No deals 1/5
No deals, no coupons, even though there is an "offers" section. Not worth using.
No deals or promotions 1/5
No promotions or deals offered on the app compared to the Mc Donald's App :(
Total waste 1/5
While most fast food is embracing digital coupons this app had ZERO coupons in the "deal" tab. That is the only reason for this app to exist and it fails.
Unfortunately, I have to agree with all the other one star apps. McDonalds app blows this one away both in function and deals. Also, after placing my order and choosing the drive thru pickup option, the store claimed I had to come inside AND didn't have my order. Love Wendy's food but get with the game. I'm in Columbus too--home of Wendy's corporate. Don't roll out an app if you and your stores aren't ready to handle it.
Pointlessness x100 1/5
By iPhone Honey Badger
No deals, inability to locate my local store, no menu info...seriously, was this app just created to gather email addresses? Goodbye Wendys, the McDonalds app is far better (and even theirs isn't that great).
No Deals? NO WAY! 1/5
McDonald's and Burger King both offer deals in there apps. McDonald doesn't require you to deposit money, but you can link a card and pay just scanning your phone. Don't you get it? No deals, no customers. 😡
Piss poor excuse for an app! 1/5
Every and any app is better than this one
Useless app 1/5
Can't add funds from any source. Even called the bank and they stayed on the line while I tried to add funds and it's clearly a problem on Wendy's end. I agree with the other reviewers. McDonald's had some glitches in the beginning but their app is flawless now. Come on Wendy's...it can't be that difficult. Perhaps worry less about being relevant on Twitter and hire an IT team that can get your app working?
ZERO STAR 1/5
By Hello hi sup dude
WHAT TEH HECK DOES MOBILE ORDERING COMING SOON DOING ON A MOBILE APP!!!!!
Just go to mcdonalds 1/5
McDonald's app is much better and is loaded with coupons for free stuff and money off
Feel the FORCE?!!!! 2/5
Trying to order is like trying to hold your own hair out, this should be simple, it is not calm and your food SMOKES McDonalds, but their app has completely left you in the dust.
Thus... people choosing them over you, I'm sorry but it's really silly that you guys aren't that good.
Won't let me login to my existing account.
Useless app 1/5
By wendys app
I enjoy the McDonald's app, because they offer free food, with any purchase. This app doesn't even offer a discount. If I wanted to see the menu I would just go to Wendy's.
Lost Ability To Reload 1/5
Latest "update" prevents adding funds from ANY source.
***UPDATE*** A YEAR LATER... Still can't add funds from a source other than a gift card. One of the purposes of the app is to avoid GIFT CARDS.
Corporate or app? Perhaps both 1/5
I still can't really detect much difference between this version and the last except I now get a nice message about the fact that my local Wendy's doesn't accept mobile orders instead of driving there and angrily discovering it myself. Aside from that, I have been to 4 Wendy's in my area, and NONE accept mobile pay even though the app says it does. I have $25 sitting in Wendy's mobile limbo and that aggravates me enormously. Also, despite repeatedly entering my location and preferred Wendy's, the app will not recognize my location (yes, locations are turned on), nor will it retain that info when the app is closed. Lastly, and perhaps most importantly, your competitors-- McDonalds and Burger King-- both offer extensive deals and coupons in their apps that GREATLY incentivize me (and I'm guessing others) to buy and return to them. I have routinely chosen your competitors over you because Wendy's offers not ONE deal/coupon. This needs to be available on the app because it really does affect your bottom line and you are WAAAAY behind the competition.
Needs Coupons 2/5
Wendy's I'd my favorite fast food restaurant, but bring young I don't have a lot of money, but at BK and McDonald's they have good coupons, so I can get a lot of good cheap. If Wendy's wants for customers they need to add coupons to the app. Thank you
Crashed my phone 1/5
Don't download!! Crashed my phone!!
No confirmation email 1/5
Tried to sign up using two emails. I never get the confirmation email. Waste of time. Even Taco Bell has a functional app.
Unable to place an order at all 1/5
Unable to place an order at all. Please update
Please add passbook and this app would be great and paypal
What a joke 1/5
Try to add a card and it says invalid number. What a surprise, an app as incompetent as the people who make it.
God awful 1/5
I didn't even open up the app but when I saw the reviews I knew I had to write a terrible review
BK and McDonald's apps are lightyears better. This app had absolutely 0 deals
Buggy and crashes 1/5
Can't do the basics bc it keeps generating errors
Don't waste your time!! 1/5
Horrible app. Repeatedly unable to create an account but it seems an account has no vale anyway. Movin' on!
Worst app... 1/5
What a mistake downloading this piece of garbage app!
Broken app 1/5
By Danie Bello
I set the search criteria for only mobile pay and also mobile ordering separately and it couldn't find any locations near me in the entire San Diego area, the Wendy's near my told me they support mobile payment and ordering.
By Paddy 3.14
No coupons, no deals, just a store locator and a new way to pay. No matter how shiny and sleek the interface is, if an app doesn't do something for me, I'm not going to keep it on my phone. And nothing is precisely what this app does.
By Fun 4 us
I haven't even tried this app yet but it has to be better then McDonald's app.
