I’ve bought quite a few items and there’s only been a few where I was disappointed. It’s been the third party sellers where it’s bad fabric, wrong size, or just horrible quality. That really needs filtered out. My only other critics would be that when I search jeans no other random products pop up as well. Also I wish trending wasn’t just what people were buying but more of what’s actually tending in clothing styles.
Needs a night mode 4/5
Love this app but it would be even better if it had a night mode for browsers who stay up all night like me. The white strains my eyes in the dark.
Not a good app 1/5
By zoey:* <3
The stuff I bought and saw on this app was fake the shoes I bought were so fake even the box was fake the shoe laces are so long and there’s no Nike sign on them at all...... the app was hard to use it took a month to get the shoes and the customer support wasn’t very helpful
SCAM - DO NOT BUY FROM THIS APP 1/5
I purchased an Adidas originals shirt, and received a fake knock-off a month later. I emailed the company, sent them photos, and they assured me I would get a refund. Suddenly, communication stopped, still no refund and my emails and calls are ignored.
I don’t even know if this app scams you 2/5
Some people have said that they don’t receive the items they bought in time. But thank god that I didn’t order nothing from this app.Anyways the things look good.
Not happy with this company. 2/5
Not only did my order take forever to get here, they lied about when it was going to get delivered. Before I placed the order, it said that it would take 12 business days for my order to be delivered and once i placed the order, that time somehow got extended out by another week! And it was still 13-18 business days so I had no idea when it was coming. By the way, you can’t cancel orders. By the time i receive my order, i won’t even need it anymore because it was for a specific event. Not happy with this company at all.
Good but..... 4/5
The app is amazing I feel as if it would be better if they could add a shopping cart that would be amazing and shipping should be free and honestly there shouldn’t be tax for most of those items but shipping should be free 🤷🏽♀️
Could use work but still love it 4/5
I like Wanelo I just wish you could put everything in a cart instead of buying everything separately, it kinda makes it a chore to deal with but love it other than that
By Lol with love
this app isn’t working at all for me!!!!!!
By Billy Suckers
Can’t use PayPal or debit card🤷🏽♀️
Worst app ever 1/5
By Dissappointed sage
This app has some of the worst customer service I’ve ever seen. They sent over $50 if what I bought to the wrong address and won’t correct the mistake. Over a week since reaching out and they haven’t even acknowledged the problem over multiple correspondences. Do NOT USE THIS APP!
This app has been nothing but frustration for me. I’ve tried purchasing things off it several times, and EVERY time i insert my credit card information, it tells me that they can’t verify my card and asks if i entered it correctly. Obviously, i’ve used my card for other websites and it worked fine. I’ve contacted customer support and their only resolution for me was to purchase a wanelo gift card, which i refuse to do. There is no reason for my card not working bother than the app being poorly made.
It's not a scam 5/5
People with the 1 star rating just have bad luck because this app is really good and the only problem it takes forever
ITS A SCAM 1/5
Even "china post" they're tracking mail carrier is a fake. Tracking # takes you directly to a site that is supposed to make you believe the con even more but it leads to a dead end site of advertising. If you scroll further down on the first page, the site even alerts you to how to look for a scam!!! It's a very deep, elaborate con but THEYRE STEALING OUR MONEY POSING AS DIFFERENT MERCHANTS BUT ITS BS! THEYRE THEIVES!!! THIS IS A SCAM!!!. REPORT THIS APP AND THE MERCHANTS IMMEDIATELY
Great app but it needs to be updated. Lately I can't even open the app. I have even uninstalled and reinstalled it :/ still won't open
Great Shopping App 4/5
Most items I’ve purchased on here are reasonably priced and great. Some clothes I’ve gotten don’t fit or quality is bad, just make sure to read reviews for that particular item.
I kind of hate this app now 1/5
The pop ups are driving me up the wall and the clothes quality is becoming so bad I don't think this app can make a recovery anytime soon. It used to be great. Sad.
