Love it 5/5
Very easy to use
Barcodes extremely hard to scan. 10 out of 10 times got a big issue of it. 2/5
By Fabulous Person
Albeit no doubt it's one big step forward nevertheless u still needs to stand on the line and waiting to pay?!...That's NOT so smart, don't ya think?!? Why can't your allowing (US) loyal customers do everything in one silly app?! (No other extra step needed.)
Plus what if we wants to add a bottle of water or something... but it's nowhere can be found. :-/
My feelings about WAWA 5/5
By Berlin NJ
Wawa does such a great job of having all kinds of food available. They are very efficient the stores are always clean the help is courteous and always helpful. The rewards are great always something to make it worthwhile to stop in a WAWA. Thanks WAWA.
Overall good app but slow to update on payment 3/5
They want you to use the app to pay which is convenient but it seems to be always a trip behind on balance.
Corporate needs to call me! 1/5
By Loitering & Panhandling Victim
I'm too nice to post what needs to be discussed...
Sometimes doesn't want to work 3/5
This AP has improved a bit but it can still lock up and be a prob when you're trying to check out
Gave up on this app 1/5
I wanted to add my CC so I can order iced coffee and be able to pickup and go. You know, like you can do at Starbucks. However, the process is extremely brutal. Every step of the way i am prompted for my password over and over. Once I finally got through everything my card didn't work and i had to start over. Removed app.
Easy to use 5/5
Love it......as long as brightness is all the way up
Amazing & Convenient 5/5
I love the Wawa app! Mobile ordering speeds up your trip. One of the best features is paying through the app! Never have to dig out my wallet while I am there. Who is not already holding their phone?
A one stop shop 5/5
Gourmet food and coffee choices. Clean, friendly, efficient staff and environment. 24/7 and excellent gas prices.
Apple Pay Support Please 3/5
I will be sold on using this app if Apple Pay was properly implemented. Went through the whole setup to then see I have to input my card info to reload my gift card. In a day in which Equifax, Target, and Sony all have been hacked I'd prefer to have my credit card info on less and less accounts. Please support Apple Pay!
TERRIBLE APP! 1/5
Amongst everything else noted, the app doesn't pre-order anything. It simply adds an order until you get there to pay then they start the order. So you not only have to wait in line but use a prepaid gift card to order? What's the point of forcing you to have a balance. I understand they don't want you to order and not show, but does it matter if you have to prepay?
I have to pay $15 to view the menu?!?!? 1/5
I was trying to use the app to see what my local Wawa has on their menu. To my surprise I must carry a $15 balance in my Wawa account to view their menu.
Don't understand ordering 3/5
The payment works good and I like the rewards. I don't understand the mobile ordering. It only allows you to skip using the computer in the station. It does not get your order ready faster. You still have to go in and pay, even with the mobile pay up and running. So what's the point? I'll pay so it's ready when I arrive like so many other places.
Online ordering needs help 2/5
This would be better if you didn't have to leave the location settings on all the time it kills my battery I only want to have the location active when I'm using the app. Was also disappointed when I tried to order ahead and App automatically set my store to one farther from my home and not the one I go to. Did not give me an alert that it was choosing store for me so I ordered from wrong store. register person at store did not seem to know how app worked.
The authentication process fails if you don't keep up with the app updates but does not indicate this. When you log in it just indicates wrong password. Need to have more accurate messages regarding needed updates. It took me days to figure this out.
Love the app! 5/5
I love the convenience of being able to order ahead of time and also pay quickly through the line. It's also great for budgeting.
I LOVE WAWA! 5/5
By Addicted Word Game Fiend
WAWA's employees are hands down the friendliest and most helpful. Most times I'm greeted as I walk in the door. I'm there most every day, but I don't believe this is why. I appreciate that the parking lot is well-lighted, especially at 4 or 5 in the morning when I'm headed to hospital taking someone for an early test or operation. For a woman, this means so much. I much enjoy WAWA coffee and that they have $1.00 coffee days from time to time. I am grateful for a WAWA within a few miles of my home.
Philly Phavorite Essential 5/5
You're gonna want this app when living or visiting philly! You can setup a balance, earn points, and preorder food at a nearby Wawa! This Philly Phavorite staple is essential to Philly life and the app works so well!
