The stability is getting worse 2/5
By Artem Gordinsky
Just filling in login information on websites is getting increasingly less realiable. I have to press the shortcut several times for it to work and sometimes it just opens a new tab with the same website instead.
Please pay more attention to stability and reliability instead of new features. As a long-time user I really don't want to switch away.
5 years and nothing works 1/5
By Willmar Sandoval
I bought this app 5 years ago for 10$, and today doesnt work for me if i dont pay a yearly o monthly suscription! Why you dont say nothing about suscriptions then, i paid lifetime use of this app, but now i even have to pay to change my passwords... lose of time and money for me!!!
This product has become so complicated 1/5
I have been using 1Password for many years and was very happy. Now that I upgraded to 7, I have had nothing but problems getting it to work.
I originally was syncing my vault with DropBox, then I started using iCloud when that option became available. Now, I am very confused as to how my vault is being synced.
I updated to 7 and was asked to create an account. What “account” this is isn’t clear. Is it local? Is it on AgileBits’ server? Why did I need to create this account? Am I not using iCloud anymore?
Further, all my other devices are read-only. One of my desktops tells me to “scan code” to log in, but my phone also tells me to “scan code“ to log in.
So let’s assume I don’t need to do that. Let’s assume that isn’t necessary for a personal vault, and I was only shown that dialog because I was trying to figure this thing out. So how do I do this? I don’t see any “restore purchases” button to insure the app is aware that I am subscribed.
If I wanted to use a password vault with such a horrible UX, I would’ve used LastPass.
Subscription service is ridiculous and EXPENSIVE! 1/5
Subscription services are lucrative for developers, I guess. But, for the user I have to decide which apps to subscribe to (if any) and which ones I have to quit using because I can’t afford a subscription for every app I use. I don’t mind buying an app at all (which I did here) but, having to pay an annual fee now is just beyond my means. And so, I will switch my "password" app to something else other than 1Password because they, at some point, will go to the next version (7.x or 8.x or whatever) and I will be left in the dust having to subscribe (at an ever increasing fee) to keep up with the technology. If every developer ends up with subscription requirements I will just have to abandon my support for them all. How many $50, $20, $75, $20, $40, $20, $25 services can you afford? For me it’s not many and so I just stop using an app that thinks their product should charge me a monthly or annual fee to use it!! There are plenty of alternatives out there. The smart developer will appreciate their customer’s who supported them early on with the PURCHASE of their app. They should take into consideration that users will have to decide which apps to keep or which apps to abandon. The less used apps I have will be the first to go. And, 1Password falls into that category as there are many alternatives that don’t require a subscription fee after purchase.
I have read the developer’s responses sasying it’s not mandatory to upgrade to a subscription, yeah, right. Then you get left in the dust with old stuff that doesn’t seem to work because they quit supporting the product without a subscription. May the greed of developers bite threm in the __ __ __ __!
DO NOT UPGRADE 1/5
If you are a user of 1Password prior to this version DO NOT UPGRADE to 7 unless you want to pay for it all over again. I paid for the previous version and it was working well for me. Thinking I would be getting a free upgrade, I did so. All of the capabilities we enjoyed using the previous version have completely gone, unless I start a whole new subscription and keep paying for all eternity. I was a huge fan of 1Password in the past, but this is a BAD move. There is now very little 1Password does that Apple keychain cannot...for FREE! This is underhanded and nothing more than greed by Agile Bits. Thankfully there's not much about 1Password that is unique anymore.
UPDATE: Agile bits responded by claiming a membership is ‘not mandatory’ to use 1password7. This is complete BS. A membership is absolutely mandatory if you expect any type of meaningful functionality. For example, without membership, an existing, saved login/password cannot be edited or deleted. Now the 1Password7 update won't even allow you the option to open a link, and login automatically. It also freezes big time. Major issues right off the bat. 1password7 bites. It’s all about the subscription $$. Sayonara 1Password.
1Password 6 good 1Password 7 stinks 1/5
I have paid for and have used 1Password for years.
The new upgrade requires that you purchase a subscription. Phooey - I am not about to. Agile Bits needs to rethink their marketing. Take a look at the reviews - 30% of the persons who have tried app are opting for an app from an alternate source
Previous version much better 2/5
This new version introduces new steps, more screens, and more clutter under the auspice of "advancement".
Ever since 1Password transitioned to a monthly/annual service, the product has been progressively getting worse.
Ugh, not another subscription... but wait, it's worth it. 4/5
So I'm the first to complain about yet another subscription... I mean how many products are now nickle and diming me for gracing me with their services?
I used to be a hard core - never. Until 1Password switched over. I went in with marked apprehension until I saw they actually started releasing more fixes and better software. It just keeps getting better. Folks just signing up now have come to reap the benefits of the last year.
The software works. I have over 500 accounts in my password vaults - one for work and one for personal use. Organizing them is a breeze and I love the custom icons that appear without messing around with copying and pasting.
2FA codes work great and the fact they're backed up and won't lose them in the event of a device failure is worth it.
the *only* gripe I have and please someone work on this one... is that password generation is far to generic. Some products have password limitations and I would like to be able to setup password "profiles" so I could select the profile and the passwords generated would follow this profile.
