Still issues after months of problems 1/5
By Cheryl iPad Air2
Even though we have had several updates to the app in the last few months it is still having network connectivity issues. Have to sign out and sign back in every time the app sits idle for a few minutes. Can’t seem to hold a connection and refresh itself.
Worse app 1/5
Can they ever fix the email app. First they said it’s because your phones too old which is why the email didn’t work. Guess what.. I got a iPhone X and email still doesn’t work. Horrible app..
What happened? 1/5
Horrible simply horrible app! Crashes, weird messages, constantly have to reload. As is obvious Comcast is doing NOTHING about this - people keep describing the same problems day in and day out, over and over and NOTHING is being done. Oh but don't be late with paying you're bill! This is one reason people are so dissatisfied with Crookcast.
May 1st. STILL a horrible app with scads of negative reviews- nothing has changed, no improvement - same high bill from crookcast.
February 2018. Continues to be HORRIBLE nothing done NO IMPROVEMENT
Error messages 1/5
Even while I am connected to my WiFi network, I keep getting an error message saying that I am not connected to a network even though I am able to see new incoming email. After numerous hitting on the ok box within the error message, the error message finally goes away. This never happened with older versions of the Xfinity Connect App. This needs to be corrected.
Needs updates 1/5
Well intentioned features, don't work well. Commence to updating.
Need to be tweaked a bit 3/5
By Outlaw Ray
Hard to enter the email portion
Wearing me out 2/5
A lot of the time it won’t load-when it does it won’t forward. Really a pain.
Complete trash 1/5
Forget about receiving incoming calls on this app. It just doesn’t work. You’ll get a voicemail notification ten minutes later, and then wonder if you’ve been transported back to the 90s. Nope, it’s 2018 and they can’t make your phone ring. Zero stars.
Have to close app and reopen 1/5
Have to completely close the app and reopen it to read emails most of the time. Almost all the time to the point I’ve just gotten used to closing and reopening it instead of wasting more time to see if it’s working.
Would like multiple mailboxes 4/5
I have a couple of mailboxes and it would be nice to access them both.
By 0300 6622
Works good for me.
Last update 1/5
Sorry to say but you missed it. On both my iPhone and iPad I still have to restart each to work. Don’t stop now I want your crazy app to work properly.
Entered the text above a day after the “fix” was supposed to have been loaded. STILL, I repeat, STILL having to to shut off both my iPhone and iPad to be able to read my mail. NOT HAPPY!!!!!
STILL have to keep shutting my iPhone & iPad off consistently. Fix the stupid app! 2/5/18.
STILL STILL STILL the same problem as noted on 2/5/18. My opinion is this app is getting worse instead of better. Even more NOT HAPPY🤬
Where are the improvements 1/5
Each time there’s an update this app gets worse. If it wasn’t for needed me to get to email, I wouldn’t waste my time on this app
Terrible App and has not improved. It has become worse 1/5
The app will not allow me to open emails. I have to uninstall the app and then reinstall in order for emails to come through. Sometimes when clicking on the email it won’t open. My experience with this has been ultimately horrible.
Having more trouble opening emails. The first problem is the app reports it can’t locate network. I use Comcast. Secondly, when I can check emails, they frequently will not open
Update 2.19 still broken 1/5
Connection and fixes still haven’t been addressed. You still can’t open emails and sometimes you delete and then they come back later as unread. The folders are not able to be viewed without changing views and going back to email.
Good, but needs work 3/5
I love it because I can use my landline to text, but I wish I could send and receive pictures with it. I've also had trouble with downloading e-mails. Thank u for allowing me to text with my landline on my iPad!!!!
By Wycliffe weather
So slow to open emails. Can eat lunch before they are downloaded. Most times does not open and network error box pops up. It is almost useless. Most times forced to use regular iPhone mail app. About time you got your act together.
Getting Worse with each upgrade 1/5
This has to be one of the worst apps I have to use. I have to continually log off and back on to get to my email. All of my other apps always find the connection immediately, but Xfinity cannot seem to find it without either rebooting my phone or logging out of the app and back in. If I delete an email, it is back the next time I log in. Xfinity, I am looking around for other options.
Needs Improvement 2/5
This app still runs very. I am unable to open my mail, it doesn’t load or takes forever to load. This has been an ongoing problem that doesn’t seem to go away when there is an update. I have tried re-installing the app numerous times, but it does not help.
Worst App Ever 1/5
Full of bugs. Put tech support on speed dial.
Super buggy 1/5
This app is super frustrating to use. Very buggy. Constant errors, logs you out of your email all the time. You delete emails and then they’re still there next time you open your inbox. It seems a company as large as Xfinity/Comcast would be able to build a working email app but apparently not ...
Email will not update 1/5
Email will not update after recent IOS updates and Xfinity isn’t doing anything to fix it. Have to continually turn phone off and on to get email to update.
