Waste of time 1/5
Love it! 5/5
Great app and service!
Easy to use and convenient 5/5
Got a 5 dollar discount because I downloaded the app which was nice and it made ordering really easy.
in love 5/5
probably the best app on my phone... makes my life so much easier
Easy to use 5/5
Yeah, title sums it up
Convenient for drivers 4/5
I'm a truck driver so I use this app in almost every major city . I am often in places where I am unfamiliar with local dining options and this app always gives me plenty of choices near by with delivery! I usually get my food within a hour and they have delivered to truck stops, warehouses and casinos so far. Pretty convenient !
so easy to use!
I love this app. It's awesome
Fake OrderTracker 1/5
Ordered 6:08pm. Said 7:15pm delivery. Not true.
Support at 7:45pm said "it's on its way". Not true. The delivery distance is 13 mins according to apple maps. Didn't arrive until after 8:15pm. 2hrs for spaghetti noodles.
On top of this, they delivered without any utensils. (Which is an option to select what you need during your order). I asked the customer service how I should eat spaghetti without utensils in my hotel room and they replied "chopsticks work for me" so some throw away line. Funny, but not helpful when I'm already hangry.
It's really the order tracker that is misleading. Eat24 is only as good as the restaurants it works with and needs to strive to provide better service if they aim to compete with GrubHub, Postmates, and Seamless.
They are the face and this was a really frustratingly bad 1st experience.
Customer service offer $2 off this order and $5 promo off NEXT order vs making this order right.
Just got off the phone with their customer support 5/5
I've tried many delivery apps, and this one blew them all out of the water. Phenomenal customer support, brought up my account with my phone number and I didn't even have to tell them it, they got it from their call system. I want to say the wait time was under 30 seconds which is unheard of! They called the restaurant immediately, and let me know what's going on. Thanks for teaming up with Yelp, thanks Eat24 for the great customer service!
Easy to Use 5/5
By Ms. Alyss
Compare this app to the Prime Now App by Amazon and it's definitely on par in terms of quality. Also Eat24 has codes all the time, unlike Prime Now.
Awesome food 5/5
Quality food at a reasonable price.
Love it 5/5
I've been using this app for a few years now and I absolutely love it! Although the restaurants themselves have made mistakes, this company has always gone above and beyond to correct it for me.
Easy to use and lots of options 5/5
I have read through some of these reviews, and while I cannot speak for another person's experience I have not had any issues and have used this app to order food several times.
It is because of this app that I have been able to discover great places to eat that I normally would not know about. They regularly send coupons for $2 off an order.
The app itself is easy to use and good about tracking your order and providing updates.
App is crashing went adding a new address during an order. Menu feature works nicely.
I love this app! 5/5
Yelp Eat24 is definitely the cheapest food ordering app in my area. Beats DoorDash every time in delivery fees, and I get a weekly email coupon to use over the weekend for $2 off--perfect! The drivers are always professional and on time. Never had an issue. Loving this app for sure. :)
I tap my iPad, they bring me food. 5/5
Hungry? Tap. Chinese food sounds good. Tap. Tap. General Tso's Chicken. Tap. PayPal. Tap. Tip. Tap.
Soon they will be tapping on my door.
Terrible Service 1/5
By Kittys Pajamas
This is a terrible app. If you want to order take out food, download Uber Eats. I placed and order and the email confirmation gave me a guaranteed delivery time. My food did not arrive by that time - I had to wait 30 minutes after that to get my food (which was 1 hour 45 minutes by then). The customer service was terrible - they did nothing about it. I immediately deleted the app and decided to stick to uber eats when ordering out now.
Love the fact that I'm not stuck ordering from UberEATS only because I live in east county. Absolutely love this app even more.
Easy To Order .. 4/5
By Obama Mama!
Update 2/18/2017: it is easy to order. They gave me a cash coupon of $5 🙌🏾💓
Easy to use. Pretty straight forward. Apple Pay! 5/5
Love the weekly emails. Very creative every single time. Order has gone missing once but was easy to get it sorted.
Would be great if we could also see the rating on yelp from within so we don't have to switch between apps.
I cannot reliably use this app. I have to open a browser and order through EAT24 that way. So, what's the point of an app you cannot use.
Fills in the gaps for Uber eats and Postmates 5/5
By ProTravel One
I don't already have to know the nearest restaurants, since I travel a lot and am not always familiar, because it automatically populated a beautiful list for me.
I highly recommend!
