Crash + 1/5
By Craig, Oregon
Can never get this app to work. Always crashes. Can't even save my address. Can't use current location. Wish I could use it and rate higher.
Search function = ok, Customer service = useless 2/5
It works ok for restaurant searches, but it has a few glitches with leaving reviews because it wouldn't save the photos I uploaded.
As for their customer service.... I received a bad food order. My fruit dish was close to being rotten and my orange chicken dish had a bunch of fried bone cartilage instead of chicken. I sent yelp pictures and corresponded with them over a few hours and their resolution after all that effort was, we will refund you $7 or you can contact the restaurant yourself. Really? If that was the case, I would've done that to begin with. Why waste my time over several hours of email correspondence if $7 is the scope of your ability to resolve an issue. That wouldn't even cover the cost of my fruit dish?
Love this app! 5/5
I use this app in the metro Denver area and no complaints so far! It saves my orders, sends me coupons from time to time, updates me on the status of my order, and it's super easy and convenient! Can't really ask for me than that!
Quick & Easy to use 5/5
A good selection a nearby restaurants. Delivery is usually faster than expected.
I absolutely love ordering through Yelp. I would give it 6 stars if I could. When they took down ordering via the original app, I was forced to download this app, which was fine. Everything went smoothly until checkout, when I was notified that the restaurant was "closed for vacation".
I've been to this place for years, they were not closed. I called and place my order via the phone instead. They need to fix this bug, and at the very least, put a more truthful reason as to why orders cannot be placed at this time.
They could dishonestly turn other customers away from businesses like this.
It is 5/5
By Shazam Kablam
Easy, quick to use. A great app!!
First time use EAT24 = Epic Fail 2/5
I downloaded the app and used for the first time last week. After placing the order and having my credit card charged, the app gave me an estimate delivery of 1 hr. Then 10-15 minutes later I received a text stating, the merchant doesn't have a driver that night so I can either come pick up the food or cancel. I can understand restaurants occasionally don't have issues, but the app should not have allowed me to place the order. Then an email came states my refund will take 5 business days. Wth? The app is not smart enough to block out merchants who do not offer delivery. How could it let the order go thru? Anyways, I ordered elsewhere and the food arrive in less than 30 minutes. No more EAT24 for me. I am still waiting for my refund. No food, no refund, not impressed.
I am giving you a 2 stars, because the app was easy to use. When the service improves I might give it another try. There are so many good options out there that I doubt I will try EAT24 again any time soon. Best of luck!
Enjoying the app! 5/5
By Slot Maniac Pro
Been able to order food and it has been great. Thanks
Easy breezy 5/5
This app is amazing. Love it for the D.C./MD/VA area. Haven't tried it anywhere else yet. It's got spunky humor and I like the customer protection it has with your payment info and communicating with a restaurant. The only thing I'd change is the ability to quick label your saved cards. I share the account with my boyfriend and we've got like 6 cards on there and never remember which one is what, so that can be kind of annoying. Otherwise, totally recommend for all your lazy eating adventures.
When will this app work? 1/5
I am so sick of this app not working. I enter my payment info, and it just won't work. Time to move onto something else!
Applied a $5 off code & was ready to submit an order. Unfortunately the card was input wrong. I went back to fix it and reapply the code - but it would NOT let me use it, stating "for first time users only". I did not even submit he order... Lame.
Surprisingly good! 4/5
Never a huge fan of grubhub so I was presently surprised when I used this service. I was hungry one night and in a lazy mood so great motivation to try something new but it was great. Easy to use, fast restaurant service, over all good experience. This is one Yelp service I'll use.....at least until google inevitably makes something better after all.
Only problem worth mentioning is that the app is ridiculously slow. At first I thought my internet was just bugging out on me but nope it's the app. It pretty much has one speed that it does everything at speed and that speed is much closer to a snail the a rabbit if I might say. I guess it could be compatibility with my phone or something, but I doubt it cause it's a brand new 7 plus.
great, but would like it to work in landscape mode as well 4/5
would want it in landscape mode because my ipad is in a keyboard case. that's all! :) we use it all the time.
