United Airlines

United Airlines

  • Category: Travel
  • Release Date:
  • Current Version: 2.1.16
  • Adult Rating: 4+
  • Developer: United Airlines
  • Compatibility: Android
2.5
2.5
4,228 Ratings
$ 0

United Airlines App

United Airlines is proud to offer the all-new Apple watch compatible United app, with a flyer-friendly design. The United app is optimized for the iPhone and compatible with the iPad. Offering features from flight booking to flight status and more, the United app is your indispensable travel companion. Highlights: The United app puts valuable travel information in the palm of your hand with our new home screen travel cards, ready to access at a moment’s notice. Cards include: ■ Mobile boarding pass card: Scan your mobile boarding pass directly from the app home screen for quick access. ■ Travel assistant: As your trip gets closer, the travel assistant updates with your departure information, your seat assignment and your destination’s current weather. ■ Flight status card: Once you subscribe for a flight notification, the flight status will appear as a home screen card, with direct access to expanded flight information. ■ My reservations card: Eligible reservations update on the home screen within the 24-hour check-in period, giving you the option to check in directly from the card. You can also manually add your upcoming trips. ■ United Club℠ and one-time pass card: United Club members who sign in with their MileagePlus® account will see a digital membership card with a bar code for access to United Club locations. United Club one-time passes can also be accessed and purchased in the app. ■ MileagePlus card: Display a digital version of your MileagePlus membership card. With in-app access to the most frequently used travel tools, including check-in, booking, flight status and MileagePlus account information, the United app provides easy, on-the-go travel planning. -Check-in: ■ Enjoy mobile boarding pass storage with complete Passbook integration. ■ Check in for flights, including international flights for eligible travelers. ■ Select alternate flight options if there are significant flight delays or cancellations. ■ Choose United Travel Options to enhance your experience: Purchase premium cabin or Economy Plus® seating, or enjoy Premier Access®. -Flight booking: ■ Book one-way, roundtrip and multi-segment travel. ■ Book MileagePlus award travel. ■ Purchase Economy Plus seating. -Flight status: ■ Access upgrade and standby lists. ■ View seating options on the redesigned seat map. ■ Get departure and arrival information. ■ Find out where your flight is coming from and its current location. ■ See inflight amenities. ■ Receive flight status push notifications: Monitor a selected flight and receive automatic updates sent to your device. -Reservation management: ■ Add and view current United reservations. ■ Automatically upgrade and receive upgrade information if you are an eligible Premier® member. ■ Purchase Premier Access, Economy Plus seating and more. ■ Add your flights directly to your calendar. -MileagePlus account: ■ View your Mileage Plus account and subscription information. ■ See recent activity and statements. ■ View flights, including current, past and canceled flights. ■ Enroll in MileagePlus. -Other helpful travel tools: ■ View airport maps. ■ See United Club locations and hours, and purchase one-time passes. ■ Play Sudoku games. ■ Share your reservations and check-ins with your social network and view our recent tweets.

United Airlines app screenshots

United Airlines app reviews

  • Perfect 5/5

    By Luke99999988656678776
    Nicely built app, really helpful and useful when traveling.:)
  • Does not automatically connected to my flights 2/5

    By arowe53
    I find it incredible that this app cannot find my reservations and flights, often misses my boarding passes even when I have checked in on it, and in general is not integrated with United services. Still needs serious work!
  • Movies and TV don't work with new update 1/5

    By Dtpaine18
    Got an "Error 3003" every time I tried to watch the movies and TV. Was told by the flight crew that the new update doesn't work on some of the "older planes." Pretty frustrating to find this out on hour 1 of a 12 hour flight.
  • Needs a totally new layout 2/5

    By mlrock4
    Terrible compared to other airline apps.
  • Useful app when traveling 5/5

    By 79383
    United is an awful airline but this app is wonderful. This app was super useful for me when I was traveling! I like that it conveniently stores my boarding pass and the app allows you to easily keep track of my flight itinerary. I used it to watch the in-flight TV from my phone and had no issues.
  • Newest update not working 1/5

