Viajando con volaris 5/5
By Lory Cruz
Esta mas rápido el app q en la web y súper fácil de comprar mi boleto 👍🏼👍🏼👍🏼
Not clear how to proceed when a msg pops up. 1/5
I’d suggest inform what to do when you receive an error msg. For example: Error: “No tiene asiento asignado”, add something like “go to screen .... , and do this and this” . Thank you.
By D Transporter
It’s amazing how user friendly this app is.
I love this airline. 5/5
My family and I enjoy Volaris service rapid service to GDL. I love the 4 hour flight. I will definitely recommend it to my friends and extended family.
Non customer service 5/5
A flight I booked way in advance was changed TWICE... thus I was given two electronic credits... used one but I didn’t get second one. After many calls, emails I got someone’s attention. Except it will be 7-15 days before credit valid.. not my fault but I get penalized.. I need that credit now (I’m on a budget)
This airline needs to get it altogether , customer service is unacceptable.
Best prices , to travel within central America and Mexico
Esta aerolínea es una asco 🤢 son unos rateros. En vida vuelvo a comprar boletos aquí no aprecian el cliente más bien los corren 😡😡😡😡😡😡😡😡😡
Volaris App 3/5
Just OK App. Was on flight 774 from Huatulco to Mexico DF on Friday. Had my boarding pass on the phone but flight was delayed. After scheduled departure time passed was unable to locate electronic boarding pass on the phone. Was a problem boarding the plane. Others had the same problem..got on the flight but caused a lot of anxiety for my fellow traveler. Need to get it fixed.
TRASH !!!! HORRIBLE ! DON'T USE THIS AIRLINE! 1/5
I never write reviews, but this airline is absolutely horrendous. Our flight was cancelled due to weather conditions, but the staff failed to let anyone know about it until we got there even though they knew they were cancelling it an hour before! They told us to come back the next day for a flight at 11pm but didn't give us any info on our new boarding passes. They called once that day to let us know that the flight had changed once more to 1:30 am but still no boarding passes. And on the site it said that our first cancelled flight had left. After that the "office " was closed and there was no way to contact anyone in this airline. We showed up at the airport to receive help and they told us that all Volaris staff was gone and that they couldn't do anything about it. Never using this airline again ! Flights change all the time and that's fine but the service here is nonexistent!! And I should know I work customer service
Genera error 1/5
Al hacer check in al finalizar genera error
Great prices 4/5
Love this airline.. Affordable and love that they have discounts the App is easy to navigate and you can check inn on the App. Need to work on what they serve for food not much of a variety but the flight experience is good and decent...i would recommend this airline to anyone.
Excellant App 5/5
App performed flawlessly. Love the fact that it retained all of my information from previous bookings making the process easy and quick. Good job!
Really great App for Check-In 5/5
This app is really easy to you and make the check-in process so much easier!!!! It has a lot of tabs for all types of different information or questions. Really liked it.
Muy bien 5/5
By A. Vaca
No check in prior 4/5
By volaris infant
App is pretty easy only thing I don’t like you can’t select a seat or checking if you travel with infant... you have wait and do it when you arrive at the airport.
No funciona 1/5
La app es una porqueria nunca he podido sacar mi pase de abordar, es un asco literal.
Most horrible site 1/5
I had the worst experience ever on this site!!! It took me 10 hours and not one representative seemed to know how to help! I hope my flight is easier this was the almost stressful booking ever !!!
Worst Website and App Interface in the Business 1/5
Volaris’ website and app have the worst interface in the travel business bar-none.
Fué una buena experiencia👍🏼😅 5/5
Tenía temor de comprar mis boletos en el app de Volaris, pues nunca lo había utilizado, pero fue una buena y rápida experiencia de aprendizaje y ya tengo mis boletos!!!👏🏼👏🏼👏🏼si, lo recomiendo👍🏼
v club discount did not get 1/5
paid regular price when i paid for v club but couldn't access it nor retrieve new password for my v club so i paid 234 usd instead of 135 usd with ny v club discount
The worst airline of all 1/5
They have changed my flights in two occasions already WITHOUT even sending me a notification. And the changes been by days, not minutes or hours. Hadn’t I reviewed my flights information ahead of time I would had arrived at the airport the day after and I am pretty sure they would have said it was my fault.