Wait was ridiculous 3/5
It has now been almost 2 hours since I placed my order and I still haven't gotten my food! When I placed order it didn't seem to work the same way I have had it work in the past. I feel like something happened online when I placed my order and my order never got submitted even though it kept telling me it did. I couldn't track it the way I usually can. And then when I finally emailed about it because it had been an hour and a half and past the time that they told me it would be I had to talk with someone who I I think finally told them to make the order! Not very reliable!!!!!!
HANGRY & LAZY? 5/5
By Rasputshia and Norbit
When your feeling HANGRY &a LAZY (I'm sure you stoners can relate). This is the quickest way to find all food delivering locations nearest you! Problem MF solved!
Super easy to use 4/5
Very easy to use. Great!
Dishonest tactics 1/5
By Andrew 1019263
Only downloaded it because of a coupon advertised on yelp.. It said it expired when once i downloaded this app. Crooks
Very easy to use!
Pretty Good... 3/5
The only real complaint is the initial delivery times displayed when browsing the restaurant list, once you place an order the "updated" delivery time is always considerably longer than what was originally shown, otherwise it works as expected.
What a fun and easy app! 5/5
By Devon Marie
Found this gem while searching for cheap eats in New Orleans. So glad to have it! Easy to navigate; love it. <3
PayPal friendly 5/5
I've not had any problems ordering my food. I order from a local restaurant that does it's own delivery. The order is always early. My biggest gripe with GrubHub was the inability to pay with a credit card via PayPal. I'm not sure why they handled transactions this way. With Yelp's Eat24, the order process is great and I can safely pay with my credit card using PayPal. I suspect others are having issues with an outside delivery service hired by Eat24.
Works great!! 5/5
Fast, simple and accurate! Very handy to have!
Love this app 5/5
Soo much diversity, soo many many re places to order from even after living in this city most of my life I find myself finding places where I've never seen, eaten or heard of before. And for the adventurous eaters that is a paradise
The custome service is great, got refunded once for a late order and ever had any problems. Been using the app for 2 years <3
By Long Island Ice-D
Complete & easy to use! No more mispronouncing foreign words when ordering Chinese, Japanese, or Italian food! It's even VoiceOver compatible!!!
Thanks E24!!! 😎🍕🍝🌮🌯🍜🍣🍚🍛😋
Wrong food 1/5
By Need moar!
I Kind of Feel I Was Tricked 3/5
By Sophie Howser
Used the App for the first time after being offered a $5 off coupon on my initial purchase (I love coupons), and watched the cost be reduced by said $5 but then go back up after choosing to pay Cash. I wouldn't have minded so much if that had been mentioned as a condition in the initial offering!
Love the app! 5/5
By Jackie beee
I love everything about this, great selection, easy to use... occasional delivery issues but that's not the apps fault! Keep the coupons coming!
Extremely wonderful experience!!! 5/5
I was automatically rerouted to this service at yelp while trying to place an online delivery order from Taste of Asia restaurant in Alexandria, VA. When I hit submit order I promptly received the notification regarding the time of delivery which was like 40 minutes away, provided it's a Saturday night seems reasonable. But I got a call from driver in 19 minutes that he is outside- I was like wow!! This was incredibly fast service provided it takes time for food to cook too. The food order was totally complete and we got extremely hot and fresh food. Can't be more pleased, will order again in future.
Use if you don't want to get what you ordered. 1/5
Lousy, buggy app, poor customer service. I wish apple would pull this train wreck off the App Store!!!!!
Worked perfectly 5/5
By Hilt dugong
Received a $5 off coupon!
Just go with Grubhub 1/5
Terrible, no updates, no order status, no help.
People are dumb, self included ;-) 5/5
By M. C. Fiji Reaper 858
I honestly use this app, to save my long distance relationship. When my girlfriend is having a crappy day at work, I used this great APP. and sent her a gourmet lunch that saved me from days of me trying to verbally encourage and be positive and overlook her few but apparent character flaws. (We all have them)
Anyway, called placed the order on this APP. at Noon and the order was ready for her by 1:45pm. I knew the businesses are getting use to the idea of automated ordering, so, I prevented the possibility of a tardy-and-AFTER-received-lunch.
This APP needs more support, so we can have more selections and get everyone on board. About time suburban areas have home deliveries for all types of restaurants like the BiG cities.
FYI: Yelp helped me use this APP!
Never use this 1/5
By Dr. E.W. Berg
Use GrubHub or delivery.com. Two times now this app has not delivered food to me. Hopefully I will get a refund. There are so many better options out there.
