Wouldn't work at all. Couldn't change password. Mobile site doesn't work either.
I remember when zocdoc looked cool. Now it's just a parody.
Not usable 1/5
The first time I can log in but after that it simply crashes on startup and I cannot use the app.
By Karen Bermudez
I love this app so much already had three appointments through it! Wish I could give it 10 stars!! Seriously it's amazing!
Easy and quick 5/5
I used this app to target doctors for this new insurance I have and it's great ! It's simple quick and I can schedule appointments easy. I also love the reminder feature.
I feel like the whole point of the app is ease and convenience and it certainly didn't deliver on either. I come into the experience and it asks for my insurance and what kind of doctor. Both fair enough questions, but I don't know what kind of doctor I need, I just know I feel certain symptoms. In all honesty I don't even know what half of those doctors listed do. Secondly, I try to add in my insurance to discover that for some reason it's accessible through desktop but not in the app with no explanation or rationale. Pretty brutal for a new user. I feel like you just have to consider what someone using this app is coming in here to do.
Come on Zoc! 1/5
Come on ZocDoc are you reading the reviews? So many of us are asking for an update with a search feature. Still another update where you can't search for a doctor by name. Wouldn't it make sense to be able to do that? That would make this app 5 stars but until that comes, it's still a 1 star app.
So fast and easy! 5/5
Absolutely love this app! It was fast and easy to use. I was able to red patient reviews and narrow down my selection by reading through the doctors profiles. I definitely recommend this app!
doctor listed wrong? 1/5
I made an appointment at the doctor's office and when I went for my appointment I was told that they didn't even have that doctor at the office and that my appointment didn't take. The idea of this app is great and useful, but I don't have so much confidence in this app after this mishap.
App is Horrible 1/5
Password reset doesn't work. Waste of time.
Can't log-in 1/5
My information and history was all erased. Like another reviewer I can no longer log-in. It tells me password not valid, when trying to reset you get a link that results in the same error over and over.
works very well 4/5
By rabbi s
very easy to use. i gave 4 instead of 5 stars because it doesn't automatic enter on my microsoft or other calendars.
Love It!! 5/5
I think this is a brilliant app!! One app, all doctors, easy appointments and reviews!! East to use!! Thanks!!
Gotten Horrible 1/5
I use to use only this to secure my doctor. Especially since one of my favorite doctor's has the most idiotic help. I tried to reset my password. To rebook online, however the link it sends my email to change, keep saying I already used that link, no matter what password I use. It ask would I like a new link...same thing happens. Basically I can't even get into my account anymore. Now the inconvenience of calling.
Big cities only 2/5
Great idea but very limited list of practitioners. No one outside the major metro areas.
This App really helps me finding a doctor! Awesome! 5/5
As said in the title, this App really helped me with finding a doctor. So easy to use and so convenient!
Not perfect, but pretty great 4/5
This little app is so convenient. When used in conjunction with the website, it's near perfect for booking doctor appointments.
My only wish is that when you go to select an appointment date you didn't have to scroll endlessly through each day (please, please, please add a calendar so picking a date 3 months in advance does not involve whittling down your finger to a stub as you endlessly tap, tap, tap to a date in the future).
Only go to doctors that use ZocDoc 5/5
It's a mediocre service 3/5
I used to think that ZocDoc was the greatest thing since sliced bread, until I realized that it's at best a flawed product. Does the app help you conveniently find and book and doctor? Yes. However, what's more important (for me) is the actual reviews of said doctors. The service curates patients feedback and does not allow highly negative reviews from posting. To me that's a disservice to their customers, unless their customers are the doctors themselves, then it makes perfect sense. On more than one occasion I've visited doctors with stellar overall reviews and after the first visit have left their offices wondering what the hell all those other patients were thinking. My two cents!
Fast, convenient and easy to book appt with good doctors 5/5
By Working mom in NY
To be honest, I'd rather search for good doctors online and book an appointment than having to make phone calls. So far, I found great doctors and I really appreciate the reviews that are left by the patients.
Used to be great 1/5
Perhaps ZocDoc just has a shortage of doctors, but it seems anytime I put in a search for a specialist I get a long list of general practitioners- even when I searched for a physical therapist and a psychologist. The doctors that are listed are rated very low, which makes me wonder how great of a doctor one is if they have to pay for placement on ZocDoc.
I got notice from ZocDoc that my appointment had. Even confirmed. When I showed up the office had received no communication from ZocDoc, so I was out one very needed Dr appointment. 👎🏽
Love this app 5/5
Love this app you can find doctor right away and booked apptt without calllng and even taking a pic and send it to the doctor through the app , so fast and quick , love love it
This app is useless! 1/5
By Tar Tar 19
I went on Zocdoc to find a primary doctor and a optometrist and every time I searched I kept getting doctors "out-of-network! I live in Wisconsin and it kept showing me doctors in Illinois...like really! And even the "out-of -network doctors had no availability AT ALL! This app needs some major fixing. And I wouldn't recommend this app until they do so!
Useful App!! 5/5
Easy, friendly and comfortable
Zocdoc is great. The app could use some work 1/5
Zocdoc as a service is incredible. I've only once found a doctor on my insurance list of providers that wasn't listed as "in my network" on Zocdoc. That was really disappointing, but zocdoc let me know that it's the doctor's office that is responsible for updating zocdoc.
I wish zocdoc would allow us to remove doctors from our "medical team". I don't like some and will never return, and others aren't under my insurance now and I'd like the option to remove them and control the clutter.
