When I download the app the WF is not clear!
Double tap problem it's a black page.
Every bank app has this feature. You guys should really add it . This app is very outdated.
Can't look up my account number on the app
Still FORCES an Update 1/5
App continues to block WF customers from our bank accts, this time to force a 56mb update without warning for some "minor performance updates"...Ive been using WF less and less since their app has been worthless :(
Latest version is bad 1/5
When opening the app today to check my balance I got a message there was a new version and I needed to upgrade. I did.
But now it keeps telling me that there is a new version and need to upgrade and won't let me log in.
In the Apple Store it is showing as the latest version installed.
Works great 5/5
I've been a happy app user for several years now and can't find anything to complain about with this app. It's easy to use and reliable.
App crashing 4/5
App keeps crashing plz help... Saying account is temporarily suspended for to many attempts when I have not even tried one time... Fix ASAP
So sick of this 1/5
Lately it seems every time I sign on, I have to change my password or username. Then it thinks I'm using the wrong one so I have to change it again. Now it's telling me my version needs updating; but App Store says I have the latest. So again, I am completely unable to access my account. This app should make my life easier, not frustrate me constantly. If this continues I'm going to switch to another bank altogether.
Tired of the Updates! 1/5
We deserve an app that does what it needs to do and then leave it alone! NO MORE UPDATES!
Mobile deposit doesn't work 2/5
I just switched to Wells Fargo bank after my much smaller bank closed all its branches in my area. Boy am I disappointed. Aside from all of the other problems I've had so far which is too much to go into here, This crappy app will not deposit checks. The cogs just keeps spinning when you take a picture of the check and I've done everything I can think of including rebooting deleting the app and reinstalling itand I still end up having to make a trip to the bank to deposit my check. Please fix the mobile deposit portion of the app or reimburse me for all my gas and time. Better yet I'm going to find a credit union. Big banks s**k.
Forced updates before you can even login!!!! 1/5
I hate it. Update: again - I just want to look at my balance. Don't make me have to update the app again!!!
I use this app about once every other month on the road but it always requires an update first, usually when I don't have time (or bandwidth!) to do it. At the very least the updates should be optional, so that the existing app still functions and you can do a quick transfer of funds when needed!
Wells Fargo - No more deposit runs! 4/5
I just learned that you can automatically deposit your checks now without physically going to the bank anymore. Years ago, the commercial showed us a couple recently married, taking photo's of their financial gifts and those monies being direct directly deposited into their account. At the end of the commercial it states "The checks still though must be taken to the bank." But not anymore. Download Wells Fargo's app, your phone will take a picture of your checks, front and back and that's it, you're done ! How cool is this? I never knew. I stopped watching TV years ago, maybe I need to start again ! Signed, 1 Happy Customer who does not need to go to the bank to make deposits ! D Walton. Tamarac, FL
Garbage, can't do mobile deposits 1/5
My check clearly says $50.00 but when I type in $50.00, it says amount mismatch. This app is awful
Worst out of all banks 1/5
Lacks basic functionality, other banks had better apps than this 5 years ago
NEEDS 2 STEP AUTHENTICATION 1/5
NEEDS 2 STEP AUTHENTICATION
NEEDS 2 STEP AUTHENTICATION
NEEDS 2 STEP AUTHENTICATION
Wells is one of the only big banks that does not use 2-step security
I am moving my account
Touch ID isn't working 1/5
Touch ID was disabled in the last update and there's no option to turn it back on.
?app update 3/5
I've never had an issue with this app until yesterday. It will not allow me to login stating that I need to update. According to the App Store, I have the latest version. Is anyone else having this issue? I tried contacting the service line & there's no good options for mobile problems. 😕(iPhone 7 with latest iOS update as well)
Not so great 2/5
With the type of money an institution like Wells Fargo brings in, I'd expect them to put forth a little more effort on their mobile initiatives. It doesn't take much to hire a firm to create a really great mobile experience. My main complaint is that this app is basically a mobile web view of their website, and it constantly requires forced updates. A native would be much better, especially one that doesn't require updates.
