MercyMe at Samford 4/5
By SNC FD
Poor quality seating chart...at least it is while trying to view from my iPhone!
First timer 5/5
So far so good, just bought tickets for the first time!!
If you want tickets don’t use this app 1/5
By You want shom
I recently wanted to go to a Philadelphia 76ers game. Seeing as this is the app that ESPN sends you to, I figured it would be ok. After spending $300 on the tickets, I waited 10 minutes for a confirmation email. This email did not arrive. In its place was an email saying “a request has been submitted for cancellation.” I did not submit a request for cancellation. I checked around on other sites and discovered that the tickets had been unavailable long before I tried to order them. All in all, if you want to go to an event, get your tickets somewhere else.
Seller’s app features very difficult to use 2/5
I’m pretty tech savvy, yet these features as a occasionally seller are very difficult to use. Particularly the uploading of pdf tickets. Web site instructions need to be much more clear to avoid the wait time for help from their toll free line.
Needs Apple Wallet support 2/5
I’ll update my review when I don’t need high speed internet at the event (where 60,000 other people are using the same cell tower) to pull up my tickets.
Can’t add a payment method 1/5
I can’t add a payment method to my account
I will never again use Vivid Seats for ticketing!!!! I did not have confirmation of my text Coker’s until 6 (!!!) hours before the concert and I had purchased them 3 months earlier!!!
And the “confirmation” was that a VS person would be onsite and swipe us in with his credit card. Needless to say that was another nightmare scenario I’m too tired to get into...
DO NOT USE VIVID SEATS!!!!
App close every time I go to Listing Manager 2/5
I go to a lot of events and also sell extra tickets when friends bail on me. While I do prefer Stubhub because their fees are cheaper, I always check/list on Vivid Seats as well. I like Vivid Seats but they definitely need improvements.
1. Why does it take so long to deposit the money into my PayPal?? Stubhub it's like 2-3 days while Vivid Seats is more like 2-3 WEEKS!
2. Why don't you guys have a direct deposit option like Stubhub, makes problem 1 seem even worse.
3. On the App, every time I go to Listing Manager, the app crashes and closes. What's the point of even having the app if I always have to open it on my browser.
4. Y'all tripping tripping on them fees, I know y'all gotta eat too but 25% is just ignorant. Get under 20 and watch y'all sales go up.
Free Tickets 5/5
Awe some, thank you
Vivid. Com 5/5
Great deals & assistance
Kid rock tickets purchased online 5/5
So far everything was so easy!!! The show is in March and I have e tickets so I’m sure everything will be ok!! Great service so far
Big Ol Service fees 1/5
Extra $70 for two football tickets
Go ducks 1/5
I was looking forward to using this ticket service but probably won't again because the fees were a joke! I can understand a service fee but an "e-ticket fee"?
I'm a Newbe! 4/5
I love the technology between the ticket listings and the stadium maps. Like the blinking lights where the tickets you're looking at are located on the map. I'm having a problem adding a second filter like ascending seat location plus descending prices though. Overall easy to use and fun!
Of the pop ups
Fun way to buy tickets 5/5
Not easy to list from app. Not easy to view past listings (too many “clicks”)
Could be more user friendly
Very pleased! 5/5
My 17 year old son and my husband had the chance to see their first NFL game together before we move. Thanks to Vivid Seats it was affordable and we all had the absolute best time at the Chiefs vs Broncos game! My son said it was the best day of his life!
Hidden fees 1/5
Service charges are extremely high. The app won’t show you what those fees are until after your payment info and phone number is entered. Expect at least a 30% markup per ticket for hidden fees.
U2 / Joshua tree 1/5
Tickets were sold to a third party representing vivid seats it was a total nightmare to get into the venue since they had to let us in using the credit card they used to buy the tickets that we thought we were buying from vivid seats, a total rip off DO NOT BUY FROM VIVID SEATS, you’ll regret it
By Lew Rose
Site is terrible
Hate that the fees are so high. Too bad we have to be a victim to this price gouging but it seems it’s the only way to get tickets these days.
too slow 1/5
by the time i processed it ... tickets were gone
OVERCHARGING 😡😡😡 1/5
Went to buy two basketball tickets @18 each. Get to checkout and it’s $60! $9 Service fee and $15 SPECIAL DELIVERY WHEN NOTHING NEEDS TO BE DELIVERED FOR ONLINE TICKETS. Garbage company. Deleting app and using another company. I will never use your garbage service again
They sent me a phone notification saying I could get $40 off the game IF I SPEND $400 😡😡😡😡😡
Tickets purchased 4/5
By Marks kitty
I purchased two tickets to george strait and was disappointed that a week later a $40 discount was being promoted. So I wasted $80 for purchasing early.
However, we are very excited about seeing the legendary George Strait!
Vivid has always come through with great seat availability and the best prices.
