Love this App! 5/5
Seriously the best app to have on your phone! Convenient, fast and easy.
Down to the last two 5/5
By dang ads
These people will bend over backwards to help. I’m so grateful for the quick response because my glasses are broken and I would have had to stay home from work!
Good Looking App 5/5
This app is easy to you, easy to sign in and the customer service is amazing. 1-800-Contacts is a great company and will use again and again.
5 stars 5/5
Very quick and convenient way to obtain my contacts and they arrive very quickly.
Nothing but happy 5/5
The app is easy to navigate through. Took the online exam, prescription was verified fast. Got discounts on my monthly contacts plus 2 week free trial on daily’s. I also paid for one day shipping on my contacts, and they arrived as expected.
R Bunting 5/5
Great service and easy app. I’m a customer for like!
Amazing eye exam 5/5
The entire experience of the digital eye exam was quick, easy, and incredibly helpful!
Extremely happy! 5/5
The app is easy to use and my first order arrived two days after being shipped. Their customer support was fast, friendly, and helpful. I have rather poor eyesight and had to go to a new optometrist for this checkup because the covid-19 had most businesses closed. The optometrist botched the exam and gave me a prescription that was too high and for a brand I didn’t want. Then they kept trying to push expensive ($800-$1500) lenses on me. 1-800 contacts was very helpful in getting me the correct lenses and their prices are way better than any local place. I plan on using their in-app exam next time and saving lots of $$$ on an optometrist. I would recommend this service to ANYONE.
Quick and easy 5/5
I love when things are easy and save me time and stress. This app does that very well!
Great company! 5/5
By disappointed first purchase
I won’t order from anyone else. I have had great service with you for years now. Thank you for being such a good trustworthy company.
I was having issues getting contacts because of everything going on with the Pandemic, then I made a mistake and called expecting to get a robot. But a genuine person picked up the phone and was super friendly and efficient!!!!!
Amazing lenses 5/5
It’s so amazing how I can order lenses so easily!
Easy to use and order 5/5
Very impressed with how easy it was to use and order. I changed eye doctors and found the Rx there without any effort to update. All my history was saved and ordered in 2 clicks!
Distance not accurate 4/5
When measuring out 10’ for the exam, it ended up being more like 15’ before the app accepted the distance.
Contact color Everything is perfect 5/5
Had 3 contacts out of 6 twice now that were bad from opening I hope these are all good. Never had an issue before
Great app ! 5/5
Very smooth and easy to navigate . 5 stars all the way !
During this time, this is perfect way to order
Wrong color 2/5
I was sent to blue contact lenses they were supposed to be blue and green .
They came and saved the day for me. The ease of use on the app is amazing. Thanks
Easy to use and informative 5/5
Excellent app that is easy to use and order from. Customer service is always friendly and informative!
It’s ok 4/5
I don’t like that I can’t shop for more, only what was in my history. I tried purchasing solution and viewing other contact lenses but wasn’t able to.
By Lt, AKA
Customer service rocks!! 5/5
The customer service from this team is excellent! They will text or call you as soon as there are any issues and make the process really easy. Thanks 1800 contacts, you are the best!
Very Limited App 1/5
WHY IS THERE STILL NO ABILITY TO HAVE INSURANCE PLANS ADDED TO THE APP?!?!? THE APP IS BASICALLY USELESS FOR ORDERING IF YOU WANT TO USE YOUR INSURANCE BECAUSE IT REQUIRES YOU TO CALL IN TO ORDER OVER PHONE. IT’S SO STUPID AND IT NEEDS TO BE ADDRESSED ALREADY!!!!!
App should allow for a way to add insurance plan coverage within the app and on the customer profile. There’s no place to do that. Not only that, but you can’t even place an order through the app that will take insurance coverage/discounts into affect. Those orders have to be called in. Are you kidding me?!
To add further insult to injury, you can’t even add a Discount Code to your order when using the app. No place to add it on the cart/checkout screen. Oh, but it’s available on their website though... so why is there an app then? The app SHOULD DO EXACTLY WHAT YOUR WEBSITE DOES!!!
