Let down 1/5
The app which was a huge selling point to new customers is just simply useless. The ability to punch in and out just plain doesn’t work. The time off request function does not work. Really ineffective as a mobile solution.
I need my w-2 for taxes and I cannot log in to save my life, I've tried what my manager has said and nothing. I tired o reset my password but nothing shows up in my email
The app is a great idea. Horrible stability and will not show more than two months of my statements which is not on my company’s end. Needs improvements big time.
Since your last update all issues have been fixed! Thank you for the response.
Ulti pro 1/5
ULTIPRO is he worst site to access information from. I'm constantly locked out and even the managers aren't able to get my account to work.
This app does not work most of the time. 1/5
By iPhone PaulC
My company, ACTS at LAX implemented this new system to punch in and out of our shifts. More than half the time this app will not work. We have been told by the payroll office to have this app removed and use the website instead.
Horrible and unstable. 1/5
Constantly have to login because it says i have to login using credentials every 30 days. I just logged in two days ago! One minute it works, the next it says I’m not authorized. Great when it works, which is rare.
Exporting pay statement 4/5
I love the app but one thing a found frustrating is when I export my pay statement and zoom in everything is blurry and I can barely read it. Can you please fix? Other than that keep up the good work.
Crap crap crap 1/5
It always says system error. I can log in with my email and password on the app but cannot on the desktop. Hr checked and it’s the same. This software is junk
This app is WORST!!! 1/5
I don’t like this app. No edit botton. I can’t change my personal information. Worst!!!
Lots of room for improvement 3/5
Company switched from ADP without consulting employees (shocker). It’s like changing cars from a Bentley to Hyundai. Now we are stuck with this, so called software. There is a reason why 3.0 rating is all you get on Apple and Google Store. Let’s see how long it takes to get to a decent level, 2 years enough time ? I will give you a free advice: start with removing everything after @ in login. ADP can do it, don’t see a reason for you to be incapable to do so.
If it worked..... 1/5
I have to give this 1 star because I have to pick one. We were given the link and company code and it hasn’t worked yet. Sad.
Save username option 2/5
Save username option ASAP!
good app but still needs to work on few things 3/5
the time off request doesnt work and i cant choose what do i need off for like birthday or anniversary... need to fix this !
This app is not Properly Ran, the moment I click the plus symbol it spends!
App is the worst! 1/5
This is app is a piece of s***. Never lets me punch in always says there’s an error. Useless. I can only pray my company switches over to something else.
Complete and utterly garbage of an app also the website is trash also ultipro in general is trash
Finger print memory 3/5
I like using the app, cause I’m paperless on my check stubs. But the downfall is it seems to constantly keep forgetting my fingerprint, causing me to log in with my password. If you could fix that it would be better.
This app is absolutely horrible! It crashes constantly and logs you out without warning for inactivity even when you are currently typing in it...... USELESS
There is very little you can do with this app. The company I worked for recently switched from ADP to Ultipro so naturally that’s been my point of comparison. Ultipro is not as user friendly of an app as ADP. I had hoped the change would have brought benefits like being able to view/edit my time card (time management). There is so much available through the web based version of Ultipro I just figured there would be equal availability on the app.... not just three tabs, one of which is completely useless to me.
Problem with app 3/5
Not able to view the app not able to access
Not usable 1/5
Clicking the add button in the home page leads me to a blank page. I cant do anything with this app except for reviewing my own email address and phone number. Good job!
Really a ZERO for this app! 1/5
By Mr A Z
Logged on once on my I-phone with company given code, set-up login page with name & passcode AND the finger print access. Used it 2 times and can not get back in. Rather than take me to my personal login page as it had in past two times of accessing it, the app once again required company access code and no longer accepts the code I previously used in the first place. This is a horrible app!!!
UltiPro App 5/5
By Rose Petty
We’ve been an UltiPro Customer for almost 6 years now and I’m an HRIS Supervisor that actually started with the Ultimate Software in Payroll. We’ve started rolling out this app and so far the feedback has been awesome. I really like that it respects SSO and after initial login employees can log in with their fingerprint and see their check data. We can push out select notifications to managers. We do much on our phones now and this is a great compliment to that. Looking forward to even more features!
No iPhone X Support 4/5
I wrote a review for no iPhone X support, the developers quickly responded with an updated eta so I updated my review.
Super convenient 5/5
By WTW 2017
Love that I can approve PTO on my phone!
Works great ...all my pay and a co directory 5/5
By Harley stunner
Modern and easy to use. 5/5
I really like how easy it is to navigate and customize. The ability to login with my fingerprint is great too!
