Phone service from XFINITY 5/5
Absolutely perfect service.
I couldn't be more satisfied!!
XFINITY is the greatest TV, Internet, voice remote, All perfect.
Worst app ever 1/5
Hey Comcast tech dept figure this out. Emails don't load, I get error messages every time I launch the app. Seriously your a big company get you sh-t together.
Love using it. Very practical and nicely designed.
It worked for a day or so after the latest update, and then the mail stopped loading again and now the app won't even connect. Nothing else on my iPad has any problem connecting to the net.
July 20 - Still terrible. This past week I've had to delete and reinstall the app daily.
Note to Comcast -- stop insisting on getting my phone number and I would happily leave a review via your pop up request form.
By ttyl boss
Slow, buggy, crashes all the time. It's like waiting for AOL mail back in the day. Xfinity is so far ahead with their cable boxes and other services but they can't fix a little app. Unbelievably frustrating!!!!!!!!
Issues logging in since updates 1/5
Ever since the app updated about a month ago both my husband and I have not been able to login. Our password which we have not changed no longer works.
It was a great ap when it worked and since it hasn't has taken the convenience out of using the alarm service.
Locks up, closes 1/5
App is all most useless on iPhone for reading emails, curious that a "technology" compqny has an app they won't upgrade to make it useable, it is time to consider att or directtv or other options
Has to be closed and reopened to read mail 1/5
By RK NJ
As others note, I have to close the app multiple times a day to read email. Otherwise it spins without content when I try to open messages.
I also agree that I should be able to block numbers from the app and there should not be a limit on the number I can block.
Given the number of complaints, I have to wonder how Comcast's alleged culture shift to focus on customers is being applied here.
Considering creating a gmail account and forwarding all my Comcast messages to it.
I love xfinity
Why is there no email blocker for this app?I constantly get emails from banks that I'm not a member of emailing me.Fix the problem!
Thumbs up 5/5
I have nothing bad to say about the app works great for me
I am always in touch with email if I need it.
Notifies me of new email, but won't download them. 1/5
Old rating, 4 stars. New, -4 stars. Hate this app. Going back to the built in iOS app.
This app is pathetic! 1/5
I only use this app because the default iPhone mail app won't sync with the xfinity server correctly to delete messages or to mark them as read when I have done so on my phone.
Since I am forced to use this app for that reason, I am disappointed that this app is so darn slow to load and update as well. It also doesn't update the phone app when I delete or read a message via my Apple Watch.
Who wrote this code? A first grader?😡😡😡
I'm very happy with all my services 4/5
I have absolutely everything you can have provided by Xfinity I have Xfinity home Internet digital voice TV I have absolutely nothing but good things to say about home security cameras and 24hr DVR monitoring service provided by xfinity home security there cameras are super high detail. And amazing night vision.
I would highly recommend this service to anyone who is interested on getting a smart home security system.
Their installers are very knowledgeable about their jobs and very professional.
app keeps crashing 1/5
Crashing iPhone 7
Not consistent 2/5
Of the app is handy---when it works. Toooooo many times of slow slow slow response to provide the current messages. Very tired of having to delete the app and re install it to get my emails.
Great to have 4/5
I think it's great being able to text from your home number and when your not home you know if someone's trying to call your home number
Great app 5/5
Great app for communicating with customer service!
Does not work 1/5
By The Face of Fail
Email does not work reliably. Only way to get it to load is to close the app, reload it, and pray it works. Email will finally load and the refresh clears out everything you were doing, like mass delete. Absolutely terrible user experience. Zero stars.
By Chicago Speed
Very happy. Easy to use.
Email Problem 2/5
I only use the email on this app and I have to close and reopen app to make it work. When I open an email the load just keep turning.
Repeatedly Crashes 1/5
I have to uninstall and reinstall just to get my email
A great app, if it was 2009 2/5
-The only email app in the world where you can not change your name. My name shows in all capital letters when I send an email and it can't be changed anywhere.
-Many times when opening a new email, it just spins and spins and you can't read the body of the email. Have to close the app and reopen.
-when sending and email, you have to remember the contact's email address; it won't autoload based on first name or past use of the email.
-Drafts from my PC can't be accessed on the app.
There's more, but that explains most of it. The only reason I use it is because Apple email takes up about a GB, even if I've deleted everything!
Love the App!!! 5/5
Email, txt, and my favorite feature answer call to your home on your cell!!!
*update* it has been literally months since I've been able to receive incoming call notifications!!