Horrible app. I have to reinstall it several times per week to read email. I get error messages constantly. With s billion dollar business you would think they could produce s better app
Much better 4/5
This app makes working with email much easier than trying to connect through mail app. Would like to be able to make separate file from with in the app. Also have capability to whitelist.
Email fixed! 5/5
Yah! My email works again!! Xfinity Connect is my best friend again! No lag. No problems. Thank you Xfinity tech support!
From ok to horrible 2/5
Used to be ok but has steadily gone downhill. This is on my iphones....and two different networks
Mail opening errors
It’s just bad
Wow. New 1/5
By Ring tony
New downgrade this app is a joke hire someone who can make it work . Restart just to see emails I deleted last week. This is the WORST App I ever had on my Apple equipment. WORST I’d be ashamed if I was a big company like you. No senior citizen discount. $260.00 a month for crap. This is a joke . Hire someone who can get it workin. New downgrade made it even worse sad sad sad
What did you doooooo? 2/5
By Shepherd in the house
I can’t open mail, it just spins around, and that’s after I cancel out of half a dozen network error messages. I have loved this app, and now can’t even use it reliably. What did you do a few weeks ago? Is it related to the change in interface on the xfinity program on my MacBook? I’m grudgingly getting used to that, though the search feature is now limited to choosing the correct folder to search.
Nothing but crap! 1/5
This is the worst app ever! I open it to check email and it thinks and thinks and thinks and thinks and then NOTHING! Works maybe 5% of the time and that’s a high percentage! I hate Xfinity and this app!
Xfinity connect 2/5
This app needs to be done over. Every time I try to look up an email, all I get is the little spinning wheel spinning out of control (buffering) and no matter what I do nothing works.Who’s not doing their job? Come on computer geniuses fix this app. Enough already.
Xfinity Connection 5/5
By RP - Seattle
Great app for email/correspondence. Very reliable with minimal connectivity issues.
FIX THE APP 2/5
What a mess this app has become!! Constantly having to close and reopen cause it can’t connect. Is more of annoying than ever!!
I like your application...But... 3/5
I really like your application. But can you please get your developers to upgrade it to support the iPhone X? I hate the black bars on the top & bottom.
Used to be so easy 2/5
I could just click on it and my mail came up quickly. Now I have to turn my phone off and on several times, hoping mail will load, hoping if it does if it William enough that I can get to read it. Please fix!
Latest update broke app 1/5
By Cocheco Skip
After latest update App crashes constantly while trying to load. Going backwards instead of forwards!
Comcast App is terrible 1/5
By Bad App eeeeee
This is the only app that consistently does not work.
Maybe loads one out of 5 tries usually says no network connection. My network is comcast full bars.
Amazing that they cannot have their highly talked about app work. It took them 25 plus years to discover that the customer service stinks so why should I believe their App would wor
EMAIL ISSUES CONTINUE 1/5
Almost impossible to open APP to retrieve email, have to continually delete, turn of or log in, won’t update without logging off then back in.. Tech support tells me its my issue since I don’t use their WiFi anymore... They have no service in N. Nevada... BRING BACK THE OLD APP OR UPDATE THIS ONE!
Nothing but trouble 1/5
App works intermittently.
Has to be deleted and reinstalled over and over throughout the day. Horrible app.
Need to restart every time 1/5
By Cal Bear 92
If the app is open and you return to it later to read new emails, it throws all sorts of errors until you fully kill it and re-open. This is ridiculous. I don’t know what 3rd-rate outfit they have building this app but it’s garbage.
App keeps getting worse 1/5
By Disappointed User xyz
Every update seems to break something. Now I can’t even check email without first quitting the app, then getting five (five!) error messages, and quitting again. Then sometimes I can get my email. But sometimes I can’t.
This app just keeps getting worse (so does the desktop version). Won’t update without forcing it to, often won’t connect. What the hell is going on???!
Trouble opening app and email 1/5
I have rebooted, deleted, reinstalled, and finally have given up on this app. It’s still not working, even after the recent update.
For the past 3 days have had to uninstall and reinstall this app because of error message that wouldn't let me read my emails. Please fix!!
E mail loads,once in a blue moon. 1/5
I have uninstalled and reinstalled the app countless times, and I still run into the endless spinning loading symbol. It happens all the time. I hate using the mobile app and avoid it unless I absolutely have too. Terrible service.
Log-On / Log-Off Bug Still Exists 1/5
By Fix The App Jack!
As of February 15, 2018 - Please fix this app. Having to constantly log on and log off to get mail still - regardless of the noted “fix”. Issues persist after several minutes of connection or if moving in and out of network vs WiFi. This was never an issue, people rely on this service for their business, near real time notifications and communications. Really annoying! Thank you
Needs improvements 2/5
Always have to refresh app or delete and download again. Getting harder and harder to retrieve email on the go.
No improvement 1/5
With all these reviews you would think they would get a hint. How much worse can it get.
Random - won’t load 1/5
For the last few months my emails will not load and error keeps coming up. It’s so frustrating. Even if I try to login via the web. It still will not update or more so, load email messages. Very frustrating