Lousy app 1/5
By Crackshot Willy
They always give you stuff you don't want.
Great App 5/5
Love the store, love the app, glad to put a card on here and just show my phone to pay.....AND I love mobile ordering.
WAWA - The Store! 5/5
Great Store. Great Service. Great products. Great prices.What more can you say.
Wawa stores and app 5/5
I just love the wawa stores and the app.
Wawa App is the best 5/5
So easy and convenient. Plus you get lots of perks!!!!
Gods gift to mankind 5/5
Saves you money and makes wawa on the goever faster. Oo and secret drinks like yess
best food app! 5/5
the best way to order food online and the rewards are better than most. highly recommended for wawa lovers and those who aren't, yet...
Great but 4/5
When the balance is low, the app needs you to remember your password or else the barcode won't come up. Not easy to navigate at times. But I love using it in line, saves time. Love the rewards also!
By Mike Duncan, Melb FL
So glad you came to Melbourne, FL. Great food and good price! Staff provides outstanding service at Palm Shores location.
I like it! 5/5
By Steve from WC
It's quick and easy! And who doesn't have their phone in their hand anyway. Plus I get to keep all of my change without putting it in my pocket.
Gotta have a Wawa 5/5
Convenience and Great food, love it!!
Nearly Worthless in Current State 2/5
App is designed well but food orders won't begin until you go to the store, then wait in line, and pay at register with your phone. Should allow payment from within the phone without the register, then start order as soon as that's done so it's ready for you. Like Publix and Panera do.
Love the app - just a few issues 4/5
I live not needing to have my wallet when I run in to shop. Mobile ordering is getting better and better.
My biggest gripe is the app messing with auto-brightness. You need to find a way to set the brightness back to where you found it. Very annoying.
This app has been a lifesave. On several occasions I forgot wallet at home and had no money for gas or lunch. Because I had the app I wasn't without. Great App!!
Good Start 4/5
Love the ease of paying with the app. Haven't figured out if I can auto-load my card for payment. Don't think so, that would be a great feature to add. The rewards are cool.
Easy peasy 5/5
I love this app because I can just show my phone to the cashier and be done with it or I can order right from my phone and then pick up whatever I want!
Needs more polish 3/5
The app works, but it needs polish. The UI doesn't conform to Apple standards. It works differently than other apps. The UI isn't scaled for new form factors, so everything is much larger than it should be. Navigation isn't as smooth as other apps. I can't do things like save addresses for credit cards, and the form for entering same feels awkward and difficult to use. Many actions require additional requests to the server (which take a while and freeze the app) instead of intelligently caching the information to provide for a smoother experience. Why is there no Apple Pay option yet? Most other apps like this support Apple Pay. This is yet another example of Wawa not keeping up with Apple technology. It's inconsistent, breaks flow and stands out as non-conforming in a software ecosystem built around consistency.
As said, the app *works*, but the experience could be much better. I'm grateful to have the app, especially with the addition of mobile ordering (though the continued absence of Apple Pay confounds). It could be much better, but I've seen no indication the developers want it to be better.
gift card 1/5
They don't tell you until the end of sign-ups that you have to buy a gift card to use the mobile ordering. That's a borderline bait and switch.
Can't use my wawa credit card? Insanity 1/5
Blown away that I cannot use my wawa credit card with this app.
I gave in, fine, I'll buy the virtual gift card, filled out everything, and then...
I CAN'T BUY THAT WITH MY WAWA CRedit card EITHER????.
Seriously, get this app together, I'm highly irritated
Not only convenient but easy to use!
Wawa rocks! 5/5
I love this app. I order my lunch and it is ready just about exactly as I walk in the door at Wawa and when everyone else stares at you while you walk up to the counter and take your sandwich, it is priceless. I reload my card once or twice a month, and I always have money for coffee! It is awesome!
Horrible app 1/5
Why do I need to allow Wawa to always have access to my location in order to place an order on this stupid app?
