Via - Affordable Ride-sharing

Via - Affordable Ride-sharing

  • Category: Travel
  • Release Date:
  • Current Version: 2.21
  • Adult Rating: 4+
  • Developer: Via Transportation, Inc.
  • Compatibility: Android
4
4
1,504 Ratings
$ 0

Via - Affordable Ride-sharing App

Via is the new smart, affordable & easy way to get around your city. Request a ride on your phone and share with other riders going your way. You can Via in NYC, Washington D.C., & Chicago. Via is an easy, fast, convenient and smart way to get around. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! • Book a ride on your phone • Get picked up on a nearby corner • Share your ride with others • Save cash and reduce carbon emissions >How it works: Set your pickup and drop off to request a ride. We’ll match you with a Via driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, so your Via and, and no passengers ever have to go out of their way. We pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone. >Efficiency at it’s best: With Via in NYC, Washington D.C. and Chicago, you can stop the busy and bossy rush hour commutes. Our drivers take you straight to your destination at low costs. Our smart algorithm was built for ride sharing and our corner to corner pickups make the ride faster and affordable for everyone. >We promise low-fares for everyone: Save money on cabs and ride anywhere within our service area for affordable fares. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless. >Superior customer service: Having transit troubles? Send us a text message anytime, and we’re happy to help! We offer real-time customer support so you can enjoy your ride. >Community: We’re proud to represent such a diverse community of riders and drivers. Via recognizes the value of sharing with our neighbors and believes that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet and one another. Welcome to the new alternative, transportation system. >Your friends are our friends: Share the Via love! We’re sure your friends would rather ride with us than public buses, trains, subways, and metros or expensive taxis. That’s why we make carpools fun. Refer friends to Via and you will earn free Ride Credit when your friend takes a ride.! >Environmentally friendly: Help keep our cities clean. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another. >Where and when can I Via? You can ride Via in New York, Washington, D.C. and Chicago. In New York Via operates in Manhattan, south of 125th Street, and in parts of Brooklyn and Queens. Via services rides between JFK, LaGuardia, and Newark Airports and our Manhattan/Brooklyn/Queens service zone. Ride 24 hours a day, 7 days a week. Riders in Washington, D.C., can Via weekdays from 7am to 9pm, anywhere in our zone. In Chicago, riders can Via weekdays, 6am to midnight, and weekends, 9am to midnight, anywhere in our downtown zone and to and from O’Hare and Midway Airports.

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Via - Affordable Ride-sharing app screenshots

Via - Affordable Ride-sharing app reviews

  • Can’t remove credit card or delete account 1/5

    By dannydb120
    I wanted to delete my account after I discovered the service doesn’t operate in my neighborhood, but there is no mechanism in the app to do so and they won’t let you delete your credit card information either. Not great.
  • Use code TWOFREE15 for $15 off 5/5

    By heymonsta
    Good service Use code TWOFREE15 for $15 off
  • Great app 5/5

    By Ed1778
    A+
  • expand pickup locations 3/5

    By Onye A
    this app seems very promising for me as i am unable to use lyft or uber at the moment, however i do wish there was a wider range on where you can choose a pick up location
  • Better than Uber 5/5

    By Finance major
    I've tried Uber and Lyft but now I'm a Via convert. The tech is way better. Haven't had to use their support ever but I hear that's good too.
  • Works great 5/5

    By Murray hill girl
    Never had an issue. Always comes at the time the app says it will... great app, great service
  • Unreliable 1/5

    By Lizard16506
    The service is unreliable. Times quoted are not accurate and nearly double every time. I hate to say this but uber pool is more reliable. Via customer service is also something to be desired. You can text an automated service which usually says something along the lines of "sorry. We will route this to our team internally for review". Does this "team" actually stand for directly into the trash??
  • Via is a scam 1/5

    By Stephen MerrillSmith
    The drivers often don't show up at the address agreed to. It is embarrassing if you're on a date and impossible to rely upon. Take Lyft or a regular cab. VIA IS A SCAM
  • Horrible customer service 1/5

    By L56885
    I've sent several emails to customer service & have not gotten any response!
  • Can't reach driver or contact Via 3/5

    By AzraRed
    As much as I use it and need this service it's it pretty awful that when driver is late and you have to cancel , next ride is THE SAME DRIVER who also is not moving at all and you spend 20 minutes late without any chance of contacting your driver or Via service so if you're ready to wait and have to cancel get this ride
  • customer service is slow but rides are cheap 3/5

    By hyunjongg
    customer service is slow but cheap rides
  • Amateur Hour 1/5

    By Sly Dawggy
    Not a viable competitor to Lyft and Uber solely on the basis of its AWFUL UX, glitches and low standard for drivers.
  • Via is the best way to get around NYC 5/5

