Loss of functionality is a big no-no 1/5
This app once allowed a user to set up a recording while away from home. No more. This was the one big piece of functionality I used numerous times. Now that that's gone I really have no use for this app.
YOU DON'T TAKE FUNCTIONALITY AWAY!
Comcast again fails customers! BRIAN ROBERTS—Do Your JOB!! 1/5
By Bill Evans
Can’t conceive what “legal issue” would compel Comcast to suddenly remove the ability to set recordings while away from home. I’m a communications lawyer and it makes no sense. Eliminating this feature without any notice only further highlights the contempt Xfinity holds for its customers who relied on this app for years.
The very least Comcast can do is offer a complete (and honest) explanation as to why they can’t provide remote recording capabilities while other providers can.
Why? Did? You? Remove? The? Only? Reason? To? Have? This? APP? You took the record selection away. The reason I installed this app was to be able to set a recording when away from the house. Verizon is begging me to switch to Fios. This just might be the perfect reason to go. Well that and the $150 a month savings for two years. And you just delivered an XFi router... sad.
What happened to remote scheduling your DVR with this app? 1/5
Used to love this but what a flop. Lost functionality. Xfinity needs better app support. Second app that I longer works like it used to. Boo.
Hate the update! 1/5
By Update is horrible!
The old version gave you the opportunity to record a show from your phone. So if I was out and knew I wasn’t going to make it back in time to watch a show, I WAS able to record it from the app. That option is gone. It was so convenient.
I used to be able to set and manage my DVR from the app. That was really all I use the app for. That is now gone. Worst decision ever and I see no reason to have deleted that function. Bring it back!!
Can’t set recordings from the app anymore 1/5
By Captain Buu
If we can’t set and adjust recordings from this app anymore then you might as well get rid of it because it’s useless now. You took the most useful function away from your users. People are gone more than they are home these days and you eliminated the main reason people downloaded this app. Please bring this function back or bye bye Comcast.
Can’t record programs 1/5
What’s the use of this app if you cannot schedule recordings remotely?
Record please 2/5
I have a remote - works great - what I need is the ability to set a recording when I am away from home. This feature was available in the past and was its key function for practical situations.
By Ggjohn g
Where the feature now I have to go to my tv & search for the shows manually to record wow what a huge mistake to remove from the app!
Can't record from app any more... 1/5
This app used to be pretty good then with some upgrade we lost the ability to record from the app. That was the best thing about it! Now you can use it to look up shows that the most important feature is gone. Please bring it back!!!
Set recordings??? 1/5
Why would they remove the ability to record shows from this app? That's literally the purpose I downloaded it for.
No point in having the app 1/5
I loved being able to record programs remotely but now that this app no longer can support that, it's not worth the space on my phone.
Closed Caption on/off, Why did it change? 2/5
It is sad that the hearing impaired is forgotten each time changes are made. There should be 1 button for CC.
Before the numerous changes, I could select the down arrow button, select the ok button and turn the CC on or off.
-Now when the down button is selected it is always on the play and u have to select the button a total of 5 times before the CC is turned on or off, WHY?
-Why can't u add a button for the CC?
-Or use another button, like the mute?
Why did you remove the schedule a recording feature from this app?! I used to be able to schedule a program in case I forgot! What a disgrace Comcast is! Verizon Fios will be here soon and I’ll be the first in line!
Ugh .. what happen to scheduling recordings 2/5
I used the app often to set a recording of a show when not home. Now that is gone, can only watch channel. C’mon man!!
Can’t set recordings 1/5
I have no use for this app aside from setting up DVR recordings. That functionality has been removed for some reason.
Please bring back recording option 2/5
By C~Pooh Sargent
App was great until they took the remote record option away. It was so awesome to be able to set a show to record on the DVR at home when away from home.
Where did the record button go? 1/5
The only reason to use this app is when you are away from home and want to set up something to record. I don’t need it as a remote when I’m home...because when I’m home I have the remote!!! Good grief, you took away the only thing this app was good for. Ridiculous Comcast! Put it back!
Error on xfinity’s behalf 1/5
I really loved the recording features that this app had and now you have taking the main feature off of the app which makes the app really useless now. What would I need to use the app for now. Please bring back the recording feature because, whether Xfinity felt like they didn’t have enough users using the feature ; they did have customers who did use the recording feature like myself and tons of other friends and family who I knew used the same feature.
Bring back record feature 1/5
I would use this app to set up or modify recordings when I was not at home. That feature has been removed. Why??? It was the best reason to have this app. ☹️
Jerry G 5/5
Really glad I switched from Verizon Fios to Comcast. Everything works well and when you need to call Comcast for something the people are nice and take there time to help you with whatever you need.
Only thing I wish they would change is to put a record button on the tv remote app so if you are away from home and remember you wanted to record something on tv you could do it with the app. That’s the only thing I liked about Verizon. You could start recording something using the tv app. Hope Comcast will get the ability to do that in their remote app
DVR Manager that CAN'T MANAGE! 1/5
By Old Tech 49
The app use to be OK, I was never in love with it but it did most of what I wanted after a fashion.
What overpaid management moron decided to remove all ability to MANAGE from those DVR Manager section? We can no longer add, modify, delete, or erase a recording.
The only thing I use it for now is browse the Guide.
