Best ever... really it’s just the best ever. Real strong app. 5/5
Best ever... really it’s just the best ever. Real strong app.
Face ID broken 2/5
Face ID working fine on all apps, but this one! I had to go through the whole set up process again on my account. Still not working. Accepts my password, but rejects Face ID every time.
Vanguard app 2/5
Does not give $ performance. Could give more details on account performance
Easy to use, incomplete 4/5
I find the app to be a good way to do most of the things I regularly do in Vanguard. I like how it suggests things I may have forgotten to do (like contribute to an IRA).
It’s missing recurring transaction management, which is key for any investor who uses dollar-cost-averaging to their advantage.
Can’t deposit checks. Clunky 1/5
By i never leave reviews,
Tried to deposit check to Vanguard with app. It said go to website to conduct this business. What does that mean!?
A few problems, good overall 4/5
I love Vanguard’s selection of ETFs and Mutual Funds and relatively low fees. It would be better if one could log on to this app and see all accounts at once and the cost basis for all accounts as well.
Doesn’t work with FaceID - MUST enter password every single time 1/5
Per the title, this makes using the app very difficult. I use a very strong password and it get tedious typing it every single time I want to use the Vanguard app.
In comparison, all other financial app I have (Fidelity, etc) have been updated to work with FaceID.
It’s bizarre that a multi-billion dollar company like Vanguard could NOT make FaceID work.
Doesn’t work anymore 1/5
App stopped working. Gets to the load screen and just continues to try and load so much for accessing my accounts away from a computer
Face Id doesn't work 1/5
Face Id doesn't work, it ended up locking my account out.
Freezes when loading on Itouch fingerprint 4/5
Still unable to load please fix
Learning Curve 4/5
Best protection on any application I have tried. There is a stiff learning curve initially though. Trades are not as easy to make as in other applications.
Removed features 1/5
I use to have performance charts etc, but then they changed something in the app for 403(b) plans and have removed all those features...
Great Company, Mediocre App 3/5
The app is too busy.
Finding what you want to accomplish is sometimes difficult (even for a tech savvy person).
For a few weeks this past summer the app wasn’t allowing me to deposit money into any of my accounts!
All opportunities for improvement though.
Great company nonetheless!!!
Best investment company and great app to boot 5/5
Blows Fidelity’s app.
Poor Touch ID Interface 3/5
Used to be a great app but in the last three months I’ve noticed a significant uptick in error messages. Specifically Touch ID failed to authenticate giving me error messages that the app is down. Other error messages prevent me from executing transactions and make me go to vanguard.com. It’s a mobile world vanguard... get with the program.
Worst app I ever used. 1/5
The App crashed every time a few seconds after logged in. Worst app I ever used. I can not imagine a big company can allow this happen.
No mobile deposit?! 2/5
Need to be able to deposit checks from my mobile device.
This one is a no brainer guys!!!
Make it happen!!
Terrible - use Fidelity 1/5
This app is outdated, clunky, and lacks key functionality Fidelity had years ago.
New security requirements 2/5
The need for a code upon login is causing real problems with the websites I use to manage my portfolio. Please come up with a workaround.
The best choice for growing your investment. 5/5
Low fees and costs on funds yields higher returns year over year. Less fund volatility due to less outsized expectations. Market returns helped me retire early.
Force Closing while Logging in 1/5
I’ve been trying to sign in for the past week and every time I get past the login screen the app just force closes. Not sure what the issue is. I think it happened after an update of the app. Any ideas on how this can be fixed?
Poor Face ID support 1/5
By Michael Glaser
Face ID does not work
Just What I Need 5/5
By Old Canoeist
Easy to maneuver; good advice for investors; low fees; and always up-to-date with accurate figures.
Unable to enable Touch ID 1/5
Unable to enable Touch ID since the last update, please fix it.
