XFINITY My Account

XFINITY My Account

  • Category: Utilities
  • Release Date:
  • Current Version: 1.24.0
  • Adult Rating: 4+
  • Developer: Comcast
  • Compatibility: Android
5,350 Ratings
$ 0

XFINITY My Account App

Save yourself time with the My Account app through scheduling appointments, requesting callbacks from representatives, and viewing estimates of your technician's time of arrival. Gain access to quickly pay your bill, change your Comcast account password, and adjust your WiFi settings for when you're on the go! Gain information about service outages in your area, your service center, and about your service's connection status all from your mobile device! Billing • Pay your Comcast bill using a credit card or bank account • View your bill and bill history Manage Your Account Information • View accounts information • Change your password • Edit your contact phone number and email address • View the channel lineup included with your TV package • View information about your internet usage (***Not available in all markets) • View your Comcast Digital Voice number Setup and Troubleshooting • View and update your WiFi settings (Network name and password) for most Xfinity gateways • Where applicable, the ability to disable using your Xfinity gateway as an xfinitywifi hotspot. • Program your remote control to your TV • Check your connection status • Troubleshoot device issues Appointments • Cancel and reschedule service appointments • View technician's estimated time of arrival Contact Us • Request a callback from Comcast representative • Find a service center

XFINITY My Account app screenshots

XFINITY My Account app reviews

  • Mrs. 5/5

    By Marine my man
    Love their service! Very helpful and accommodating when it comes to hardship times.
  • You must be joking 1/5

    By Fourlosthours
  • Awsome 5/5

    By Rhonda_90
    Best service❤️
  • Great way to see everything but there seems to be issues 1/5

    By Shelleaq
    I love that I can view my bill and pay all on this app. Now I am missing the tv icon on my account app. Did something happen?
  • Constant outages 1/5

    By fairies68
    I'm so tired of this horrible company but in my area it's the only one available, so I have to deal with all the garbage they give. The app is ok when it works, I have to use it at least monthly because that's how often there is a problem with my internet. This company just robs us and causes us and incredible amount of stress.
  • Nds work 1/5

    By kdior
    The app needs an update..It's not as easy to move thru as other bill pay apps
  • App's payment system awesome 3/5

    By K1ngz OF k1Ngz
    I hate the company but man they make it easy to pay them through the app. I love that they now allow us to use ApplePay to pay our bill. Makes it very convenient.
  • Useless 1/5

    By mormor25
    It keeps sending me to the web browser instead of the actual app like its suppose to . I don't know what's going on with xfinity but I'm getting tired of them . I'm going through so much just to figure out what's going on with my internet
  • Love it 5/5

    By Lucy_luccyy
    I can check everything through this app and I can also add, edit and cancel. I'm very satisfy with the app and the service it provides me and my family,
  • Email 2/5

    By Billright
    Just wanted to send a question. Poor app for doing this
  • Not iPad Friendly 1/5

    By Sioylus
    Apple and Comcast should be blamed for this app on my iPad. I have 9.7" iPad but this app just takes up a small area of the screen. Apple should have let this app not be available to iPad users like what is done on the Android Market.
  • Wait what? 2/5

    By Flight__Doc
    I don't get it. What good is this app? Doesn't seem to do anything of value.
  • Junk 1/5

    By Thisgameisterribadforeal
    Automated phone line and on-screen help both send you here. All this app does is collect your data to target ads to you and allow you to pay your bill. It offers no help whatsoever on any other issues. Don't let this garbage anywhere near your phone.
  • 5STARS 5/5

    By Great game great updates
  • You've come a long way baby 5/5

    By Song123
    The app has greatly improved.
  • Great app! 5/5

    By Latricia R.
    The Xfinity app is convenient and useful in accessing my account. I rate it 5 stars.
  • Great app very helpful 5/5

    By Sandeep32tl
  • As expected...poorly done app 1/5

    By -..-....
    Par for the course for Comcast. Poor app, poor design. I'm still hopeful the city I live in will get another choice for cable. Need to give Comcast the boot, but stuck with them until I have options.
  • Back on line 5/5

    By Eggcrazy
    No internet or phone. Scheduled call from the app and got a call immediately. Actually had to change my cable outlet to another room and now everything works. Very friendly customer service rep helped me out.
  • Thieves 1/5

    By Meghan822
    Paid my bill 6 days late... not responsible on my part but I had medical issues... not only did I get a late fee I got charged 2 reactivation fee. Can't wait to cancel and switch to Verizon tomorrow.
  • Comcast Customer 4/5

    By Cbgrab
    I love this app. Check your connection when ever you want
  • Comcast is the only option 4/5

    By Cool cool game!
    There really isn't a better option for premium internet service unless you have access to uverse maybe. Overall comcast provides a great service and does an excellent job all around. The service is always operational but if it isnt you can check the app to see if there is in outtage or if there is a problem with your own service. You can also reset your modem which is a really great feature. The app is simple, clean, and straight forward, very easy to use. The only reason I give four stars is due to the inconvenience of the contract system comcast uses where your rate changed pretty much every year usually increasing, they are also beginning to meter your internet usage and have already set up programs to charge you based on how much internet you use. They basically have a monopoly on premium internet so they're rates no matter how high, are your only reasonable option if you want to keep fast reliable internet service.
  • Poor application 1/5