    By JessieLeigh0811
    This latest update won't finish downloading and so now the app won't open at all!
  • Terrible app 1/5

    By Cunningpaul
    Check-in feature is awful. Tried to scan passports for family of 4 on five occasions before successful. App crashed on final passport during previous four tries which meant staring at my smartphone screen for nearly an hour. This for something that that should take an airline customer 5 minutes. Brutal.
  • Can't Log-in on iPad 1/5

    By Raider67
    I have the app on my iPhone and iPad. Unfortunately, I'm unable to log in on the iPad. I receive an error ever time! I can log in on my iPhone just find. PLEASE FIX!
  • Best Travel Industry iOS App 5/5

    By Venkat Immaneni
    It gives lots of travel information in to the hands of customers avoiding hours of hold with customer service call.
  • Dumpster Fire 1/5

    By Date_knight
    I'm on a 12 hour flight across the Pacific and I'm staring at an error message every time I try to access the in-flight entertainment. Just getting WiFi access in the first place was a trial in turn-it-turn-it-on-again fun. I paid $17 just to have the internet access I needed to download the app (why I had to get through a paywall to download your app while on your plane is beyond me), and now it doesn't work. I'm going to try to get a refund for my $17 but something tells me United doesn't give AF.
  • Not enough information 1/5

    By iCrazy
    App informed us 24 minutes ahead of departure That the gate changed. Not enough time to make the gate. Missed flight. Total failure. This is what the app is Suppose to prevent.
  • Inflight streaming is completely useless 1/5

    By Frustrated Traveler8888
    This app did not work at all on my flight from Hawaii to Chicago. Error messages came up whenever I tried to stream entertainment despite having the latest iOS software, United app version, and refreshing many times. There is obviously a bug but based on other reviews, there is no urgency to fix these issues. I will consider switching airlines unless United decides to focus on addressing these inflight problems.
  • Terrible 1/5

    By Biturbo S4
    The internet is too slow to watch movies but not too slow to see the commercials. Also if you don't download the app before you are in the air you have to pay for internet to download the app like I did. United never told me this in any email or announcement.
  • Bad update 1/5

    By Rcp197
    App freezes and crashes when trying to watch "free" entertainment while flying. I've even deleted and redownloaded the app in flight after paying for wifi. Still doesn't work.
  • Can't book a flight 1/5

    By UHaveN0Friendz
    I can't book a flight in the app. Even under the "book a flight" option there's no way to actually buy the flight you select. USELESS
  • Won't refresh 4/5

    By Waterboy04
    Ever since the update my app will not refresh unless I have wifi. It does not work properly using data. In fact it doesn't recognize data. This has created problems for me multiple times.
  • Does not work! 1/5

    By VCVEV
    What's the point of having an app to make traveling easier, when you can't use for that purpose? Im trying to scan my passports for my trip tomorrow and the darn app takes me through to the scanning part of the check-in process. Then, once it is verifying details, boom- it says that the united airlines data services are unavailable. What the heck? Useless!
  • Visa scan feature needs work 4/5

    By Forestial
    The feature that allows scanning of a visa during flight check-in is difficult to use because of need to position the phone just right to capture image of the visa, while holding passport open at the right page etc. Consider allowing visa to be scanned offline and then the check in process should allow upload from the saved photo as alternative to live capture. Other than this the app works well for keeping updated on flight information, MileagePlus account etc.
  • Great app 5/5

    By AirbusRob
    Very Helpful. Awesome features to let you know all the useful information a traveler needs.
  • Disappointed 2/5

    By RangerVorian
    For its travel and flight tracking features it's decent enough and gets the job done. For in-flight entertainment it is useless if you use BT headphones. It requires that you use a wired headset to get any audio. FAIL!
  • Poor quality Apple Watch App 3/5

