App works but y’all seriously need to add a widget
Wells Fargo 3/5
Mediocre site for tablets and phones. Can not do much.
Needs work compared to other bank apps 1/5
Updated 12/11/17: so now they’ve fixed the sign-in Touch-ID so it actually pops up, but after a few weeks or so, it disappears. When your try to reset the setting, it won’t let you. When are the developers going to get their act together?!?
And as I mentioned in my prior review, the developers need to check out other bank apps (i.e. BOA) cause there are some great options missing. Idea to consider:
1. Include a "calendar view" in the Bill Pay section so we can visually see when bills are due throughout the month.
2. Include the account balance on each of the sections of the Bill Pay page. It's nice to see what you have in the account when you're added, editing, or reviewing bills. It would also be nice to see the balance on each of the BillPays to know how much is remaining once that bill was paid.
3. Transfers between accounts do not show up on any of the Bill Pay pages. Since they can be scheduled to transfer, there needs to be a way to look at all scheduled "in & out" activity.
Will update as I use the app more.
Needs IPhone X compatibility 4/5
By CNN IS FAKEEEEEE
Good app just needs iPhone X compatibility with facial recognition and screen adjust.
Works great 5/5
By el verano
Works great. Does what I need it to do, easily.
Not user friendly. 1/5
By I don't like snapchat.
I can’t even sign up for a new account anywhere because of unresponsive icons and I am very internet savvy, even after the update. I am very aggravated with Wells Fargo online banking as it is not used friendly.
Crashes every time you try to deposit a check 1/5
It crashes every single time I try to take a photo when depositing a check. Please fix or I'm switching back to Chase. I don't care enough to drive to an atm every time I get checks in my business.
Mobil bank site 4/5
I find the mobile app really easy to use
Fantastic. This is a great App 5/5
Love working with this Bank!
Incomplete and shown information 1/5
Having a WF checking account, mortgage, two vehicle loans, this app is lacking in the information it provides the user. The functionality of the attachment zeal doesn’t work your left to pay fees to transfer money, would not recommend the Wells Fargo app. Go use PayPal- It works
Poor check deposit functionality 2/5
My business sometimes gets money orders from USPS but the app can’t read them. It always says the amount doesn’t match when it does. The picture taking is also whacky and it doesn’t take the picture often when you are holding the camera still.
Built to frustrate 1/5
No 1Password integration. Doesn't allow you to paste a password from my password manager. I try to switch between apps to type my password a few characters at a time and you clear the field after a few tries. Add to that, once I actually manage to login, you don't prompt to allow FaceID/TouchID so I did this silliness for TOO long until I dug through your setting to find it had been available all along. Are you trying to make using your app securely as difficult and full of friction as possible? If so, you've succeeded in tremendous fashion.
What idiot added the captcha w login 3/5
Your app is too glitchy. Why would you think it could handle moving letters across a screen to verify the account. Of course it would lag and now i can’t gain access to my account. Nice.
Great app - All the Functions I Need 5/5
Most apps allow you to agree to Touch ID at the sign on screen. With the WF app you have to make the change from the security settings area of the app.
Mandatory updates too often 3/5
Too many mandatory updates. Licks you out from using the app (and therefore your money) until you update.
An Amazing, and Honest App 5/5
Wells Fargo is one of the largest banks in the world. I’m just glad that they give us access to such a great app. I’m able to see the balance of all the funds in my accounts in one place Plus I can turn on or turn off my debit card as I need it I can add a picture to my credit card or my debit card I can send and receive money I didn’t upload pictures of checks to deposit and I can also do money transfer some cash balances to my account. It’s sad there are people here claiming To be software and stuff and. yet they cannot operate a simple Mobile banking in app keep up the good work Wells Fargo
Current version crashes when trying to deposit a check 1/5
I can’t deposit a check without it crashing
Abysmal UI design 1/5
Get your programmers out into the world more often! Yours is quite possibly the single worst banking app out there! Most notably, the blue "look at me, I'm annoying" bulb hovering at the bottom makes me want to poke my eyes out. I make a point of never clicking this idiotic self-serving bait. I hate the "are you really sure you wanted to log out" re-cofirm question. Why do you think I spent all that time navigating to the logout button? Someone over there needs to be fired!
Muy buena app de Wells Fargo, todo lo que necesito de información sobre mi estado de cuentas 4/5
By Pescador Del Mar
No entiendo por qué tiene tan pocas estrellas, cuando que es una de las mejores apps, para todos los usuarios de Wells Fargo
Mobile deposit 2/5
I have to deposit a check twice a month to this account and out of the 24 times, I have to go to the bank about 20 times. FIX the deposit feature. Check out San Diego Credit Union’s app. Their app ALWAYS works.
Stop forcing updates 1/5
Every time I launch the app it needs an update, and won't run until you install it. I'm just trying to check my account balance, not launch the space shuttle
Pls fix the Face ID issue 1/5
Face ID log in not working
App keeps crashing while depositing checks. 1/5
The app keeps crashing all depositing checks. How did this make a pass development?
