By Patti-Fort Myers, FL
Don't bother with this app. Doesn't work. Really hoped it would since we are in an area affected by Hurricane Irma. We have not had cable or internet from Comcast since 9/10/17 and hoped this would help us avoid overages on our cell plans. No such luck. Very disappointing.
Wifi hot spot worked 4/5
Because of dismal performance in the past I was Surprised to find the hot spot app working very well from a hotel in a rural town in W. PA. Internet connection and email performed very well, as if on a home network. One of my happiest Comcast experiences. Keep up the good work. Thx-
It doesn't work at all 1/5
By Local buyers
They claim to be the best xfinity products and the newest technology not really plus is all full on fees and taxes xfinity tv and internet and mobile
Great tool for Xfinity mobile clients! 4/5
I love my Xfinity mobile!
A major pain 1/5
This app is a pain in the butt. It will not permit a user to configure it so that the user's primary network remains primary. Instead, the XFinity network constantly overrides your primary network (I.e., switches to XFinity) without notice, when you have no need of it and don't want it active. There are occasions when the app comes in handy, and it would be a great improvement if you could turn it on and off as needed. Instead, Comcast is determined to force this network on you no matter what, or to do without it. It is bullying at its worst.
Does very little 2/5
App is basically useless
Horrible service 1/5
This hotspot is horrible. Needed during emergency and not a friendly apps.
Simply the best .. that's Comcast :) 5/5
Happy and super services by Comcast
Not good 1/5
Would be nice if I knew how to use this. I have no idea. There are no directions. I have nothing good to say about this app
Necessary, but meh 2/5
Present version (9/'17): kinda par for the whole Xfinity experience. After being installed for 2+ weeks, it decided in didn't have the right wifi profiles downloaded.
Hopefully now I won't need to open this app every time I want "automatic" Xf wifi access any more.
2 week later update: no joy. Unlike when I used this before up to 7/'16, 90% of the time I need to open the app to get Xf wifi access.
By In His Grip Prison Ministry
It was there when I needed it the most!
DO NOT USE 2/5
The profile that's used for this app seems to disable the use of other wifi spots. My apps were not loading, updates wouldn't occur, just too much bad with this app. Delete the profile in your settings if you did use this app.
Never connects. 1/5
Super slow. It's better to have no bars. Big bummer.
Xfinity hot spot 3/5
By Jomo mama
The app was not able to locate an Xfinity hotspot that was open for me to join via Wi-Fi. It located all neighbors and everything else that was secure that I was not able to join. It does not seem to be user-friendly to me
Does it even work? 1/5
Since I have gotten it not once have I been able to connect
Couldn't use it during a hurricane. Because of my plan 5/5
So my electricity was out, my cable line blew off of the pole. My phone can't call anyone. The only lifesaving option I had, wouldn't allow me to use its service unless I upgraded to xfinity's higher priced plan.
Every time I have tried ™ launch it on mb iPhone 5s running current software it unex quits
Not sure what it really does. 2/5
Does not seem to do a thing.
By Safer 401(K) Investing
If I could give it a zero, I would but the lowest I could go is a one star.
It simple does not work!
Waste of time. Won't work without WiFi 1/5
Went through Hurricane Irma thinking I could find hotspots with this app. No go. Wouldn't run off my cell service although it's supposed to, and since I had no power, there was no wifi. Better off paying the extra money for a personal hotspot on your phone. Nice PR effort but useless when needed.
Great idea lousy access 1/5
I suppose it works if your not under curfew and can leave your home to locate a hot spot. Definitely NOT useful during hurricane Irma in south Florida
It doesn't work, instructions are not helpful. Great idea.
Does NOT work!!! 1/5
I am a customer, have an account, have the app, have 15 hotspots around me and NOTHING!!!! I was reassured after this hurricane I'd be able to connect to hotspots to communicate with loved ones and I cannot do that! Don't waste your time, not worth it!! They should be ashamed of themselves for promoting this the way they did only to fail when people needed it most!
