Just go to the website 2/5
The app is lacking and far behind what the actual website is capable of you need information about them just use there website don’t bother with the app.
Absolute Garbage 1/5
This app just kept forcing me to do surveys. Very frustrating!
I can't set up updates by email 3/5
The app generates an error when I try to set up tracking updates via email. It says MpSuffix field is required. This is the only thing I consistently use this app for. Please fix.
Update: what bugs were fixed? Because this one is still there.
Update 2: this bug has been fixed. Added a star for that.
Buggier than ever. 1/5
So USPS took an app that wasn’t that great but was nonetheless helpful, revamped it, and now it’s just awful. Signs you off whether you want it to or not; no longer provides timely data on incoming mail pieces; gives you data connection errors regardless of WiFi strength, etc. Needs to go back to the drawing board.
I enter tracking numbers and it says the information is unavailable. I can only give one star. :(
completely garbage! not working at all!
shipping will not updated by poor
Ever since they updated the app a few weeks ago, it has been nothing but issues with it. So annoying because I order stuff online quite frequently and need to be able to track it.
By CPA Mike
Bug Fix 1/5
By Farah's IPhone 5S
App has not shown my tracking packages since yesterday. I think it’s time for a bug fix with this app ASAP 😳.
What happened to the USPS app? 1/5
Nearly all of the icons, Tracking, informed delivery, buy stamps and so on. Just takes me to my browser to a web address. Most of which isn’t available at the moment or is just a bad link.
Tracking takes you away from app 3/5
This isn’t supposed to happen. The app is messed up. Again. Just like the United States Postal Service.
Disgusting app , doesnt work 1/5
This app from its inception has been riddled with bugs and errors and it's just gotten worse and worse whoever this developer is should be fired.
Update needed 3/5
I cannot select a state in the hold mail part of the app. It only says select & wont let me scroll to select or type in a State.
Don’t download 1/5
It’s a waste of time nothing works its like old never updated just like the government
Not very good 1/5
More like a bookmark added to home screen than an app
Poor Execution 1/5
The last two times I’ve used the App for Hold Mail the Mail has continued to be delivered. May be problems at the local level with execution? Took pictures this time of deliveries during hold mail period. Doesn’t give you confidence that Your Mail is protected.
changes needed 1/5
Been a long while since this has been updated and still no changes for scanner or numeric keyboard??? Not complicated folks. Andddd, the APP SUPPORT button still doesn't go to App Support. You did notice that right? Fix this week please.
7/6/17. I updated the app and now the SCANNER DOESNT WORK! I sent this recco 6-7 months ago. Thought it would be fixed by now. Also some of my completed deliveries have the tracking info dropped off. ??? Still no numeric keypad to manually enter long tracking numbers. How long should it take to fix that?
BY now I thought you would have added a large numeric keyboard IF YOU HAVE TO ENTER THE TRACKING NUMBER MANUALLY!!! Easy change. Also need a separate field or space for ADDING THE NAME OF THE PACKAGE AND NOT INCLUDE IT WITH THE ACTUAL TRACKING NUMBER. Add this to next update this week! Thanks!
I get better information from my text alerts. What is the point of an app if it doesn’t provide you with the same information and abilities you can get from just going to the website in a more convenient and time saving manner?! If I could give it a half a star I would. This app definitely does NOT deserve a full star.
Can’t track shipments 1/5
Haven’t been able to track a shipment with the app in months. When put in a tracking number nothing happens. App has became useless.
Doesn’t even open 1/5
All this app does is show you the splash screen and closes itself.
Now better than “Informed Delivery” 4/5
This is what I’ve gone to after “Informed Delivery” was destroyed by the last update. This app doesn’t log you off continually like the other (despite checking “keep me signed in”) and the tracking area is more concise and comprehensive and easily viewed and accessed. Once I signed in, it has not signed me out yet. Far better and preferred to the now seemingly poorly named and dysfunctional “Informed Delivery.”
Stop the surveys and track my package 1/5
By ban the app writer
Can apple ban stupid app writers from polluting the code pool? I need to track a package, not take surveys at spamsites.
Does nothing but send you to the website 1/5
Nearly every option directs you to leave the app. Pretty useless.
No iPad support 1/5
By fire man
No iPad support, why is that so hard to do?
Didn't work for me. 1/5
I downloaded the app to track a package. I scanned the barcode and then a pop up window asked if it was ok to leave the website. I pressed cancel and tried to scan the bar code again. Once again, the same pop up window asked if it was ok to leave the website. This time clicked ok and was directed to a Meritz Marketing survey.
This is a waste of time and deleted the app.
The creators of this app should be embarrassed.
Can’t login. 1/5
Why can’t I log in to manage everything?
Tracking no longer works. Sends you to an “access forbidden” page now. Useless.