Malfunctions more than it works. 2/5
By Promocode man
The Face ID/ Touch ID functionality goes down all the time and renders it useless for days at a time. No other banking app I use does that.
Touch ID 3/5
Why is this literally the ONLY app on my phone that has “Touch ID unavailable” soooo very often? My phone and the WF app are both running the most recent updates available, yet nothing has improved. Frustrating.
Long waiting times 1/5
Wells Fargo is the only company that does not have a option for the company to call you back rather than wait on hold. Leaving Wells Fargo
Access Account and Routing 3/5
Can you guys pleeeeease make it an option to view routing and checking on the mobile app. It would be way more convenient because I’m not always next to a computer nor do I own or want to have to buy a tablet just to be able to view that.
Easy Account Lookup & BillPay 5/5
Good app for my banking. Perfect for my needs.
Crashes after every check photo 1/5
When attempting to deposit a check, this app crashes after every check photo. I’m no longer able to deposit checks with my iPhone. It used to work but now fails in a big way.
Can’t Activate Card!!! 1/5
What’s the point in this stupid app if the first time you need it to do something useful it gives a sign saying “This feature isn’t available right now. Please check back later” or whatever. What’s the freaking use? I might as well empty my account and go to TD Bank. At least they don’t charge a 5$ monthly service fee as if they’re doing me this huge favor by letting them have my money and then lose it with encroaching recession they created yet take no responsibility for.
Touch ID doesn’t work 4/5
So recently, the Touch ID feature hasn’t been working even though it was enabled. I disabled it so I could try and enable it again to see if that would fix the issue but now it won’t let me enable Touch ID at all.
fix touch id-face id 1/5
Touch id is not setting up properly please fix
Passwords, Touch ID & Giant Wastes of time 1/5
So every three times you mistype your password ever on any device or server it makes you reset. Besides the fact that I've needed to change the passy 5 times a month, now every time I enter the app, go though the menu to "settings" & try to enable Touch ID (so I avoid having to enter the endless stream of new passwords I need to come up with which I will never remember), I'm met with this "helpful" message telling me that in order to turn on my Touch ID I will need to enter the main menu of the app, go though the menu to "settings" and click on Touch ID. Which is where I am greeted with said-message. If I didn't already want to ditch this s***hole bank before, I'm beyond done now. I would like to collect interest on every hour of my life wasted on this absolute crap.
Well Fargo app 1/5
I cannot view my account with this app anymore.
Stop making me type my password 1/5
Every other time I use this app the fingerprint option isn’t working and I’m forced to type my password. As a developer myself, that’s what I’d call a piece of crap app.
Update needed 3/5
Face I.D. Support please!
Me encuentro satisfecha con esta cuenta
Recent Update Issues 5/5
After yesterday’s “minor bug fixes” the app crashes whenever I attempt to make a mobile deposit. When will this be resolved?
By HOF 9
That’s my story and I’m sticking to it!!!
Pretty bad for a large company 1/5
Slow and when a new release is out requires update to use. Exactly what I need when I’m on 3g, wait 10minutes to be able to use my bank. Stupid.
This app, will not auto save your information ... I have had to log in online more cause it never lets me in the account “wrong password” no I just logged in online and it worked fine don’t bother
This app simplifies my life. I never go to the bank anymore. I can check everything right on my phone. Thanks Wells Fargo for making depositing checks (and everything bank-related) more efficient.
Some frustrations 3/5
By Robert B
First, something specific to this version of the app—it crashes when I try to take a photo of the check for mobile deposit. I didn’t see anything specifically for app support, so I figured this might get me some attention.
More generally—a while back I was trying to set up some payment options needing a routing number and my account number. The routing number was easy, but my account number was nowhere to be found. Tried browsing, and the mobile version of the site was close to a carbon copy of the app. Couldn’t find a way to switch to the full site intuitively. Finally called WF, and after the requisite phone bureaucracy spoke to a very helpful woman who I’m 95% sure has helped people with this many times before—she explained how to switch to the full site on my phone, which I could *then* use to find out what my account number was. It was kind of absurd to go through that many hoops.
Very Good 5/5
The last version of the app has issues that prevent from depositing checks. Tried 3 times but I have “deposit not complete” even if all the info are in place. Also, had to take pictures of my check several times before the actual small previews became visible.
Blank page. Does me no good at all.
Finger Print ID 3/5
By Cmon Wells Fargo
I wish the app used the finger print scanner for the password. It’s becoming standard for most other banking apps.
I can not use the mobile app anymore. Even though I have fingerprint enabled... they seem to feel that is not enough.
I have to receive a friggin code.
To my home phone!?
I have changed my contact info online and made my cell my default contact. The app still defaults to home. So I called customer support and they changed it also. It has been weeks with no app.
Who made this??
Crashes during mobile deposit 1/5
Useless update mobile deposit does not work any longer #shitapp
not enough security! 1/5
Input text is still too small to see when logging in.
This latest update forces you to change username and password without true authentication. Anyone who has access to my phone could have changed my credentials just by receiving a code in text, I was never promoted to input my original password or security questions. I still cannot make my password more secure by adding symbols. Way to go Wells Fargo!