Great site 5/5
Great selection. Great site. Great customer service. Recommend this company.
Best site ever! 5/5
Easy to use and details are very well done!
Loved the app BUT 2/5
Loved the app but wayfair caused me a lot of headaches. My husband and I were trying to find a new mattress and way had deals that were unmatched anywhere so obviously we bought it. A week goes by, no mattress. I look online and see that somehow our order was cancelled. So, thinking it was a misunderstanding, I reorder the mattress. Another week goes by, NOTHING. I look online again and see that our order was cancelled AGAIN. I called wayfair and ordered the mattress a third time. The woman who took my order said everything was in order and my Mattress should be arriving soon. ANOTHER WEEK GOES BY. no mattress. I call, THEY CANCELLED MY ORDER YET AGAIN!!! Apparently, if your billing address isn't the same as your shipping address, way fair will cancel your order. 😡😡😡 so beyond irritating.
My first purchase 5/5
I found a beautiful rug for a great price with my new Wayfair app. Easy shopping and a fast secure checkout will keep me coming back. Good job Wayfair.
Ceiling lights 4/5
By My 101950
They are beautiful. We have install them all over the house. They really make the house exceptionally pretty. I love them.
Love it 5/5
Love this place❤️❤️❤️
Re-peat Shopper! 5/5
What I appreciate most about Wayfair are the items I've ordered are exactly as described on the website. Then the shipping has been awesome. I live in a very rural area and do a lot of online shopping. I've switched from Amazon to Wayfair for my purchases based mostly on the amazing, fast, to my front door, shipping. They also offer a point system for purchases. My last order I bought a vacuum and was able to apply my points and was discounted $18 bucks. Overall, I can't complain.
Good app 4/5
Not sure why everyone here keeps reviewing the 'website' instead of the APP. The app works great, easy navigation and filters have many options to choose from in each category. Checking out is also quick and easy. Sometimes all the pictures won't load on the page. My only wish is that they add a 'coupon tab',haha!
Always outstanding!!! 5/5
Wayfair always has amazing deals and inventory! One of my all time faves for shopping!!
Love Wayfair! 5/5
I am just completing a large remodel of out seventies house. Thank goodness for Wayfair! We had great results finding a tub for a very small weird space. I purchased accessories, fans, lighting, faucets... you name it!
The items were good quality and as described.
When we did have a problem with a shipment that apparently got lost they responded quickly and were more than generous with a credit for our trouble and an associate who was dedicated to resolving our problem.
We could not be happier and will continue to shop Wayfair.
Slow app 2/5
If you ever want to load your orders it takes forever to load, if they even load! Speed it up, wayfair!
By Great 2779
Love it 5/5
Love wayfair beautiful stuff for my house for less
Love Shopping At Wayfair 5/5
By Lisa from Needham
For me Wayfair has been super easy to shop at. Customer service is amazing and I bought a lot of items on Wayfair for our remodel and our addition. Plus we got an amazing deal on an 8person hot tub, gazebo, and patio furniture. I think Wayfair is my #1 go to when I need something. Easy to order, great customer service and quick delivery on most items.
Coffee cubes 5/5
Found exactly what I've been looking for and on sale. Great using Apple Pay.
I love Wayfair 5/5
I love to shop Wayfair I seem to find more things to purchase on your website than the local decor store in my surrounding area I like variety, and the awesome sales that you have going on throughout. With that being said the shipping is always on time I extremely love and recommend Wayfair such great finds.
Wayfair is the best!! 5/5
Great selections--fast and efficient!! Quality products.
1/2 star 1/5
By galleria photo studio
Very slow pictures take 4 ever to load.
Overstock app super fast. Just sad
App is crap 1/5
Images won't download, app stalls and locks up, useless. I end up just using the website itself. Disappointed for such a big company
Love Wayfair 5/5
Most everything I get is good quality- if I have any problem it's sometimes they don't have the dimensions on the products and the products sometimes are hard to assemble but I read the reviews first
Farmington swivel stools 5/5
By Wheels 33
These stools are awesome. I purchased 4 of them. One came damaged (shipping box was banged up) so no fault of wayfair. They ordered me a new one asap. Could not be happier with my purchase and the customer service.
Great and convenient way to shop! 5/5
Love this app
Fun to shop/hard to use 1/5
By Hungrily god
App doesn't load (isn't my service other apps work fine) the "my orders" area never loads and I have to log in on a computer to check.
WOWW!!..5stars for this App.. 5/5
I CAN FIND variety Styles within my price range👌🏻... Highly recommend it !!....
I ordered an 8 x 11 rug for my daughters living room it came when it said it would it was described accurately I was very pleased with Wayfair on my first purchase😊
Love wayfair 5/5
By jj ptojects
Great quality and fair prices. I've never been disappointed.
We have ordered many things from Wayfair and have been happy with every one. Sometimes delivery does take a long time but you know that when you order.
Great Product and Delivery, App NEEDS work 4/5
By Bayou Bandit23
First of all, very pleased with my purchases. Product delivered as described, and on time. Only issue I have, is the IPad app. Certain features/task do not open, closes the app to your home page.
