Can’t log into device other than phone 1/5
By Blimpy playboy player boy
Signed up on my iPhone. Have never been able to log into any other platform, tablet, Xbox, computer. It will accept my log in but act like I’m not a subscriber on everything other than my phone.
I’ve sent multiple emails with no response, live chat never responds. DO NOT SUBSCRIBE
Has anyone mentioned trash? 1/5
The UFC should be embarrassed to put their name on this. When can we get negative stars?
Terrible app! 1/5
I purchased the Bisping vs GSP fight and was extremely disappointed of the app. My friends and I were very frustrated and annoyed that the app kept freezing/lagging every other minute. Definitely unacceptable when it cost $60 for the fight.
Looks great 5/5
They dropped the ball for everyone on the McGregor fight. Not just the app. They need to get a handle on that.
Note: if you plan on using a VPN, accepting the location service will basically render it useless.
Absolute Garbage 1/5
By Livid Vit
Constantly having to resign in. Constantly getting "Video unavailable" errors.
A complete let down for a paid app. Change the name from fight pass to fight block. Criminals charging people to use this debacle. 🖕
Decent app could use some updates 4/5
If you are looking at this app and wonder why it has 1.5 stars, it's because a bunch of people were mad about a certain fight that was not worth the money, because it was only about the money (cough McGregor cough). So if you are one of the blokes complaining about spending $100+ on a PPV, you've been had sucker! Fight Pass really is decent.
Worst service ever 1/5
This app is garbage. For how much the monthly service is it should be so much more but there is virtually zero customer service, the app help button supplies an email address which doesn’t work. The online chat function provided no response on multiple occasions. The app constantly crashed on me for many months and almost always on main fights, including todays Cerrone fight. Having to rewatch the fights later is not my idea of great service. Constantly had to log in and out because it didn’t recognize my subscription on any platform (iphone, appletv, or samsung tv). I have a hard time coming up with anything to say that is useful on this app. Seems the only thing that is consistent is the level of discontent of others in regards to this app. Seems ufc doesn’t care to fix it either, all about the money.
Could be so much better. 1/5
I like the idea of this app but the functionality is disappointing. For example when trying to skip forward while watching a prelim it froze up and then showed us who won and then froze then when I tried to get back in it would only let me see live going forward. I missed the fight I tried this app out for, I'll be cancelling. Too bad some fights are only on fight pass.
Worst app I've ever used 1/5
By I hate skout
By far the worst app I've used, signed up for a free 7 day trial for fight pass 2 1/2 months later they haven't cancelled my subscription any of the 4 times I've tried including within the 7 day period. I've paid for 3 months of a subscription to this P.o.S. app and have called my bank to withhold the funds because they also have the worst customer service I've ever dealt with especially because there is no number to call only an online chat bot that gives you bs answers and actually accomplishes nothing. For the sake of your own sanity do not purchase/download/subscribe/ buy anything from UFC TV
By Nate Mumford
honestly having to give it even one star infuriates me. it’d be one thing if maybe the Xbox Microsoft app for ufc tv worked in a marginally acceptable rate, but that’s an absolute joke aside from this repulsive app. thanks dana white! you’re the actual worst! :)
Poor app overall - Needs iOS 11 update 2/5
This app badly needs an overhaul. iOS 11 broke the video player if you leave the app and then come back to it seconds or minutes later. Killing and restarting the app fixes it.
Needs multitasking support
Picture in picture I get working sometimes. There isn’t a button for it.
Go look at the news section and view a story. Looks like absolute junk.
If you’re listening to music it will kill it when you start the app.
I get a pop up that says “my account is in use on another device and please make sure no other devices are signed in” this pops up very often. I guess I can’t be signed into Apple TV, iPhone and iPad at the same time??? I’m only watching one at a time. It just seems to be a bad unsupported app.
Worst. Experience. Ever. 1/5
Downloaded this app just for the Mcgregor v. Mayweather fight. Like everyone else, mine stopped working before the 2nd to last undercard. Fight never came back on. I even have proof of screenshots and conversations with customer support throughout the night. E-mailed the support 4 times-- have yet to receive a response other than their automated one that says they will get back to me. This app is a POS app and this company is a POS company.
By Max Fryalator
If you want information on upcoming fights, go anywhere but this app. There's a UFC fight five days from now and it still shows "fight card unavailable". If no one is going to bother keeping this app up to date, just trash it. Waste of time.
Do not get this app! 1/5
It will charge you a monthly fee without your authorization and it took too long of a process to cancel it. I simply downloaded the app to watch PPV fights and it ripped me off. One fight I ordered didn't even work when trying to watch it. Do fall into the trap!
Horrible app and customer service! 1/5
By Mr Prppercorn
This will be my first written review in the app store.
Where do I start? The apps across all devices are all different. The apps can never remember where you left off. I can watch a fight, leave for 15-20 minutes, come back and the app will forget where I was in that specific event. Fast forward again!
