love whole foods & the app 5/5
By chicago shopper
easy to use. coupons are the best & the recipes are a great extra.
It used to work 1/5
When I first downloaded this app, it worked beautifully. Now, it opens, and then immediately shuts down. I've updated my software, and updated the app. I've also shut down all of my open apps, and even restarted my phone. None of those things have resolved the issue. So, needless to say, the app is now useless to me because it will not actually allow me to use it. I'd like to be able to order online, but every time I try through the website, it tells me to use the app. Since, I'm unable to do that, I'm essentially not allowed to order online.
Someone at WF please fix this! Thank you!
Dietary Restrictions 2/5
Please add gluten to your list of dietary restrictions
Waste of data space here 1/5
Really should of read the reviews. There is almost nothing on this app. A few sales on very few items. But not enough worth keeping this on my iPad.
Not working even a single time. I just couldn’t open it.
Needs improvement. Mapping function has serious glitches. 2/5
By double charged for order
The foremost issue I have with this app is that the “find a store” feature is accurate, but for all of the stores in our area (Raleigh), the “get directions” feature displays a map that is at minimum slightly off, worse case very off. I tried to get directions to a new store, and it put me 20 minutes away, on Arco Corporate Blvd instead of Arco St. Something is seriously broken.
The rest of the app is OK, but it just doesn’t shine when compared to some other grocery store apps.
App Never Works 1/5
This has got to be the worst app. Never works. Neither does the rewards app. Very frustrating.
This is really annoying! I’m not even able to log in to my account. 👎🏻👎🏻👎🏻
My digital coupon doesn’t appear 1/5
By G Mays
I’m using this app to get points and discounts but the barcode or digital coupons don’t seem to be working properly when it’s time to scan at the register !
Used to be helpful 1/5
By Perkins Langdon
I used this app all the time for recipes and inspiration. Now all that is gone. There’s no way I’m going to register for coupons I don’t care about. Deleting the app.
Hard to use 1/5
I wanted to do some price checking so I could budget. Could not find departments listed, individual items. I was so frustrated I quit
By -John Doe-
This App has not once saved me any money on things I usually purchase. I’ve scanned the barcode from the App countless times at the register after making purchases with no price change. I spend hundreds of dollars here a month, maybe someday something will change.
No recipes anymore 1/5
I used to love this app for the great recipes and it even gave you a shopping list. Now it’s just a bunch of sales offers and is poorly designed too. I’ll be deleting this app unfortunately. It used to be really useful. Whole Foods has just generally gone downhill the last few years.
Bring. Back. Recipes! 1/5
By disappointed veg
What happened to the good recipes in the previous app? Why ruin a good thing? Urgh.
Updated app 1/5
This is absolutely the worst app I have ever seen in my entire… What is the sense if you cannot see your store without going through a bunch of steps.? Big fail🤬for the record I even reload it, still 🤬
Unable to even review not to mention order Holiday Table offerings.
Unable to review in-store specials.
HAS and I DO NOT WANT another sign-in, coupons to track, and the hassles that go with that. It reminds me of homework. 😰
Don’t want coupons @ checkout.
[Off topic of app review yet... If you want to entice long term customers LOWER YOUR PRICES (listen up Jeff).]
Without the recipes this app is useless. I keep the app with the hope they will realize their error and bring back the recipes, but I am quickly losing hope.
Fix the local store glitches! 1/5
Not only does it no longer show sales alongside coupons, but when I go to find my store, it makes me search through the entire directory (and even when I enter my zip code, the first options are nowhere near me), even though I have a home store selected. And when I finally get to my store, it won’t show the sales - nothing happens when I tap on the sales icon. It was fine before - why mess everything up?!?
Why change the app? 2/5
The previous version saved the store location and popped up the weekly sales info with one click. Now you have to search for your store every time. Painful!
The app is useless 1/5
I like Whole Foods, but this app is pointless. It does not allow you to create a shopping list, very limited coupons, and the weekly sale is easily accessed on the website.
By Pat Kaz
Junk. Poor design, useless, deleting.
New version, huge step back 1/5
Sales at my local store are not available via one click any more, and finding them is even more annoying if I am not near my store, as I have to browse through a list of local store to find mine.
Not what I was hoping for.... 1/5
I was hoping to check the availability/price of the items I was looking for before I made the trip to Whole Foods. But because of the limited access to information your site/app provides I will not be shopping there today. Poor app=loss of business.
By Jordan Edelstein
The best part about the app was the recipes and I was hoping with this update they’ll come back. 🙄
The most unstable app I have 1/5
By Kathryn in DC
It crashes alllllll the time, and of course without fail, crashes right when I’m checking out, so if there are coupons I want to use, I can’t. Why don’t you leverage some of the expertise from Amazon and FIX IT!!!!
Deleting App 1/5
Location and sale info is of little use ... what happened to the recipes?
Nope, deleted 1/5
What happened to the recipes? This app has very little use for me now. Coupons for things I don’t use and locations of your stores? That’s all you’re going to offer?
