Great app and super easy to use. Always let's you know when your bill is due and is super easy to pay
By Peewee hermans playhouse
It works intermittently.....what else would you expect from Comcast.
Never have had an issue 5/5
This is one of the better apps out there.
Can't view MY BILL in detail or MY PACKAGE in detail. This app only is good for showing what you owe
Amazing, and easy to use 5/5
I love this app, it so straightforward and user friendly. I can do everything from pay my bill to resetting my router to fix my internet to change my wifi name and password... the options are amazing. Even the schedule a customer service call option is great... I don't have to wait around on hold anymore... it's awesome. I highly recommend this to anyone who has an account. It makes everything so much more pleasant and simple to do
Never shows the correct billing amount due.
5 golden stars 5/5
For the apps ideas technology appreciated the best entertainment provider delivering amazing experience your commitment to us are much appreciated! Mobile apps this is the most awesome service that I've ever had! Network connection? WOW! no problem! XFINITY you're the BEST AMONG THE REST!
The app is very easy and convenient.
I'm liking this app! 5/5
I can find everything that I'm looking for! The app is very easy to use. Quick and effective. If you can't find what you want, you are looking in the wrong place. All someone has to do is read what's on the screen!!!
Easy to use 5/5
By Pro-Life Mike
I like how they made this app easy to use and navigate.
Easy to understand 5/5
So far the Comcast/XFINITY app has been very easy to navigate and understand.
I don't think people read because the app lets you use fingerprint I.d. to log in and it also has a link to view entire bill details. It works great. It's even been updated to show you the XFINITY stores instead of all locations even when they closed.
This app is wonderful. It lets me do everything I need to do and I never have trouble launching the app. A+
App keeps crashing
Simple But Effective 5/5
Simple But Effective. I like it. Folks will complain the sky is blue if you ask them. Simple but effective app.
I can't find my bill, they just say how much I owe.. it's always more than I think it should be. It's like they don't want you to see all the charges... also won't show latest deals
Finally did something right 5/5
By Jsu I
I've had my ups and downs with Comcast, they're the company I have to keep even though I don't particularly want to. I must say that with this app though, they definitely got it right. I works and functions wonderfully and is so easy to navigate. The need to give their developers a raise!
Xfinity My Account App 4/5
By Leo Carpenter
Great App, Great service all thumbs up!!
By taking out the restart options for the cable boxes has made the app worthless. Now I have to unplug them to restart them. Whomever thought that was a, "good idea" needs to stop having ideas.
It's good app 4/5
By Love normal
I love this app and it's helping me to pay my bills and much more.
Total Trash 1/5
This trashy app doesn't allow me to sign in at all, tells me the authentication process failed with all the right credentials.
The worst 1/5
This app is horrible. It just takes up space on your phone. It has no use or point.
Best experience with Comcast yet 5/5
By Word Lady 2
After trying all the Internet troubleshooting techniques on the website with no results, I downloaded the app for iPad and the simple steps to reboot my modem worked flawlessly and we are back online. As a frequent critic of Xfinity/Comcast service, I am happy to give credit where credit is due.
Xfinity Customer 5/5
The app is great to have. I can easily pay my bill and also change my home wifi password. Convenient.
Great App 5/5
I've been using a few months. Intuitive, easy to move through app to get what you need loads easily, and have not experienced slow response times
Horrible, As Usual 1/5
By Magic Poet
As usual, Comcast's 'Xfinity My Account' app is behind the times. It does not work on a iPad, unless you want to crane your neck to the left; and it is impossible to find a phone number when you need one.
Typical Comcast. Worst product. Worse service.
I'd like to see an option for viewing your bandwidth activities. My son downloads tons of gigs and I'm curious to know what's coming into the house.
Two thumbs up 5/5
Very nice app.
Unreliable outage report 2/5
The app said there was no network outage while there was an outage when I called.
Every day I receive a reminder about my "appointment." They will be "arriving between 8am and 8pm." I never set up an appointment, no one has ever shown up, and these ridiculous reminders keep coming every single day!!
Comcast is the worst. 1/5
I've spent multiple hours dealing with Comcast today. My services don't register on the app and apparently no one at the customer service center can actually help me.
bad service 1/5
By Unhappy isomer
spent the last hour trying to download app so that I can utilize it and so far still isn't working.
Fast and easy! 5/5
Fast and easy app for all general account needs.
Xfinity My Acct App 5/5
It's good 3/5
By Red Velvet13
I would only make one change to the app, but it is an important one.We should be able to connect to live chats with customer service.
Omg I love it! 5/5
By Coastal Toaster
Currently a Software Engineer student. I can say this is a step in the right direction. Simple and Comprehensive app.
Favorite feature is remote Reboots.
Allows for quick updates without having to be on the wifi or push a button.
By Yes love ✌🏾️👌🏾👌🏾👌🏾
This is a good app it helps me check my knowing what I am missing it's a quick at the swing use free share this with your friends
Xfinity App 5/5
By Eddie G..
Great app, Downloaded, made my payment, was simple! Able to check all my devices connected. Great app to have!
The app is useless every time that I have an issue it never seems to have a fix for the problem. Then I have to call their support line which is also useless. I would definitely choose another provider if I had a choice.
Comcast your service is horrible 1/5
The app works well but when trying to fix an issue with internet or request a call back from customer support team at a scheduled time. You get no call back.
Not very helpful when it needs to be 1/5
Not helpful when you are really having issues with cable TV.
Easy peasy! 5/5
Makes life so much easier lol on a real tip; super convenient! You can do just about anything on your account and not have to deal with long wait times over the phone.
Missing Information 3/5
The app is helpful. I used it to try and resolve a problem I was having. It did not work so I called customer service and support. Was told I would receive service 2/16/17. Neither the phone call or service appointment show on app.
The reviews like this are correct! Lousy app but worse than that, awful customer service!!!!
I can't even log in. There's a technical problem. Fix it, please.
ZERO STARS 1/5
Comcast has a monopoly in my area and there is absolutely nothing I can do about it. They recently upped our price and put a cap on our data just because they felt like it. If you are lucky enough to have a choice in your area... please don't support this awful anti-consumer company.
Just ok w/one fatal flaw 2/5
So, it's a fine app, nothing outstanding. The real issue is if I'm having an Internet outage then I can't access the app to let me know I'm having an Internet outage so what's the point?
The biggest advantage is that it does confirm the poor quality of the actual xfinity app. B/c it always confirms my status as "connected" when I am unable to stream. ANYTHING at all.
app doesnt allow log in 1/5
By Dave ducks
when you click 'log in' it takes you to a screen saying "please enable a web browser on your mobile device" and the only option is to go back to the main screen with a log in button. maybe the worst app ive ever seen