Excellent site! Easy to use!
Selling tickets. 1/5
Their system won't download my PDF tickets and now they want to charge me for costs etc. what a joke.
Tickets way overpriced and poor customer service. 1/5
Tickets way overpriced and poor customer service.
Thank you 5/5
By Teddy Bruski
Seattle game 4/5
Would've given it 5 stars had it not taken so long and timed out every time when using Apple Pay. PayPal worked great and transaction went smoothly from there
GREAR APP 5/5
Best app to buy concert tickets !!!
Seats awesome 5/5
Great seats. Our friends got seats two days before but ours were much better!!!
Too quick to write. Review 3/5
First time I open the app it wants a Star Rating and forces before it will move on A WRITTEN REVIEW.
Can't get Cust Service to respond!!! 1/5
By Adam Holcomb
My tics are now scheduled for delivery after my event date and I can't get anyone one the phone or text or email..... Crazy, never an issue with Stubhub (instant download)
All Sales Final be careful 1/5
By Luckyman777 since April
First time buyer was wanting tickets to Doobie Brothers but when I clicked it tickets for Ohio venue popped up & I chose tickets for that venue. Now I'm out for those tickets with Vivids no refund policy
I have no idea where my tickets went 1/5
I am not sure I will use Vivid ever again. My parking to the event was easy and straight forward and it is showing up in the app. My actual tickets to the event have not showed up but I have received like 5 emails talking about my tickets. It even says how much I have been charged yet I have no idea how to access them. I can't get a live person to talk to on the phone. I am really disappointed in this.
They offer excellence, accuracy, and thorough services in real time.
Vivid seats is amazing 🔥🔥🔥 5/5
Great prices for concerts, sporting events, fairs, and etc. my new favorite ticket app. 😍
Can't buy 7 seats 4/5
It's either 6 or 8. Glitch or sales gimmick? Idk
Sometimes a scam 1/5
I've used this app 5 times this summer as I wanted to try something new. I go to roughly 30 Sporting events a year, some for work, some for fun. The first few times I used the app, no problem. The last time I used it, I never received the promised email to claim my mobile tickets. I ordered the tickets 3 weeks in advance. It was embarrassing to change scheduled on a business trip. I went to the chat window twice on different days and it just spun for half an hour each time before I gave up. I can't find a way to get a refund either. I filled out the email surgery they sent me regarding this and mentioned this concern but no one responded. Unlike ticket master(who backs you 100%) this app has no way to prevent fraud apparently and offers zero help to combat once happened. I do not recommend using this again.
Apple Pay doesn't work 2/5
By Tom Eldon
Sits processing multiple times. Sad.
Not worth it 1/5
By Jennifer 000
The tickets I received are different from what I ordered. 100% guarantee? Oh , really? I spent $1000 to buy the wrong seat tickets? What's wrong with you, vivid? Do you know what is integrity? Shame on you .
Do not buy from vivid! 1/5
Horrible delivery system !!!
Rafael Rivera 1/5
By Rafi Rivera
I buy tickets for Chicago Cubs game in May 11, 2017 for Sept 16 game and Im trying to retrive my tickets and is impossible. The worst site to buy tickets in my life. STUB HUB IS BETTER BY FAR. Nobody resolve customer service nightmare
Do not buy tickets from this place. You will get charged and you will not get the tickets! Stay away! Do Not Buy!
I was very happy until check out and had to pay a service fee and download fee. I had to go back and pick cheaper seats so I could afford the fees.
Zero stars!! 1/5
You guys are THE worst in customer service or anything in general. You need to sell your business to someone who knows who to handle one.
App is nice 5/5
A very nice experience using app, easy to get tickets....
Don't buy tickets with them 1/5
They have a poor service they do not show the seats and pay much more for the seat than I could have paid at box office,don't use them.