Add Apple wallet feature 2/5
It takes so long to load in the store because the app needs to connect...just to load and scan. This makes me feel weird because the people in line behind me are waiting for this silly app.
Please consider adding a feature to allow this app to connect in Apple wallet. So much faster and more efficient.
Every month the store wastes paper to print out coupon books and then their app has only a few available coupons. What is the point of the app if it doesn’t offer the same as their paper coupons? Ralphs’ app offers tons of coupons and you don’t have to drag them with you to the store. Get it together Whole Foods/Amazon. This app is just using up space on my phone while your company wastes precious resources printing coupon books.
App won’t open 1/5
Both the latest version and the previous one crash when attempting to open the app on my iPhone 7.
Please fix 1/5
Not working for local sales. It was working just prior to the update. Not now, not after reinstall & reboot. Come on.
Multiple clicks to get to local sales 1/5
By Wyman C
That’s really annoying. Today I can’t even open the local sales page.
Bring back the shopping list feature. That’s lol was very useful for me.
Nice app, lacks functionality 2/5
I am no longer able to access the sales in my store. I used to just go open the app and see coupons and sales, now I have to select my store and then see the sales. Which is inconvenient because when I click on sales it doesn’t open. Now I’ll have to go online to see the sales in my store. Defeats the purpose of having the app 😒
Awful updates 1/5
Getting to my store’s sales is entirely way too complicated. The app should remember “My Store” and pull up the sales for that location every single time without having to navigate whatsoever. Instead this app shows me stores in the United Kingdom when the vast majority of Whole Foods customers and stores and in the United States. Even when I type in my zip code, which is the same zip code that “My Store” is in, it pulls up stores from the next state over. The recent updates with the darker green color change have been terrible for the user and have made my app crash (using up-to-date iOS software). More recently, I am unable to even click Local Sales - seems to be a dead link. This app should be simple and user friendly. The old font and styles matched the stores brand and now the squiggly funky lines and lettering are distracting and inconsistent with store signs and coupon books. Please revert to old simplicity and design.
The app update has killed the app. It barely ever works, less sales than before, less user friendly, too many screens to go back and forth, doesn’t remember your store, etc. it’s gotten worse if that was even possible. Where are these great deals promised from amazon and the better app they promised?
Doesn't even work anymore! 1/5
This used to be a good app, but it is now totally unreliable and practically worthless. Coupons are hit are miss, sales won't load, I can't enter my phone number because it says another account is using it. It definitely got worse after Amazon too over. I expect better!!!
No likey 1/5
By The Haiti Bunch
This update is visually unappealing, especially those squiggly line breaks in the coupon section. Also, the number of taps required to get to my store's sales is just silly. Maybe some really valuable coupons might make up for things! Whatever happened to $5 off $20 worth of fruit, meat etc.?
Please add Gluten-free coupon option 2/5
Had no meat, no seafood, and no dairy but no option for no gluten
Logs Out! 1/5
Every time I go to open & use this app it has logged me out! Annoying!!
Never works 1/5
We live near a couple of Whole Foods locations. I generally go to one and husband goes to the other. Every time either of us are in either store and try to use it for the coupons, it freezes and hangs or won’t connect. Every. Single. Time. Thought the update might fix it but NOPE.
No coupons 1/5
This app has no coupons
Where’d the recipes go? 1/5
This app used to have recipes that were my go-to for so many occasions. In addition, searching for items (i.e. aisle figs are on), is cumbersome and I have to weed through old articles. So disappointed!
Bring back recipes! 1/5
I am happy to see sales but wanted the recipes! That is the main reason I used the app before. Come on, Amazon. It's not just a shopping tool.....
Endless loop of login issues 1/5
Tried to sign in with Facebook, got a weird merge request, tried to sign in with email and password does not work, requested a password reset, can not send a reset to the email cause the email was provided through a social account but which social is not stated .... no authentication should have so many impossibilities to resolve. Waste pf time, poorly designed.
The previous Whole Foods app worked well: easy to find local sales and apply coupons. The new app is awful, almost unusable for locating sales.
Deleting this app 1/5
I used this app many times a week for the excellent recipes and shopping list. I am now deleting it.
Please make this app more user-friendly. There is no shopping list feature. Also once my store has been saved. I’d rather not see a list of other stores in the search feature. Why can’t a shopper click on a digital coupon and get product details. I have other complaints, which have already been addressed by previous reviews. I won’t be using the app and have removed it. I’ll check back in another month to see if it’s been updated. If it has I’ll download it again. But until then, please fix this very boring and useless app.
Terrible. Bring the old app back. This new one is such an inconvenience. I really enjoyed having access to recipes!!! Why change it?!
Too difficult to find sales 1/5
Unfortunately, every time I open the app I am asked to select a location in order to view sales. This tab should automatically open to sales at my home store instead of asking me fore a location.
Please fix. It’s inconvenient and makes no sense to keep entering my location if I have set a home store.
Keep freezing in iOS11 1/5
Happens every time the app is launched.