Give us the ability to react to comments 4/5
Easy to use 5/5
Our groups recently started using the app and wheniwork scheduling. Easy to use and learn and great support for when I had questions (and I had a lot!)
New update is TERRIBLE 1/5
Before, creating my schedule and setting my availability was a breeze! I could switch it whenever school was in session or vice verse. I could even set a preference for being unavailable twice in one day, or set my availability for a certain time span up until a specific date.
Now it is on a weekly basis - terrible idea. For example, for Friday I am available all day. But now, I want to make my Friday’s unavailable to work from 5pm-12. When I try and input this, it keeps telling me it’s “conflicting with another day.” This is absolutely absurd! It’s not conflicting with another day because I don’t care about future dates, I want it to be consistent every Friday now! Now I have to delete my entire availability schedule for each day just to change ONE availability for any day. It’s ridiculous.
PLEASE undo this. Or at least give each person an option. Maybe it’s a glitch because being a 19 year old, completely understanding technology, me nor my coworkers the same age as me can figure this out.
The new “My Availability” section is terrible 3/5
We use When I Work in our college to manage student employees. They used to set up an “Availability” calendar based on each semester and whenever they require a change in schedule, we just would have them to either request time off or create a new availability for that period.
The old Availability system allowed then to do that very quickly since you graphically visualize your week, but now we have to add slot by slot in a very complicated way.
I understand that the new system would probably serve occasion when the employees will have a different schedule every week, but I honestly think this is a minority among When I Work users. I think it would be great to have both new and old systems working together.
Bad update 1/5
Horrible, deleted all my availability I had before and the new upgrade is terrible. Pretty sure they also deleted the review I wrote yesterday
Month view needed. 4/5
I’m using this program as an employee. I have a schedule that is repeating every other week with the opposite days off. When looking at my schedule it would be nice if there was a month view along with the week view. If I want to see if I have a certain day off 9 months from now I have to scroll way to many times.
New update is annoying 3/5
Used to be great but now the system is awful. When you try to set a preference it will say it conflicts with another day in the distance and it's very annoying. I wish the way it used to be would come back!
Nice looking interface, difficult to use 1/5
By President Summer 16
From employees employer are having issues within using it from the first use, that is no no in my book, I’d say save your time in dealing with setting this program for hours or days similar to QuickBooks and download something with an easier interface, one that you can clock in and go showing where the employees are without having to dig through all different type of tabs or having to log on from the computer.
Awesome and Easy 4/5
Is one awesome app/tool. As long as you put the setting the way you like... keep track and communication open with ALL STAFF... ALWAYS. So, no comprehension mistakes... pretty straight forward.
employee problem 1/5
i’ve been having problems where i try to say i’m available for a certain day and it says that i cannot do it because it conflicts with something on that day WHEN I HAVE NOTHING ON THAT DAY SCHEDULED IN. it’s been bothering me and recently it has gotten worse
Horrible update 2/5
WhenIWork has always had its share of quirks but this most recent update has removed some of the better features. Bring back the ability to set a default availability, please. Having to go through and do it day by day is ridiculous. Also, the My Pay function was incredibly helpful. Not quite sure why that was taken away. Extremely frustrating.
New update makes availability bad 4/5
It used to be really easy to change your availability to “I can’t work this day” or certain times on certain days but in this newer version it doesn’t let me mark a day as unavailable because it says it “conflicts with next week” or whatever.... very annoying. I even mark it as always repeat every week and it says the same things. Please help, thanks
Otherwise the app is cool and good for my job! been using it for a year.
The best 5/5
I love this. It's so convenient and it notifies you 2 hours prior to your shift
Crappy update 1/5
Worst update. Very difficult to enter availability for NOC shifters and delete preferences if an error is made. Would not recommend this app.
What happened to the availability settings? 4/5
Before the last update I had a set availability that would roll over week to week. Now I have to set my availability for everyday of the month. Every time I open the app it ask me to set my availability again. I tried to reset my saved availability schedule but the app says I need to specify a future stop date. I added a future stop date and the app gives me the same message. Please bring back the ability to have a saved set availability schedule that rolls over week to week.
Love this app 5/5
I love this app just wish you had a version for Apple Watch.
Multi Store Manager 5/5
By Val C
I love this app , it's very useful for our business , helps tracking where people log in or out ,and it lets you know when someone forgot to clock in as well. We've been having problems for a while with it logging users out but i think that got fixed , the only thing that's not really convenient with the new update is the filter when wanna check out the schedule for a certain location , i think the old way was way more convenient especially when you have access to multiple locations it will show you all of the locations at once ... it's kinda of a mess ! wish you guys went back and eliminate that filter , other than that's it's a great tool !
Poor customer service 2/5
If you don’t cancel or hibernate your account as a seasonal business, they will not refund your money or offer a credit.
Great app 5/5
It takes a bit of getting used to, but after you've played around with it a bit the app is easy to use and very helpful! Great scheduling tool for work!!
Hate the latest update 2/5
By Tori Y
Seems as if we’ve added another step when I trying to look at several of the job locations I am responsible for. It was easier to just tap the arrow before. Hate the new filter. It’s tedious
The update has made the app basically not at all useful for me to use. The best thing about it was that you could view who was working at certain locations, instead of all locations. My workplace has 14 locations, it's not at all useful if I can see every single person working that day.
