Nice design but Touch ID broken 3/5
Touch ID recently broke for me. I enable it and login with Touch ID and then later on when I open the app again it does not remember that I enabled Touch ID.
Too many updates 2/5
Every time I want to use the app there is an update. How many times can you update one app? Can't you wait and push all them together at once.
App keeps closing - fix this bug! 2/5
When it works it works but when it doesn't it's super annoying.
Device : iPhone 5/ iOS 10.2
What's happening? The app opens, once I use my finger to unlock it, it acts like it's allowing access but ends up closing the app
Needs to offer Apple Watch 3/5
By El chino87
It's stupid to have to use two different apps to use your Apple Watch. Like bank of america
Don't forget that they scam there customers 1/5
They open up bank accounts with out your permission and charge you late fees on it.(they went to court for this) Anyone that didn't agree with this tactic was fired, there is no good WF employee, switch to a credit union so your money is safe.
Hate the update 2/5
That stupid blinking lightbulb is obnoxious and in my way when I'm trying to go through my account history. Get rid of it. If I wanted your input or advice, I would ask.
The app is temporarily not available. 1/5
I get this message 3 out of 4 times that I am trying to loggin.
Needs much improvement 2/5
Basically a clumsy program... would give it no stars but it does give me my balance and recent activity (lol)
Very frequently locks me out for no apparent reason although our other accounts do not and still operate
Gets what it's advertised to do done 4/5
Surprised this app has very poor reviews. While its albeit sluggish and slow at times and occasionally goes down for maintenance I've never really had any issues with the app, everything's worked fine for me.
Doesn't work 1/5
By Caitlin Rutland
Idk why but the app doesn't work. It won't load past the login screen, has been like this for about a year and a half now, been banking with Wells Fargo for about 5 years and you think that their app would function. Tired of texting to check my balances or having to go online when I downloaded the app for a reason
Ease of use. 5/5
Extremely easy to use and also extremely accurate.
Latest update broke app 1/5
The latest update renders this app completely useless. After logging in, I am greeted by a blank screen that fails to load anything about my accounts. Further, fingerprint scanner also no longer working on current version.
Previous versions all worked extremely well.
Deposit check feature doesn't access the camera and freezes the app.
Five Stars 5/5
This app does everything I want a bank app to do. Dead simple to deposit a check. No fuss no muss. Wish my other two banks app were as straight forward and simple.
3 out 4 times I get an error saying cannot log in at this time.
This app is a mess 1/5
By Dharma Prema
This app is a mess. The fingerprint doesn't work, even when you clear everything. Please fix this. Thank you.
I can't open the app nor delete it. It keeps on "waiting". It was fine until I updated it. Help.
Needs fix 3/5
App works good but still needs mush to be done to fix features like mobile check deposit so I can use this feature on full.
One start because I cannot see the year end summary and download it 1/5
One start because I cannot see the year end summary and download it
Like I used to doit on safari web.
By Kungfu Jude
Won't even let me into the app.
I used to love this app but now it won't let me log in anymore I can only do my online banking through the website which is an inconvenience to me considering i used to use this app all the time. Hopefully they will fix the problem soon
Touch ID 2/5
What's the purpose for Touch ID, but still asking for verification access code to enter online?
Doesn't work 1/5
Can't login after opening the app
Least Accurate Way to Keep Track of Anything 1/5
By Huey R. Ruckus
Their app is criminally in accurate most of the time, to what is actually going on with your account at any given time. Don't use this. Hold them accountable and do the work your self.
This app allows you to transfer money from your accounts, but the only thing is the check deposit. I've tried it several times but doesn't ever go through. Other than that it's great to keep an eye on your account balance and transactions/purchases and fees made.
Never works 1/5
I always have to go on the website to log in.
Deleted the app.
Banking online 5/5
By luv heal
There is no other way to go except Wells Fargo banking !no matter online or inside Wells Fargo !very great customer service online is the best I have been with Wells Fargo 30 years I wouldn't go anywhere else .they take care of you !
