The app is horrible when mirroring to the tv every 30 second it buffers and I have to restart again. There are times that I don’t even want to bother, sad I am paying for this service 😣😣😤
Needs Work 3/5
The app is OK as a last generation product, but needs refinement to compete in today's world. It works for a while and then stops for no reason. Either it's not being supported properly, or has some inherent flaw. When this happens I have to switch to the basic FIOS site which is more stable and reliable for program information.
Update: Still no significant improvement in the site. Instead, recently it lost all program details for a period. Very frustrating for viewers.
Update: Seems to be more stable recently, but the site is nothing special. Slow at times.
Don’t know why this app can’t have the same easy features for fast forward and rewind like all of the other top apps: HBO, NETFLIX, HULU, AMAZON etc .... sheesh, even the CBS app is better than this. And who in the world wants to rewind :30 secs?? :10 is so much better! And if I wanted :30 I could, uh, like maybe hit the :10 3x?? Imagine that...
Verizon hows about stop paying that irritating spokesperson from ‘Silicon Valley’ and take that cash flow and hire some better developers (yes irony intended...).
Works... sometimes 2/5
Fios app supposedly onDemand app however that is a failed promise.
Hit or miss!!
Haven’t been able to watch mobile for 3 days always says error and still waiting for it to be resolved and customer service non existent
FIOS mobile app 4/5
Nice to view shows anywhere, well almost anywhere. There are still some spots with no coverage in major metro area.
Also, no DVR viewing without paying more for Quantum. We already pay premium for DVR.
By switching back to comcast
The ap almost never works
You can’t watch 75% of the channels and when you’re not home you can’t watch 85% of the channels....& I have all the channels 😡😡
Verizon needs to make 1 app for fios not 2 2/5
Verizon needs to make life simple and have a single app for my fios and the fios mobile app, the passwords are constantly requiring resets because the end up out of sync.
Worked yesterday not today 2/22/18 1/5
For some reason this app no longer sees my set-top box today. Tried reinstalling, turning phone off and on...
Behind in the Technology Curve 2/5
I have been with Verizon Wireless for about 20 years. I figured I would give Verizon Fios a shot. I was a regrettable decision.
Other cable companies allow the consumer to play their programming on computers, tablets, and phones. Verizon is very limited in this regard. On a computer, you cannot watch anything through Fios. You have to go to the individual channel’s web site. Many movies cannot be played on a tablet or phone until it has been chosen by your in-Home DVR. It is sad to say, but Verizon is way behind other cable companies in ease of operation and in access to programming.
On the plus side, fiber is the future and Verizon is there. Customer service has been great to me. They just need to catch up with their technology and layout.
Rating this application 3/5
I like this app
Getting better, but needs more work 2/5
Mostly I watch my recordings/DVR from my iPad while I work at home. Most of my series won’t play because the content is restricted and I need to be home/within network. I am home, tried to change the settings and still nothing. No costumer service, please tell me what to do!,,,,
App won't use Airport Extreme or mirror display 1/5
Just started using Amazon Prime app instead of this garbage app. Amazon Prime app Starts & stops instantly, quick to jump forward/back, doesn't crash, remembers place in stream, works on my WiFi and from the Internet (the FiOS app doesn't even work locally in my house).
Update to this older post...
App will not stream when connected to Airport Extreme in house, only Quantum Gateway router. But will stream from another location over the Internet. Please enable local streaming using Airport Extreme.
App won't allow Airplay or direct HDMI streaming to external display. Please support external displays
Terrible App. 1/5
This is a terrible apps.
Keeps crashing and does not even remember where I left off on where I was watching.
Where is the fix!
They can learn a couple of things from Netflix...
10:21 and it Crashed Again
10:36 Crashed again.
10:44 again.. this is ridiculous.
The app keeps dropping
There is no Mobil Fios on IPad. 1/5
It hasn’t been bug free since last Oct. I’ve sent endless hour doing the technical trouble shooting . I pay for services that I’m not getting. Support &/or Verizon could care less. If Fios mobel would b to important. Reconsider.
Always a connection issue 1/5
Every time I watch a show, it freezes. I have the same issue as everyone else it seems. I had Comcast before Fios and the interface of Comcast is superior to Fios’. My cousin even asked for my Comcast log in before I switched because her Fios app kept crashing. This was only a month ago. I really like to watch my shows on the go but, seems impossible with this app. I defer to my Hulu app when I can or television network apps if applicable.
Is this a joke? 1/5
You updat d this app just in time to not work for the olympics! Yay! It’s great... now it just never sees the media server. Going to download the nbc app. That’s Verizon...