Love it!! 5/5
Easy to use and extremely practical!! Long gone are the days of driving to pick up food!!
Don't use if want timely, correct order 1/5
By Um, okay
I tried it once as a guest and the order was over an hour and about 15 minutes late. No way to track because there's 'a problem reaching the restaurant.' Few months later I try agin. Order about 15 minutes late again and missing an item. When I inform them--no response! I have a family I'm trying to feed, so if you're not going to be reliably telling me when food will arrive, or not helping when things are missing, I'm out. Don't use this! Grubhub or local contact!
Overall my favorite delivery app. honest and accurate review 4/5
first, i want to say that eat 24 isn't responsible for late deliveries, the restaurant you order from is and i think it's unfair that late or poor quality food be blamed on eat24.
that being said here is a pro and con list for this app.
1.) they offer good customer service. if did is late they will be on top of it. they will argue on the behalf of the customer and if a restaurant that goes through eat24 provides poor service, eat24 will get you refunds or free dishes. i speak from personal experience.
2.) The user interface is smooth and allows for the user to easily sort out restaurants by price, distance, food genre, delivery vs pickup, and even which place offers coupons.
3.) delivery through eat24 is cheaper than basically every other delivery app. I've used grubhub, postmates, ubereats, and a myriad of other delivery apps and few offer a low delivery fee line eat24.
4.) There are a ton of ea24 coupons online for 2$ off. my only that but there are several restaurants that off credit back for eat24.
that means, if you order from sat Restaurant A and spend $20. you will get $2 back into your eat24 wallet which you can use on other stores on their app.
5.) eat24 saves past orders which makes reordering easy :)
now for the cons:
1.) unlike other delivery apps, their choices in restaurants is... lacking. companies like postmates and uber deliver from anywhere (for extra fee) and even grubhub has a larger selection of restaurants to choose from than Eat24.
2.) about 30-40% of the restaurants on eat24 are poor quality or "hit or miss" restaurants. when ordering i highly suggest you read reviews on yelp before purchasing. and when i mean poor quality, I'm generally referring to the pizza places.
On our first ( and last ) order from an Indian restaurant, the meal came without rice?!!! Unfathomably bad. Like, how do you forget rice lol... anyhow, don't waste your time, deleting the application as I finish this review .
Great app! A lot cheaper than Grubhub!!
Not worth the trouble 1/5
The app needs work. Orders get lost. There's very little traceability. It's difficult to get information on your order when it does go through. If you're lucky enough to have UberEATS in your area, stick with that.
Great app! 5/5
This app makes it very convenient to order from home or when we're traveling! Five stars!
Horrible stick to ordering from grubhub or uber eats. 1/5
I've used eat24 to order delivery a few times and EVERY time I order from them the food takes well over an hour to arrive. It doesn't matter if I'm ordering a meal or just a couple of pre-made desserts it always takes around 1-2 hours for food to come. I contact eat24 and they blame the restaurants but I know they're just lying because when I order from the same restaurants on other apps like uber eats or grubhub the food always arrives within 40 minutes at the very most. Don't use this app there are so many other good apps and companies to order from.
Gets orders wrong 1/5
Have used Eat24 three times, and each time our order has been wrong. Won't be using this anymore.
By Karla Stutts
I made the big mistake to order from here instead of another app I always order my food without any issues. I am very very mad and disappointed , they made me wait 2 hours for the food and I got a call from the delivery service saying the order was running behind so they would waive the delivery fee. I was okay with it. Then, all of the sudden after 2 hours they just decided to cancel my order without any notice!!! I contacted them and they told me the restaurant was closed which it wasn't true! They gave me a credit and refunded the amount however, they shouldn't let anyone wait over 2 hours and then just cancel the order! This is very poor service! I don't recommend anyone to use this app if you do not want to starve!
Horrible service 1/5
Always so good 5/5
Delicious since the first day till now & always
I Love Food 5/5
By Señor Valdez
Excellent app, never have issues and works every time. Best part is all of the options I have in my area. Really gives me a chance to explore surrounding restaurants without having to leave my house. Time estimates are very useful as well.
Was great, landscape and everything...but... 2/5
Used to be great, new layout is total crap, no landscape mode, drill down after drill down... pretty much a giant step backwards, like we stepped back in time 6 years.
Fail Yelp, try again.