Decent and Reliable 5/5
I have yet to experience an issue where my order is not received by the restaurant. With that said there are times when the space between ordering and pickup time is severely delayed, nothing earth shattering however a minor annoyance. With that said pretty decent app, perfect for those who dislike placing the orders over the phone.
Chicago Area 4/5
This delivery beats Grubhub by a thousand times. Delivery has always been delivered earlier than expected. Food was still hot and NOTHING was ever missing. The drivers are courteous and comes to my door. I love that it sends you updates on the order.
Sign Up For Great Food! 5/5
Okay, so I just paid $5 for $20 worth of food. That deal should speak for itself. 👍
Why Beyoncé 1/5
By Schnauzer 4life
I actually liked your app till I saw your up update was to promote Beyoncé for any award now I'm deleting you program
App worked fine. Terrible service. They delayed the order by 20 minutes (which was fine) and then they were an additional 30 minutes late to deliver. Not using this service again.
Zero Stars 1/5
The absolute worst service. Order at your own risk.... i had to pickup my order myself. Stat away from this company..
Horrible app and customer service 1/5
I usually don't write reviews but felt the need to.
Horrible app. Many times I'm left waiting for my order and when I call the restaurant, they tell me eat24 never put the order through. Then I'll contact eat24 and they'll give me an estimated time and the restaurant tells me eat24 just put it through.
Other times, I'm left waiting beyond the wait time and when I check the status, im told my card was declined and to call my bank. I call my bank and they say my card is good and there were no attempts to charge it. Then I'll redo the order with another card from another bank and same thing happens so I'll contact eat24 and turns out to be a problem on their end.
This evening I waited almost 2 hours and had the order placed 3x and wasn't even given an apology when it was an eat24 problem. The 3rd order was done by the eat24 representative and when I went to find out the status, I'm told the restaurant is closed....
Horrible App 1/5
Really bad costumer service! Restaurant menu is all wrong! Fault advertising....! Just horrible
Love it! 5/5
Best app ever
Awesome use it all the time
We like food! 5/5
This app has lots of great options for picking a restaurant and makes ordering easy.
This app is crap 1/5
Ordered pizza from the app went to pick it up and they had never sent the order to the pizza place, unacceptable and a waste of time
I'm pretty disappointed with this app I like to make a cart and see my total and I've gotten charge for seeing how much things are without finalizing my order. This has happened more then once to me and I get sent food without ever sending it and confirming it I'm deleting this app
BE WARNED- Bad Practices by YELP 1/5
If you order through this service and the restaurant is out of an item, they will return the full amount back to your card then charge you again for the amount without the item removed. This causes your card to hold the first amount for 5 business days. And good luck with their nonexistent customer service.
Extremely unreliable 1/5
Wait times are usually 45min to 1 hour if the app even works. When it doesn't you are left waiting for your food for over 2 hours while the app says it's being "delivered." Then you are left with no food and back to where you started. Sometimes they will even give you the courtesy of calling you to tell you that they won't be completing your order. What a joke.
Great app!!! 5/5
Horrible service!!! 1/5
Every time I've placed an order with them, I get an extremely rude delivery man, or the wrong order.
Makes it almost too easy to use 5/5
I've used this app for a little over a month now and it's been great. Aside from the deliveries going well, there was an instance where the pizza place I ordered from didn't have an actual driver. (It was an emergency). I got a call from Eat24 almost immediately after submitting my order. They explained the situation and after I decided to cancel they credited my account right away. There have been times when my delivery was delayed but it was from the actual restaurant and not the apps problem at all. This app is amazing and if you have Apple Pay almost deadly because it's WAY too easy to use. Overall very satisfied with it. :)
Cool and simple
Almost too easy... 5/5
This app is super convenient. My only complaint is that it is too easy to spend money on delivery.
Great options! 5/5
Helped my roommates and I find an awesome Chinese place that makes excellent food. 5/7 Perfect Score.
Good stuff 5/5
Disappointing EVERY time 1/5
I downloaded the app over a year ago...at first all was ok, only an occasional late delivery. Now it's EVERY delivery taking nearly 2 hours +. With all of the new competition out there you would think Eat24 would step up their game not go backwards. I order less and less frequently, but now I am officially done! Don't bother with them, use LA bite or UberEats or restaurant directly.
By K Stacy
Easy to use!!!
Great service. 5/5
Easy fun way to order in. Very prompt and reasonable. Love the repeat order function.
First time = last time user 1/5
I hit send on my first order thru the app and realized I'd forgotten to use the code "bestappever" to get $5 off my 1st order. Immediately contacted support and they said "tough luck" -- "worstcustomerservice"! Delete your account.