    By Tbd tbd tbd
    Love it! Best price, best drivers, super fast.
  • Awful 1/5

    By Kamillasun
    I've downloaded the app a week ago and give it a try couple of times. Not that it's showing the pick up in one place and then driver happen in another. There is no way to call them to confirm where they are. Sometimes you don't see them behind cars. They also dropping you off far away from your location. Plus I've missed every second car I've ordered because it showing one timing and then it's quickly changes. And they don't wait long enough. So I've wasted so much on fees that I could just order other car rides for the same price. Deleting it.
  • Gone downhill quickly 3/5

    By woman1212
    When via first launched it was great. Recently it's gone way downhill while prices have gone way uphill. They do not respond to complaints and urgent matters. The drivers have gotten worse and I've met many who are hazardous and don't speak a word of English. Safety is important to me and some of these drivers gab on the phone, don't answer incoming calls, and don't know the streets in NYC/Manhattan. Via isn't getting back to customers either.
  • Desperate?... 1/5

    By Acey dacy
    You get what you pay for. Only if you have hours to wait, hours to get to your destination and the patience of a saint to tolerate typically intolerable passengers. They'll pass your pickup and drop off destinations just to make you go 2-3 blocks out of your way just to prove they can. Only.in.desperation. ONLY.
  • Cool in concept, but unreliable 2/5

    By Cygnet84
    I've been using via for almost a year, and the service has gone dramatically downhill. In the beginning, a few mistakes every now and then were acceptable because it was a new company trying to establish itself. The service gradually got better over the first six months. For the past six months however, Uber has become a much more reliable carpooling service. The time estimates in the Via app are only accurate about 25% of the time. Very often, I have to request two or three different Vias to eventually get where I am going. This can be extremely frustrating when I'm trying to make a meeting or be on time for a dinner reservation. I've contacted Via about the issue and the only response I get is "sorry, we'll try to do better." If time is of value to you, my advice is to use Uber.
  • Worst app I have ever used 1/5

    By Rosheeeezy
    This is the most terrible app I have EVER used. My friend sent me a first time user promo, so I decided to try it out. It does not let you see the wait time for a ride before committing, and you get charged even if you don't accept the ride. My first (and ONLY) ride never showed. Instead, he drove all the way to my destination without ever contacting me or cancelling the ride. And there is no way to get in contact with via or your driver. I was charged for my entire ride even though I never set foot in the car. And what kind of app doesn't even have a customer service number?! They only let you contact through email which they do NOT respond to. I also tried contacting them by text and was ignored there as well. Horrible app, horrible customer service. Stay away from this app.
  • Worthless 1/5

    By Loseit user dc
    Drivers don't show up. Taxi hugely better.
  • Terrible app, you get what you pay for 1/5

    By LongIslandBoy
    This app is horrible as you cannot contact the driver directly if there is a problem. It often makes you walk 400-500 yards to get to the site sometimes with the driver showing up in my experiences half of the time. I am trying to get in touch to see if the customer service team can fix my issue/concerns but it is highly doubtful with there poor, outdated app design. Other driving services I realized are only 2-3$ more for short to medium trips, so pay the extra get picked up exactly at your spot, be able to actually contact your driver, get picked up with a higher rate and ride alone. Deleting this app immediately!
  • Used to be a 5 3/5

    By music critic#212328876
    They changed something. Now there's lots of "delays" and driver changes making more delays. Very frustrating.
  • Welcome to 1962 1/5

    By lerskinney
    We means white. Together means separate (but equal?) Enjoy Via! If you don't live in Harlem, Washington Heights, Inwood, The Bronx or Brooklyn. (So I can't rate the service. They don't serve me. Old problem, racism. Technology doesn't solve it.)
  • Great service. Meeting points in NYC are too far. 4/5

    By tekkyd
    Great service, but as they expanded in NYC, meet up points are unreasonable to get to in allotted time. Even with the NYC hustle, I'm just barely there in time and often too late. Walking a full avenue and then a couple of blocks just seems too far.
  • Worst Service Company I've Ever Dealt With 1/5

    By dsanten9
    I never leave reviews...this is actually my first. I felt the need to warn everyone else of just how miserable it is to deal with Via. I'll spare the details, but basically they're my only transportation option to get to work everyday without going bankrupt. REMEMBER: you get what you pay for Drivers are incompetent (constantly deviate from GPS, get lost, skip pickups, you name it), paired with the fact that the software this company uses is archaic compared to Uber & Lyft. They don't take the fastest routes in the city, they're constantly late (normally 2x, 3x the ETA provided), and it takes forever to get a car. The monthly Viapass (unlimited rides for a monthly fee) is what originally hooked me to this company, but I quickly learned that you get what you pay for.....AVOID
  • great service! 5/5

    By lilijams
    this is the best shared ride service around! i've used it in chicago and new york. great way to get around when public transportation would require multiple transfers. highly recommended!
  • Pricing 2/5