Shipping is Horrible 1/5
I absolutely love this website I’m able to find almost everything I need because I hate shopping in the stores and local malls. The only issue I have with Wanelo is the shipping days, most of the merchants are based in the USA and still it takes over 2 weeks for your items to get to your destination. I wish they would update their business so consumers can speak to the customer service representatives directly opposed to the automated system email. It took 9 days for my orders to be processed and some of my things I bought still hasn’t been shipped out yet or is delayed which is very unacceptable.
Download this app!!!! 5/5
Anything you ever wanted! It’s here on this app and way cheaper! Plus find cool things on here before any store starts selling it guaranteed, I’m living prove of it! THIS APP IS A MUST GET YOU WILL NOT REGRET IT (WHEN YOU DO GET IT FOLLOW ME: vivalamodaxoxo)
Customer Support is bad 1/5
By F.U.N. Song-Plankton version
I bought an item and I never ended up receiving it. So I emailed the support to help either get my item or get a refund. Well I got the automated email saying someone would get to me in 48 hours and no one did. So I emailed again, same thing. I have been waiting for about two weeks now for someone to actually get back to me after repeatedly emailing Wanelo Support saying that no one had gotten back to me. So right now, I am extremely frustrated since I am losing money on a purchase I made. So I hope whatever you buy from this app, you actually get because Wanelo will not help you if you don't.
La mejor App qué hay. 5/5
By Keyshla Del Rio
Me encanta esta app & todo lo qué hay en ella. Me encanta simplemente me encanta.
By Kyky star
This app gives you low prices, then when you go to purchase them the prices sky rocket.
It’s being almost 2 weeks that my item has not been shipped yet. OK I completely understand that the item should be delivered 14-21 days but how I am going to get it if the seller doesn’t send it. Also I was trying to reach Wanelo’s customer service and I always receive an automated response from “Abby” that doesn’t answer my question at all.
The seller “sent” the item but the tracking number is INVALID. I received a call from Wanelo that they will investigate this issue.
I’m going to reveal the store name because it’s probably the worst in this site! Is Bluelovely18, be really careful with that store. I will update when I have more information.
After a month of wait I get a package but the watch they sent me is definitely NOT the one that I ordered. I have ordered a rose gold smartwatch and I get a black normal ugly one instead. Sooo I have to return it and then see if I FINALLY get the one that I ordered. Looks like Wanelo has not control over his sellers. This seller Bluelovely18 who’s I never get I response from, needs to get is account CLOSED after this.
Wanelo Hello 5/5
Wanelo is probably the best shopping app I’ve ever used!! Top tending clothes for outrageously good deals!!
No Bueno 1/5
By Hater To The Maxenater
If you want fake stuff that looks like the real brand here is your app! I highly recommend you to not use this app - If I could post this without a rate, I would. this doesn’t even deserve one star:)
Great app for people on a budget but want high end (knock offs). Shipping can be expensive and can take a long time but it’s definitely worth it!!! Love the app!!
So disappointed there is STILL a problem with my login! 1/5
I changed my password because I forgot it, and it worked AT FIRST. Then the second time I went to log into the app, it refused to work! I was beginning to think Wanelo had fixed the problem, but once again I’ve been let down. Sad, because the service is great but when it comes to the bugs, nothing gets fixed.
Needs to have a cart 2/5
Can only buy things 1 at a time?
There should be a cart ready for checkout to buy multiple items at once.
Plus shipping is 11.99 (too high) to pay that for EACH item. Would be better if I could group the items together ready to purchase all at once
Love it, but there’s a bug 3/5
This app is amazing. It's so fun to find new items and stores through this app that you probably would've never found otherwise. However, the create a collection feature is currently broken. I cannot create or edit collections on the app at the moment.