Would give zero stars if that was an option 1/5
By Lisa from the mountain
Not being able to record from the app because of some court ordered red tape is pretty unfortunate and frankly, took away the best part of the app. Now it’s as though we have transported back in time to 1990 where you had to stand physically in front of your TV and hit record. First world problem? Yes. But still frustrating.
Data not Available, Still! 1/5
The latest--now it won't even show listings on the iPad! But it WILL change channels.
FIX THIS POTENTIALLY GOOD APP!!!
It seemed to be working for a while, but recently, for a little by time now, it usually can't even find its own data!
Same evening, they are gone again. Unstable!
After updating the App, at first it would not find the television sets at all. But after an hour or so it found all three again, and it seems to work well now.
Before the recent update, the App stopped recognizing ALL of our 3 TV sets. So I updated--No Help. Worthless! One star.
Recently this App has been more reliable, so I upped it to 3 stars. Before it was only 10% or so.
The listings are OK, but it would be better if the App showed if the show was a rerun, and if so, its original air date. Another reviewer said it does, but it does not!
Rogers from the app gone 1/5
I used this app regularly because I travel and it allowed me multiple uses while on the road. When the ability to record from the guide on the app went away...1 Star!
You want to record something. Doesn’t work. You want to delete an hold recording. Doesn’t work. Piece of crap.
No longer useful! 1/5
The only reason I got this app was to have the ability to set a recording when I was away from home. This app is no longer useful to me!
No record option —> cancelling Comcast 1/5
By Cold hammer 2121
Taking away the record option in your app is the straw that broke the camel’s back. I used this function quite often, but this loss is merely a nuisance. What really puts me over the edge is this company’s being so out of touch with their customers’ wants. See ya.
Bring back record 1/5
This functionality is the entire point of using this app.
I was at a friend’s house and saw something on TV that I wanted to record at home. Imagine my surprise when I found out that is no longer an option on the remote app! What good is all the $$$ I pay? Will my bill go down since you took a service away? I didn’t think so.
Can’t set recording schedule or record a selected program from the drop down list without using the set top remote which makes the app useless if I’m away from home
Can’t record anymore 2/5
By RM in Sac
You used to be able to record a program from this app, but the option is gone. Now I have to get the TV away from my teenagers and record my sporting events, so I am less likely to bother. No good, for as much $$ as I am paying!
Great app 4/5
Great app just needs a way to control the tv volume.
glorified newspaper guide 1/5
i used to be able to browse the guide and record from this app. the last update removed the ability to record via the app- it is now nothing special and i REALLY miss being able to record from within the app!
Récord remotely 1/5
Why can I no longer set the DVR to record a show using this app? Only reason I use this app.
Why can’t I record from this app? 2/5
I was able to do a remote record from my phone. Now I can’t......any reason why this feature has been removed?
No DVR recording possible any more 1/5
Suddenly, with no warning, the ability to record programs on your Comcast DVR has been removed. Another “brilliant” move by Xfinity.
Bring back the DVR Recording Feature 2/5
By Uptown Queeny
The best aspect of this app was the ability to schedule a recording on my DVR. With the recent updates, that function has been disabled. Bummer. No more use for this app now.
No bad but need to be able to record from app 2/5
It’s a pretty good app but they need to fix the it. There’s a record button but won’t allow me to. That’s a big deal when I want to record a show and I’m not at home.
Why why why would you get rid of the record function? 1/5
That’s the most important feature in the entire app. Sometimes, in our busy lives, we forget to hit the record button as we head out. Taking the functionality away seems this app completely useless. Bad idea, Comcast.
Ability to set DVR recordings gone??? 1/5
What good is a mobile app for xfinity if you can’t schedule program recordings from your mobile phone? Why take away the best feature of the app? If I’m home, I use my remote control. If I’m away from home, I use to use this app to set DVR recordings. No longer able to do this.
The recording option was the ONLY good function! 1/5
By Faunia Farmer
It makes absolutely no sense. If other platforms allow for recording on their mobile applications, then Xfinity/Comcast can too. To remove it seems vaguely similar to Apple’s “slowing older models”, as if we’re all using too much memory space on their equipment, or utilizing the record function to blow through commercials, for which the rely on ad dollars for revenue, and therefore they can eliminate the one good function that we’re all using and serve two purposes. Bottom line is, plan ahead and set your DVRs early....Xfinity doesn’t want to help you, they only want your money.
DVR Control GONE! 1/5
Why did you remove the ability to record shows and manage the DVR on this app? Dumb.
Removing app from my I-pad 1/5
The only reason I had this app was to schedule recordings remotely. Now that function is no longer available, I’m going to save some space on my iPad by getting rid of the useless app. Let me know when you restore the recording function and I’ll put it back.
No record option!??? 1/5
Used to be able to set my DVR to record something with this app but now all I can do is change the channel. What good is this if I can’t set a recording? If I’m using this app I’m obviously not at home. It’s the only reason to use this.
Missing feature 1/5
The last updates removed the ability to set a recording. That was the most useful feature of this app. Please bring it back.
Where did record go? 1/5
By Deacon JWR
I don’t see a way to record on this version of the app. That was the feature I used the most.
Where’s my ability to set a recording? 2/5
The app is good but what prevents me from rating it higher is the loss of my recording capabilities within the app. Before the latest update I was able to check my viewing lineup and select shows for recording. Now I cannot and I miss the convenience of remotely recording my programming.
Can't record shows... 1/5
This app's most useful feature was recording a show from my devices. Now I can only record shows at home from the cable box itself. Too bad. Was a great app!