Works pretty well for me 5/5
If you follow the instructions like you supposed to nobody should have a problem using this app, besides it’s pretty easy though, I’ve been using it for years and I have never had any issues.
No buddy help from customer care 1/5
No buddy assist from customer care
Me encanta muy cómodo 5/5
By My pychungita
Muy útil par mi i love 🌎❤️
Love the app 5/5
By Srujan Kumar
Best app for sending money to india
I’ve been using this app for quite sometime. In prior months I had no issues. Since this last update it appears the app doesn’t function properly on any of my Apple devices. After inputting information it sends me in a loop asking for the same information. I do tech support for a living. So I know the usual things to do. I actually had to resort to using my computer to process my transactions and even worse not all browsers worked. Please fix this mess!
Online sending saves me time and money 5/5
Very helpful. Saves me a bunch of time driving to an agent location and sometimes standing on the line for minutes. And the fees absolutely a fair enough...
Western Union 5/5
By Kingpin IX
Awesome app saves me a lot of time and it’s very safe 😉
By RAY MONEY
MUCH MUCH MORE CONVENIENT THEN GOING TO A STORE WAITING IN LINE WRITING IT OUT ON PAPER OR THE SLOW TOUCH SCREEN COMPUTERS
Why cant i pay in the app with my linked card? It asks me to go to a store to complete the transaction.
By Miriam Perez
Much better than going to publix. Automatic. LOVE IT!
App failure 1/5
By mr. tibbs
App took half hour to work at to install it twice for it to finally work
Doesn’t work 1/5
I couldn’t get the app to go past ‘add a receiver’ - just kept spinning. Tried reinstalling twice and finally gave up.
The Best 5/5
.....and WesternUnion is The Greatest!!!!! No more writing out money orders!!!! Yea!
Magnifico Servicio 5/5
By Jaine L
Estoy muy contenta y satisfecha con el magnífico servicio que brinde WesternUnion.
I use it to send money to my son and it’s so easy I do it from my phone..
Thank you Western Union
Love it! 5/5
Quick, flexible & i don’t have to go in the store!
Review your app 1/5
By philomena o
I notice that it's only Apple Pay and Credit card payment method that works when you want to send money, and the transfer fees is too expensive, but quicker. The last payment method option which is cheaper, that is $5 charge for transfer, but it takes 4-5days (if you are not in a hurry) doesn't work at all. It tells you "we are sorry but we couldn't complete your transfer with this payment method. You can send cash at an agent location." Why is the $5 transfer fee payment option there on the app if it is not useful at all? Please remove it or make it work. Thank you in advance.
Using this app is better then going in to send money, way better!!!😎✌️
Runs slow 2/5
By Itz Bebox
It updated the design and everything, but its to slow , I had to close and open the app 2 times to complete the transaction.
This is the best way to send money to my family in Cuba. Convenient, fast and works very smoothly. Highly Recommended
I don’t usually do reviews, but... 5/5
By Mrsz. Norris
I love this app!! It’s so convenient and does exactly what it says. Great job to the developers!!!!!
Western Union 5/5
Very user friendly!!
Western Union App is a time saver 5/5
By PBS the best!
Western Union App is great. I use it to send money every single month to my dependent mother. I love the resend feature. It takes me all of 1 minute to send money. Great and easy to use.
Frustrated donors. 1/5
By Dr. PD
To send 100.00 use to cost Americans 4 to 6 bucks now the price went up to 8.00 us. Guess what? Americans will stop sending money to people around the world. That will put western union out of business. Than everyone will be happy, won't we?
Great service 5/5
So easy to use and efficient
It’s good App 5/5
By Bobby vadlamudi
WU it’s no 1 app for money transfer.
Very useful!!! 5/5
I highly recommend this app! I don’t have to go out to send out money to my love ones to another country! It really saves me time! Thanks a lot for making this app. Hope you guys keep it up!
By Doc Smyrna
Multiple times to send money
Don’t Do It 1/5
$50 to send family money is some bulls***
Systems Don’t Communicate 2/5
By WU Expert User
Every time I click on option to redeem my points it asks me to log-in even though I’m already logged in. When I do login again and click on option to redeem my points it asks me to login again. Or it asks me to download the app even though I’m in the app already. However, if I just go to option to send money it redeems my points. So, why not either fix the glitches, or just let us know we don’t have to click on Redeem Points as our points will be automatically redeemed when we go to send money?
Where is Guam USA 1/5
Why isn’t Guam listed, it is America after all. You have other territories listed! I previously used this app all the time. I have American bank account, I am American and Guam is American territory. WU offices here all over but can’t use the app. Pretty bad!
The points doesn’t works. It makes a discount but still take all the money from my bank.
It’s a scam!
There is no easy way to use the points instead of the fee. Make it easier or do away with the points.
Does not work at all 1/5
I signed up to use the app on my iPad,but it wouldn't work at all. I was trying to send money to the United Kingdom, but not in England. When the screen for the recipient came up, it required an address, including a "State", which of course the UK does not have. When I tried to enter the County, the list only included counties in England. The site would not let me proceed without choosing one of the English counties.
Tech support said addresses were not even required, and suggested logging off and trying again. When I did so, the app would not recognize my password for three tries, finally doing so with adding a log in code to copy in. Still the address requirement stopped me from proceeding. Tech support suggested trying the website, but it had the same password issues, then locked me out after multiple log in attempts.
I would have thought that a well known company like Western Union would have better I will uninstall the app from my iPad and find another way to transfer money.
Too many freezes and crashes
The best app 5/5
Simple the best don’t waste your time this is the best one !
The Best 5/5
Western Union is the best option to send money abroad. When I travel I don’t carry cash because if I need it I know I can have it in minutes through WU.
New. Updated. Great. 5/5
App is working really good with all new features like Apple Pay 💰
Great And Excellent App!!! 4/5
By Thank You Lord Jesus❤️️17
So fast and convenient, I particularly love the improvements of the app each time it's updated. Keep up the good works guys. God bless you.
By pelia x
The transfer price charge is too high
Never A Problem 5/5
I have been using western union to send money to an inmate for the past 5 yrs. and I have never had a problem. The money has always gotten there on time and the app is easy to use.
21st century Jamaican 5/5
We always send money home, this makes it so quick and easy.
Pop up ad 1/5
By please stop pop up ads
I already have the Western Union app so please stop popping up your ad in my Word Connect game!
So much nicer then having to go to the store when short on time plus way more convenient then standing up in the busy store lines
App was great but finishing app started transaction in store not so great 3/5
The WU in two stores I tried wasn’t working. Which forced me to finish the transaction in the app — for an extra $10!!! Seems like a flaw that was intentionally overlooked. Maybe the expanded too quickly without expanding their servers because in both stores WU was offline and couldn’t be fixed! Pretty frustrating but the company got an additional $10 out of me because a friend of mine desperately needed some cash. Lame.
I downloaded the app and there are 3 options to chose from, the least expensive option is to pay cash $2 but put all the information of the receiver on your phone. Once that is done you will receive an email that says you have 11 hours to go and pay at a location that accepts the mobile app. I was able to use it once! The next time I tried to use it, it would not work when I went to Walgreens. I was told the service was down after going to 3 different stores I gave up! The next day I went to another Walgreens and was told the same thing. I decided to use the kiosk inside the store which cost more money and the transaction went through. I called headquarters to complain and they couldn’t answer why it wasn’t working the lease expensive way but they told me that they would give me 50% off of my next transaction. The $2 option should be taken down because it’s a lie! I like Money Gram better anyway!