Great App!! 5/5
Great for making transactions!
If you normally log out of your account when you do your business, you don't have too! Just force quit the app when you're done and it'll log out for you!!!
Wont open 1/5
By anne march
Telling me to update the app but there's no new update! Unusable now
Requires upgrade, but I just upgraded! 1/5
I recently opened the app, and as typically occurs I was prompted to install an update to continue. I went to the App Store and installed the update, but the app still won't let me in, telling me that an update is still required.
Love it 5/5
Love the Wells Fargo app, never gave me problems, I can transfer money easily, check balance and Touch ID is perfect for a fast and easy sign in.
Was a good app until.... 1/5
I found this app to be heading in a good direction with updates including fingerprint access however for the last few weeks when I try to sign in I just get "we're sorry but Wells Fargo mobile banking is temporarily unavailable. Please call .....". What's the point of banking on the go if you can't access the app. At this point worthless to have on my phone. I can still get in through safari so who needs this unworking app.
Update every time I turn around 3/5
Leave it alone or don't require me to update so much!
WF Security Leaves Much to be Desired 1/5
Somehow, my password ended up not being case sensitive and the inability for my account to qualify for 2 factor authentication is atrocious. I'm switching to Schwab as at least their checking is free...
Really like it 4/5
By Dignity doo!
I use this every day, multiple times a day. He had to get a little annoying, in on your stock account sometimes it is difficult to do research with the new format. But I do like his app.
I can't randomly pay from a different checking account I have linked for paying the credit card. Keeps telling me I can't use those things together? Why? Who knows? I have done payments from that other banks checking account before but randomly I can't use it to pay. It just depends on the apps mood I guess. Instead of spending money scamming people and opening unwanted accounts maybe you should spend money on making your app better. If I can give it a negative star I would.
By TN Xbow
I can open and see balance but it times out when trying to enter account. Please fix.
The app itself isn't completely terrible. Yes a little busy with banners, ads, and random messages but overall works alright for basic functions. My main issue with the app is that it hardly ever works. Many times when trying to login I get a message that says Mobile Banking isn't available at the time. Very annoying when you're trying to do a quick balance check and have to go through the hassle of making the attempt to sign in online instead.
Touch ID resets 4/5
Touch ID has disabled itself twice already in the last 4 months. I have been using USAA banking app for few years and the TouchID has been rock solid. If there is a will, there is a way - fix it for once WF.
Wish I could give it zero 1/5
The geniuses who made this app constructed it in such a way that the phone number associated with my account for years became "ineligible" the day I downloaded this app and started using it. The charming people at Wells Fargo assured me they would fix the issue within 10 business days. Only problem... till then I CAN'T MAKE A SINGLE TRANSACTION!!!!!
I have a full time job and a full paycheck in my account and I am literally going hungry. Sunday afternoon right now and if I don't pay my rent tomorrow I will be sleeping in the park with the homeless. Not even close to joking.
Add Express Send!!!! please 4/5
By John Mamer
I use the Express Send service very often, but I have to use a computer, because the app does not support it, it would be great if you add Express Send capabilities to the App, thanks.
I wanted to throw my phone 1/5
By drayron faulling
I didn't have my card on me so I went to the bank and wanted to use the card free deposit and the app opened, i put in my correct user name and password, had a 5 bars of 4g lte data and it just kept spinning and spinning and did nothing, this app almost made me lose my phone.
Good site 4/5
By Tamarack boys
Much better. Easy to use
Poor design and functionality 2/5
Fails often to deposit checks. Instead of letting the deposit go through and delaying the credit it outright denies your deposit
Really enjoy it - but.. 3/5
By John P. Stockman
Lately, Wells Fargo Mobile has been very slow in processing and updating balances. The slowdown has made it difficult for me to assess my balances and efficiently pay off credit cards. This slowing of their system is frustrating to me, and I have expectations of them to quickly manage the issue effectively. When they do, I will fix this review to five stars.
