Delivery is horrible 1/5
Don't waste your time on the delivery. Always late- restaurants say the orders are delayed when sent through.
No urban spoon but... 3/5
Still good for finding new places especially if you are out of town. Would be higher but they really need to work on improving their network of like the nice tucked away little gems
The worst app on the store 1/5
By Zoheb H
I wish they had an option of putting zero stars, I say that because the app doesn't complete it's purpose!
I ordered two times from a restaurant
Both times my money gets deducted and the food never reaches me!
The next day I ordered from another restaurant and guess what they dint deliver too and the customer service tries to make you feel better by giving you 100 zomato credits ? Hahah well what good does that do, so then I ordered again believe it or not and inspite of zomatos complete push the restaurant delivered the food almost half an hour later than the delivery time and the wrong order 😂! This kind of service shouldn't be accepted
DO NOT BOTHER. HASNT BEEN UPDATED IN A LONG TIME.
Very disappointed in this app. Not developed very well and very difficult to navigate. Searching should very simple. Should be drop down options for everything. Example...if looking for breakfast, breakfast, dinner, open now, etc.
Best FOODIE APP
Terrible customer service 1/5
Zomato has a great app. But their customer service is terrible. Their support standards are shocking. It’s a shame. But, we have alternative options!
Go to app for restaurant guidance 5/5
I am selecting restaurants to visit based on this website rating. I do ignore the decore complains and staff misconduct and I focus on the food quality - in the end that’s what makes you to go back to a place. I really like the filter option and I use it often. I would like to have a link to make reservations online ( like Open Table option).
Love it! 3/5
It’s my go to app for places when I go home (mumbai)
Recommendations: collection was a great feature, somehow the iPhone app has not updated the collection tab! Can’t add to my collections anymore:(
Would be great to have Zomato widely used in USA as well! Not all restaurant findings are on Zomato USA.
Zomato check ins please!! Would be a great feature
Use all the time 5/5
Love this app! I trust the reviews and ratings. It helps me find the best food wherever I am.
Absolutely horrible UI/UX,cutomer support 1/5
zomato would fail if it wasnt for lack of other better options; they have no option for cancellation of orders; theres 0 communication between restaurant and customer, and avg wait time is 60-80mins for any order. Absolute garbage company providing a garbage product/service.
Thank you for this amazing app👍🏻
I loved Urbanspoon and it has taken a bit but I’m figuring out the Zomato app. The ratings on Zomato are much more reliable than other rating apps.
Horrible! Bring back urbanspoon! 1/5
I don't know why companies sell businesses and/or outsource them to India. I'm sorry but there's a bunch of people in India who don't know what they're doing. They just do the basics, their education isn't as good as ours is for engineers. Ever since India took over this app, this is utter rubbish! You can't even order food without a local number. Takes forever to pull your location. I don't think they'll last. I should create my own and mimic urbanspoon's services.
Great app 5/5
Use it all the time! Reliable app for good (and not so good) places to eat.
My new best-friend ☺️ 4/5
Good experience with Zomato, you can find anything you need, anytime anywhere and it can expose new places to visit and try with the right recommendations and details about it 😁
They got hacked. Don't trust them now. Deleting account and deleting app. Sorry zomato.
Very good software 5/5
By ATA 900
Nice software where I can find all the restaurants and the people comments
Not what it use to be 1/5
So frustrating. Not well designed and not nearly as good as urbanspoon. Terrible search capabilities and not organized well
Better than Yelp, the Fork, and Urban Spoon 5/5
Zomato has a better interface, is full of more information, and has been more accurate than any other food related app on the market. After being lost in the sea of dining options across Barcelona, Lisbon, Berlin, Brussels, and Paris, Zomato made finding a restaurant incredibly easy. Download the app now and you'll be eating better food by your next meal.
No Urbanspoon, AND you have to log in now? 1/5
What a joke.
Great app for meals on the go 5/5
I travel a lot so eating on the road is always Russian roulette until a friend introduced me to Zomato. It has taken the guesswork out of eating out. Used in a lot of different states and I've never been disappointed
So Far So Good 4/5
So far it's going good. I haven't add any issues, but I would recommend having the menu for some restaurant would be helpful.
There are all restaurants menu with people reviews. What is more important and trustable than customers review. Enjoy Zomato.
Weekly user 5/5
Like the app, easy to use, just as good as Yelp from the USA.
Horrible App and Worse Customer Service. 1/5
By Reindeer McCoy
Most reviews on this app are written by fake accounts made by restaurant owners; especially in arab countries. Negative reviews are constantly edited and or removed in favor of the restaurants. Customer service is a joke; run by millennial morons.
Wonderful application 5/5
The developer really knows what they're doing I'm very pleased using this app thank you so much for a wonderful experience
Great app, my new go-to 5/5
Very useful, like it better than Yelp. Hoping more people will catch on to this alternative. Starting the migration to Zamato. Also, stupid name. Probably should mention that here.