Needs new update 1/5
Not happy with the latest update. Needs to be fixed. Takes way to long for email tho download. Been sitting here for 20min and still emails for today have not shown up yet. Really really need to fix this!
Easy access to email 5/5
Works great 👍
Cool app 5/5
Works well do everything with this app
Call blocking and screening needed 4/5
It is needed that call blocking for scam and unwanted calls be easier than a limited number of blocks that you have to go online to the website to enter the number you want to block. This is so time consuming and error prone. Getting pen and paper, writing the number call and hunting through the Xfinity site to find where the blocked number is to be entered. I suggest the Developer take a look at apps like Mr Number that shares several types of unwanted and scam call directories, notes from users about the nature of the calls and easy grab, copy a number you want to block and open the Mr Number app to allow blocking and to see info on known history of the number and call notes. A connection to a telephone data base, wider than Xfinity's and or one mobile service expands uses access to names and or location info associates with a number. Make blocking really work. These calls are not just irritating but potentially dangerous.
Xfinity connect 5/5
A lot of cool and useful functions such as voice to text conversion, remote call recognition, multi-device update, great mobile functions, etc. only thing that is lacking is video attachment to emails.
Very nice! 5/5
So far I have not had any problems and find the app easy to get around. Everything seems to be right where you need it. Just downloaded so I hope it keeps getting better.
Great app 5/5
Instant access to my mail. 👍😍
App opens then crashes and closes immediately. I deleted then downloaded from App Store and same result. What's up Comcast?
Contacts disappear 2/5
By Alvin's Nano
Loved the app to start. However, I am constantly losing my contacts and network connection. I believe with each upgrade the app has gone backwards, it gets worse with each one.
WORKS WELL ENOUGH 4/5
Works fine usually. It has mostly good days but some bad.
I like it. I like it a lot. 4/5
I like it.
If I would change anything, it would be getting a tone or a swish sound from my app especially for my text messages
The app just froze on my iPhone and I can't remove it or reinstall it. It's just stuck on my phone without any access to it! smh
Lots of problems 2/5
By Prof G of BC
The send feedback isn't working. I tried to send feedback several times only to repeatedly have the screen mysteriously close while I typed or dictated comments. Bank phishing scams are getting through emails and this should be filtered out. There seems to be no way to activate turned off notifications within the app. Shouldn't have to load page after page of email. Pretty easy to fix this - lots of tutorials are online. I'd also like to post auto reply to email and text since I don't normally use these accounts. Thanks for any quick updates.
Xfinity App 4/5
I like the app. I use the call forwarding all the time. Would it be possible to add call blocking as part of the voice options. Apparently even though we have no more robo the callers from vacation and home loans have figured out how to get around this. It is very irritating. I know you can go online through the computer and block calls but it would be more convenient for me and maybe others if it was available on our other devices.
Used to be a great app 1/5
I used this app for the last two years and was very happy with it. Now, however, the app takes forever to load. I'm thinking of deleting it because it is extremely annoying to have to wait and wait to simply check email. Please fix this app asap!!!
Apple Watch features not working 2/5
Every time I get a notification on my watch for a new email, I will mark it as read (on the watch) but it doesn't actually mark it as read in the app. Seems like a simple fix, but it has been this way for at least 6-8 months now.
Horrible app does nothing but crash 1/5
This app stinks! Does nothing but crash constantly 😡
It takes forever to load email and often ends with an Error message. I have an iPhone that is only a year old and plenty of data. Email hardly ever works and I find it useless.
Email is terrible 1/5
By Lefty 68
No stars rating for email. Why can't they get this right? Seems like each version update makes email worse. Continues to crash every time I get a new email. Get the spinning circle of death every time I open the ap for new email even though ap shows new email is available. Have to restart ap every time I want to read email after deleting all the error messages for each new email. Seriously thinking about dropping my email account!!! Please fix this!!!
This is a service-related email. Comcast will occasionally send you service-related emails to
inform you of service upgrades or new benefits."
For the most part it great... 4/5
I really like this app. The only problem I have with it is, right after someone calls, it doesn't always list the phone calls right away. Does anyone else notice this?
Used to be a good app 1/5
By Chris w Boston
Until it started to require wifi to place and receive calls. Disappointing.
Crashing non stop 1/5
The past 3 days it has been crashing nonstop. Have to keep uninstalling it and installing it again for it to work for just a few minutes before it starts crashing again and won't load new emails when I just a notification.
Works well 5/5
App works as advertised . Replaced my email app with this app. Also like the ability to tie in my home phone service on my cell.