Very user friendly! 5/5
I love how easy this app is to use, it's very easy to use and I haven't had any issues with it!
When I Work is working hard 5/5
Thank you for the constant improvements to the mobile features, the last few have eliminated many thumb swipes, keep up the good work.
Great and handy app. 4/5
By Margaret luvsya
I love this new update except for one thing. I dislike that the schedule automatically shows the schedules of both locations. With the old version you could decide which you location you wanted to view or you could view both. Most of the time I only want to see one location and you can't do that on mobile anymore.
What a POS 1/5
This app is stupid. It always logs me out at random and doesn’t allow me to log back in so i have to reset my password. Dumbest app ever!!!
New update has problems 4/5
This app is great, but since updating, it constantly logs me out now. When I first log in, I see my schedule, and I attempt to click another tab and it brings to me to a screen that asks me to add my workplace. This screen doesn’t allow you to do anything but log out or add a workplace that you’re not authorized to add, so you have to close your app and reopen it, and login again.
Very helpful for staff scheduling 5/5
Very helpful for staff scheduling and timeclocking. Had a crashing issue after Oct 18 update - but a remove and reinstall fixed that.
App keeps crashing 2/5
This was working great for me until the update and now I can't use the app without it crashing on me
bad update 3/5
ever since the new update i keep having to logout and sign back in, in order to get to my work schedule. when i log in, it sometimes takes me to the find my workplace page and whenever i find my workplace again it won’t let me in, so my only choice is to logout or close out the app. very annoying
App crashing 5/5
I love this app, but ever since the update, it keeps crashing. I open it, it crashes/closes. I open it again, same thing. By the third or fourth time, it will stay open.
Bad update 1/5
Love the app, but, the new update is not stable. It has crashed a few times on me and it makes me re-login everyday.
Keep getting kicked out of my workplace 2/5
This app was working well but with a new update has since been rather frustrating. Each time I start up the app in iOS it connects me to the system and then 5 to 10 seconds later kicks me out of my workplace. I then have to restart the app and re-login every time.
By tap out
Don’t like the new update! Thumbs down! If it’s not broken don’t fix it!
App was good but now it keeps going to find my work place and forcing me to sign in. Not sure I can use until it’s fixed.
Crashes upon opening, it's fully updated
App is now blocked by Find my Workplace. I have been using this app for a couple of years, but will have to find a new one if this is not fixed soon.
Do not update the app 3/5
The recent update has made it difficult to access my schedule, it crashes by asking for my account Id or address, if I go back it then kicks me out forcing me to log in every time I want to see one shift at a time.
Keeps crashing since update 1/5
By Sleeper Affect
iPhone SE. Will update review after it's fixed.
After the recent update the app has started to sign me out every day and the connection switching issue has become more of an issue. If you are walking out of the office and leave the WiFi zone, with the app open, while trying to clock out, you have a 50/50 chance of it actually working. If these two issues were resolved it would be much better
Great but one issue 4/5
Ever since I installed the new update I have had this problem. I open the app for the first time since the new update and it works like normal. The next time I open the app it sends me to a page that says Find My Workplace. The only options it gives me are to input my workplace or to logout, I can’t go back to my schedule. In order for me to access my schedule again I have to close the app reopen it and sign back in. Before none of this happens and it is very frustrating to have to do this every time.
Great app 5/5
This app keeps getting better and better.
No alerts on work chat 3/5
As others have already stated, there are no audible alerts when using work chat. This makes this feature nearly useless as you constantly miss messages.
Pretty good 4/5
It keeps track of my hours I work, eyy, that's pretty good.
Super convenient app 5/5
By Alexis in Austin
I've had zero negative issues with the app; it works just as it should :) I quickly check my schedule and chat with coworkers.
Side note: I would love an alert option for chats!
Crashes all the time 2/5
This app is user-friendly, as many reviewers have said, but it crashes way too much and is extremely slow. Usually takes several minutes and at least one crash before I can even look at the schedule or see chats. I've spoken to several coworkers and this is the case for them as well.
Basic but easy to use 4/5
Super easy to use as an employee (I am not an admin user/manager, so can't speak to cost or anything like that.) Nothing too fancy, but is a simple, clear way to access and edit your schedule/availability.
Awesome app! 5/5
This is such a convenient app for work! I have access to talk to any of my coworkers if I need and it makes it extremely easy to change my availability and it makes it easy to request off! If a place of work wants a good app to use for their employees, this is the one!
Great app 4/5
By V Sosa
I love when I work app I can plan my life accordingly thanks to me being able to see my schedule in advance and it's so easy to use!
Convenient & Easy 4/5
It’s a convenient and easy to use. BUT sometimes it freezes and you can’t log in right away... which essentially you lose 2 minutes of your time... and it doesn’t seem like a lot but it adds up.
“Free forever, No credit card Required “ 1/5
Then it prompts for payment when trying to schedule a few weeks in advance. Also crashed a few times, had to enter all my employees info twice and a couple of positions also had to be entered twice.