Offline viewing doesn’t work 1/5
App is supposed to let you download purchased programs and watch offline. This feature often doesn’t work. Which makes it inferior to other mainstream options like iTunes when traveling. Disappointing user experience. Over promised, underdelivered.
Good app. 4/5
I haven’t had any trouble with the app or remote app. Just got Fios. So far so good.
Comcast is better 3/5
I was a long time Comcast customer who switched to Verizon because of internet problems. Verizon’s internet is a little better, but TV is not nearly as good. The On Demand is so slow to search that it pains me to search for movies and shows. It is hard to believe a multi billion dollar company could be so crappy.
Fios Mobile 4/5
I have been using this app for several years I really enjoy using it on my iPad it has had a few bumps along the road but they continue to develop it and it is beginning to look like a must have companion to Fios. I use it to set my DVR recordings as well as watch shows that I have recorded when I am away from home.
I like the “watch Now” feature I can watch programs in rooms where I may not have a tv. The TV guide page is great I prefer reading it on my iPad than on the tv screen
User Unfriendly 3/5
Once you find your channel it works pretty well, but the Optimum app is much easier to use. The Optimum app lists all of your "Recently Viewed" channels and allows you to channel up or channel down easily. If I want to switch channels I have to start the "Watch Now" and search all over again, even if the channel is only 2 channels away from what I'm watching.
Fios App does not function properly 1/5
More time is spent on sending tickets to report a problem that is never fixed
incredibly unreliable 1/5
crashes ALL the time even when on my own freaking verizon WIFI!
App turns off channel 1/5
The app is unreliable, it freezes Quits channels, logs you out, and deletes recently viewed channels
Quite handy 4/5
My daughter is constantly absconding with the remote or someone misplaces it so being able to search & change stations with my phone has been great. Also we are new to Fios and cable in general so this app has made finding stations, programs, movies, etc. much easier. Have not had any issues with the app not working or freezing until recent update. I would definitely recommend it to anyone considering it.
Horrible service...leads to an even worse application 1/5
I had several issues while just having my order completed by Verizon. I should have known better, than to think that the application provided by the Verizon would be better. I have called twice and haven’t received and help from the technical department or customer service. I was actually put on hold for 30 - 40 minutes, and was never helped. I have been unable to view my DVR and watch now shows from the application. STAY AWAY FROM THIS APPLICATION! It doesn’t even register when I’m in my own WiFi network. Two weeks later, I still remain unable to view programs.
Update: still no help with my app or connecting my phone the my home network. The developer sent me and email to contact support for help and it went no where.
Not bad 4/5
Works fairly well. But crashes occ and NOT compatible with my. Linksys wifi extender
iPhone X Home Indicator Bar 4/5
iPhone X Home Indicator Bar is bright white when watching video - very distracting and annoying on the black background.
Every time I try to use the app to watch anything in my house it can’t connect. It’s so frustrating? I’ve spent hours restarting reloading, you name it, to get this app to work. It’s always throwing up an error code- my guess is the app is made poorly so you pay more for more boxes in your home!
Fios App Rocks 5/5
By POLE HIT 1010
Awesome App 5/5
Love the remote feature & the ability to record shows from my phone! Top notch like FiOS! Love my wifi
Does not work ever 1/5
I can record my shows that’s about it. The app freezes when you watch anything. Been this way for at least 2 years. Nothings been done. Pay so much money for it to not work. 🤮
This app is a piece of you know what! 1/5
This app is forever crashing. It crashes if I skip over the commercials; it crashes during a show for no stupid reason. It will say it lost communication with the router and I’m in the same room with the router! Why is it that I can’t watch any shows that air on Fox? I expected more from you Verizon! I’ve been with you for umpteen years and have my cell and fios with you guys but this app is a disgrace! I sure hope you take the negative feedback you are getting to heart and have your web developer put out some updates to fix these issues!
This app is horrible. I cannot believe I switched from xfinity to fios. Could you make the app less user friendly? I can’t find anything and I can’t watch anything unless it was downloaded on my main TV first. Absurd. PLEASE FIOS, go study xfinity’s remote, on demand, DVR and mobile streaming app and just copy everything they do. Your WiFi connection is better, hence the 1 star.
Good only in Vz area 3/5
Seems like every place I travel I get a restriction of some kind. Forget about Int’l, never works. The whole idea of an app is to use when on the go and not at home. I don’t need app in my own house or local area.