1-800 contacts 5/5
By PharmD 090487
I love ordering my contacts from them they always have my order correct thank God for them.
Super easy! Great alternative measure during quarantine time. Simple, fast and easy!!! Highly recommend
By Blanco Cash
Great to work with
1-800Contacts has been a life saver during this pandemic 5/5
I cannot express my gratitude enough for what you have done during this pandemic to get these much needed contacts to me!
I could not get in touch to my doctor to get contacts and you at 1-800contacts pulled through and have them headed my way!
During the summer months I cannot go outside or drive without wearing my sunglasses and now not only do I have contacts to see good I can wear my sunglasses, you guys are an absolute life saver!
I will NEVER buy my contacts anywhere else but with you!
You have a life long customer with me!
A huge heartfelt THANK YOU,
I love this company--they have always done everything right in terms of pleasant, helpful, efficient service--so of course their app is great too—but I miss speaking to their friendly staff!
In the years I have been ordering I have never ever had a issue They are amazing and very helpful !! I will continue to always use them
Fast, easy way to re-order my contacts! Thank you! 5/5
This app was a great way to reorder my contacts. Thanks!
Excellent service 5/5
Thanks for being so awesome
STILL WAITING FOR REFUND 1/5
By Lisa Bibby
I ordered my contacts, but had recently moved & couldn't locate prescription. During these crazy times due to COVID-19, I cancelled order. Ordered 4/2/20, cancelled 4/4/20. Called them, takes 3-10 business days to get refund. I’m not working due to the STAY AT HOME order. Really need MY money returned. Today is 4/10/20, was told by 1-800CONTACTS, that I won’t receive my money till 4/17/20. Things are tough due to PANDEMIC. They took my money out immediately, why can it not be refunded IMMEDIATELY?!? Not happy at all!!!! Desperately need MY MONEY RETURNED
Faster than going to Walmart. 5/5
By Mrs. Vazquez 05192019
I normally go to Walmart to get my glasses and contacts. I have since I was taken off my moms insurance at 18(12 years ago). I got my first box of contacts within 2 days. I uploaded my RX from the previous Walmart eye care center, that was given to me a year prior, and they confirmed the RX within 30 minutes of me uploading the photo. It says that with the free shipping it will take between 4-5 days or so, nope, within two days I received my contacts from UPS. I just placed an order for colored contacts, I’m hoping this one will be fine and be sent and confirmed just as fast.
So far I am very pleased with my first time using 1-800-Contacts the website and the app.
Was there when I needed them 5/5
Thanks to 1-800- contacts for providing contacts whenever I’m out and they have great customer service ppl too. Me local eye dr never has my contacts in stock and they’re 20% more expensive than 1-800- contacts , they even called my eye dr and obtained my Rx .. I highly recommend usingb1-800- contacts
1800 contact review 5/5
Great service, especially during this time, very helpful and friendly
More than ai thought
Awesome app and company! 5/5
Very easy to use. We love 1-800 contacts!
Great Service ! 5/5
Best app for convenience and customer service!
Fast, accurate service 5/5
Love being able to get Rx on the app!! Saves time and money!
Simplest eyes test 5/5
By Fire slide123
So quick done in 5 minutes
Makes life easier 5/5
By The Real Rocksolidman
Super easy & convenient to use! Keeps great records of all your orders that are easy on the eyes to follow.
Great App 5/5
By Huntingdon Valley
A very User-friendly app.
I just got my prescription renewed without having to leave the house! So cool!
I like that 1-800-Contacts takes care of reaching out to my Doctor’s office to confirm my prescription. I don’t need to have my prescription on hand or remember it. Super easy ordering process!
Coming for the optometry industry 5/5
For decades we’ve been ripped off by the optometry industry. However, once in a blue moon a company comes and disrupts the competition. 1-800 contacts is that company. If I were in the optometry business, I would be very worried about 1- 800 contacts.
Super Easy to use! 5/5
Scan your contact lens package, type a few details into the app and BAM! Your contact lens’ are ordered! I love this app!
fun test 5/5
By Loly Sandoval
Absolutely amazing how can we express and buy from the comfort of our home