Hate this app 1/5
Just not good overall. Stop forcing me to update it's annoying plus it's not like you can do much in the app anyways. Just frustrating
Great app 4/5
This app keeps me in financial balance by letting me see what is available in my account quickly and smoothly.
App has not been working for several months 1/5
This app used to be fantastic until about October. It stopped letting me log into my account a all. It always says that I need to call a number because the app is unavailable. My account is completely active I have to use safari to connect to it which is fine but it I cannot deposit checks though their website, only through the app. This has caused me to change banks because mobile check deposits were essential to me since the closest Wells Fargo is 25 miles away. Hope they fix it soon for the sake of the customers.
Office Mgr. 5/5
Love this app.
Is like have a Wells Fargo everywhere. It has all I need and for mayor transactions I rather use a laptop or desktop instead my phone.
Tired of the Updates! 1/5
Just give us an app that does what it needs to do and then leave it alone!
Running totals 1/5
By Coach Zona
I am disappointed I don't have a running total in my account anymore just the current balance. Please bring that back!! Or at least an option to turn it on for those that want to see it.
Also after I updated to the latest version it closes out and says Wells Fargo mobile banking is out temporarily try back later. It's said that for two days!
Utter garbage. Hire a 16 year old for $20/hour and you'll get a better application. 1/5
What a joke. You can't find anything in this application like alerts. You can "manage" your alerts, but you can't even VIEW THEM. I just don't understand how a billionaire world wide bank with endless fees and potential can't hire a decent designer so their millions of customers can at least view their freaking alerts inside the application. It's just pathetic. I'm leaving Wells Fargo for good, and telling everyone I know to do the same. Shady shady bank, awful app, they're stuck in 2001 both online and in iOS.
No complaints 5/5
It works, but is mediocre 2/5
The app has all the stuff you need. But it doesn't work at all like an iOS app should. The hamburger menu is inexplicably on the right. The design is all blocky and flat, like a Windows app. Buttons look weird. Everything is laggy, as if it's just a web view inside an app.
It does what I need it to do
Doesn't work 99% of the time 1/5
This app is awesome when it works. When I want to deposit a check is super easy to do on the app. But 99% of the time when I try to login it says not available try again later. That is SUPER annoying and frustrating. If you cannot have an working app then what's the point of putting it on App Store? All it does is get customers frustrated time after time and lose trust and royalty from your customers.
Forces updates 1/5
Just want to check my balance and i have to update the stupid app
Could be a lot better 3/5
You can't see your balance after a transaction and on to the next to ensure the math adds up. Can't get account or routing number for app. Can't set up auto transfers either. I'm big on seeing my balance after a transaction so I can budget accordingly. Please add those features.
States my minimum payment is $0 but when I go to ask at the bank it's way different.
App is great if and when it actually works 1/5
More than half of the times I try to log into my account it tells me the app is unavailable. Almost never works.
App isn't working. 2/5
Not sure as to what's going on but the app hasn't worked in about 3-4 weeks. A notice pops up saying to call the 800 #. It's very inconvenient please fix this ASAP!!!!
App forgot me, can't sign in now 1/5
App forgot my username and password and now wants me to reset my password. What happened to the touch-id sign in? Why take that away?
Wells Fargo Mobile App 5/5
I really like this app and it works for my particular banking needs . Well designed and easy to navigate.
Not Reliable 1/5
By Abel Ovalles
It never works for me & it's very inconsistent.
Never works right 1/5
By Alister Carmichael
Terrible app just like the actual bank is
App crashes every 2 seconds 1/5
App crashes every 2 seconds.
Can't even log on 1/5
By Jenna Kayy
Use to be a great app but I've spent the last three months trying to get this on to just let me log on. It says that the service is unavailable and to try back later, but, again, three months of trying and it hasn't worked once. Really disappointed because the old app use to be really helpful.