    By Dgturc83
    The iPhone app works fine however, the watch app is buggy. The complication does not work and only shows "No active travel sign in now". Half the time when you open the app on the watch it crashes.
  • Does not update on iWatch 2/5

    By nk108
    When you open the app on iWatch, it gives the same stale information when it was last opened. My iWatch showed the flight was on time while the iPhone app showed the flight delayed. As the delay went on increasing , the iPhone app updated but iWatch kept showing info couple of hours old. Sad, because this is a good use of the watch app, when you can quickly check the status of your flight.
  • Best 5/5

    By Guy in Point
    I fly a lot across multiple airlines and United has the best app of the major US airlines.
  • Charges Twice For Changing Seats 1/5

    By Josh_1717
    If you attempt to change your seat from Economy Plus to another Economy Plus seat, it charges you the Economy Plus upgrade fee twice. Their website does the same thing. You have to go to their website and request a refund. Can't believe you can't reliably change seats on their app.
  • iPhone app 1/5

    By Unhappy 200
    Does not work at all. Will not pass the challenge questions to recognize my device. And yes, I know the answers to the challenge questions. Help line was no help.
  • Booking flights = horrible UX & UI 1/5

    By Play On 04
    Booking departure and return separate is horrible. Trying to find the best time is hard. Do better Incorrect travel times. Like just wrong data about flight times. It takes more than 1 hour to get to DCA to ORD. But that's what your app says.
  • .15 broken... 1/5

    By Caliraftdude17482969
    Updated two iPads to .15, both of them were unable to stream shows or movies on a recent flight (871 to Taipei on a 747). Not sure if this is broken on other configurations yet. When launching media, it responds with error 3003 no matter what you do. My phone still had .14, launched flawlessly.. No problems. Especially problematic is that you cannot roll back versions. Fail.
  • App update will not download 4/5

    By Jodi Case
    The new update will not download. Now it's stuck where I can't remove the app and try to redownload, please fix. I noticed someone else complained about same issue.
  • Lot's and lot's! 4/5

    By kym7
    "Lot's" of updates? That does not inspire confidence...
  • STILL BROKEN 1/5

    By DCI Montrose
    Latest Update, Jan 27, 2017, STILL does not fix the broken landscape mode on iPad. This "feature" was supposedly rolled out in August 2016.... This makes it pretty clear that the United Air development team does not know how to fix software bugs or bother testing the revised code prior to release. I have to assume they don't bother reading app store reviews either....absolutely unbelievable.
  • United Airlines 4/5

    By Eclctr
    I have always been happy with the app, but I can't get the update to work!
  • Works for boarding passes, in-flight entertainment is terrible 1/5

    By SweetLewT
    The in-flight entertainment didn't work on my last flight (yes, I updated the app and I have the latest iPhone) and the stewardess on this flight actually said it will provide entertainment "if we can get it to work."
  • Won't let me book! 1/5

    By Boilerdan
    When I try to book a flight I get a message that a newer version of the app is available, and it will not let me proceed. When I go to the app store, it only gives me the "Open" option, meaning I am fully updated. So frustrating.
  • Best Features in a Travel App! 5/5

    By NitroGrl
    The "Add to Calendar" button automatically adds all your flight info to your calendar - a simple but surprisingly convenient feature! I wish all airline apps included that one!
  • Abysmal 1/5

    By Birdflier
    Cannot check for an international flight without a scan of your passport - which the app will not scan.
  • The Worst 1/5

    By iteachu2
    App wouldn't download while on 5 hour flight and for some insane reason that's the only "inflight " entertainment offered so no movie to watch!!! Am at destination out of US so on airplane mode and darn app taking forever to load now in preparation for equally long trip home. What a joke!! Two thumbs down and zero stars!!
  • Most useful of all my airline apps 5/5

    By NatalieM.
    I love that I can see empty seats, standby and upgrade lists, and get text notifications for gate changes. Infligh entertainment is a bit weak-- I prefer movies on the seat monitor vs draining my battery but it's still a pretty smooth app.
  • International travel 1/5