Ticket scalpers 1/5
By Master Kahuna
Vivid Seats is just another ticket scalper. They grab a block of tickets as soon as they are available (in milliseconds). They then jack up the price and sell to you. Due to the way they operate, there is no way you can purchase tickets from the ticket office of the venue. If enough people refuse to purchase the tickets from these and others like them, we can run them out of business. Good luck.
Great view 5/5
Fast and easy ... just the way I like it !
Kill you with hidden fees 3/5
Unlike their 1 competitor, they don’t tell you the outrageous fee they charge until the final submit button. Switching back to the other dealer, at least they rob you in daylight
Not really complete 3/5
The site does not have enough transparency.
I just bought two (2) tickets for $72 each. I know the row number but have no idea where the seats are.
Also, the additional fees, ie: total cost, is not fully disclosed until you have already made the purchase. In this case their fees totaled almost $45,,, which I think is excessive.
Can’t get my tickets to the Apple wallet, worst ticket site I’ve seen
Electronically is awful! Prefer to have a ticket in hand....
Very disappointed with seats. 1/5
We’re told our seats would be excellent, should have full view and see really well, I ordered early and paid much more than others sitting by us. Much more. We were literally 3 rows from the very top of the Bridgestone Arena. Very disappointed. The concert was good, but they literally looked like ants on the stage. This was supposed to be a special trip for my mother’s birthday and we were extremely disappointed in the seats. My mom also had a knee replacement and had a hard time making it up those steps. Wouldn’t recommend your site to anyone.
Such an easy to use app and my tickets are at my finger tips.
I’m not giving access to the whole world... 2/5
By Yogi Dave
...just to see what concerts/venues are available to me. Just let me tell you what I’m interested in, it would be so easy, like the way all the other apps work.
love this app it is so easy to use
NEVER GOT MY TICKETS! 1/5
I NEVER received my tickets for a Yankees playoff game! I spent over five hours back and forth with them and they couldn’t come up with a solution! The company could not come up with solution in which I bought the tickets from! Are you kidding me! I spent over $350! I will NEVER use vivid seats ever again! Horrible experience!
Nice app layout. Apple Pay doesn’t work. 3/5
The app is nice and clean. Functions well and is very intuitive. Only problem I had was Apple Pay did not work and I ended up paying more for my tickets because I didn’t notice until the week of the event.
Electronic Transfer Tickets 1/5
I purchased ticket that were electronic only from this site and downloaded the app. I received and accepted the transfer. My tickets do not show up in the app and there are no directions on how to do this. tech support was a joke, tried and got even more frustrated. I had to go to my Ticketmaster account and transfer the tickets to my Apple wallet. No need for this app..
Horrible App: Can’t Easily See Fees, App View Doesn’t Rotate 1/5
App only shows ticket prices, without showing service fees and delivery charges, so you have no idea what total cost is until AFTER you purchase the tickets. You have no idea what you are truly paying until its too late. Maybe they disclose the fees somewhere, but they do not make it easy (intentionally??) . Use a different service that makes fees and charges clear! Also, I use an iPad to order tickets. The Vivid app does not rotate, so I have to turn the iPad on its side in order to see it properly.
Vivid Seats sells fraudulent tickets 1/5
By dbs - never trust Vivid Seats
Will not issue refund; customer service staff are rude and give you the run around. The 100 % Guarantee is a joke.
The worst customer service world wide
Viva Vivid Seats 5/5
The ease of use is excellent and the view for the seat purchased is great selling point.
Where is my ticket 1/5
I could not see my ticket yet. I purchase my tickets. You guys took the money in fee second but I have to go through a long process to get my ticket. Still now I am struggling to get. NOT a GOOD JOB
This is my only source for tickets 5/5
By joseph frith
100% buy back bull 1/5
Bought a parking pass from this company last minute in Austin to see the longhorns. Got the pass everything seemed fine until we pull up to a pre pay parking lot full. No attendants to take the pass asked the people who were there tailgating and they verified that we were at the right place. But you have to pay at the pole that has the space numbers on it. My wife and I have been trying to get this situated with them for over a week now. They responded at first but now when we call to follow up on the form we had to fill out they keep saying we have to talk to one of there supervisors who will call us back. STILL WAITING. DO NOT BUY FROM THIS APP THEY DO NOT VARIFY ANYTHING AND WILL NOT HELP YOU AFTER THEY GET YOUR MONEY.
300 in fees for a 165 dollar ticket plus 60% markup! Shame on you for not letting people go to the World Series! Two thumbs down!!
Worked perfectly 5/5
By Skyler Flake
I got really anxious about the tickets I purchased after reading many negative reviews, but I had a flawless experience. No problems at all
If you want to lost Mony you can buy ticket from here 1/5
That’s frustrating site and I lost my Mony , they didn’t sent my ticket and hold me on the telephone . Don’t lose your money here.❌❌❌⛔️⛔️⛔️⛔️📵📵📵