At this moment I find the app worthless. I have tried several times to sign up only to get a message saying my email address does not meet the requirements. Support is no help. I keep telling them it will not allow my .net email address but the issue still remains. Apparently you can sign up with any email address
except if it is a dot net
Terrible Terrible Terrible 1/5
Have watched this company go from being top notch, to a place that I will never go. They have disrespected our police and they have disrespected our veterans. So sad, because this directly reflects their leadership or lack of.
No Wallet support???? 2/5
By Universal Language
This seems like a no brained but can you please add wallet support so we can quickly access our card?
More reward options 3/5
By Sol addicted
I would love to see where you could get a pie or even a cookie as a reward also. I keep saving my rewards because the only thing I like on there is taquitos.
I don’t always remember to use the app when I’m ordering, especially when it’s busy (which is usually always). It would be great if we could scan our receipts later and have applied to our account.
Survey in-app 4/5
I'm for the idea about having the survey in the app. Wether you would need to scan the receipt or have it auto link, putting it in the app and making those burgers from the survey link to our accounts sounds awesome. You'd get a better return on completion and make interacting and providing feedback that much better!
Add What-a-burgers to the rewards!!!! 1/5
Need I say more!? Other items are nice, but add Whataburgers to the reward list already. Your main product and it not an award. What??
Still, no burgers in the rewards list?????? Is anybody listening at headquarters!
Still no Whataburger reward from Whataburger. How odd is that! Add a Whataburger to the rewards list!
It ain’t working! 1/5
I upgraded my iPhone last week and you upgraded your app - and now you app isn’t working and I’m losing out on my rewards! I tried deleting and reloading the app but it’s still not working! I can’t even use the rewards I have much less earn more! Tell me what to do or fix it on your end of I’ll be forced to eat elsewhere!
App update glitch 2/5
By Anthony Ocanas
The app was working great for about a couple months then it started saying I have to update it but when I’d click to go update, there was no notification or anything showing it needed it.
App NOT working and will not let me update it! 1/5
By Cho chowing poo face
App not working at all.
App will not open after last update 4/5
Not sure what's happened but I had not had any problems with this app until now. Please fix.
Needs Apple Pay card 4/5
By Tx matt
Works great, but it needs an Apple Pay card so you can scan the code without needing to open the app.
Never worked 1/5
Ever since I downloaded the barcode has never worked. Yes I did confirm my email.Even gave my phone to one of the workers to try to fix it but nope! Didnt get to use it once.
Won't keep record of my visits 1/5
I've scanned my app at least 5 times. Every single time I come back to the app, it's gone. So even though I earned my rewards, I don't get credit for them.
No email 1/5
I really hate doing this because I love Whataburger but the app doesn't work. I downloaded the app about 5 days ago. I'm still waiting for the email to authenticate my account. When I try to have it sent again it says "Your account is being created, it will be ready shortly." I guess I will delete the app but that's disappointing since I eat at Whataburger 3-5 times a week.
Not working 1/5
Keeps asking me to update app, and my app is up to date.
Great Burgers = Great App 5/5
By Come and Take it
Great Burgers = Great App. I took a screenshot of my barcode to use when my wifi is not working, screenshot allows me to still earn rewards or redeem. Love Whataburger
Does not work 1/5
App says it needs an update. App Store says app is updated.
App doesn't work. Keep telling me to update 1/5
App doesn't work. Keep telling me to update
this app is always a great way to get free snacks here and there. It's be nice to add a few more options if rewards because there are some people who do not like the options and prefer not to download. Phone orders should be a hint too, customers are always in a rush and as a fast food restaurant, it should be an option. Otherwise, keep doing what you're doing.
Great app but... 3/5
Needs the option to scan receipts first of all. Second it always makes my brightness go stupid high killing my battery unless I recognize that it's all the way up. Other than that a great app. Needs to add Apple Pay and not as a "gift card" concept option.
Needs some updates. 3/5
By Jazmine German
I approve of the app. However it would be great to have some other choices for the rewards. Having the same rewards to choose from gets old after a while.
My review 4/5
At the beginning, I had some major issues with this app. Several times, I would experience glitches at the franchise that I was at, such as my barcode not scanning, or my info not going thru. But the last few times that I've used it, I've had no problems.
My only request is that once a person passes a certain number of rewards collected (like 20-25 or so), more items could be offered. Or maybe a certain amount off an All Time Favorite or combo. Other than that, awesome app!!!!
Needs update 1/5
Open the app and it says it needs to be updated, click on the link and there is no update.
Don't like 1/5
You can't scan the receipt. You have to let them scan it at the window, which always takes them a min trying to get it to scan your phone. You also have to remember to do it before you pay, can't do it after when you're in a hurry because again, can't scan the actual receipt. I don't want to only be able to get a specific item with my points. I want it to go towards something I like.
