Single mom 5/5
Yes I may live in DeWitt MI but I had a camera system and alarm system with 24 hours recording through xfinity and I LOVE it!!!! Thank you so much for keeping us safe and fast internet service and tv
Customer for life
By Eight ball superstar
Was a three start review since it worked some times. Now I keep getting “not connected to a network” which is false as I am connected to my home network. All I want to do is spy on my front porch. Is that too much to ask??
Xfinity Home Security 5/5
If you have Xfinity internet; this is definitely worth adding!
Better Than ADT 5/5
By Better Thsn Others
So easy to use. Better features, and the cost is reasonable.
iPhone X Fully Supported! 5/5
The app now takes advantage of the iPhone X’s screen real estate and fully supports Face ID! Great functionality for arming and disarming alarm and viewing camera feeds. I highly recommend Xfinity Home and this app.
New update with Face ID 3/5
By No genius bar appointment
Although the app was just updates with Face ID it still makes you manually input your home security code instead of automatically populating with the facial scan.
Please update app to do so!
The recording footage is too short, make it at least 2 mnts!!!😌😌😌
Please make the thumbnail zoom an option 3/5
The zoomed in thumbnails make it hard to see what was recorded in the camera. Can this be made an optional feature?
App is a joke 1/5
By Shane Payne 36
Employees MUST be writing all the positive reviews bc app doesn’t work
Xfinity reps say app not compatible w iPhones!!!
The app doesn’t work well with ios11 and iPhone X 1/5
When is Comcast going to make this app work with Face ID on iPhone X. The app is glitchy on ios11 and iPhone X.
Even though sleeping is a luxurious moment that still escapes me... Eye no longer roam my home checking windows and doors anymore.
Eye needed this!
This app is garbage! I’m so frustrated with it it’s ridiculous..... typically if I want to check the live feed or any recording I have to re load the app 3 times before anything will come up..... now I can’t login.... keeps telling me I need to log in using the email giving upon installation..... I’m doing that and nothing... what good is it if I can never see anything...
Makes me feel completely safe 5/5
This app makes me have comfort in knowing that My house is secure. I can easily log in and see my house at anytime. Thank you for making me feel comfortable
The Best 5/5
By Sail Away!
XFINITY/Comcast is the best Company for internet, TV, phone and security on the market today! Always a good experience!
Home secured ♥️♥️♥️ 5/5
I love this app
We use our security system every day. When we sleep in our own beds, or in hotels we always arm our security. Easy to use!! On my iPhone or while at home!!
Very easy to use app with iOS 5/5
Very easy to use app with iOS
New home security customer 5/5
App works great. Became a customer for home security two months ago. No complaints hope it stays that way. So far so good
Just got mine 5/5
Just got the Xfinity home so far I have had no problems and the view the camera gives me its amazing
Update the icon to match all the other XFINITY apps, please.
I do love being able to look in on my home and pets when I am away, with recorded video of pet and house sitters coming and going. The app works well, with only a few times where it says it cannot connect. Response to alarms is amazing. I am coming to XFINITY from ADT, and really do love the system! I am a techy person, and the fact that I can control my lights, thermostat and even my appliances if I want, is amazing! If you are looking for peace-of-mind, welcome home!
Buggy camera 1/5
By victim o BOA
1. Camera drops out numerous times and must be rebooted
2. Camera does not reliably record; (will record car leaving house, but not record return 1 hour later)
3. Phone is connected to xfinity WiFi, yet when you try to check camera it does not load and you get message “cellular data turned off”.
Love it 2/5
By Don't work, fit it now
I got Xfinity home after my home was broken into. I love the app! My only request is that, the touchID to alarm/disarm. Please let that be available! I like that feature, that I can disarm my home when I pull up just by simply putting my finger on my phone
Please fix the touchID I know my code, buts it says it’s incorrect when I try to set up my touchID in my new phone
I’ve tried to log onto the app 100+ times today and won’t allow me to. So disappointed in this app.
By Eval man
and essential part to using my security system
Excellent app 5/5
By Jaime Cuni O
Excellent app for home security
The BEST! 5/5
I’m one happy customer thank you Comcast for being so proficient, professional, and trustworthy.💯
Not working 1/5
I never had problems controlling the system from the app until this version. It won’t let me arm or disarm the house from the app. Completely useless.
