Not reliable 1/5
By Ms. JRabbit
Has given an error stating the application is currently not available for weeks. What a joke.
Touch ID not working 1/5
I've tried to enable Touch ID to unlock the app and it doesn't work. I deleted the app and re-downloaded it and yet still no success. Fix this bug.
Forces me to change login and password EVERY TIME I log in. This is BS! 1/5
Forced to change my login info twice today. Couldn't access the app without making changes.
Chase is much better 1/5
I keep having to set up Touch ID log in. App crashes a lot
Fingerprint feature is not working. My app was working just fine a couple of weeks ago and it's been crashing lately. Update soon; there's a lot of bugs that needs to be fixed. Still gave a high rating bc I like the app.
If only I could provide negative stars 1/5
The app now requires me to change my username and password every time I login. I've been with Wells Fargo for ten years. I've finally had enough.
Hard to to get to where I need to be / locate what answers I need answered 2/5
Hard to navigate
Annoying as f*#% 1/5
I've tried to check my account thru the mobile app numerous times in the past few days and every time I enter my log in information, it tells me I have to pick a new username and password. I've changed it 4 times in the past two days. On top of that I can't even check my balance. So what's the use of the app at all?
Transfer Money 1/5
Money transfer is consistently advertised. I go to use it and somehow my mobile number which has been registered and connected to my account for forever somehow was mysteriously erased! And I have to wait a couple of days for them to make the number eligible again.. just made a transfer 2 days ago with no problem and today, all of a sudden, the mobile number is not eligible.
Pure crap 1/5
By Toenail cancer
They can't to seem my info up to date and want to send codes to text to log in. Wells Fargo is worthless.
The app keeps asking for a code every time I login and wants me to change my login and password. To much when you want to quickly check the balance or acct.
Not a Fan 2/5
I like the convenience of an online banking app however the "finger print sign on" option does not work regularly.
Also not a big fan of the layout. Just seems kind of clunky when you get past the account summary page.
Lastly it seems like there is never enough money in there....💵 🏃🏼
Crashing on login 1/5
With the new update it won't let me sign on anymore.
I would put Zero stars 1/5
By Dr ReXx
Why do I have to change my user name and password at your whim? 👎
Keeps getting worse 1/5
With every update the app gets worse! Can't even deposit checks anymore... and that is the main thing I would like to be able to do with this app.
Not good 1/5
I sign in and takes me to the closing page" thanks for visiting.
Doesnt read the cks to deposit always need to do the manual capture.
I have to change my username and password everytime i log in, along with a texted code. ill never be able to remember my information because it's always changing now. i hope this can get fixed
Made me change my screen name 3 times 1/5
This app went from being one of the best to one of three worst I had to change my username 3 times and password 3 times before I could log on its ridiculous! This bug loop needs to be fixed
Won't Let Me Sign In 1/5
The app was working well until last week when it stopped allowing me to sign in. Now I have to go to the webpage to view my banking instead of the app
Works Great For Me 5/5
I have used the app for years. I'm yet to have an issue. Thanks WF developers. Keep up the good work.
Won't let me sign on with Touch ID 2/5
I have not been able to sign on with Touch ID for several days now. Have uninstalled and reinstalled the app and still not working.
By Not a happy temple runner...
Total garbage. Only a web wrapper. Very slow.
Wells Fargo 1/5
By Mr. Pasargad
The WF on app is not clear and not clear on top of username passwords
Double tap problem is just a black page
No fingerprint sign in!!! 3/5
no more fingerprint signing in since i updated the app. I thought updates were to improve the app
Lags and bugs 1/5
It laggs a lot I cant enter to the app
Login issues 1/5
I was pretty happy with the app until recently when I can't use my fingerprint ID or type my name and password in to log in.
Worked fine for me until a couple days ago, now my Touch ID doesn't work and it says it can't see it up due to an error. Disappointed.
The Worst 1/5
By Radio gonzo
DOES NOT FUNCTION. Crashes. Won't let you put in your full password. Forced to change screen names for no reason. Touch ID does not work. Doesn't allow password pasting. Doesn't remember preferences. Blocks you out for no reason. It's pure laziness because it's just their mobile site squished into an app. Do not download, do not use, tell your friends and have them one star this app with you.
