No longer works 1/5
Since the last update the only thing this app is useful for is as a guide to show what’s on TV. It no longer syncs to change channels; can’t be used to schedule recordings, etc. Just name a function and it doesn’t work. Useless, unless sole purpose is an online TV guide. This app deserves zero stars for this rating...but review won’t allow the star ratings to be empty.
The DVR manager should be either fixed or removed from app, because it is non-functional on iPad and iPhone.
Needs volume and power buttons 3/5
I use the remote to control the TV for my elderly parent. It is nice that I can change the channel from a different side of the house. But there is no way for me to control the volume or power to turn on or off from this remote.
What is this hot 💩? 1/5
I’m not sure what this app is supposed to do, but it only vibrates. It’s a waste of time and phone space. Insta uninstalled
Complete Garbage!!! 1/5
You removed the DVR feature from the app so now I can no longer set my DVR from my phone or remotely. THANKS COMCAST!!!
Original x1 Remote app was better 1/5
So they created this new app and took away a fully functioning remote control app that worked “exactly” like the X1 remote - So because I have parental controls on, sure I can select a channel from the guide - But because they have taken away the number pad / I have no way to enter the parental control pin to be able to watch anything. Software engineers should remember / Don’t fix it if it ain’t broke -Just give me the X1 remote app back
Works better than before 3/5
Convenient to use on my iPhone. Able to filter favorite channels for easier access.
Favorites too easy to change 4/5
I find I am accidentally deleting favorites with my finger when trying to select the channel. Not sure how you can fix this issue.
ADD PREVIOUS CHANNEL!!! 2/5
We need to be able to switch back and forth on two channels that we want to watch. Especially two football games or a football game and a car race. C'mon guys think!!!
Works well when it works 1/5
Just doesn't work that often. Always get an error when trying schedule a recording. Writing mobile apps is not Comcast's forte!
How Can Comcast Consistently Get It So Wrong? 1/5
Update 10/14/17: Somewhat improved, but still a usability stinker. I am experiencing many fewer crashes & that’s a plus. So here are my most annoying lack of usability issues now:
1. It needs to display the selected DVR on every screen with option to change it.
2. Add quick link to Upcoming Shows would help usability. Now a separate search is required, even when the show has been selected in the TV Listings.
3. Quick link to IMBD or Rotten Tomatoes with back button would greatly improve usability.
Update Summary: Come on Comcast. You should really demand that the people who write the requirements at least try to use this app first. There would be amazing improvements in usability/feature/function.
Update 7/15/17: Why can't I rate this app a minus 5 or at least a fat goose egg? It seems only fair. Record a show when not in front of DVR & it often records it, but not always. And you never have a confirmation in this example that it is set to record. If it works, the movie title, for example, usually does not display for the recorded movie. Does anyone believe having to dig into recordings for the one you want is a good idea? If so, I have some swamp land I am holding just for you.
Update 5/13/17: Now Comcast no longer displays HD channels when you search by title. Only shows non-HD & the 1000 range (no 700 or 800 range). Issue: search a show, select upcoming and HD are specifically excluded. Makes it impossible to find times for any HD show. Additionally, app includes the 1000 range channels in your favorites with no way to delete them from favorites.
And, oh yea, still crashes over & over. In the bottom 2 of all time worst apps.
OMG: Now an annoying Xfinity ad keeps popping up as I look at different times on tv listings. Same modal pops up over & over & over, stopping navigation until I close it. Makes listings unusable. Why can't I rate this app a minus 5?
Just bad, just plain bad. This is 100% due to sorry developers. And to top it off, despite the odd new and hip icon, this Comcast app continues to be the longest running winner for most software crashes ever. Special award for most crashes of "TV Listings" section in history. Well deserved Comcast.
Awsome but needs improvement 3/5
It’s amazing For when you can’t find your remote but it needs work like you should be able to upper and lower the volume
Where’s the Keypad 2/5
Bring back the keypad!!!!
By paying customer 20145554
Needs power button and settings on phone
Needs work 3/5
Since the last update I am unable to schedule recordings in my app. Please fix this. I like to use the app more than my actual remote because my remote can be a bit laggy.
I would also like to see better search functions, for example on the on demand screen on my tv there is an option for “free to me” and there is not that option with the app. Another thing I’d like it to incorporate is in the “ways to watch” under a title it does not show Netflix as an option like on my tv.
Also, bundles are unable to view or purchase from the app.
Finally fixes 5/5
I would like to see a new feature added, when possible.