Worst app ordered off it wish I could give 0 stars they sent it to a house in Arizona and I live no we’re near Arizona AWFUL APP don’t download
purchased one single jacket on november 19th and it is now December❗️they said it wouldnt be shipped til the 26th of December! makes me angry❗️❗️ NEVER WILL I SHOP HERE AGAIN IF I HAVE TO WAIT A WHOLE MONTH FOR ONE SINGLE ITEM I PURCHASED❗️❗️
Share to Wanelo Not Working 4/5
I love the app when I have it open but if I’m visiting a store online in safari and find something I want to add to my wanelo wishlist board the button to add to wanelo does not go anywhere or do anything when tapped. Please fix this for iPhone it’s been broken for more than a year. Other than that button the app is great!
Comment section 4/5
How do we post our comments? Because I type out the whole comment and there’s no button to post it?
I LOVE Wanelo. Its always been my go-to when I'm in the mood to buy something trendy. They have the cutest things!
I placed an order on Nov 7. Delivery was suppose to be by Nov 30. I’ve emailed Wanelo twice and all I get is a generated email! You can’t actually talk to anybody about any issues! So here it is, Dec 7, and still showing hasn’t even left China on the app! I should have read the reviews first.... looks like I’m out $48.00 and my product!! 😡
Oh... and I love how they give pity names on the right hand corner of our reviews instead of trying to fix the problem and keep our money and no product. WTH IS DOUBLEBOOBOO???
A maddening method to find great products 2/5
By Lao Tzu Bravo
If the search engine actually found the gems in this marketplace it would be fantastic. Sadly, it can't seem to find anything that exists. I have to search on the web and then open in app to get to them. Fix this!
I was trying to place an order but when tried to make a payment it was telling me my info was wrong and now my account is showing a pending payment when it clearly said it didn’t go through I don’t even have a confirmation number
New and Old Problems 3/5
There’s an issue with the app where I try and click on items and it goes back to the previous page or it takes me to a completely different item’s page. Also the app still crashes sometimes.
Best app ever 5/5
By Mariela Reyes
Love this app😍 I bought two things so far and I loved both of them I'm going to buy more stuff from this app.
I love the app 5/5
I love everything in this app.... I’m obsessed with this app, but can someone tell me how much I have to wait to receive my items? I ask because I didn’t buy any items yet.
This is a good app 5/5
Really good and would use it again
Wanelo doesn’t offer paypal as an option to pay, even for sites i know that accept paypal, so Wanelo is basically worthless to me. They have very cute things, but instead of buying the stuff i find through the app I have to go to the actual website
LOVE IT!! 5/5
Everything that I have purchased has been right on targetI love it!!
I am not 100% sure why but for some reason Wanelo will not take my card at all it’s says that the credentials are incorrect when they’re correct. I’ve tried emailing Wanelo with the issue they say that it’s probably my bank so I called my bank and everything’s fine with my card and account so I thought it was maybe a glitch. Wanelo will still not take my card!!!! I’m am very upset because it won’t take my card in app or online. I’d like to make purchases but when will I be able to do so????? Can there please be an alternate payment solution???
It is awesome 5/5
It helped me get some Christmas shopping done in 10 seconds that would normally take an hour
can there be a cart to put everything in 4/5
i purchase multiple items but i would like to do it at the same time rather than having to go through multiple checkouts
Best shopping app EVER 5/5
By Courtney Ella becker
I don’t want to say how awesome this app is because I want it all to myself
So don’t download this app because it’s way to amazing for you 😍
This app is really so great, everything is a good price and really nice I recommend it a lot lol
Scam and dangerously unsafe 1/5
By snow win
At first I thought this app was pure magic- but the company stores your card info and refuses to take it out of their system along with no order cancellations and poor poor return policy, if you buy something and it’s total was $8 and you got the wrong color or size- holes, etc. you have to pay the same about to ship it back. YOU PAY FOR DAMAGED “GOODS” not to mention they sell paraphernalia to minors, which is highly highly illegal. They sell knock offs of name brands- charge you full price and steal a company’s logo and name right out from under them. Unethical and unsafe app. Do not even consider downloading.