Are the rewards worth it? 3/5
I love Whataburger. I like the app, but the rewards for using the app seem to be insufficient. Free fries, breakfast taco, etc? How about a free All Time Favorite or Whataburger with cheese redeemable with 10 or more reward points?
1.5.1 doesn't work. 1/5
This app isn't working at all, it asks me to update. I have 1.5.1 version. I love Whataburger and I have lost a lot of rewards.
Love the app 5/5
After some initial training issues from the restaurant the app has been working great. My only have two suggestions
1) it would be nice to earn rewards passed on the amount you spend rather than a visit. If I take the family I would have to buy each meal in separate transactions to get additional rewards.
2) love he surveys for a free whataburger, but would be nice to be able to complete the survey in the app and then store the free whataburger in the app and not have to keep up with a paper receipt.
The barcode to scan for rewards still doesn't work after the recent update to fix the rewards on my app. Fix it.
Keeps taking me a verification email. Then it won't confirm the email. Bad app !! Do some work.
Does Not Send Auth Email 1/5
Can't even use because it won't send the auth email. Tried to change email and app won't let you edit. Deleting. Not worth reinstalling.
Can't log in with Facebook. 1/5
Guess they are loosing so much money they stopped keeping up with the app.
No Rewards 2/5
I find the app not working at times therefore I have missed rewards that I should have had five times over as much as I go to Whataburger.
I don't want to use my phone to pay 1/5
In order to qualify for points you have to pay from your phone. I had my card info stolen at a Whataburger one time so I only use cash there now.
Free food! 5/5
Just got my first reward today!! Easy free food
No more rewards 2/5
I finally got enough rewards for a free item that you get through the app only to find out that all my points are gone.... so now I gotta start over again... don't really understand why I have a app that gyps me for being a faithful customer. Way to think of the customer Whataburger!
Lame rewards 2/5
Love whataburger, and the app works great for me. But...after letting 2 rewards expire (because I could care less about a small fry, shake, or taquito) I think I'm done with it.
Did not work. Said it wasn't up to date but gave no option to update.
Works great 5/5
App works great for me, have never had any problems with it. It's good to get a little bonus from being such a frequent whataburger visitor.
Forget your wallet? 5/5
By Allen Lansing
Left my wallet at home by mistake. I was in line at whataburger (10:58am) just in time for a honey butter chicken biscuit . I had Already order and was Freaking out. Then I downloaded the app and paid through that. Took me 5 minutes. Love the world we live in.
Decent app 3/5
The app is fine, although it is surprising there isn't a way to add receipts into the rewards program if you don't scan your barcode during the transaction.
Wallet support 3/5
Needs apple wallet support, would be nice to have the pass to pay available in wallet
Hardly Ever Works 1/5
By Top Top Chef
Deleted this app today when I updated to the latest version and it removed my previous visits and reset me to zero. This was after only getting credit for 1/2 the times I used the app. It's more trouble than it's worth. Don't bother downloading it.
App Problem 1/5
My app hasn't worked since Monday- had to delete it and re-install! What's going on?
Doesn't work. 1/5
Didn't have my wallet with me today so I used Apple Pay to load money on to the app. Except now the app won't connect to the network and I'm stuck in the drive thru holding up the line because we can't figure out how to pay for my order.
Will not Open 1/5
Will not open. Keeps making me try and open, but shuts me out of already obtained gift card money. Please fix. For now useless
By Goat rage
Downloaded app, received email, when I went to confirm it I was taken to an error page. Deleted app downloaded again. Now it says account with that email already exists. Now I can't even get the app to use. Thanks for nothing.
Add a code on your receipts to enter on a later date!!! 1/5
The app needs the option where, if it wasn't scanned upon the visit you can enter a code off of the receipt. A lot of the locations don't mention the app when ordering and paying. So it's up to the customer to remember. Many times you wait so long in the line that you get distracted on your phone. By the time you pay you're just irritated, that you forget to scan the barcode. Please fix this!!!! Especially when your customers are spending money! It's nice to get rewarded. Thank you.
Awesome app! Just a couple of improvements… 4/5
By Rádadeus Ä Sohji
To start off, this is an app with a great design. The restaurant's aesthetic carries over into the app, plus you get to see the full menu and the nutritional information. You also get rewards, which last up to a year (that's a long time) after 5 visits, which is also amazing. And, you get the opportunity to load a balance to the app itself and use it as a gift card!
There are a couple things that, if I were Whataburger, I would invest some time in:
• Whataburger in Wallet: It would be very nice to have a gift card tab for the app, where one can access their QR code and their balance (without the worry of opening the app). This feature could extend to gift cards in later versions of the app, too, especially when one can order straight from the device!
• Location-Based Reminders: Whenever ordering off of the app comes out, I would love to see it also include Location-Based Reminders for picking up an order. Have a screen that pulls up with a button that says “I'm Here” so that the Family Members inside can make the order fresh.
Doesn't work properly 1/5
By Step ray
Tried to use the app for rewards and it won't bring up a barcode to scan.