Do Not Use App Money Transfer! 1/5
I should have listened to my gut feeling and went straight to a Western Union location, but instead I used the app to send urgent money! The allotted time was only supposed to be six days but now my mother is still waiting to get the money I sent her! On top of that Western Union's customer service is horrible! I've called over five times and each one has a different answer as to why the money hasn't been sent. They even promised escalating my calls but no one ever returns them! Do not use the app for a money transfer! If you want to use Western Union just go to the location itself! You won't have nearly as much problems!!!
Not working 1/5
By Sea of love 20
I have uses the Apps before and works perfectly and I saved over $25. Unfortunately it is not working any more with me and the contact number of support they do not know anyway to solve the issue.
I am disappointment about the app.
Good app but 3/5
App is good and does what I need it to do but it needs to be updated to higher resolution. It seems to be behind and due for a major update.
Fast easy and much cheaper
Doesn't work! 1/5
The Western Union app doesn't work properly. It does not display my transactions correctly and the pay for transfers started on app doesn't work. I tried to pay at an agent listed on their website and they got to the end and there was no place to enter my ID. The agent was on the phone with WU for an hour and was transferred 6 times. I had to do the transaction manually and not only did they charge me an extra $11, the exchange rate to Thailand was almost 1000 baht difference ($33 US), which WU pockets. I'm contacting the NJ Department of Banking & Finance to file a complaint.
Easy to use 4/5
Quick and easy.
LOVE IT!!! 5/5
By In your presence!!!!
I love the APP!!! I have a iphone so I just sign in with my thumb print. No need to type while signing in, and I send to the Same people in Jamaica all the time!!! My info and the receivers info are automatically save so i just click the same person, every time, making my transactions quick and easy!!!
Fast easy to use 5/5
This beats going to an actual location!
Great App 5/5
Simple and easy. Very convenient.
By Hoggy Tha Boss
This service is awesome in a pinch!.. the mobile app is so convenient
Love this app 5/5
I am using from last 3 years and I love this app. Best exchange rate and easy interface. No fee in bank transfer and also you can send as low as 10$ without paying any fee.
Save time 4/5
Easy to send money directly from your phone, rather than driving a couple miles to the money transfer place.
Sends and receives money in a matter of minutes. Absolutely love it!
Excellent app 5/5
Fee is HIGHER than sending from any STORE 1/5
I thought that this app was for users but they're making more money this way!!!
Easy to use 5/5
App was easy to use so far. Can't wait to see how long it takes to complete the transaction.
Easy, fast, convenient 5/5
Wow! This is app makes it SO easy to send money to my family. I was even able to pay with Apple Pay!!!! No more driving to the nearest WU office nor opening my computer to send money.
Just amazing 5/5
Easy, fast and secure. No more words needed
Easy setup 5/5
My family member needed some cash and the app registration was super easy. I like that there is email confirmation required and other warnings and security in place. Sadly there are just too many bad people trying to thieve.
Very useful overseas 5/5
By Kidd vex
Safe, fast, reliable... 5/5
By CJ Larsen
Sometime I have security issues with them when they place a hold on the money.
However, that is for my protection.
You just need to get a hold of the security CS, not the tech CS. Once you get that cleared up, I send in under 5 minutes...
What a lifesaver 5/5
By Nan on the Go
Great way to send money - save $$$ from the rewards which came in handy when I had multiple transactions
Quick - easy - secure
Quick n easy 5/5
By Kani s
Very quick n easy with comparative xchange rates
Amazing rates and service 5/5
Rates are good and competitive. Also the service is excellent !
Great app 5/5
Used this app twice to send $$ to Indonesia. Worked perfectly both times. Easy to use!
Liked it better than MoneyGram 5/5
Way better and more convenient
Easy to use.
Good rate and easy 4/5
Good rate and easy to use
Easy to use and very handy when in a rush.
First time use. 4/5
By Thich Tien Tai
Easy to use. Convenient. Efficient...
Very efficient 5/5
Ok app 5/5
Needs to upgrade interface
Always reliable 5/5
By George Hamburger
Never had a problem
Absolutely Love this App
Country of Birth 1/5
WU app is not working! I typed the correct country of birth and an error appears.
Easy way to transfer 5/5
Can send money anywhere from anywhere
Highly recommended 5/5
Very easy to use and convenient. Took a little longer then I hoped to set up my account but still only a couple extra minutes way better then waiting in line at a store!!!
Easy to use 5/5
Very straightforward and easy to use! I could send in first use!
The app doesn't worry. 1/5
Can't send money gram. Trash
Bug fixed 5/5
By John Doing
It's working good now. Before I couldn't do anything all.
Stop stealing western union. 1/5
By Rouss l.
Unbelievable that you gotta pay tax on your money from the country you send and then again in the country the person is going to receive the funds. INSANE, government needs to regulate WU so they stop stealing from people's money!!!. The app is trash, never works fine!!!!!
So convenient 5/5
Easy. Fast. And secure. Thank You, WU!!!
Better since the update 3/5
I was just about to give up in this app. I decided to give it one more try after the update.
By Waqar jee
Very easy and good app.
Great app 5/5
Had a little trouble when it first came out, but is been working good..
For me works 5/5
So far the app is great !!
Cell phone app. 5/5
This transaction went smoothly, without a hitch love the new app and the way it works no problems at all will definitely use again.