By BC Buz
You cannot even enter a tracking number on this app. The app won't keep the number in memory and therefore won't track it. It keeps getting worse with each update. Why do they bother putting out an app that doesn't work. What a waste of taxpayer money! When you try to scan the QR code you are sent to a survey website. What a joke!
This is my review from last year:
For tracking purposes this app is useless. First of all if you want to scan your tracking number into the app, you can't because the USPS doesn't put a bar code on the receipt so you have to enter in a 20 digit number into the app. After you get done entering the 20 digit number you press the "Track" icon you are sent to a page "Label Formats" and you realize you didn't put any spaces between the numbers. Now you enter a space after every 4th number and press "Track" again & you go back to the "Label Format" page. I went to the post office and the clerks there didn't even know that USPS had an app. This is not the first package that the USPS has lost on me, but it will be the last.
Can’t use copy paste!? 1/5
I think it’s pretty ridiculous I cannot copy paste a tracking number into this app.
Latest update worthless 1/5
The app functioned fine. The latest update breaks down notifications to a lot of worthless texts. Why must I either check one box for every possible notification or check every other box and receive a bunch of worthless notifications. The app was fine until the latest update. Fire your app designer because his alleged improvements are horrible.
Not really an App 1/5
By Low brau
This app, in theory, would be awesome. In reality isn't really an app but a long way to open a bookmark in Safari. I suspect the USPS contracted their app out for a lot of money then it was subcontracted to a high school student for 8 bucks and you get something that is the absolute minimum a company the size of the USPS could offer. But when you're essentially a monopoly you can get away with that I guess. :/
Scan feature not working 1/5
I used to be able to scan packages to be mailed. Now I can scan them, but they don't show up in the list of my packages being tracked! Please fix!!
Oh what it could be... 1/5
This app has potential, but it has no support backing it. Typical government for you. Every night it stops working until morning. No support to try to fix problems. No wonder they are having trouble staying competitive with other delivery companies. This is the only thing on the planet that works less than the post office employees do.
It’s ok, not the best but it’s ok. 2/5
You need to make it so you know exactly where your package is!!!!
Love it 5/5
I love getting the mail preview! Works great!
I just want to track my package... 1/5
Every time I go to scan the square on my receipt, it takes me to do a freaking survey! Stop wasting my time (and negatively impacting your surveys!!!) and let me do what I want to do on this app! 😡
Why doesn't it update? 2/5
By MrOneCake Loves Music
I had this app to racks package that shipped 5 days ago it doesn't update like my last item it took them 1 hour before it arrive while I was in school to notify me come on
Worst updates ever 1/5
Once upon a time you could track your packages via this app. Granted, you had to leave the app and open Safari but it allowed you to do this. The tracking button now does nothing. If there's not a new update soon to fix that feature I can see deleting the app as that was the primary feature for which I used it.
What's the point of this app when nearly everything is just a link to the actual website? This adds an unnecessary extra step to tracking and other things, and so it does the exact opposite of what most people want an app to do--simplify things.
This app is nothing more than a bunch of bookmarks to a web browser. What's the point?
Worst update ever! 1/5
Whoever is in charge basically made this app useless! It's supposed to be an upgrade, but it's actually a downgrade.
THIS IS THE WORST UPDATE! When I try to schedule a pick up, you have to leave the app and you're directed to the USPS website that basically states that I'm not able to do anything.
Disappointing..not an app 1/5
Was hoping this would be an app but it's just web links and some doesn't even work. For example you added informed delivery but it's just a link and the link doesn't open anything.
Poor tracking option 2/5
By Artie's Review
Can't just enter a tracking number. App needs to scan a bar code.
Constant improvement 5/5
It would be advisable if you could add a name to everything you're tracking.
Let's make it a better app.
Not an app 1/5
This is just a set of web links. Nothing personalized about this. No customer login. Ridiculous.
USPS rocks 5/5
Awesome app. USPS is 👍🏻👍🏻👍🏻👍🏻.
Services Should Stay In App 3/5
I'd like to see more services stay within the app vs opening safari. What's the point of the app if we can just launch everything FROM the internet itself? Informed Delivery for example; I've been using it since the beginning. I love ID, but I don't need the app to get there.
Horrible less then ZERO 1/5
You are in a new town and need to mail off a business letter. Use Safari to find the nearest Post Office, grab the address and then use the Apple Map App to located that address with the post office on it. It will get you there faster and better ... this is a huge waste of time all around.
Sumbuddie Wear Blind Sea
Tracking NOT!!! 1/5
The app has gone from bad to worse. It is utterly useless as of the last two updates. Good thing you guys work for the government. Take our tax dollars and provide something that is useless just like healthcare.gov.
What's the point 1/5
Every button you click redirects you out of the app to their website. What's the point of a app if you can't even use it.