Timing in/out is a crap shoot with this app 1/5
By BH IT
I could not recommend this as a solution to anyone at this point. My company has been with UltiPro for a short period of time. From what I am to understand it was beneficial for us to switch from ADP; from an HR stand point. It is nice to be able to view time sheets and pay-stubs on your phone from this application but the most important function of this app is unreliable and frustrating from an end-users standpoint. Simply using the time clock is challenging to say the least. We have (at best) a 20% success rate being able to clock in and out from this app. Each time the error code given from the app is different. As a sys admin this leads me to believe that there are way to many things that could be causing this issue or they are just simply event ID’s. Either way.......why can’t these errors be resolved in a timely manner? We are forced to sign in from a web browser on our mobile device to accomplish that. If I have to do that, then I can do the same to see my pay stub. So what’s the point of having an app, especially when we pay extra to have this functionality? It’s supposed to be convenient and efficient. We were promised that the issue would be fixed on the update in the middle of November. It was not. This poses a problem when your employees are field reps and do not have a computer with internet in their possession. If you are planning on going this direction for your company and you need this app for timing in/out, make sure this issue has been resolved first.
Easy to use! 5/5
Very simple but effective app that’s gives me everything I need right in my pocket. Love the Touch ID sign in too!
Ultipro on the edge 5/5
By Mike from tosa
Great product by ultimate software. Always responding to the needs of the clients and their customers. Can’t wait for the next development.
I can go 2 days, sometimes 1 day and it’ll say I need to re-enter my password after being logged off for 30 days!!????? This is unacceptable! WHAT A JOKE!!!
Nice app! Can’t wait for more functionality!! 4/5
The app is great! Can’t wait for Ultimate to roll out additional functionality!!
Great app, easy to use! 5/5
The app is great! I can see my information quickly and request and approve PTO quickly. The app saves me a ton of time!
Great Benefit 5/5
Take the time to install this app. It is a great tool to keep you informed about your personal compensation information! I highly recommend!!!
Love the PTO tracking! 5/5
The mobile app is great for entering my PTO on the fly. It’s a great development by a great payroll HRIS company!
By Mrs. M V Moore
I am so happy to have the UltiPro App!! It is great. Being in HR, I often need it outside of my business hours. Saves from going to the website. Thank you!!
Love the Ultipro Mobil app 5/5
I love the UltiPro mobile app. So much of our lives is on our phone nowadays and as always, Ultimate Software is right there in the game. My employees feel more confident in their pay as they’re able to check their pay stub any time any where. Plus so many more user friendly features!
UltiPro Review 5/5
My company has been an UltiPro customer for over 10 years. I’m also the HRIS manager for my company and have been anxiously awaiting this release.
This app has been in the works for awhile and I’m confident more functionality will be rolled out in time.
Some employees prefer to continue to use the mobile or full desktop version of UltiPro but we like also being able to offer the app as well.
Awesome App 4/5
I love the new app!! I can view my pay stubs and get a graphical view of my total compensation. Now I have easy access to my W-2’s. I would like to update direct deposit and W-4’s too.
Everything at your finger tips! 5/5
I love this app because it’s easy to use and you have everything at your finger tips! All the necessary information about your pay check and PTS are right there!
Mi empleador me obliga a usar esta app para ver detalles de mi pago, pero no trabaja, continuamente necesita updates y no trabaja para las ultima versión de iPhone, realmente quisiera algo mas simple.!!
I couldn’t even log in. Neither could my coworker sitting next to me. So because I can’t even access the app to see what all the other bad reviews are about you receive the lowest rating.. Get it together people..
Newest update doesn't work 1/5
The previous version was fine. Unfortunately, I updated to the latest version and now I just see a green and white circle with a smaller circle within it. No data. I wish my company didn't switch from ADP. Never a problem with their App.
Useless app 1/5
I wouldn’t recommend companies to use this app. The company I work switched to Ulti-Pro from ADP, and were all supposed to have access to the app by now but Ulti-Pro is still not letting us do simple things like clocking in/out or see our paychecks. The app is basically useless. I hope the company goes back to ADP..
Worked for a while 1/5
App is not working
Just love it 5/5
I just happy to see my paycheck on my iPhone and can paint it off as will. Great job and not sure what Need to be fix at this time. Okey now I know what need to be add, if the person get a new bank Account, they should be able to go and add theirs bank account information for Direct deposit and not go to HR. Make it easy for them and us.
Absolute joke 1/5
By Pablo el Mecanico
App is NOT working. And customer support is even worse!!!!! Deleted app don’t waste your time
Beautiful AND functional! 5/5
This app is beautiful and functional! Excited to have my team's information in my hands no matter where I go and be able to take action, too.
Simple and easy 5/5
By The Bach's
Our company just released this to us a couple of weeks ago. I needed my pay info today buy a car. I pulled up the app and had my payroll information show the car dealer. It was easy and I was able to show my income fast. I really like this and thankful to have it.
Easy to use 5/5
By Mgr MER
I was able to easily install the app and login. I set up the Touch ID and didn't have any problems using it.
I can quickly view my pay information. It even has a graphical view.
I was able to set up notifications. If there is a request that needs my attention I will get an alert.