The medical team panels look good on the website version but on the app it's just a long disorganised list of names.
The medical team panels are totally useless on the app as well as unpleasant looking. You can't easily pull up your doctors address from that page, for example. It's counterintuitive.
Zocdoc is a great service, but the app needs some work.
It just helps doctors lie 1/5
This app is not useful. Some doctors show fake availability on here. You book an appointment for a Saturday, then a few hours later a receptionist calls and says the office is closed on Saturdays, and asks if she can book you for a Tuesday or a Thursday. I booked the appointment on the app because a) I didn't want to have to talk on the phone and b) I wanted an appointment on a Saturday. I'm 0/2. ZocDoc allows doctors to lie like this, and it makes it a useless app.
So neat 5/5
It would be better if searching doctor by name can be easier. But this app is already super neat.
Amazingly easy to use 5/5
Amazingly easy to sign up and book an appointment in no time at all
Great service 5/5
By Quintin thomas
Zocdoc basically saved my life. Over and over again. Every time I use it, it's like snuggling into the warm embrace of sedated koala bear. Highly recommend
Great app 5/5
Very useful, takes the time wasting and hassle out of calling to make appointments! And it makes it easy to find providers in your insurance network!
Use it all the time! 5/5
I book all my doctors appointments through Zocdoc. I've only had two doctors cancel, and I was notified very quickly so I was able to reschedule. I love being able to see the locations of doctors on the map and filter doctors who accept my insurance. Most doctors even let you fill out forms ahead of time on the app! Love it!
Really helpful. 4/5
I find booking appts thru this app to be extremely helpful.
If you are reading this download this app! :) 5/5
I started using this app two years ago when I was traveling for work.
I had a severe throats infection and could not wait until the end of the week to be seen at home. The doctor I saw was amazing and actually took to the time to find an underlying immune deficiency I had which was why the infection was so severe. I was truly amazed. None of the big city doctors found this. There are some great doctors on here.
Try before you buy. I used this app to locate a new primary care physician (PCP). The first doctor was rude, condescending, and pusher of her own medical interests/agenda. Initially I was upset, but with with a few clicks in this app I met a different doctor the very next week. I am happy to say she is a wonderful compassionate helpful doctor. Even when you go wrong, you can't go wrong with this app!!
By far the best app for Health. Everyone should have us on their phone. It's a must-have and is going to be saving me hours of my life
Well disgned app
Dr. Ahmed Alobaidi
So easy 5/5
I love how easy it is to search for appointments with my specific insurance plan and book online when it's most convenient.
This app is awesome. It's really convenient to be able to make an appointment when the doctors office is closed and there is no need to even have to call and wait on hold to make an appointment.
Brilliant App... 5/5
By Sue Bean
As I was going to a new dermatologists website to book an appointment, I found Zocdoc and found it super easy to use. The only problem that I encountered was that my appointment was double booked. Zocdoc notified me right away and made every effort to right the "wrong" which I found super professional and surprising. I'll be using this app in the future for booking appointments as I found it fast and super user friendly.
DO NOT USE - A COMPLETE DISASTER 1/5
Supposedly I had an appointment and booked one, BUT THE DR WAS A CLINIC THAT TOOK PEOPLE OFF THE STREET. After an hour of waiting, I had to leave. Then a rep called me and said that it was "an out of network provider" which is a complete lie, as they took my insurance and charged me an in-network fee.
Don't waste your time - some apps are not worth the risk to your time and energy. THIS IS ONE.
Really great app 5/5
I was looking for an ortho who specializes in knees and didn't want to call a bunch of different offices. The site let me reviewed doctors, see ratings and when appointments were available. Love it.
Extremely helpful 4/5
This app has enabled me to find excellent doctors that take my insurance and make appointments online with ease.
I would like the ability to manually add follow up appointments that are scheduled at doctors office so I could reference them in the app.
So much potential 1/5
By Ana Cee
I've used it a couple times and it worked... a couple times. Zocdoc supposedly shows you places your insurance is accepted. I have made appointments and sat there waiting and at the end I'm told my insurance isn't accepted. I've had to leave multiple places. In theory it would be a great app. Currently however---just a waste of my time.
Waste of Time 1/5
By chone chone
I was really looking forward to bypassing the receptionist and booking appointments myself. Wasted more of my time with this app, than had I just sat on hold and dealt with office directly. Appointment availability does not update in real time so I spent 20 minutes attempting to schedule an appointment. All showed available but were actually taken. Gave up after multiple days, times and locations were selected and no luck. Will not use again.
Incredibly Convenient 5/5
One of the easiest apps to use if you need to book an appointment quickly. As someone who is constantly moving, I was recommended this app by a friend have used it twice. Now I recommend it to family & friends, especially if they need to see an MD/specialist who accepts their insurance ASAP!
Great app 5/5
If you deal w multiple drs .. great app
Love this app. 5/5
Very easy interface, within clicks I got my PYP appointment.
Super unsatisfied 1/5
By Dr Navin Raj
They are so rude. They are irresponsible and are not there to help. They just give you a hard time.
They overcharged me twice. It took almost one year to get my money back and without help from my insurance I surely would not of.
Great app-time saver 5/5
We got an appointment using this app and didn't need to call the office. It was efficient and fast. Great app.
This app is incredible 5/5
I've seen two orthopedic surgeons today using this app for my chronic neck and upper back pain and I finally found a doctor that knows what is going on!!! I can't express how grateful I am to the team behind this app for making something that makes going to the doctor's office so effortless. Great job!