To basic,,,! 2/5
I used to be a Spectrum user and it’s app is more complete and friendly user. You can manage de DVR from out of the house. You can even change channels out of the house.
Good to go 4/5
So far so good
Could be great! 1/5
App is slow and freezes. Need to be made easier to switch channels. All subscribed channels should be available home and away upon verification of subscription. After 2 years, the app still has not improved. Needs a lot of work.
Good, could be better! 3/5
All that’s needed now is the video to fit the full screen of my iPhone X or at least an option to expand like YouTube!!!
It would be great if it worked well 3/5
This app continuously freezes in my iPad screen, even though I am using a FIOS fiber 50Mbps connection and an advanced wireless router supplied by Verizon.
Another weakness is that most of the channels in my FIOS lineup are not available for watching with this app, so its value is very limited.
I hope Verizon keeps improving it to address these issues.
Worst app 1/5
This app constantly fails to stream content. We usually end up restarting it. The app shows cryptic error messages that not even customer or technical support know what they are; that is if you ever got a hold of them.
If Verizon just wants to brag about that they provide an app for streaming, they should work on the reliability of the app.
I use it just because there is no other choice.
Error retry 1064 1/5
By David Alan 99
Well the updated app has come out. The problem still exists and here is the VERIZON reply to my latest help request:
Thank you for using the FiOS Mobile app. In regards to your inquiry, There is a known streaming issue affecting a few iOS users and the Dev Team is currently investigating the root cause of this issue. I apologize as I understand this might have been an inconvenience. I will ensure to keep you posted with our progress.
The FiOS Mobile Team appreciates the chance to resolve your issue and for your patience.
Bellow are my other 2 reviews of this app. I was holding off on the total lack of help from VERIZON or their app producer till the updated app comes out. Well the updated app has come (yesterday), I have updated and the exact same problem occurs. Plays for about ten minutes then error 1064 and the app stops playing and locks up. Total waste of time and effort. One Starr because you can’t do zero stars. Next if I can get is a service call.
Below is my original review of this app and after several attempts from the people who service this app from VERIZON is their last response to me, there is some help on the horizon
The VMS_1064 is a timeout error when communicating with the VMS box. Verizon is aware of some freezing issues with the Fios Mobile app while streaming. We are expecting to release another version in Jan'' 18. I do not have a specific release date at this time
Previous review: This app is unusable as it is on WiFi. Anytime after 12 min or sometimes even after a refresh and restart 2 minuets the app shuts down and gives an error message, retry error 1064. Ran diagnostics on router, and set top box and all is ok, even upgraded to 100meg service and still the same. Netflix streaming fine. Even when playing a recording via the DVR on the set top box it will after a while lock up. This program as it sits is not usable and if we are paying for this service as part of our monthly bill, we should all get a refund. If I could give it 0 stars I would.
Good concept poorly executed 1/5
By Disappointed FIOS Mobile User
I wrote most of the review that follows many months ago and what I wrote still holds true today. I have used the various incarnations of FIOS Mobile over a couple of years and on various devices. It never has lived up to its promises. It is unreliable and manages to fail when you most need it. Channels such as USA and TNT freeze frequently, killing your ability to follow a plot. The most recent addition is returning to the dashboard on its own in the midst of watching a show.
Every time it updates, it requires a new login. Who walks around with their FIOS login handy? And the way in which shows are listed on the IOS is confusing.
The remote works sometimes, and not others.
Can I give this 0 stars? 1/5
By Karen @CopperDot
0 stars for the 0 shows I can actually watch on this app. It’s “troubleshooting” tells me I don’t have the bandwidth for quality video, yet somehow Netflix, YouTube, twitch, and every other video program seems to have no issues. Get your act together Fios.
Bad and Boujee 3/5
I wish this app was better than what it is now because there’s a lot you can’t do certain things you can’t watch oh you have to connect to your Wi-Fi at home I wish you could use it anywhere without have to connect to your Wi-Fi at home
This app is horrible!!! 1/5
It never works and I wish that for so much money being paid the Verizon people could do better!!
Love the FIOS app 5/5
I find the FIOS app to be very easy to use and intuitive. I wish FIOS’s online site was this good. I find the online one useless and frustrating.
Wonderful addition to superior services 5/5
The app keeps me connected and up to date with episodes I would miss because of a busy work schedule. Having WiFi to my iPad I experience no buffering or stops, after learning connectivity controls that I simply got data for my device. The change to mimic the on demand in home service ,are sense to keep things uniform overall pleased for what it provides being a mobile app it’s great quality and at no extra cost $$$$