Doesn't order ahead 1/5
The app requires you to be at store before actual order making begins. Kind of defeats the purpose of ordering ahead. Worst, I loaded up a GC to start using the app, wife goes to pick it up and the order won't place. Now I'm out $25 unless I drive out of the way to Wawa which is right next to my wife's work.
Great App!!! 5/5
By the reviewer 2
Wawa has much improved this APP and one of the BEST rewards programs at a store I love to go to. Download.. Use... Enjoy!! I love ordering online and pickup.. I assume they don't make your sandwich till you check in at the register.. but then it seems like you are the next one in line. I have never had to wait more than 2 minutes when there were tons of people ahead of me in line so VERY worth it!! Great job Wawa!!!
Buggy and crashes. Network connection error. Unable to load credit card to buy gift cards.
Will update review when bugs make app usable
Gift card balance is buggy 1/5
First off I always ask for Wawa gift cards as gifts, so I always have at least two or three at a time in my app. My biggest prob with this rewards app is the gift card balance doesn't update in the app unless I go in and click manage on a card then click the refresh button! I have to do this for each card separately then it finally updates each cards balance. Terribly inefficient.
This means every time I walk into the store to buy something at the register the line of people behind me have to wait for me to find a card that actually has a balance on it. Frustrating for me and for them!
I understand the balance might not immediately reflect a purchase I just made, but still hasn't updated when I check it a week later??? For the love of God you've had several updates to your app, fix the Gift Card balance bug!
Won't work in store 2/5
The app refuses to load inside the store. If I load it before I go in, it's great, but it won't accept my password inside the store
Love Wawa; app needs improvement 4/5
I love reading these reviews and seeing the pathetic complaints others have about such trivial things as the fact that you need a gift card loaded to get the rewards. We all know you're going to spend X amount of dollars eventually at Wawa, what's the big deal? And as for the app not loading, open it up on your phone on the short walk between your car and the doors. Works every time for me.
I'm there at least once a day, usually twice, for the best coffee I've ever had that simply can't be beat. The amount of options available at the deli is astounding, though I usually get one of the same few cold hoagies(chicken salad or turkey veggie ranch) I appreciate the variety available.
That all being said, the app itself could use a few improvements. For Wawa itself I'd give 5 stars, but in my experience with the app it has a couple flaws. For some reason it does not allow me to add to my balance remotely, I always get an error message "whoops, something went wrong", and my CC statement reflects a $25 charge and immediate reversal(my CC has the available funds and is in good standing). I have to hold up the line and refill it at the register which I despise. Also, the past couple times I've ordered via the app from a location other than the parking lot it refuses to process until I've been inside the store for about 5 minutes even with the app open and active as I approach the store. It would have been faster to have used the touch screens after my arrival than ordering via the app 5 minutes prior. I understand that anyone could order anything at any Wawa this way but why can't I prepay via the app when I have a stored balance?
Worse app ever!! 1/5
By T-Lady in Philly
I've had many apps and this, by far is the worse!! Let me count the ways: 1. The least dollar amount that can be added is $15 (Dunkin' Donuts; Starbucks - $10!); 2. They give you free "stuff" when you join. However, they are not specific of EXACTLY what is free (free coffee - it doesn't say hot ONLY-not iced from the machine-not at the "custom" counter!! Check out person didn't know, tried to scan it, then told me I had to pay but bc she scanned, I lost the free coffee!); 3. The app does not automatically update your balance on the spot. (A friend thought she had enough money but apparently behind the scenes Wawa knew the balance and caused slight embarrassment at the register as she had no cash with her); 4. The app does not auto recognize offers from the payment screen. (You have "jump" between screens at check out for the offers and then go to pay!! Wawa's wifi is NOT that good - and nothing more needs to be said about that)!!! As a matter of fact nothing more needs to be said-period!!!!!
Great ordering, terrible location services 1/5
There is no reason that it should be required to have gps always on to order. How about be like every other reasonable app and set it as while using app.
Must have APP!! 5/5
I can get my hoagies and coffee without the need to bring my wallet. I can also reload my money on the fly without the need to find my credit card. The best part is all the freebies I get for using the apps on things I was going to buy anyway. For my children's smart phone, I preload them with $25 dollars at a time. This way I know that they can be with their friends and always have some money just in case.