Needs work 1/5
This is basically a pointless app at the moment. Can't pay or order from it, and it doesn't even offer coupons like every other fast food app.
Minimal benefit 2/5
By Austin Aggie
One cannot pay with ApplePay or add funds via ApplePay. Not interested in storing a credit card on this app.
I don't see the issue here 5/5
I use this for nutritional information and it's great how you can customize anything as you please.
If you eat only half the bun, take the difference with and without and divide by half and add that back. It's not rocket science.
If you need coupons or discounts on fast food, maybe trade in your iPhone for food money. I don't know.
Most Useless App EVER! 1/5
Don't even try to waste your time downloading this app. It's absurdly pointless. Zero coupons or offers. Most locations don't even offer mobile ordering. This app is so useless it's only good for viewing the menus without prices. Congratulations Wendy's, you've managed to create the most pointless, storage consuming app in the App Store. The only thing this app is good for is wasting space.
Absolutely useless 1/5
Totally not what I expected out of Wendy's. lacking daily deals like McDonald's and Burger King. A waste of space to have this app on my phone which I will be deleting as soon as I leave this page!
Need to study MCD's app to be great 1/5
No deals to make me want to visit Wendy's often. McDonald's app is by far an app that is totally useful. They have deals daily that entice you to visit them more often. Starbuck's app gives you stars for each dollar spent for free food or coffee; Wendy's app unfortunately gives you no value for you money. It does have an "Offer" link that you have to find under the Account link, but then doesn't offer anything when you click on it.
Here is another tip Wendy's should look at to improve upon your app - both MCD and Starbucks apps have their offer deals and stars programs front and center once you open up their apps. What does Wendy's have upfront? Mobile pay button! Geez!
Crappy. Where are the deals? 1/5
I love Wendy's and downloaded the app because I wanted the same daily deals that I get with McDonald's so I can give them more of my business, however, I found the app to be pointless. I don't care to order ahead or give my card number or load money to my acct. Wendy's service is already pretty fast. Also, I kept trying to choose my location and although it brought up locations near me, it wouldn't let me select the location, only "favorite" it. One more thing - I played around with it and selected one of the meals as if I was going to order it and it led me nowhere after I selected my options; it only said I would lose my selections if I left the page. Useless app. I'm especially disappointed about the no deals.
NO COUPONS 1/5
Extremely useless. No Coupons. They want your card number so you can order online...again, no coupons.
Can't add funds 2/5
Keeps saying my finger slipped not sure what numbers go where and there is no help tab
Excellent app 5/5
By No Hostages
Mobile orders should be available at all stores immediately. Now I check the app to see if a location has mobile ordering if not i just keep driving.
Horrible app-doesn't work 1/5
Tried to use the app today and it wouldn't even stay open, let alone allow me to place an order.
When I tried to discuss the app with the staff at Wendy's, I was told by the manager that they didn't even know there was an app.
What's wrong???? 1/5
Wendy's if you guys REALLY care about your customers then you do something quickly about this poor and unsatisfying app!! It's absolutely terrible! I would give reasons why but if you just read other people's complaints that says it all I'm deleting the app!
Horrible pointless 1/5
It's nothing like the McDonald's app !! It's just a pointless app that tells u where Wendy's are located as if we couldn't use google or bing .. This App is stupid
Mobile ordering not available 1/5
I live in a major metropolitan area and there are no locations that accept mobile ordering. Wendy's might want to reach out to Chick-fil-a to see how mobile apps should work.
What is the point of this app? 1/5
Have you seen the competitors apps? Please add coupons or deals on the app, no reason for this app to exist otherwise.
Where are the deals??? 2/5
I have had this app longer than McDonald's and Burger King.
While I like that I can load funds for payment, I'm continuously disappointed that you don't offer any online coupons here, unlike your other competitors.
Instead of concentrating on mobile ordering in various locations around the country (but not mine), why don't you simply give us some deals on this app?
Why u have an app? Cus everybody does?
All wendys nearby me dont know about that yet, update em! Terrible
What is the point? 1/5
I downloaded this app figuring it had deals like its competitor's apps (McDonald's & Burger King). The app is not user friendly. Hope a serious overhaul is made to the app.
Not all Wendy's are great!!! 1/5
We moved from an area which included a wonderful Wendy's. When your newest french fries came out, we were delighted; they were hot and deliciously crispy and held their shape. And we were when we tried them. But we moved to Fuquay Varina and these aren't the fries that we had come to love. You receive a bundle of cold, barely-fried potatoes, period. Heck, I can go home and eat a raw peeled potato and be more satisfied. Come on, Wendy's in Fuquay Varina, learn how to really cook French Fries the real way. We used to go there every Saturday evening but not here. You're losing money with us. We've lived here for 2 years and have only frequented your place twice; we did it the second time just to give you another chance. Until we are notified that you have changed your way of cooking them, we will no longer eat there.
Definitely deleting this app! I expected it to be something like Mcdonald's app with all the amazing deals or something. It just gives you stuff u can google like directions and ingredients! Smh
Mobile Pay Problems 1/5
Consistently having problems with loading money on the app to use with mobile pay. Mobile pay is the main reason I use the app.