Setting REMINDERS in addition to recordings. Sometimes I am out, and would like to set a reminder on my app to watch a program in the bedroom to watch in the evening.
With the latest update there is a find button in the upper right hand corner where you can enter the channel number or channel name.
I don't think this app is fully functional UNLESS you have the X1 upgrade. If you have upgraded the app is great.
Am so happy to have both upgraded, and now have fully functioning app.
UPDATE FREEZES FREQUENTLY! 2/5
I love this app to watch on the go BUT ever since I updated to the most recent version my shows FREEZE all of the time. I pay for faster internet from xfinity and i have never had an issue with loading or freezing in my small apartment until this update. VERY FRUSTRATING! Please fix it!
It’s cool 5/5
By Experian user
It does what I need it to do until I can find the remote that my twins hid from me 😂
Terrible sorting options 1/5
By TEK Dog
This ap has removed all filters on anything useful like type of movie. No way to sort through 3000 movies and find anything. Maybe the sorts were not all that accurate, but now unless you know the name of the movie you are looking for it is pure luck to find something interesting
Nothing about this is a remote. 5/5
You can select programs and channels, but no pause, play, volume, nothing else.
Is it a way to control the volume?????
Nothing more than a channel changer 1/5
You can't do anything on those except change the channel. You can't fast-forward rewind and pause delete nothing. If I wanted a channel changer I didn't have to download it onto an electronic device
New update 3/5
REALLY miss being able to record from my iPhone and iPad.
Also miss having the red dot that indicates a program will be recorded.
Hope you fix!
Good but needs so much more! 4/5
By Nutella Bear
This app has the potential for being a real value added perk for Xfinity and my main wish is that Comcast invest the money in this app to bring it to full functionality. It needs to have all the functionality of the X1 Remote with a full set of tools to manage program guides and schedules. The app is about half way there and is screaming for greater investment. I would rather use something like this than any of the on-screen guides.
One feature I would really like to have is the ability to construct my own channel lineup. Right now I have more than 300 channels but my actual viewing is typically a list of about 50 channels. I would like to have the ability to put together my own list of channels that displays only the channels I typically watch and be able to group and order the channels the way I want them displayed in a guide. This feature would be more important to me than the ability to "jump" in the channel listings. Jump is important now because there are so many channels I don't watch cluttering up my display.
Update v3.7 — I hate the new way you mark Favorite channels. The old pull out tab was great. Now, with the star always showing, as I move through the listings I frequently end up unmarking the station as a favorite.
Good product, but can’t you filter to the channels we have subscribed? 4/5
Works well. My Xfinity DVR can filter to the channels I subscribe. Why can’t you fix this app to do the same?
Doesn't work 1/5
I had the app. It wouldn't add devices. Just indicated there were no devices. The add function doesn't work. So, I tried the old favorite way to fix things, uninstall and reinstall. The download doesn't work.
Un the bright side, if you do manage to download it; it makes a good TV guide 😕
Still crippled. 2/5
Version 3.7is now working fairly well. However, it lacks features that were in the pre 3.xx version, and is rather buggy.
Tv listings issue 1/5
I can’t see the listings. It keeps giving me an error and a blank tv listings page. I have to open and close the app several times before it comes back c
Awful... no surprise 1/5
Just like Comcast Xfinity service this app is worthless. If you like watching a wheel spin just to get the channel guide then this app is for you. If you like having to restart the app every time just to get it to connect then you'll love this app. I have another 1.5 years of this and will never consider Comcast again. Totally inexcusable to not have competent developers in this day and age. It's not like this app has a bunch of features to make it complex, it is overly simple and yet it just does not work.
Old version was better 1/5
Where’s the actual remote. I’m trying to make the sports tab pop up and there’s no way to do so with this version.
Worst app in the universe 😒 1/5
This app is a constant let down. Each update renders it more useless than the last. I used to use this everyday, but the app flat out hasn't worked at all for a while now. I'd leave zero stars if I could. *** Update*** the 10% of the time I was able to get his app to work has been completely wiped out to 0% now you can see what you want to watch, but there’s no watch button anymore, yessssss! Error error error!
Basic Remote Control; Functional; Okay.... 3/5
Provides basic functionality of a remote control with show guide information attached. A touch more functionality (e.g., rewind, play/pause, fast forward, etc.) would make this application much more user friendly and desirable....