    By rumisong
    Can't get it to scan documents. The whole point is the make it possible to get boarding passes and check in. Scanning passport sounds good but it doesn't work.
  • Can't sign in--so deleted app 1/5

    By Philly76711
    Due to a change in security policy, United now requires "secret" questions in addition to a password. I can now no longer sign in--which arguably makes the app much more secure. Mission accomplished! Deleted, because it's now useless.
  • Major flaws, but we have no choice 2/5

    By Sguarnie
    I am currently boarding the plane 10 mins after the scheduled departure time and the app has yet to update. Push notifications are enabled and yet no notice. Not the first time this has happened to me, wont be the last. Very unimpressed with iphone app. At least my boarding passes*usually* show up. Windows app is equally poor.
  • Can't even get pass verify identity 1/5

    By Bad Bad Will
    Same answers used on the web couldn't get through on app, it just says "something is wrong". That's for sure.
  • Still no Passbook integration for MileagePlus card 3/5

    By John in Paris
    The updates are frequent, and bring nice new features. The in-app experience is clean (though falling behind some competitors). But I still can't add my MileagePlus card to Passbook. Other airlines' apps allow this, and it's very convenient. Please add this functionality!
  • Most useful of airline apps... 5/5

    By Nate lack
    I always use the app of the airline I am flying and the ability to see current empty seats and also where my flight's aircraft is going to come from is very useful information. Most other apps don't do this. One improvement would be able to get another airline's flight information (gate,etc) through this app. I can see the basic flight info of my connecting Lufthansa flight, but being able to see the gate info and seat map would be a huge step forward for two amazing partners.
  • Meh 2/5

    By Pepe La Fritz
    Nice to have instant updates and the ability to check in but was unable to watch any of the in-flight entertainment due to a 3500 (approx) error made a 6 hour flight feel like a 16 hour flight so eff you United
  • Can't even log in--security questions broken 1/5

    By GA-3797-0703
    I've had decent experiences with this app in the past, but I had to reinstall. Now I can't even log in--I get stuck on the security questions screen. I answer them correctly (just double checked by logging in on my laptop), but when I hit submit, a "Sorry, something went wrong" dialogue box pops up with no further indication of how to proceed. Very frustrating, as I am trying to prepare for a trip. It's nice that UA wants to be secure, but making it so secure that I can't even log in is ridiculous.
  • Can I give a negative star? 1/5

    By joelob
    This app worked ok until the most recent update 30May. After that it has deleted all 9 of my stored trips and crashed multiple times. Insufficient system testing before release. Had to rollback to previous version. Let's hope United is better at maintaining aircraft engines than it is at developing software.
  • Nice app overall, but receipts don't come 3/5

    By Business Traveler 10
    Have to take screenshots every time I pay for baggage, because email function does not seem to work. Hassle with expense reports.
  • Awful!! 1/5

    By Ms836793
    This app is absolutely atrocious. It will not allow me to sign in, and says that my device does not have connectivity. This is detrimental when you rely on the app for your boarding pass, checking in, and TSA pre-check verification. The app is worse than useless, because it creates terrible problems when traveling.
  • Needs some work. 1/5

    By lnovida
    ...and even a bad web page can be adjusted for visual accessibility. The assumption is that the app has excellent vision, otherwise why would you need to put a LARGE PICTURE OF A PLANE on 2/3 of the app home page and squeeze app navigation into small links on the lower 1/3 of the page. Sigh. Would appreciate having LARGER FONTS, and/or, a way to zoom in to the screen so one doesn't need a magnifying glass to read the home screen, reservation details screen, MP summary screen, etc. Or if the developer(s) don't care whether anyone can read the info on their app, then scrap the app and just put a link to the full United web site where we can at least zoom in using the browser's zoom feature.
  • Won't let me log in! 1/5

    By LT227
    I've been trying for days to log into the app and after verifying my device by answering the security questions, I get an error over and over! How can I ever use the app if it won't allow me to log in?!

United Airlines app comments

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