    By Poltavacool
    Call History never updated. Confirmation of scheduled technitian appointment doesn't appear.
  • Could be better 3/5

    By mgmm1
    This app needs work as well as Xfinity service. Whenever I get an outage I use this app to troubleshoot when I can. Where it fails is when there is an outage that cannot be fixed with the app. And when the issue has been resolved, the app still shows there is an outage. I had an outage this morning that only affected the Internet but the app shows my TV and Phone are also affected, however, they both work fine. I have closed out the app and re-opened it and it still shows an outage. Refreshing the page does not help. Please work on the app are well as the constant service outages.
  • Me encanta 5/5

    By Samotpr
    Tremenda App
  • 😀😀😀 5/5

    By rfaatea16
    I love how convinient this app is.
  • Amazing 5/5

    By zeh2k
    This app helps me control my Wi-fi setting easily and is perfect the way it is!!
  • Great app 5/5

    By Beaderlady
    Easy to use. Large print. Easy to read.
  • Very good App 5/5

    By LBlitz
    The xfinity app is one of the best apps. You can always see if your equipment is ok or there is an issue. It's very informative about upcoming maintenance too.
  • What Good is It? 1/5

    By Kayaich
    Doesn't do anything but make service appointments and of course lets you pay them. Not useful to me at all.
  • Nice to have an app 5/5

    By jason8_vt
    This app does it all and is very helpful. Very smooth
  • Tv status doesn't work 4/5

    By Qwertyasdfgzxcvbl
    Tv status doesn't work and no one can help me with it
  • Absolute f#####g Garbage! 1/5

    By killerfever17
    Hmm let's remodel the app and take out all of it functionality. If u have a choice run! Paying more for someone else is better
  • Helpful and fast! 5/5

    By αρяιℓ в
    So helpful so you don't have to call. And because you don't have to call it is fast!!
  • XFINITY Apps. 5/5

    By CaerieLynn
    I am happy with all of my XFINITY services and with each of their apps. as well.
  • Doesn't process online payments 1/5

    By Tracy13666*
    This app is awful it almost never works for me when I try to make an online payment but doesn't say the payment didn't process or why it didn't process. Got slapped with a late fee because I didn't know my payment didn't go through 🙄😒
  • Works great 5/5

    By dkelm
    App works great. We change our wifi password often (kids) and can pay my bill right from the app. Love that.
  • Good app 4/5

    By DpRusso
    I use this app quite a bit. It has gotten much better and I can answer my own questions
  • Great app! 5/5

    By Topnizzy
    Quick and easy! I love XFINITY can't wait what's next!
  • Clean app - AWFUL up to date info. 2/5

    By redundantsea
    I have Blast internet and an X1 receiver. I truly believe it's just amazing how my PDF bill for May hasn't been generated yet (so I don't know EXACTLY what I'm paying for) but it was due May 5th. I paid it. Now I notice my June bill is "ready for payment"! Ha! The last actual bill I can see if from April. Get with it Comcast.. it's just a PDF and email. Oh and not being able to watch Starz when you're on the go is borderline Natzi type stuff. American Gods is one of the best new shows yet "Comcast" doesn't "participate" as a provider in their app. Why do you think people pay for premium channels!?!?
  • "Leave a review", they say.. 3/5

    By ToSmileOrNotToSmile
    I probably only use this app to make a payment but works well. Could use some improvement but again, nothing's perfect.
  • Says I don't have an account 1/5

    By DiMoraDiamond
    Says I don't have an account...but I do. I know my username, email and password but this app is a fail. I don't dare call because Comcast customer service is the WORST! You'll be transferred 3-4 times, they'll screw up your account, telemarketing to upgrade you will start and they'll mess up your billing.
  • Worthless 1/5

    By jpgallo
    Serves no purpose. Waste of time. Gives list of calls you made to customer service and the duration of the calls. Says 1 to 3 minutes. Duh! It takes longer then that to reach someone. Worthless.
  • Stop giving comcast your money 1/5

    By boshisnotacomputer
    Comcast is a terrible company, nothing they offer is of any quality, there is no single redeemable factor about Comcast or anything they do. Stop giving them your money.
  • The Wyatt family loves Comcast. 5/5

    By Lindavwyatt
    Love my service!!!
  • Apple pay option is awesome. 5/5

    By Web Ark
    No thrills, but deals with viewing and paying you bill exactly as one would want. The apple pay option is awesome also!
  • One cool app 5/5

    By MikeDiggs
    Very slick app. Everything you need and even spawns out to other apps for more information.
  • Horrible company 1/5

    By Dan47765599955(($$99;;??
    Company is terrible. Service is out 3 or 4 times a week. Buy anything other than Comcast.
  • Very easy look up 5/5

    By ငစဒျ
  • This app isn't useful 1/5

    By SteveinOly
    It's a bill paying device which is nice, but you can't change your service

XFINITY My Account app comments

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