Cant filter for free on demand movie 1/5
Can't filter movies on demand for the stuff included in my package. Ridiculous how I spend this much on cable and can't find the stuff I'm paying for. Also, I hate how it doesn't provide a simulated remote so I can navigate by the TV guide.
Needs On Demand movie playlist feature 4/5
By Yardley mom
I like this app but I wish it had a way to mark On Demand movies for future viewing, something like a thumbs up list or a playlist so I could quickly find movies that I had previewed before and wanted to remember for another time.
One step forward, three steps back 2/5
Recent updates have made app less effective. The favorites star is fine for initial selection, but with channels filtered on favorites, an inadvertent touch of star when selecting channel "de-favorites" channel and instantly removed it from listings!
Also, the search info is near useless, with mashup of results (some bogus) based on search term. And who cares about a search result with no upcoming shows on schedule?! Having to select additional Upcoming tab is pointless extra step. How about reverting back to older type search results, or only show results in specified upcoming time period?
Incredibly slow! 1/5
This app is so frustrating. Trying to do anything on it takes forever (like deleting shows from the DVR). The search functions are terrible, buttons are super sensitive and will end up turning shows on on the tv when not intended. Sorting channels is slow and doesn't work well. It's a disappointment in all ways. This definitely needs an upgrade.
DVR 'My Recordings' 1/5
What happened to being able to manage my DVR when I’m away from home??
What is the POINT of this app now? It’s basically just another TV Guide app and I already use that one.
I want to be able to set and/or delete recordings on my DVR when I’m on vacation. Please return that feature!
Why are the review dates all out of order? 2/5
This goes out to both Xfinity "and" the ITunes Store. Before I usually install any updates, I typically like to see the reviews of the updates after a few days, so I don't do an update of a "bomb" or a problematic update. Now, it appears with all the apps in the ITunes Store, the reviews are literally all not in chronological order by date, but from dates all over the place. It's making me hesitant to install any updates ever since I noticed the change. Remote app I have really isn't anything like my home remote with the menus so it's pretty difficult to give any kind of review, except for this one where I can't tell if any recent updates are even available and that the remote doesn't appear like the XR1 remote for X1 which isn't a plus.
Remote more like just a guide 1/5
By TheGoSu S12
No vol channel fast forward restart anything Roku don't make as much but they did it just fine
Nearly unusable tv listings 1/5
By Count Zer0
I loved this app. The latest version is awful though. The updated tv listings only let you see 30 minutes at a time instead of being able to see at least an hour. And the remote used to have full functionality of the x1 remote but now it has been removed.
Something is always wrong 2/5
There’s always something that isn’t functioning the way it should.
If it's not broken don't fix it. 1/5
I thought maybe I had downloaded the wrong app when I switched phones. Now I finally realized THIS IS NO LONGER A REMOTE. This app is useless. It does NOT hold up to xfinity standards.
It needs a few things... 3/5
It works mostly well, but don't move too far from the other remote, because you might need it when:
A program finishes from on demand, but will not exit the menu.
A program fails to start from On demand, but you can not play another program.
A recording finishes and you need to select delete now or do not delete.
If possible, I think an on screen or touch screen volume control should be added to all of the Xfiniti apps. It's highly annoying when programs on tv raise the volume and you have no way of turning it down, because the tv is out of reach or those little buttons on the side are too hard to get to on tablets.
My second request and recommendation is that you add a sleep timer. Older, disabled or lazy clients, like me, would love to be able to set the sleep timer, through the app, on the tv/tablet and just doze off at will.
Need to update and fix a lot!!! 1/5
The app says I don’t have devices anymore, when I never deleted them! I can no longer record or see what I have recorded...the app is useless now!!!
Needs DVR control 3/5
App really needs a control for recorded items on the DVR.
Latest update not working 1/5
By pottery bug
Have had issues before, but cannot schedule recordings with the latest update (get error messages)
They just introduced a big design flaw. 2/5
The static star on the left is too easy to hit by mistake while changing channels. Doing this takes the channel off the favorites list. You need to set a lock on favorites to prevent accidentally eliminating favorites. Your android version has the same flaw.
By Raptor Ron
Can’t view all programming, especially local sports. I pay a lot monthly for programs that I can’t access when out of town traveling. I will cancel TV service and watch Netflix like many of my friends.
App issue 2/5
This app used to be great. Now it only acts as a TV guide no functionality at all. It won't connect to my tv at all
No good 1/5
I can't remotely record something anymore, or use the remote for anything other than a data-munching TV guide. :-(