives you bs answers and actually accomplishes nothing. For the sake of your own sanity do not purchase/download/subscribe/ buy anything from UFC TV
By Nate Mumford
honestly having to give it even one star infuriates me. it’d be one thing if maybe the Xbox Microsoft app for ufc tv worked in a marginally acceptable rate, but that’s an absolute joke aside from this repulsive app. thanks dana white! you’re the actual worst! :)
Poor app overall - Needs iOS 11 update 2/5
This app badly needs an overhaul. iOS 11 broke the video player if you leave the app and then come back to it seconds or minutes later. Killing and restarting the app fixes it.
Needs multitasking support
Picture in picture I get working sometimes. There isn’t a button for it.
Go look at the news section and view a story. Looks like absolute junk.
If you’re listening to music it will kill it when you start the app.
I get a pop up that says “my account is in use on another device and please make sure no other devices are signed in” this pops up very often. I guess I can’t be signed into Apple TV, iPhone and iPad at the same time??? I’m only watching one at a time. It just seems to be a bad unsupported app.
Worst. Experience. Ever. 1/5
Downloaded this app just for the Mcgregor v. Mayweather fight. Like everyone else, mine stopped working before the 2nd to last undercard. Fight never came back on. I even have proof of screenshots and conversations with customer support throughout the night. E-mailed the support 4 times-- have yet to receive a response other than their automated one that says they will get back to me. This app is a POS app and this company is a POS company.
By Max Fryalator
If you want information on upcoming fights, go anywhere but this app. There's a UFC fight five days from now and it still shows "fight card unavailable". If no one is going to bother keeping this app up to date, just trash it. Waste of time.