Love it 5/5
Very convenient. Delivery people are friendly.
LOVE Waitr, just expensive 4/5
I love Waitr and the whole idea of it, but it just gets expensive! It's at least $20 a meal for one person.
Great app 5/5
By Slip on a banana peel
Always comes in handy.
So far so good for tyler 5/5
By Me and mind
Have used 5 times, no problems. Easy to use. Hope it catches on and stays in our city.
In love.😍 5/5
The best and most convenient app yet. Food is always on time or earlier than expected and it is always hot and fresh!!👍🏽👍🏽👍🏽
Love it! 5/5
Love it! 5/5
Always on time and the staff are always very very nice!
This is the most amazing thing for me when I am at work. My job doesn't always allow me the opportunity to leave and get food so this app is a god send.
Love it! 5/5
Always had great experiences. The app is easy to use, timely delivery, friendly drivers, and the food always arrives hot. Thanks for the convenient service!
It doesn't work !
Nom noms! 5/5
Love it! Better than chef shuttle! Super easy app!!!
Waiter App Review 5/5
This is an awesome app! It is easy to manage and operate. It is a must have!
I've been using the Waitr app since it started and it gets better and better!!! Absolutely recommend to everyone
Must have !!! 5/5
I love waitr !!!
Works ok 3/5
By austin info
This app works pretty well. I have had some issues with group orders that sometimes work and sometimes don't ---
The ability to change tip is ok too except it is charged up front. I always give the default 20%- unfortunately the delivery isn't always good - sometimes it's very late (and kinda cold)- other times my food arrived as though it had been tossed in the back seat at Daytona -
By Spongebob from Texas 🤘🏽
The only thing about waitr is just it's not EVERYWHERE yet but I love love love how convenient this is! If you are one to spend money on food and have your taste buds knocked away from delicious food from ALL TYPES of food then this is the app for you! Yes! Thank you waitr!!! The customer service responds within minutes and if a waitr driver is rude with you and you report it, trust me, they will be fired or warned really hard! They are amazing! I love y'all!
-Rene W., TX
Waitr Saves My Sanity 5/5
Love this app and the service! Easy to use, always adding new options. I am busier than I care to admit, and Waitr comes in handy on those crazy days when I don't have time to cook. So nice to FINALLY have a delivery option other than pizza in this area!
Great Until There's a Problem With Your Order 2/5
We have been using Waitr for almost a year now. It was great at first. Unfortunately, it has been getting progressively worse. My family owned a restaurant for many years, so I understand the constant challenges of food preparation and delivery.
In general, the Waitr drivers are okay. We have had one or two drivers that double-check the orders and verify them with us which is always appreciated. Lately, we have increasingly received orders with missing items. In a few of those cases, we were charged for the items, but somehow the full order was not transmitted to the restaurant by Waitr.
Customer service leaves something to be desired. Response time is slow and often ineffective. There were occasions when we were told that Waitr was unable to get a hold of the driver delivering our food. Huh??? In addition, we were asked if we wanted to go pick up the items ourselves. That question completely ridiculous - isn't having the food delivered to us the reason that we are paying a premium for the Waitr service?
We intend to give Waitr a break for a while. Hopefully, they will fix these issues before they get completely out of hand.
Best app ever!!
Too buggy 1/5
Tried it for several weeks. When it works it's OK. Then it starts asking you to re-enter your CC info. Then it doesn't like it and asks you to enter it again. Success, place and order. Go to use it again, "please enter valid CC info" . Delete CC info and re enter. Place order. Next
Time same thing, over and over. If they fix it, MAYBE I'll try it again.
How Did I Live Without You?! 5/5
By Mary Kelly83
Waitr, you're my hero. After moving, unpacking and moving furniture has left me so drained I don't have the motivation to cook, and I don't want fast food. You guys have saved me!
By Chloe Concentrate
It takes forever to arrive and the app is very hard to use I wish you could search up Mexican or Japanese and get restaurants but you have to type in the restaurant exactly also they constantly send out these creepy emails that when ever you read them you think you've gotten hacked
I order from waitr they messed my order up when I called to tell them what I ordered they said they would contact the restaurant. They did fix one issue but took off good I had ordered and wanted. When I contacted them they blamed me. I will never order from waitr and would tell anyone else not to order from them. If I could give them no stars I would.
Love it! 5/5
Love the Waitr app. Only wish more restaurants would get on board!
Awesome idea! 5/5
The driver will call or text before arriving. And I have added my work address besides home address. And I really like the idea of sending lunch/dinner to my family as a gift too!
❤️In love 5/5
Love this app-- easy to use, great restaurants to choose from, people are always so friendly and nice!
We have loved Waitr. Don't know how we made it without it.
It didn't work 1/5
By Shizzal mcgizzengar
I tried to order from McDonald's 4 blocks down the road and it said it didn't make deliveries to my location
Great App! 5/5
Love using Waitr for deliveries at home or at work. Super quick and convenient when you can't manage to get to the grocery store or leave the office. 10/10 would recommend!!
Very Convenient! 5/5
The app is very easy to use. It does not crash and has minimal steps you have to go through before you have your delicious meal in your hands. Would recommend to friends!
I like food and being lazy. 5/5
It's amazing and well convenient
5 dollar admin fee is too steep 1/5
Just use Grubhub, etc. Cheaper fees.
Love this service!! 5/5
Wonderful to have more delivery choices than pizza!! Drivers are always friendly, even when busy restaurants make them late.
Love this app!!!!!!!! 5/5
This is app is amazing, especially as a college student 👍🏾👍🏾👍🏾👏🏾👏🏾👏🏾😍😍😍
Great service! 5/5
So nice not to have to leave home, instead having your meal delivered to you! I see Waitr picking up meals everywhere I go! This sure beats having to fight traffic and hunting a parking place at busy times. We highly recommend this service!
Totally awesome 5/5
Great app. Great service. Makes being a bum easy on game day.
Easy to use! So many options! The staff is always helpful and courteous!
Poor customer service 2/5
I use this service very often, but I ran into one problem & customer service (specifically someone named Brooke) gave me such a runaround that I don't know if I want to use this app anymore. It's a great service, just hope that you never have a problem, because they will NOT take care of it.
Good app 4/5
By Every name was taken😒😒
Great app. Delivery fee should be cheaper or based on location.
Love it 5/5
This app is awesome and so convenient for me while my family is displaced in a different city due to Hurricane Harvey
Do not get 1/5
By I HATE THE APPS
Do not get this app I try to Oder and it put me on pause from that restaurant and it's bees five weeks do not get it
By Michelle - Bama Girl
The app is very easy to use and all of the drivers we have had deliver our food have been very nice and professional. I love it!!!!!
I love it! 5/5
Easy to use!
Love waitr because it has so many options of places to eat and I don't have to leave my work space or home!
Better than Ubereats 5/5
I've used Ubereats until I found out about the Waitr app, it has more options and better prices. Ever since I found this app, every time we order in this is the only app I use. I love it.
So Easy & Convenient! 5/5
Love how the app keeps you updated on the progress of your order!
GREAT APP! 5/5
I love the convenience of Waitr! Nothing beats good delivery from great restaurants!
Love the convenience! 5/5
So happy to have this in our area. Use it weekly.
Overall great app 4/5
We use waitr all the time - usually works really well, and we appreciate the efficiency! It would be nice if there could be some kind of time estimate before ordering (finding out your order is going to take an hour and a half after you've completed your order is a little frustrating)