Since the McGregor-Mayweather fight, which I did not order, I haven't been able to access my account. I get a network error message. I've rebooted my router, deleted and reinstalled the app but nothing works. I've emailed customer support twice, but have received no answer other than their canned response. Since they don't know how to create an app, they probably don't respond because they don't know what to do. They need to hire someone from Netflix or Amazon Video to teach them how to make an app.
I do give them one star because the content is great, which is why I renewed my subscription this past year. I will not be renewing it after this year though. Pitiful!
Horrible Customer asupport 1/5
By Momma Moose14
I've been a HUGE MMA fan since the days of the Gracie's / Shamrock / Severn / Tank...I pay for every UFC PPV no matter how big or small the card. Last minute fight card changes mean nothing as I'm a fan, boring MMA is better than no MMA! I am a fight pass subscriber so the UFC gets a monthly subscription fee for my loyal fan vice!
I, like so many others, paid $100 through the app for the McGregor / Mayweather fight and ended up not being able to watch the fight so I had to pay another $100 through cable provider.
Well, I understand technical difficulties, they happen. What I don't understand is that why after 3 e-mails to customer support, has there been no response or support at all. It has been a week and a half and nothing! So yesterday I decided to email Apple support about the issue...got a response in about 16 hours, way under their 48 hour estimate! Apple support has tapped out this APP's customer support at the opening bell!
Not a satisfied UFC customer!
Absolutely terrible app on all platforms. Hardly watchable with the constant buffering.
Worst experience I've had involving an app. 1/5
By Austin Yonak
Ordered the Mcgregor vs Mayweather fight through this app. And not only did I not even get to watch the whole thing but I got double charged. I paid $200 to watch a total of maybe a round of the main fight and the app wasn't even opening for the first couple fights. Apple refunded we $100 because the app decided to charge my iTunes account after I had already paid with my credit card. And now I have emailed them 4 times about getting a refund for the other $100 because I only got to watch maybe $5 worth of the fight and they have only sent back the automated reply saying a rep will be with me shortly.
UFC. Not as big as they thought 1/5
Like everyone else, bought the mayweather vs mcgregor fight for $99.95. Then the app kicks me out and I couldn get logged back in till the fight was in the tenth round. On my iPhone no less. Such a waist. Then when on the phone with support, if they say they'll look into something. If they don't reply back within 10 minutes it kicks you out of the chat. Complete bs. Hopefully refunds are coming, I've sent three emails already.
Good app with decent service 4/5
By D3M0 UN1T
I've found this app delivers on multiple fronts. Giving you full fight cards, individual events, The Contender series, Pride, Strikeforce, and more. If your a hardcore MMA fan, the fight pass and app is simple the best there is. Personally have not watched any PPV events yet with fight pass, only a Fight Night cards. I have not experienced the service crash as of this moment. I do wish PPV's cost less giving the price you pay for the fight pass($7.99-$9.99). Or at least one free PPV event a year with no roll over. Any who, so far I've gotten everything I want out of the app and the service. I deducted a star for the PPV system.
Come on UFC 2/5
By mma matt88
A lot of potential but needs so much work
Can't connect 1/5
I bought the subscription to watch the UFC Rotterdam but I can connect to my TV on google chromecast and when I log in on the computer with the same account it'd require that I buy the subscription again. I need my phone to work on other stuff and want to watch the fight but I can't.
Do not waste you're money 1/5
Never giving any money to UFC after Mayweather/mcgregor
Took my money and ran 2/5
By Robert DeBord
Had 10 people at my house for the McGregor fight. Being a fan of the UFC, I was loyal and purchased the PPV fight through UFC.TV. Everything was good until the first prelim fight, we got booted and could not log back in. What an awkward time with 10 people wanting to see the show, we just stared at each other and complained. Huge disappointment. Ufc has not responded to any request for reimbursement. $100 wasted I will dispute fee with my credit card company. Fortunately,
I did purchase the fight again with iTunes and had beautiful login ability and watched the fight.
After several phone calls and emails, they refunded my money in full. Glad this was resolved.
Bought the fight and had issues viewing. Was refunded the total price
Worst experience ever! I demand a refund 😡 1/5
By Raining Shelly
Paid $100 to watch the Mayweather Vs Mcgregor fight on my apple tv via UFC app. after i purchased the fight it immediately kept kicking me out and was unable to load. i had a house full of eager boxing fans but was disappointed because we weren't able to watch it! I emailed ufc which they never responded me regarding a refund i took it to the next level and emailed Apple support which they kindly refunded my $100 2 days later!
Awesome ppv provider! Lol not 1/5
Spent $100 for mcgregor mayweather fight to watch a black screen. Too bad they only had 6 weeks to prep for one of the most highly anticipated fights of my life. Disappointed
Wasted 100$ 1/5
I subscribed and bought the mayweather vs mcgregor fight ppv on the app. Come fight time, THE APP DIDNT EVEN WORK. It wouldnt work on my tv, my xbox, my apple tv, or my phone!!! Days later i look to see if i can watch the fight, it says i purchased it but wont allow me to watch it!! Ill never use this again. Next time ill find someone streaming it for free
WORST APP DO NOT USE!!!! 1/5
I was also a victim from the Mayweather fight. This is ridiculous that they will not issue a refund. It would not literally stream a single fight. DO NOT use this app to watch ANYTHING. They cannot handle the traffic. They will STEAL your money. I had to order it on showtime, and guess what, worked the second I clicked buy and didnt waiver one bit. EXTREMELY disappointed in UFC. Please do not make the same mistake I did and become a victim of this theivery.