Decent App 5/5
I'm not sure what everyone else in the recent reviews are complaining about. I've never had to spend more than a minute or two taking a photo for the check deposit feature. Maybe it is because we have different phones. Anyway, it's easy to use and I also appreciate the fingerprint log-on ability as well. All around decent app for mobile banking.
When the app works it's OK 2/5
Have had this app for at least two years. Decided to write a review today because I am tired of the app not working more times than it does work when I need it. More than not it times out and throws me out of the app in the middle of depositing a check! So much for efficiency.
If I could give it no stars I would. The app is always down!
Can't deposit checks!!! 1/5
My husband does this all the time at his bank!!
Why can't I?
Crazy app 2/5
By Charles Tudor
Keeps asking me to get an access code and change log in info! Just changed all that 3 Days or so ago!
I love my WF app 5/5
I love it ! Makes transferring $ between accounts fast,easy & checking balances also great
Not working 1/5
The check deposit and one touch sign in are not working.
Time to get a new app development team 1/5
Years and Wells Fargo still can't get the mobile deposit experience right.
WORST UPDATE YET - Mobile deposit is broken, and I cannot use an older version because it forces me to upgrade to the broken version. DOUBLE FAIL.
And the deposit limit is still a joke.
Get with the program WF... Seriously!
Doesn't work 1/5
It's almost impossible to deposit checks with this app. You can't find anything you want to do. It says they have fingerprint access but it doesn't give you the choice to set it. pending withdrawals disappear after a day and makes it difficult to keep track on your expenses.
Horrible update 1/5
PLEASE make it better, or like it was before. Can't even log in.
It's slow, too many unnecessary stuff just to make it prettier and stuff has been moved around and hard to use.
We want a practical and fast app, don't care about the app saying "hello"....
Works great for me 5/5
Easy to navigate. Easy to quickly see where your money is.
"Mobile Banking Unavailable" 1/5
Every time I try to download this app and sign in, a message will pop up saying that mobile banking is unavailable and to try again later or to call the customer service number. I've called the customer service number and nothing has been resolved of this same problem I've been having for the past few months. It's annoying but at least the mobile version on my safari works... This app is useless!! Just use the mobile website.
My time 4/5
Since I've had Wells Fargo and download the app and I've experienced nothing but good things with the app easy to use very quick and save a lot of time if you in a hurry
Don't like 3/5
I have to go on my computer just to see how much is in my checking account after paying bills. It was a real hassle when I'm traveling.
Cannot Access Account 1/5
I am abroad and cannot open the app and check my account. Because i am being asked to get a special code. I cannot get the code because when i got to the web site i cannot input my country code and number to receive the text on my mobile phone
Every update seems to make it less functional 2/5
By sick of poopy apps
The interface keeps getting worse. You can't even check the performance of an owned stock other than daily
Love it! Updates have been great!! 5/5
I LOVE this app! I have deposited checks several times without any problems. I have never had it crash. I am definitely grateful after reading complaints! The updates have gone smoothly.
My wish list is to have more options with the vendors. Currently have to log in thru the website for that. Patiently waiting (or trying to be patient).
I want to add my sympathies to those who are experiencing problems. It is always frustrating when an app doesn't work. I hope you have success very soon!
is not working 1/5
By Bien mamalon
no esta funcionando arreglenlo 😑
Great app 5/5
Got this to deposit a check. Took about 2 minutes to do. Extremely easy to use. Great experience!
This is BS 1/5
By Switch to Chase
App doesn't work. Can't deposit checks. And I've had a hell of a time just leaving a review. I wonder how many bad reviews they've dodged. I'm going to switch my banking to Chase.
Can't make a mobile deposit! 1/5
Terrible. The whole point of getting the app was to make deposits.
Can't make deposit using camera interface Tried a variety of approaches including calling customer service. It has now taken me longer than if I drove to bank and made physical deposit. Wasted valuable time.