Goodbye StubHub 5/5
By Frequent flyer0
Too complicated to get tickets from ticket master. I missed the first two innings of the game because it wasn't working and had to go through customer service at Yankee stadium
Location information 1/5
Why can't I check off my than one location . I would like to add like Seattle wa
Tacoma wa and so on . Doesn't make sense since I travel to some venues. Every time a check off locationit deletes my previous , I hope it's me making mistake , because I think that's so weird
Love it 5/5
By Bismo Funyans
Great app I love it so much
My new number 1 ticketer. 5/5
Easy sign in, doesn't have 20 pages to go thru before u place an order and I love that it shows you the view from ur seat.
Don't bother 1/5
By Lil game player
It is difficult to use and you don't get access to your ticket
P. Fairgrounds 5/5
Loving the vide
Horrible app. Stole my money and has yet to respond to my emails to them. Just a grade F app. 1/5
I used this app to buy a ticket to a local college game between CU and CSU and it completely scammed me. DO NOT USE THIS APP!
Go to StubHub 1/5
By App Advisor1
Have both bought and tried to sell tickets in this site. Customer Service is lacking, updates are asked for constantly and the mobile site doesn't allow easy access to make changes. I'm going to StubHub. Never using vivid again
Tickets still not available 1/5
I purchased tickets months ago and find it ridiculous that I need to wait till the day before for the tickets to arrive. I'm hopeful I even receive them. They claim I will receive them but reading comments below makes me nervous. Thanks. So far very disappointed
Good app 4/5
By Chap K
Clear view of seating options and prices. Registering was a bit sloppy
The best price 4/5
I hope they send the electronic ticket to my email too
Poor Information in App 1/5
The descriptions describing seating are terrible and the Customers are going to get taken. I would highly recommend that everyone stay away from this scam app and stay away from Vivid Seating.
Why hide the fees 2/5
If you offer a great service, why wait until the last second to disclose the fees. A company proud of their service would advertise how much they charge as a value and with pride. That said I bought the tickets anyway. 😉
This is a fraud 1/5
My tickets for a game never showed up even though it says they were "delivered" on the app. I have tried calling, "chatting and emailing and never got a response. I'm calling AMEX now to reverse the charge. Apple's iTune store needs to read the BBB and other complaints and investigate why they should even be permitted to have an app here.
Service charge a killer 3/5
$300 of tickets, $62 service charge. Won't be using these guys again.
It was simple and easy, plus the prices were better than Ticketmaster
Flash ticketing??? 3/5
The app is great I just don't like the flash ticket thing!! What if you want to buy tickets to give to someone for a gift??? The things I have read says the ticket comes to your phone then you have to show the credit card and your ID..... really, what happened to a good ole ticket!!!
SCAM!!!! BUYER BEWARE!!! 1/5
This incredibly disreputable company also sells tickets as Box Office Tickets.
Do not buy tickets from them!!! They charge exorbitant fees ($30+ per ticket), do not deliver what is ordered and will not answer the phone or reply through their chat system when there is an issue. I spent well over an hour trying to contact someone regarding my purchase and failed to get any response.
Absolutely under no circumstances should you consider buying tickets through this company. Feel free to do a little Internet research if you want further proof that this company is ripping people off. There are plenty of reviews out there.
You can NEVER GET TO ANYONE
Would not recommend this app to my worst enemy
Fee not specified 1/5
By Irish Whiskey King
The whole time I was told the price was $66, when I placed my order it was $89. What?
Buyer beware 1/5
By didnt do my home work
Site is a rip off do your homework before buying you can get cheaper elsewhere
Great App 5/5
Nice to get a ticket but... 3/5
Nice to get two tickets but...the $52 per ticket service charge is exorbitant! It is after all an e-ticket or instant download...automated computers do all the work! Not even a stamp is spent!
Seat numbers! 1/5
By Carol monks
Looking for aisle seats to accommodate my very tall Hubby.
Cant on vivid
I'll use Stubhub as usual instead!
By Oz Osb
The seats at Progressive Field were very good seats!! We enjoyed the viewing and the game!!