Great & Easy 5/5
I’ve used this app for 3 of my flights and it’s always been fast & easy. I’ve never had a problem with my reservation so it is very reliable !!!
Es una basura volar con volaris, cancelan los vuelos
Volaris app 5/5
Estoy súper satisfecha con la aplicación de volaris en mi teléfono. Tan fácil y rápido. Porque el sitio web es siempre una pesadilla
Really happy. 5/5
By ja transport
Need more flights during the week or weekend.
Had to pay cash due to error every time I tried paying with card. Called Volaris twice person on phone did minimum to help and said my card declined. Used different card and same thing. Poor service.
Easy to book your flights and to fine the cheapest flights in the month!
Check-in was a breeze 4/5
By Janae Cisneros
The boarding pass on the app includes a timeline for arrival and allows you to add the pass to your Apple wallet.
Good trip 5/5
Easy reservation but slow on email confirmation for vclub enrollment
Off and on 2/5
Have to know how app works- will Automatically set you up for trip assistance and for an extra bag and you have the know how to go into each site and remove them – calling the call centre for help is also hit or miss –You’re usually get somebody that has no idea what they’re doing- they will give you a story just trying to satisfy you but not getting the problem solved – lots of work needs to be done in this company as far as customer service is concerned
Definitely the training of employees is lacking- need to get someone to train that knows about customer service
Agents vary as to knowledge. Have been told different things from various agents. Some not so knowledgeable.
Can’t believe it was easier than the computer, on the computer I had problems making the payment and on the cell app I got it right away
App is good, but it kept trying to add a unaccompanied minor fee. I couldn't remove, so had to buy two tickets on main page.
More dates 3/5
Need a monthly view
Easy to use, fast and nice interface, I checked-in in less than two minutes!
Easy to use app 5/5
By Pammy Anne
This app is very helpful
Horrible app 1/5
By xGr4ndMaster Bx
Horrible app, does not consistently work properly, gives inaccurate prices. When you submit email to reset login information, says email will be sent, and it doesn't send it. Thumbs down, needs lots of work.
Mejor línea para viajar definitiva mente recomendada
App Crashing 1/5
Since I updated it won’t let me choose flights.
Mexico Lindo Y Querido! 5/5
By Compa Gera
Priced to your luggage $$ experience.., is wrong . NO more volaris!
Volaris app 2/5
By Sue cortes
Pésimo súper lento, no los puedes contactar por medio del chat
En la aplicación al estar checando no aparece lo que ya se incluyó. Ocasiona confusión y uno termina pagando doble.
V club 1/5
The v club membership is such a rip off. I've had so many problems. No direct line to communicate with. They never respond to your emails. Do not purchase v club.
Me encanta viajar por Volaris
The best and most reliable app!! Much better than the computer version!!
Mi experiencia en volaris 5/5
En realidad volar con volaris me ha hecho la vida mas simple ya que su app es una genialidad aparte de que solo pagas por lo que necesitas, a eso podemos agregar el excelente trato en todo momento y el carisma del personal hacen de esta empresa una experiencia única la cual recomiendo a quien nunca a volado por esta aerolínea!!!!!
By l1Ttl3 $t@Nk3rZ
Started takin volaris since awromexico hyped up their prices only bad thing is that volaris offers promo codes and you cnt use them or they wont apply to the fare
A Bit Querky 4/5
The app is OK. It still needs fine tuning. It's work in progress. I like the app better than using the computer.
Volaris App 5/5
Volaris has finally started to catch up with mobile airline apps. Great job. Keep improving the app.