This company, and sister company, Joss and Maine are so easy to work with they give no excuses, they just take care of a problem should it arise. The quality of customer service us unsurpassed. The furniture is great too.
Overall service and products 5/5
Ordered 4 teak chairs and 2 ottomans for outside patio area . Received one muffed up arm piece of one chair but had replacement part in very reasonable amount of time. Can't beat the convenience and overall great service!
Usually good 4/5
I just purchased stuff and it never did give me an option to put my credit that I have on my bill on my purchases. Not sure how to get my credit. Otherwise I usually have no problem.
Guest Room 5/5
I found everything that I needed to redecorate the guest room at a great price. Mattress set, bed frame, curtains, rugs, bedding and wall decor, all at a great price. All had free and fast shipping.
Pictures will not load 1/5
By Zoe R.
The first few times I use the app it works great, but soon the pictures stop loading. I have reloaded the app several times and it still happens. This is aggravating as I am trying to furnish 2 homes and I like the convenience of comparing styles and prices.
Pictures won't load and very buggy 2/5
By Frinkle Frincess
It's too bad that Wayfair can't seem to get this app to work properly. I order frequently but I'm deleting the app because it is so frustrating slow and pics won't load.
By Southern Gypsy
Love using Wayfair the prices are fair. I also love looking for ideas while browsing.
I purchased a home about a year ago and I've decorated my new home all with Wayfair styles and great sales. Thank you wayfair
Great app- lots of choices and easy to use 5/5
The app is completely seamless and allows you to save your shipping and payment preferences. I like how you have easily browse and search for all sorts of furniture and accessories. Thumbs up!
Excellent customer service! 5/5
Any questions were promptly answered by extremely friendly and helpful customer service employees! It was a pleasure to talk to actual
people who knew the answers to all of my questions and seemed genuinely happy to help!
Great Customer Service - Cheap Furniture 4/5
Ordered a bed that arrived damaged, called customer service & they were super helpful in assisting us in getting a replacement piece. As we began to unpack the rest of the pieces we realized it was also scratched in several places, so I called to return the product. Customer service rep again was helpful, told me not to worry about returning the bed (Wayfair didn't want to restock a broken item) and provided a full refund. 4 star rating only b/c of the low quality of the bed.
Picture won't load 3/5
It's pretty easy to use, but after a couple times opening it up, the pictures won't load. I have to delete the app and re-upload it to get the pictures to load. And then after a couple times opening it up, the pictures stop loading again. It's getting frustrating as I am a stager and order furniture or decor a lot. It's not my phone, I re-boot it, and that doesn't fix it. So it's the app! I'm about to delete it permanently because this has gotten OLD!!!
I Find Plenty of Things I Like Here 5/5
By annie wannie
Wayfair has so much Variety from Outdoor Patio Rockers to my favorite Shower Curtain and I just have to Gift my Pet Sitter the AKC Pet Treat Jar! Something for everyone here and lots of fun!
Anne Escott Lachowicz
Love Wayfair! 5/5
We're renovating and updating our 44-year-old home (ourselves, of course, as we watch way too much HGTV and DIY network!). Looking for trendy, yet classy and timeless, not expensive, quality pieces to use for this project. We've ordered lots of stuff from Wayfair, and everything has met our specs, and was delivered in perfect condition, and either when expected or sooner than expected. Just can't ask for anything more!
Wayfair is The Best! 5/5
By Interior Design in Boca Raton
The selection of products is outstanding ! I use Wayfair for my clients as well as my own personal selections....but the best part is the help and support they give their customers!
PRICES AND ITEMS ARE WONDERFUL 5/5
No more going to shop after shop. This place is the place to be!!! I didn't realize how much the local stores jacked up their prices for the same items.
A good shopping tool 4/5
I use Wayfair several times a year to find items that I can't locate elsewhere. I have been very pleased with my purchases and in one case where I needed to have a switch out done, because of damage during shipping, it was done with speed and good customer support.
My only negative comment concerns the website. I use my iPad to search etc and the site has problems loading and displaying on this device. My other comment speaks to the information in specifications, especially for furniture. We all need to know exact measurements and good photos of how that piece looks in a room, just for perspective. There are many, many items without these important details. You lose a sale Wayfair, when you don't include this important information.
Some disappointments here 2/5
By Wny retiree
I ordered several things for a remodel we are doing to our house. It's been over two weeks and I still haven't gotten one of my items. Additionally, When I went to check out, they offered the same product i had ordered but it was an open package for a huge discount. Of course I decided to order their discounted item. After a week, they hadn't shipped it yet and then I received a notice saying they no longer had the item. I wrote to them saying how disappointed I was and received a very nice response from Rachael saying she understood my frustration completely and wanted to know what she could do to make my shopping experience better. I responded that a discount on a future item might make me feel a little better about Wayfare. Several days later and I have heard nothing. I'm afraid they have some work to do getting this to run a bit smoother.
It's AMAZING!! 5/5
I love Wayfair so much!!!! It's so easy to buy
Enjoy shopping 5/5
This app makes shopping fun and easy.
I love the items within the app but a lot of times the pictures don't show up?? Maybe you need to check on that
Love it! 5/5
Easy shopping and checkout! I can find everything here. Great deals! Great home fashions! So fun to shop on my phone.