Me Encanta ⭐️⭐️⭐️⭐️⭐️ 5/5
By Mis Pedidos
Gracias por tan Buen servicio y buena reputación yo de mi parte les doy ⭐️⭐️⭐️⭐️⭐️ porque no tienen para 10 gracias 💯 % efectivo Gracias 😊
OUTSTANDING Customer Service! 5/5
By Rhona amd Robert Kysilovsky
Brett was our agent and was unbelievable from the moment he got to our home til the moment he left. He was there for about 5 hours and did our security system as well and had a great sense of humor and full of.knowlwdge about all of ur packages and showed us step by step how to use the remote and the security system inside and out. Made moving to NH so much more pleasurable and having to go thru so many different stages to make ourselves comfortable in our new home. So.we wanted to say thank u so very much Xfinity for employing such a wonderful hard-working and knowledgeable employee. Can't say enough great things about this family man who's working g so hard to support his wife and children. God bless him and I hope your company acknowledges what an amazing job he dies on a day to day basis and stays friendly the entire time he's in your home.
Robert and Rhona Kysilovsky
14 Crane Crossing Road
Newton, NH 👍🏽😁
So far so good this app is very handy. I like it very much. Xfinity is doing a whole lot better with their service compared to a few years back, when they were just Comcast.
Great app 5/5
By Kammille And Aura
This app is fantastic love the ease of use and integration with various equipment . Thank you for the peace of mind when leaving home!!
Last update keeps crashing 1/5
The latest update is crashing and not letting me log in!
Remove the ad that takes up a 5th of the screen! 1/5
By Occasional Insomniac
I like the service and the app is effective at administering the security system. But why oh why do they think anyone would be pleased with an ad that sits in prime space on this app, taking up a good 20% of your precious screen space? Really? Come on, guys! Update the app with a new button in the settings, allowing the user to turn off the advertising.
All users: please review the app and share your opinion about this obnoxious ad invading your screenspace! We're already paying customers! Maybe they'll do something about it. I've already sent them direct communication about it. No response. Boo!
I love it everything you need
Great Improvement 5/5
Great system. Automation is really nice.
I am using the security app to protect loved ones. The technology is great, The reliance of the internet is still voodoo science. Some of the “tools” used by the app lost communication with the Cable modem. That is bad.
The apps ability to show me some information from each past evening is a bit troublesome.
Overall the product is solid. Added features work. They could work better.
MUCH better than ADT. 5/5
By Mighty Unicorn
Before the conspiracy nuts chime in, I would like to say that I am not, nor have I ever been, a Comcast/Xfinity employee. Nor did I get anything in exchange for this review. That said... I was an ADT customer for 3 years. In that time the service declined in quality to the point where their app couldn’t even connect to the system about 25% of the time, and ADT customer support is beyond awful. I got Xfinity home, and I could not be happier. The system always works. The Xfinity Home app always connects and works flawlessly. I have had exactly zero problems with security since getting this system. LATER, ADT!!!
Once you get it to work is fine but 1/5
By custumer 1
App keeps crashing a huge company like Comcast with a poorly made app
The app is terrible 2/5
It does not refresh on its own 90% of the time. If I set the alarm on the app it still says disarmed until I kill and restart. It also takes forever to start up. I just got the system this weekend and don't think I can keep it if the app continues like this.
Peace of mind 5/5
Anytime you want to check out the house you can. Really nice to be able to relax when away knowing that all is ok.
By Shorty 505050
Love the app that’s all I can say.
Peace of mind 5/5
Love this app and the device provided! We haven't had a problem with the app and we use it daily. We don't have cameras, but the sensors work great and give us peace of mind.
Camera interface is lacking. 2/5
I have two cameras. If I go into the app to check the cameras, they suddenly stop working and connecting. I know it’s the app because the security base tablet works fine with the cameras. The problem is, I can’t download, save or send any of the recorded images from the home security base. I pay $9.95/ per camera a month to be able to record and save recorded motion for have it not work. I’m tempted to move services just because of this issue. What good is having a home security system through an app, if half of the system I pay for doesn’t work?
Great service 5/5
By Mr Aldoggy
Wow!! This works great and the ease to use is amazing... all wireless and you can set up different types of alerts as you want.. tech did an awesome job installing also
Obtrusive advertising 2/5
Could you please get rid of the new annoying and intrusive advertising on the home screen? It is unnecessary. Will switch to ADT over dumb moves like this.
Great feeling of security 5/5
While I am on the road I love being able to maintain observation of my home.
Quit working back in July. I have uninstalled this app numerous times and still have problems. Al other xfinity apps work fine. This one tells me to login using username at setup which I have done and gives me error code. I have contacted support and have not gotten help there either.
Great App 5/5
By iRish Virus
This app is fantastic. Easy to use and quick. Recommended 100%