Great app 5/5
Don't bother! 1/5
I'd rather connect to my home connection when at home. I don't trust an app to keep my info safe-especially because it isn't created by Apple and it is a Comcast app. I don't like the fact that I have no choice but to be connected by the app. Therefore I'm removing it from my phone. It just isn't a great idea, judging from how poorly Comcast protects their email which I also stopped using. Beware!
Needs work 2/5
Doesn't stay connected to Wi-Fi not even half of the time making me burn through my data on my phone plan nice when it works but very rarely
Very poor xfinity wifi service - double zero rating 1/5
By Comcast customer in FL
I am a Comcast Xfinity customer and my home wifi has been down since early morning today and your team stated several times on the news and through government officials that Comcast xfinity will definitely provide Free Wifi access all over Florida during he hurricane. My location has 3-4 hotspots nearby according to your app , however my brand new Apple iPhone is NOT detecting and xfinity wifi! So basically your statements to the Florida citizens is useless and unavailable. It is frustrating to me as I am also a Comcast customer.
Very disappointed with Comcast Xfinity!
Irma alas 5/5
Never connect app 1/5
This is a cold spot app not a hot spot app.
I pay Comcast (Xfinity), att, & my son Pat's Brighthouse for us, yet we are expecting biggest hurricane ever & I cannot get service unless I GO to my house (Flood Zone) or travel to get a hotspot - No Gas except a little hurricane gas!!! My Children are in TAMPA! I NEED communication & information.
Give me a break 1/5
By Joeg tt me
Absolutely horrible. Does not work at all with over forty hotspots available within a five mile radius. Get it together Comcast!!!
Great app! 5/5
By Momma Myrna
Easy to use and very helpful
What a load of crap 1/5
Comcast promised free hotspot Wi-Fi to hurricane victims in Florida. I saw the announcement on TV so it had to be true. After several hours as hurricane Irma is about to approach, the so-called free hotspot Wi-Fi does not work!!! It's simply false advertising. Way to go Comcast!!!
By nadia biz
Hope xfi w/b better
Five Stars 5/5
This systems keeps improving.
Not intuitive! I give up 1/5
Poor navigation. No instructions. I can't even get started. I will uninstall immediately.
Horrible horrible app and service. Does not connect to anything. Piece of junk.
What am I doing wrong??! 1/5
I'm a COMCAST customer have been forever and every time I try signing in it says wrong username or password I don't get it😡
App stinks 1/5
By Craig Tash
So far I haven't been able to connect. I've updated my user name and password but every time I login it asks me to call customer service. I call them nothing happens.
NY loves xfinity 5/5
I find the wifi excellent to use I don't have a problem when I'm moving around
Good to know 5/5
It's always good to know if my location has a hotspot so I could use wifi
Lousy App! 1/5
By Password frustrated
xfinity mobile advertises seamless auto connect to xfinitywifi hotspots.
An indicator needs to be displayed that shows up at the top of the phone just like the Xfinity cellular mobile is shown that shows you are on Xfinity hotspots and that the xfinitywifi data is working.
Wi-Fi network stability is a joke 2/5
By A1 Sauceman
Just enabled the Wi-Fi hotspot so I could use it when I'm outside of my house (front/back) & the connection is terrible. Most of the time, it barely connects, even when it shows ones that are available & in range.
Great app! 5/5
This comes in handy when I'm on the road. Hasn't let me down yet!
By Nancy's tip
Xfinity is so much better than other providers
Great app 5/5
This is very good for finding hotspots where I need Wi-Fi.
Needs work 2/5
The app installs or certificate that automatically has the Wi-Fi in your settings. However it will connect to Wi-Fi hotspot with no functionality until you run the Hotspots app, even with the running in the background turned on. Would be great if it truly automatically connected to available hotspot without user intervention, or running the app…