    By changebackvia
    Was great. Pricing structure is stupid now. Never know just like Uber. And if you took it 5 x a day it doesn't make sense anymore
  • Increased rates too similar to Uber solo ride 1/5

    By Turk.182
    Via recently dramatically increased their ride rates to be almost equal to Uber but it's still a shared ride. It used to be $6 to go uptown now it's $18! Deleting app.
  • Drivers are always weird and rude 1/5

    By annalizz
    I got into my car while on the phone and the driver told me I had to get off my phone. I did but also mentioned that I had never had to do that in a ride sharing app before. Then he got really condescending, telling me everyone knows this rule. He said it was for the other passengers. The only reason I even use car sharing apps is so that I can be on the phone with my friends and family in transit, since there's no service on the train. I spent the entire ride in total silence.
  • 4.7 stars! 5/5

    By Jlteeeeeeee
    Incredible service here in NYC. I've only had two times when the driver just never stopped to pick me up but when you text them, they respond immediately and get you a new driver. Drivers are nice, cars always clean and all good drivers. Not sure how they vet their drivers but whatever they are doing they should keep up the great work!!! Kudos
  • Price jump is no bueno:( 1/5

    By noredlightcanstopme
    Literally my ride to midtown is double what it was before the update... still cheaper than Uber but now I have to go back to taking the subway. This is ridiculous.
  • Waste of time 1/5

    By Jose Stanley
    This is pointless and misleading you can be all around the city if a few areas of service through out the city. Never using this app! Waste of time to download or open.
  • Will never take 6 train again 5/5

    By UES working girl
    I luv via
  • Love Via! 5/5

    By Organized Magic
    Lifesaver!!!Wish it went to the Bronx.
  • Love this app! 5/5

    By Oliverspauly
    Has completely changed my life. Thank you Via!!!
  • Great service, always affordable 5/5

    By Jta19822
    Way better routing than other carpooling options, and super predictable and affordable fares. My go to for ridesharing
  • Best Ride Share 5/5

    By Lalalilz
    Seriously can't go wrong with Via!!! Love love love the company!
  • Best ride share app. Period. 5/5

    By Akeinan
    Amazing service. Changed my life and commute.
  • Via all the way! 5/5

    By Snowmonkey23
    Love taking Via around the city. Super friendly drivers, and great routing!
  • Pointless 1/5

    By freebaby93
    This app is trash. How can you boast about adorable rides "all over the city" when the shot only lets you go downtown and the 2 airports we got? I'm trying to get home in THE CITY OF CHICAGO, the drivers should be able to accommodate for the ride. Smfh. Downloaded in a time of need, too bad it didn't help 🤷🏽‍♀️
  • I love via 5/5

    By ComeOnFixChrome
    Great service & great app. Hopefully the pricing or the current structure doesn't change
  • Changed my daily hell 5/5

    By Nice12345kbg
    I've been using Via for months now and it literally changed my life. After using a mix of MTA and cabs for years, I decided I'll give it a go. They never failed me once! They arrive up to 10m from requesting a ride and the drivers are super nice. For a few bucks per ride - this is a no brainer. All New Yorkers should move to Via. Via - your uber lift. 🕺🏽🕺🏽🕺🏽
  • Best rideshare in NYC 5/5

    By Asd1590
    I LOVE Via!! It has totally changed the way I move about the city. I take it to and from work every day and really to anywhere else I need to go. So efficient, so affordable, just the best!! It's way better than the nightmare service of uberpool. I also love how you can now tip your driver - truly a community.
  • Best for commuters! 5/5

    By Dylan J D
    The new ViaPass is by far the best deal in town!
  • Great App! 5/5

    By Polyvorl
    This app is a must have anytime I'm in NYC, Chicago, or D.C.
  • LOVE THIS 5/5

    By Kaite Evans
    Love the app and the easiness to move through it, thank you Via!
  • Great app and company 5/5

    By KDoyle1347
    Great promotions, communication and drivers.
  • Best App 5/5

    By kp814
    Via drivers are the nicest out there, and the shared ride is so efficient and smooth. Via is the best app on my phone!
  • Love Via! 5/5

    By marycm5
    I love this service. The app is easy to use and I find the options to be very useful. Most times pooling a ride is great but on a few occasions I've needed to get somewhere express and it's great to be able to select that option. I've also used Via to get to the airport. I've rarely had any issues whatsoever but on the rare occasion that there has been a glitch customer service has been quick to respond and to remedy it.
  • Best Service Ever! 5/5

    By GermanTexan
    Great to get around town! Amazing drivers. Amazing customer service.
  • LOVE Via 5/5

    By Ice Cream Smith
    Private rides? Tipping? So awesome. The best ride app in the biz just keeps getting better!!

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