The best unversial app made 5/5
By Victoria and me
This app will work on apple or android so no more worrying about losing your info Verizon now has the answer to that which couldn't be done before....well not so easy as it is now to back up and restore your important stuff very happy girl over here!!!
Skyloft Music Group 5/5
Are use Verizon for my personal and my business never let me down before my girlfriend has Sprint but she's always on my phone I love Verizon.
It's cool 3/5
I like it so far!
Life saver 5/5
I love having this app. Knowing everything on my phone is backed up and I can access at anytime.
I'd like to give more stars 1/5
I never write reviews because I'm not sure if it helps, but I can NOT get this app to work :( I miss backup assistant! Please fix so all of your customers are happy & we can give 5 stars!
Works better then ever!
By Pman 08
It is useful
Not an upgrade 1/5
Backup Assistant was more user friendly.
Good app 5/5
😎😎 very good app to use download easily packs of easily very good to use
Much better 3/5
Much. Better. Version.
I'm impressed 5/5
Like iCloud, the Verizon cloud also backs up my photos and contacts. Now copying my contacts from an android phone to iPhone will be much easier.
It's needed I guess 5/5
Need to back up your stuff. Need to have all your stuff. Takes a while but does the job
Great for backing up all of your photos, videos, music, and documents. However, if you are past due on your Verizon account and it is not current with payments, you no longer have access to the cloud. Which could create a problem. I much prefer Google drive.
Keeps crashing! 1/5
By I Like My I-Pad
Every time I go to open this app up it crashes. Do us a favor and bring back backup assistant.
The app crashes during setup. It is unusable and frankly disappointing.
App is garbage, it never synced my contacts after over an hour and keeps crashing. Verizon is trying to save money and screwing it's customers.
By Utah prepper
So far so good!
Piece of junk 1/5
By PF 10004
By accident I removed the app and after restoring it I found that I have no access to previously backed up photos. Now this worthless app shows me I'm using 2 GB of Verizon cloud but I have no photos on the cloud. Oh, and the photos are being backed up but they don't show either.
So much for backup and restore software. Wouldn't be surprised if their cloud storage is just a scum.
Good app 4/5
Does the job
Great app 5/5
Great for backing up important stuff 😄
Dishonest and creepy company 1/5
I had no intention of rating this app, but after I used it once it gave me the option of either leaving feedback or giving it a five star rating. That's a creepy and dishonest way to get ratings, it makes it seem like your only options are to either give it five stars or leave them feedback. Everyone should rate this app one star for this reason alone, not to mention it's buggy.
Hey I'm Paul
Not working ! 1/5
BA worked every time! I keep getting the 'Something went wrong, Try again" message. Bring BA back until you get the app to work properly! For such a big company, this app is disappointing.
I can't even open it before it crashes!
Backup runs for about 10 seconds before it shuts down with nothing backed up. USELESS!!
Horrible App 1/5
Keeps closing and restarting. Junk
its good 5/5
By DJ desert
idk but it was helpful i guess, meow meow meow
Video SAVER 5/5
Great 4 saving videos!!!
I've had this app for a couple weeks and it has never worked. It crashes every time it starts to backup contacts around 80% complete. Essentially worthless for me at this point.
Verizon cloud. 1/5
A remarkably bad app. Can't create account. Of course this is the company that felt a few billion dollars would be a good price to pay for Yahoo!
No problems 5/5
It has done everything it's supposed to do. I haven't had any issues. I like when it comes up with a memory.
They Asked for One 5/5
By Western Addiction
Other than being stooopidly overpriced, I've been satisfied with the service, the coverage, and the apps for both iPhone and Android phones my family has had over the last 10-12 years. Their Cloud, I think, is better than Apple, and it doesn't require 9 steps of authentication and a letter from mom to access.
Easy to use 5/5
Easy to use app with great storage for all my photos, videos and whatever else
Switched around names and numbers 1/5
Two serious problems with this app:
1. When it uploaded my contacts for the first time, it took some of the phone numbers and put them under other people's contact info. I now have no way of knowing whether the information in my contact is valid.
2. There was no warning that Backup Assistant was going to end. I backup to it at least once per week and there was never anything related to the app saying it was going to be discontinued. If it was on the bill, that, too, would not be helpful as I pay thru online banking and don't see the bill.
If I had known that they were going to turnoff BA, I could have gone online and done a backup from the Verizon site. Because of no warning, I now have contacts I cannot trust.
DON'T download and use this app until you've made a hard copy of your contacts.
By Zach Hammond
Great cloud 5/5
Great cloud, easy to use
I think this app gave me and my iPhone a disease 1/5
I would give this app a negative amount of stars I could. 1st backup took 6 1/2 hours then failed, then I tried it again. It took over 10 hours and still didn't back anything up disputed being connected to Wifi and my screen being on all 10 hours. I had to back it up because my phone was defective and needed to be replaced. This app lost everything on my phone despite everything showing up in the cloud. Photos, music, contacts, apps, all gone. Avoid this app like the plague. Just use iCloud or literally anything else. Family has been on Verizon for over 15 years and this is how they screw us over? Nice job VZW.
Gus nailed it!! 5/5
By Sue from Gurnee
Great customer care and assistance from Gus today in the Gurnee store. Didn't oversell and really met my needs! Great service once again!!
Needs a fixing! 1/5
I haven't been able to back up In a month. It shows that it is backing up and then after about 15 minutes it says its failed. I keep trying and still doesn't work 😡
Doesn't work at all 1/5
Won't even let me get past the email screen. Keeps saying there is an error and to try again. I've uninstalled and reinstalled and it still does not work.
Great app 5/5
Easy to use
I have had this app for about a month now. Everything backed up successfully after a couple of days. I have just opened the app for the first time in a couple of weeks to find that my contacts are still there but all of my pictures are gone from the cloud. What is the purpose of using the cloud as security back up if everything is just going to mysteriously disappear? I will probably let the app back everything up again (which will probably take another couple of days) and see if it works this time. Hopefully some of these bugs get sorted out soon.
Positive reviews must be by Verizon 1/5
This is a complete hands down piece of C..p, it does this "Optimization" for hours and nothing happens. Verizon, please stop using the "cloud" buzzword until you learn to build software.
Backup assistant notified me today that the app is no longer supported and that I should get VZW Cloud. The app backed up my contacts. I went back into the app a few minutes later and now it just hangs on the "Cloud Optimization" phase. Garbage. If people aren't on the cloud at this point, they probably don't want to be on the cloud. Bring back Backup Assistant
Getting old!!! 2/5
This is getting really ridiculous now with all these "clouds" and just to backup all of our info we have to pay extra not to lose any of it because god forbid they give u more than 5GB of free storage. Always about money!
Great application 5/5
By Bingamen 144
I really like these app for its storage purposes thanks very much.
By Anonymous 2u
I have tried on many occasions to backup my contacts and pictures. I was able to back up contacts but somehow lost some. It has only backed up 6 of my over 400 pictures. This app is junk. I don't understand why consumers are being forced to use an app that doesn't do what it says it will. Come on Verizon! We pay way too much for your service for you to put out an app as atrocious as this!