Great App 5/5
This app has always worked perfectly for me. Touch ID, Money Transfers between accounts, statement balances and transactions--Ive never had any problems. I was browsing the App Store and coming across WF I wanted to see what other people thought based on my experience; I was really surprised at what I saw. However, I think most of it is people not knowing how to use the app properly. One person commented that the app wouldnt allow copy and paste--not true. The "super long, strong password" that user created exeeds the character password limit. The app was allowing the paste, it just cut the password off at the 16 max limit. The inferface needs some work, but its not as bad as people are making it out to be
Works great for me 5/5
I have no issues with this app, no problems making mobile deposits and I love the thumbprint sign in feature as I hate typing on my iPhone.
Not reliable and very frustrating 3/5
First of all, the password isn't case sensitive which is just not safe. Secondly, half the time I go to log on it says mobile banking unavailable. Finally, the sign on with Touch ID feature stops working and I have to re-enable it, but it almost never lets me. This app is extremely frustrating!
Bug issue on app 3/5
By Luis Calderon
Every time I open the app I have to hope that the Touch ID logo comes up cause at this moment the login screen just crashes and doesn't let me edit the slots
Getting better ! Simple views - easy $ xfers to kids 5/5
By A Idol_super fan
Wells is finally making this simpler ! I mostly use it to xfer money at short notice to my son and daughter. Please add automated text notification to xfer recipients - like Xoom has ! My 22 year old only texts - want that inside your app workflow please . Dave . Seattle
Every time I sign in, I'm instantly signed out with the message "Your session has ended. Please rate our app." Well, sure.
No manual capture for mobile deposits STILL 1/5
Wells Fargo app developers consistently ignore user feedback and publish poor products that lack efficient basic functionality. This app is sad compared to every other major bank.
Lack of manual capture for checks has been a number one complaint from customers for years, and the developers simply refuse to implement such a basic feature. Mobile deposits are painful and unreliable while waiting for the auto capture to focus and take the picture.
Additionally, I do not need troubleshooting instructions for your poorly designed auto capture "feature," you just need to fix it. Making users wait for multiple failed attempts before allowing them the option to manually capture the check is just ridiculous.
How can this bank have such a terrible app? 2/5
I can never access it, it is always temporarily down. It is starting to make me shop for another bank if that tells you something
Subpar Banking App 1/5
By JRivas 18M 550
The Wells Fargo App is a disaster. First, there are too many ads that slow the loading process. Next, the fingerprint log in option constantly lags and disables itself due to prolonged loading process caused by the ads. Finally, the interface is poorly designed as if done by a high school art student. Wells Fargo should look at Amex App and take several critical notes. Even small regional banks have far more attractive apps. Wells Fargo should be ashamed!
Upgrading Always Removes Login Features 1/5
Why have "Save Username" and "Login with Touch-ID" if always wiped out after an app upgrade???
Works good 4/5
Real time up to date info. I like the travel notice so this way I don't have to call and wait on hold. But issue with the alert, not sure if it's coz I just got my new debit card coz when there was a purchase or ATM withdrawal it didn't alert me, idk if it's coz of my new card(not "set up" yet) coz I originally have alerts set for my main is the acct directly. Anyways. still good app!!
Get code after fingerprint authentication? 2/5
How about you send us some money so that we can pay for the message rates. You have my email and phone on the profile, while your sign on page says you'll send a code to verify by phone or email based on the contact information you have, I don't see an option to use email. Plus it's ridiculous to have a third verification code just because you guys can't hire right security developers is pathetic. Now if I travel somewhere international and I can't use my wellsfago online activity options because you insist on sending a text or call the only number you have? May be next time someone opens an account instead of creating fake accounts you should buy them phones and pay the monthly phone bills since you insist on using our phones and messages to verify your poor security protocols.
Apple Watch app? 3/5
When is the Apple Watch app coming??
Excelente App 5/5
Puedo hacer transferencias y crear nuevos usuarios para hacer transferencias solo con mi teléfono, revisó mis cuentas etc, etc