Clunky and useless. 1/5
As a restaurant owner I wasn't heartbroken losing UrbanSpoon because I personally felt like it was flawed. Urban did have some great qualities but yelp and TripAdvisor seemed to take all those qualities and make them better. I was hoping zomato would take urban spoon in a similar direction but all I can say is Zomato is a absolute mess. Wipe it out and start over guys because this is as good as a screen door on a submarine.
Bring Urban Spoon back! 1/5
Giving one star because it doesn't let me give anything less. Absolutely worthless, clunky and it only seems to get worse with time. Get any other app than this.
Like Urban Spoon but much worse 1/5
By Ed the art guy
Done my best to endure this transition (from Urban Spoon to Zomato) which now requires an account.
No thank you.
Terrible and it's just getting worse. Zomato's no Yelp 1/5
Downloaded it as an alternative to Yelp, since it doesnt yet have a presence in the country I moved to. The features on this app are helpful, IF ONLY THEY WORK. The 'exclude mall' filter still yields restaurants in malls after it has been applied. Multiple criterias checked when filtering, tends to override one another where only one criteria will be applied. When I chose restaurants that are good for 'Dinner', some of the options that came up ONLY OPENS IN THE DAY, AND IN FACT CLOSES IN THE EVENING. These filters and features that are supposed to narrow down your search, really doesnt make it easy.
Rating: 1 (only because there's no 0 option)
Un professional 1/5
By Mostafa Fikry
Many times made order with no delivery after waiting 2 hours and when i chat with the customer chat service which is completely useless they do nothing,this is the worst app ever hiring bunch of people who dont do their job.
Deal breaker 1/5
The request to link to my social media or email before being able to use it was an instant deal breaker. This app spent about one minute on my phone. Bye bye!
Great app and service 5/5
Easily find your location in a strange city (gps) and find out what food is around, and who delivers.
App has worked seamlessly since I have been using it. Search feature works for anything
By Steven Zyler
Absolute dismal failure--and that's after giving Zomato a fair chance and spending (wasting) a lot of time with it while keeping an open (even optimistic at times) mind. The good news is, it really doesn't matter--when I go even one day without food, then I might have something to complain about. That said, if I had anything to do with the development of this bug-ridden, poorly-designed, miserable failure of a replacement for Urbanspoon, then I'd be simply embarrassed. Yelp will have to take its place.
Getting rid of Urbanspoon's Favorites and Wishlist lists was probably one of the worst parts of this acquisition. Bringing those back (or adding the ability to create and name custom lists) would certainly go a ways toward trying to gain back the support of former Urbanspoon users.
They have disgraced (and destroyed) Urbanspoon. At least change the icon.
Take it back! 1/5
Do you guys actually read the reviews? Take. It. Back. To. Urban. Spoon.
Absolutely in love with this app 5/5
By ASEEL hasb.
It's so fast and gives me everything I need as well as it's literally pretty to just open and go through 🙃
You replaced Urbanspoon with garbage. This is a perfect example of trying to fix something that wasn't broke.
Too Controlling 1/5
The previous versions of this app were submissive. The new update makes the app too dominant. I don't like my app telling me when I can and can't leave a review!
UPDATE: They've now hidden the ETA. Going back in transparency.
Worth it to have this App 3/5
By Sicilian chef
As a frequent traveler within the USA it is important for me, as a stranger in a new city or town, to be able to identify, locate and determine the quality or lack of quality at restaurants found in my location. Zomato more than meets my needs and has proven to be a necessary and effective application to have on your phone or PC
9/11/17. I must say that I am not too happy with this new version. Quick access has been removed. Getting hard to locate restaurants easily. I liked the older more efficient version of this app
Copy of yelp 2/5
As always indians like to copy so they copied yelp.
Sinply the best restaurant finding app 5/5
My go to app whenever I want to eat out... in India or in Indonesia. And till now, all the 4+ restaurants I've eaten at, haven't regretted one bit...
A must have app if you like food 5/5
This is our go to app to try any new place. Not just for restaurant reviews but also to see what the popular dishes are (as recommended by users) and also menu previews. If you like food and eating out then this is the only app you need (assuming it covers your area). It also has the option for online orders though can be a bit glitchy for ordering from. You can also make restaurant reservations / bookings which work well (though if you call the restaurant directly you can find more time slots than those shown on zomato).
Great app 5/5
Best foodie app 4/5
Like this app a lot. Especially when traveling. Could be better though. App depends too much on content provided by users. Well organized.
By Inuyasha 34
I love this app it helps me every time to find or get a rating of a particular restaurant it's a wonderful app. 😎😎😎😎😎
Urban Spoon never got hacked! 1/5
Zomato is a good example of taking a good thing, Urbanspoon, and turn it into garbage. Even better, Zomato was hacked on 17MAY17, allowed over 16 MILLION accounts to be compromised, and didn't say anything about it until after more than three months passed. So, you have a krap app with krap security. If give a -100 rating of I could. AVOID!!
I too loved when it was Urbanspoon for the different features. This app is useful, but just like any other. Nothing to rave about anymore.
Data breach 1/5
Recommend letting the app die a horrible death for failing to keep our data secure.