No Access 1/5
By Craig Dayton
I want to be fair...once the app actually opens, I can appreciate what the developers created. The problem is, there are too many times when I get an “unable to access account try later” message. This has happened many many times. If I then try to access via a computer, no problem. I’m not sure what is going on, but I have learned not to depend upon this app for access to my Vanguard accounts.
Bug in latest version 4/5
Touch ID feature seems broken still. Every time I attempt to enable it, the screen freezes and won’t load, even after several minutes. App then crashes when opening and has to be reinstalled. I uninstalled/reinstalled and glitch freezes things after the approval screen for enabling Touch ID.
Worst customer service ever 1/5
Love It 5/5
By Lady Elderberry
I’ve been in many brokerage houses in my lifetime, and the Vanguard philosophy and service has been the best solution for me. The Vanguard app is the icing on the cake!
Great Service 5/5
I have had vanguard for years. Great investment options with low fees. What good is an investment if the fees consume everything you make.
Was great, but. . . 2/5
This app has been crashing today. Can’t open it—flashes “What’s New” and then closes. That’s not good—needs a fix!
Easy to use 5/5
By Okie retiree
I have also accounts with other mutual fund companies. Some offer more detailed, deeper analysis but this app is easy to use and get what you need quickly. Never confusing & I don’t get lost in amongst the many screens as one can in some software. Works for me.
Great app 5/5
Easy to navigate
Has several different charts that break down your investments which give you a clear idea of how your doing. Very helpful
Broken app 1/5
App now crashes every time.
Not useful 3/5
By Tired of not losing
The Vanguard app gives the basic information but is not very useful. Many functions have to be done on the computer.
Antithetical 5 star 5/5
I know it’s not good to check your long-term investments on a regular basis, but sometimes I get bored so I’ll see if my Roth is up or down. I enjoy the emotional roller coaster.
“Stay the course!” - J. Bogle
Poor display on iPad Pro. 2/5
App needs work on iPad, okay on phone.
Messages are a problem 4/5
By Reza Momeni
When authenticated and logged into the app, it’s silly that one is required to enter the website password just to read one’s messages.
Can you test your app and make it function? 1/5
Guess not. Can log in but get survey questions, spinning screens, delays, yet no access. Hard to trust someone with my $$ if you can’t address basic basic tech issues.
App Bad 1/5
Vanguard Good. Vanguard App bad.
Excellent app that just lost its best functionality. 3/5
By Great Update, now with Chat!
App gets better all the time. Love the finger print access and new features.
App went from 5 stars to 3... possibly 2 stars when they REMOVED mobile check deposit. What is this, 1985? Everyone has mobile check deposit. please fix this vanguard! It’s an embarrassment to your great firm.
Best in Class 5/5
It is everything you need intelligently organized. You may still use the web-based access on your desktop by not very often.
FaceID not working 3/5
Just got locked out of my account after trying FaceID 3 times. Reset password and tried again. Still doesn’t work. Please fix. Otherwise great app!
Vanguard App 3/5
By lg investor
I wish that several things were different about the app. In particular the ability to change the paycheck deduction should be easier to find. The way that our company matches our 401(k) needs to be explained in detail.
App lets you accomplish essentials 5/5
By Peace, Love and BBQ
The Vanguard app for iOS let’s you do normal daily tasks. You can’t do everything you can do on the website but this has not been a hindrance for us.
Thank you 5/5
Years of superb service mean the world to me.
Password manager users beware 1/5
You aren’t allowed to app-switch between the login screen and security question screen, so if you need to copy paste passwords or security question answers, this app won’t work! (And if you actually answer security questions with REAL answers, you are just begging to be hacked)
Please fix! I’d like to use my account.
Great App 4/5
The app is well designed and very useful. It would be nice to be able to view/edit automatic investments from the app however, rather than having to go to the desktop site.
Basic info 1/5
Very hard to tell what day to day balance / position changes are, i dont want to have to hunt around for this info
Great app 5/5
By Chicago 2012jebdhen
It’s vanguard so goes without saying it’s dependable and good mobile design.
By crazy firecracker