Horrible company and services
If I could give zero stars I would 1/5
By Son of god 25
Garbage App 1/5
Really, just a garbage app...
Servers crashed. Disappointment. 1/5
By Get the fk out of here
Waiting on my refund. How do you not prepare for huge audience?
Crap App 1/5
Since UFC won't refund May/Mac fight bc they're too incompetent to prepare for millions of downloads DISPUTE THE CHARGE WITH YOUR BANK OR CREDIT CARD COMPANY!! Don't even bother asking UFC. We paid for a product and/or service and it was not received. Dispute it!!!
UFC ? More like UF don't C 1/5
By always use showtime ppv
If UFC were trying to showcase themselves against the streamlined ppv experience of the boxing world, they failed beyond all words. $100 to not be able to view the fight on any device is just wrong. Try complaining via the app is like screaming into the wind and hoping someone hears you. This is literally the worst app I have ever had the misfortune of using. I look forward to getting my $100 back from these inept time wasters. I can't even rate this app as it would be an insult to stars
Absolutely terrible 1/5
Paid $100 dollars to get the mayweather mac fight and couldnt even watch it. What a scam. Missed all the fights before and ended up watching the fight off a random stream online. Don't waste your time or money.
Took my $100 then gave me NOTHING 1/5
This app is garbage. Why accept so many purchases for a PPV that you can't stream? This app capitalized on an exciting event (mayweather/mcgregor) and stole money from hundreds of people for a PPV that they couldn't even air because why? Too many people were trying to watch? You should've been prepared for that, knowing this was a historical fight for both sports. You weren't, and so you ruined the night for thousands of people. I hope you get all the scrutiny that you deserve.
Refunds for MvM fight 1/5
Go through Apple support and they can help you out!!! It's a waiting game but as long as you have your Apple ID and purchase info you can get refunded. I went through phone, email, and chat. Hopefully UFC can better prepare for next time 😑🙏🏽
McGregor vs. Mayweather Server Crash 1/5
First time using this app and I paid 100$ to view absolutely nothing as their servers overloaded. Completely unacceptable considering they had to know the volume given the popularity of the fight. I ended up going to another streaming service to view it. I will NEVER use this app again to purchase fights. The least they could do is refund everyone.
Paid $100, held a party and got no connection during the entire McGregor and Mayweather fight. Do you use this application!! UFC.TV will not get my money ever again! We demand a refund! 😡
Couldn't stream mayweather fight 1/5
Paid $100 for the fight and could never even load the stream. The app could barely even open. Very disappointing. I want my money back!
MayMac fight 1/5
By Chuck Hulihan
Missed everything up until the main event due to the 'server crash' or whatever mess up that was not on the user side, $99 for a fraction of the card. Rip off, I was expecting a mandatory partial rebate this morning, a press
Release, a good faith email, something. Nope, just my UFC fight pass charge for $99. Bad business model right there.
$100 down drain 1/5
I'm a huge UFC fan and have suffered through the pains of Fight Pains the past few years, but dropping the ball on arguably the biggest fight of all time is amateur.
Like most people here I'm sure, I bought Mayweather/Mcgregor through UFC app because I was trying to throw money their way. An hour and half of trying to load later and it still won't open. With my living room packed full with 12 eager viewers and a spread of food, I had to download Showtime App and stream through my phone to AppleTV. It's just unacceptable and incredibly disheartening.
I seriously hope they make it right by refunding my money.
So disappointed 1/5
You mean to tell me, I pay $99.99 for the fight and can't even watch it? I better get the fight pass or something for free. This is ridiculous.
May / Mc fight 1/5
By luther baker
Bought the fight thru UFC app. The app would not stream the fight. I had to buy it on from Direct TV PPV.
No word yet on getting my money back.
Worst app ever 1/5
Thanks a lot for taking my money and I couldn't even watch the biggest fight of the year. Don't ever get this app.
Rip Off 1/5
By Jesse Yazzie
Don't use this app to watch events. It doesn't work.
I decided to purchase my 1st UFC/boxing pay per view using this app.......didn't work. At all. Froze the entire time, didn't get to watch the fight. $99.99......unbelievable.
Thankfully apple takes care of their customers, they issued me a one time courtesy refund for the full $99.99.
This app is scammin 1/5
Doesn't work with tv app and wouldn't load the fight. I want a refund, this is true BS
Terrible Mayweather McGregor Stream 1/5
I paid $100 for this fight for it to not work UFC needs to issue refunds to everyone who had this problem. By far worst app experience ever. Do not trust this app for coverage of combat sports events.