Update destroyed app 1/5
It worked fine until they updated it. Then it wouldn't open. I tried to delete app and reinstall it but it won't reinstall- it thinks I already have it. So I can't get the icon back on my home screen. I have to go to the App Store and open it there. Amazingly it then gives me my original format (which I liked) and not the updated one!
So tired of having to either delete and reinstall or shut my phone down and restart as e-mails will NOT open. I have an iPhone 6s and really hope you fix this soon. Very aggravating to use. 😠
Doesn't Open 1/5
The app opens for a split second and then shuts down. Have tried removing and re-adding the app, the problem remains. Problem on both iPhone and iPad. Very annoying problem
Great app 4/5
Does exactly what I need
By Panda's Kitty
Very convenient app. Whoever thought of this should be promoted and get a jet. Thank you come again.
Needs help 1/5
By Evy d
Update to my review: the app still doesn't work, even with the updates they said they'd made. Still continues to freeze up when trying to read emails unless I delete the app and reinstall it.
This app used to be good, but I've noticed for the last several weeks, I have to delete and then reinstall the app because my email doesn't load properly.
App Email Count Update 3/5
Used to be able to forward a voice mail message via .wav format. It attaches a zero kb file and not the message. Please fix. 5/26/17. Called support, they told me to delete app, restart cell phone. I did that and not I cannot even download the app. GRR!!!
Works great! 5/5
Easy to use and lots of good features.
App hangs up 1/5
Many times when I open the app it is hung up and doesn't load my emails. I have to delete the app and reload it. This is getting very aggravating.
Xfinity Connect 5/5
By Angry AR
Works great! E-mail on the go!
I don't know why it says "Angry AR!" I'm not angry! Love being able to do e-mail from my phone!
Very happy with the app. Very well organized.
Can't forward my calls 3/5
All the features BUT call forwarding work. I was able to forward my calls once a few months ago but all I get now is an error message: Unable to process your request. Please try again. It would be nice to have this feature working instead of googling which * feature to dial from our house phone to have calls forwarded to one of our cell phones then actually do it before we leave the house.
New update, old problems 2/5
By Grandma Wiley
I just downloaded the latest update on my iPad. Now it does not download all of my emails. I had to go on my phone to get the missing ones. I also got a network error. Please fix this.
Great app! 5/5
I've been very happy with this app. No problems.
Simple, Easy to use! 5/5
EXCELLENT in a pinch 😉 5/5
This app has EXCELLENT text messaging service when your in a pinch and need a backup 😉
By Shy one 1000
This app constantly crashes. I have to keep deleting it and then reinstalling it to check my emails. Pitiful
I love this app. 5/5
This is a life saver when I need to check my email or answer my home phone, while on the go.
By Abby Bean
It's hard to believe, but every time they do an update to fix one thing, they manage to negatively impact another aspect of the app that makes it inherently prohibitive to manage your email efficiently. *4 years later and this app is still laughably awful. 9/10 times you open the app, the messages simply won't load. Mind-boggling how a company this big is not able to have a decent email app.
Doesn't work 1/5
Cannot update contacts and cannot make calls over wifi
Comcast is a large corporation with a nonfunctional app 1/5
App frequently crashes when deleting emails
Load time for text only emails is extremely slow whether I'm on wireless networks or not
App is clunky and rigid compared to the flexibility of Google
Enough with the fixer upper updates, hold your programmers accountable or fix your structure so that the programs work
And you have the gall to bill a month in advance
Doesn't work 1/5
The Voice feature just says to call or visit Comcast
Hope they improve this 3/5
I would like this app to be improved to be reliable. Keep having to delete the app from my IPad to reset it. Please improve the app.
Updated to iOS 10.2.1 and no longer worke 2/5
After updating my iPad, i can no longer download or read new mail. Until something is done, the app is useless to me. I wish someone would fix it so that consistently functions properly!!
Many bugs. Frequent updates fix some bugs but create others. I use it because it is so convenient, but I am frankly tired of the constant updates which still do not make the app work consistently and correctly.
With the latest update, the e-mail counter errors have been corrected, but the app is so slow! I can connect and access my mail on the lite on-line version quickly, but the app still needs work. The slow response is a new bug once again.
With the latest update, I frequently get error messages and new mail will not download. Again, this is a new problem and continues the pattern of fixing one problem while creating a new one.
Another update and now when I am notified of new mail, it takes forever to view it. This is definitely an app problem because I am able to get mail normally if I do not use this app.
04/13/2017: The latest glitch refuses to retrieve new mail without showing authorization errors. This is just another in a multitude of annoying bugs this app is constantly experiencing. Why???
On 05/12/2017: I have to keep logging in and out in order to get my mail due to an "authentication" error. This is so annoying and needs to be fixed because getting my email should not be difficult or impossible every time.
05/21/2017: still not downloading email without repeatedly signing out and in again. I am really tired of this annoying, undependable, buggy app!!
A good idea in principle but buggy 2/5
By Chris Cardinale
This app has a lot of useful features but it isn't reliable.
Xfinity review 5/5
By Let's go Flo
I love the convenience of this app really great
Good but not great 3/5
I'd like to be able to access trash, and indicate spam. Otherwise no complaints.
Nice app! 4/5
I just downloaded the app for my phone. I like the features and that it has synchronizing capability to keep my Outlook and iPhone mail app in sync. It would be great if there was a way to sort by sender in my app so I could quickly find and review emails from one sender. Otherwise I'm very pleased.
Convenient and Reliable 4/5
Easy to navigate through and I haven't had any problems
Worst App Ever 1/5
If I could give this app 0 stars I would. It rarely works. I have to uninstall it & reinstall at least 4 times daily, and that's on a good day. Get your app & act together. There is no excuse for this!
Love it 5/5
By manda turner
I love this app it's perfect
Good so far
Comcast app 5/5
Comcast has really impressed me by improving the app and it's controls. Good job all! Now they need to improve on the cell phone service. Xfinity mobil
By Short horse
I have to download the app daily or it doesn't work. I would expect way better from Comcast especially for the amount of money we pay.
Doesn't load emails!!! 1/5
This App has not been working for the past few weeks. Inbox won't load new emails or remove ones I've deleted. When I try to read new emails, the message takes forever to load IF they even load at all. SO ANNOYING!!!!
Always need to restart 1/5
Every time you access the app, it cannot connect. You have to kill the app and restart it. It is very frustrating and you would expect a company like Xfinity would have better quality control.
Works fine for me 5/5
I don't have any major issues with this app. I have many email addresses and apps. This one is better than most. I can check my email and delete items from the server. I get notifications when I get a new email and when my landline phone rings. I can check voicemail from my landline. I can delete emails in batches. I can send emails and access contacts on my device within the app. These are the main things I need the app to do and it does it. The spam filter is pretty good. I have a gmail app that used to be ok but now it's terrible. The gmail app has a bunch of weird colors, deleting in batch mode is complicated, and the new colors/icons are distracting. Yahoo app is also lacking due to their new authentication process. AOL app was ok but recently has too many ads and ridiculous amounts of spam. The whole service is weak. I have some issues with Comcast/Xfinity on the whole but the app is pretty decent.
Love it! 5/5
I love the fact that I can answer my house phone on my iPad! This app is really cool!!
I have Xfinity app on my iPad and iPhone for my email. To use it and not get an error message I have to double click on my Home button and close everything, including Xfinity if I'd used it, then open the app. Only then can I read or delete mail. Called Apple Care. It's the lousy app.
It worked for a day or so after the latest update, and then the mail stopped loading again and now the app won't even connect. Nothing else on my iPad has any problem connecting to the net.
XFINITY App. 5/5
I am happy with all of my XFINITY services and with each of their apps. as well.
Terrible app 1/5
This app does not work properly! I have to constantly delete and download again. Please fix!!!
Piece of junk for months 1/5
I have to reinstall every few days - when I delete mail in app, it doesn't synch to Comcast server and/or I can't open a mail to read it in the app
Works well 4/5
So far it works very well. Had the app two days so I am still learning it. Seems reliable!
Won't Connect 3/5
I'm connected to every other app but this one. I've decided to use my gmail for important emails so I can gain access.
Doesn't work 2/5
By prt sc
Worked first day/time downloaded it (showed phone # & caller id) but after that didn't Home phone would ring but nothing on my iphone. Deleted the app & going back to regular advanced call forwarding. At least I know that works.
never loads 1/5
only half of the email information loads, the app keeps checking with the little wheel turning and you can't read anything. i have to close the app and restart it every single time i use it. have reinstalled it several times and nothing changed. if i could rate it less than zero i would.
Great ... 4/5
... once I figured out how to use it on my mobile I-devices. Hope a desktop version will be available soon.
This app has worked great for a long time. Now all I can see is the title. The email content doesn't down load on my iPad or iPhone. It's also incredibly slow on my pc. Please fix asap. 5/14- still waiting for this app to be fixed!!777