For example, I have servers that require at least 12 character passwords, unless it starts with a number - then it has to be 13 or longer. Can't contain @, <, >, or a few other special characters. But has to contain at least 2 upper case, numbers, and special characters- without repeating them.
See what I mean? What a pain in the backside - but would be solved for me if I could create a profile once in 1Password and just use it over and over for every account I generate.
Some password managers provide this. I would like to see 1Password do this also.
Used to be 5 stars... fading fast 2/5
I've been a long time user of 1Password and I've always loved it. I started using it before this new online monthly subscription happened. I bought the "lifetime family" plan. Finally decided to upgrade because I was having issues with the Chrome widget working. Horrible upgrade. Basically it's the same services for a one person life like myself using multiple computers. So now I'm wasting money each month and now I have 3 vaults on my iphone and ipad, 2 vaults on my laptop, and the ability to speak with a human at 1Password seems near impossible. They just throw you into a forum and force you to look for similar problems and try to make it apply to your individual needs. For the first time ever, I'm shopping for a new password solution.
Worth Every Penny! 5/5
Been a 1Password user for many years. Yes, they gone through several transitions. Yes, I also hate the disappearance of perpetual licenses for many must-have apps. But ... the perpetual license model just isn't sustainable form many/most developers. I want my software to work with every new OS release, browser release, etc. That adds value, and I respect their need to be paid for value.
They've also stumbled on some major UI changes such as the removal of tags from the browser extension. I was impressed their rapid resonse to negative feedback by putting that feature back in.
Bottom line for me is that it's worth every penny.
Worlds better than LastPass 5/5
I was an mSecure user, until they rewrote the app, eliminating features and providing a horrid, Android-like UI.
I switched to LastPass on the advice of some of my IT Security colleagues. At first, it was nice; certainly better than mSecure. But with each version, it got less and less Mac-like, and filled with more and more bugs. I reached out to the developers, who talked a good game but did little.
I then switched to 1Password, and I'm very happy with that decision.
1Password is still a Mac app, not a cross-platform approximation. It integrates well with all the browsers I use, as well as iOS and watchOS. The UI is both powerful and easy-to-use. Unlike the competition, it's mostly a joy to use.
(The Safari plugin isn't quite as one-touch easy as LastPass, as it doesn't rewrite the page's code to insert its own buttons into password dialogs... but this isn't necessarily a bad thing. 1Password's AutoFill actually *works* on more pages than LastPass.)
The Watchtower features are industry-leading. The integration with Have I Been Pwned? is invaluable, and reason to switch by itself. (I'm an IT Security specialist at a major financial institution, by the way.)
1Password is easily the best of the password manager options for Apple users.
Best password app in the game 5/5
Best app ever. So useful, untuitive, love the design, love the functionality.
Ask yourself, have you ever needed a password before? If the answer is yet (aka 100% of all people) than use this app.
Too Expenssive 1/5
By Ed Boolay
I don't feel I need to pay monthly for this service. One time charge is more than fair. It is no longer a value
It works perfectly. 5/5
I'm not sure what else to say. It just works.
Only thing I would like is a proper linux client.
It shouldn't be that hard 1/5
I have had 1Password for years and was not happy that I had to purchase a "subscription" to keep my pw secure. But I decided to bite the bullet and downloaded it from the Mac App Store. However, I can't get it to work. I contacted support, and the representative has been working with me. But he said that they don't sell it through the Mac App Store. I haven't been charged anything yet and didn't expect to be because I thought I was getting the first month free. But it doesn't work, and my passwords are being held hostage while I try to figure it out. The developer suggested I could switch to a 1Password7 through their website, but I want to pay from my Mac App Store account, which has money on it. Like I said, spending money should not be this difficult. I am now researching other options. Fortunately, I printed out all my passwords before making the switch from 6 to 7.
Great App 4/5
I've been very impressed with 1Password over the years. It’s reliable, easy to learn, and its features/functions are exactly where you’d expect them
Two improvements Id like to see in future versions: The “Add New File" is a nice feature but having to go through two separate screens after selecting an account is a pain. For example, I wish pdfs would automatically show-up as previews within each account page. From a cosmetic perspective, having an app named "1Password 7" also seems unnecessarily messy. By including the version "7" within the title, naming conventions across OSs are lost.
One of the very first Apps I ALWAYS install 5/5
1Password is one of the best isoftware nvestments I have ever made. The features are worth spending a few minutes to get all your passwords, critical, sensitive information captured. From then on, 1Password is effortless. Efficient, and incredibly easy to use. Love the software and the people / support team behind it. If only more products were built like this.
Loyal (Paid) Customer for Years - Leaving 1/5
1Password has been great to me, and has allowed me to keep my important login data safe. However... This move to the monthly subscription model is a bunch of garbage. I paid to have the full product already, and I'm certainly not going to start shelling out more to "subscribe" to the same product on a monthly basis. All these apps that get you to purchase their product - then switch to a monthly subscription - should expect to lose customers rather than gain new ones.
Not good 3/5
I don't know if it's an applciation issue or not, but I am not able to get the application updated from App Store. Even with the application closed, App Store is not happy with it, saying I should close it before the update. I have to remove and download the app every time I want it to get updated. This happens for almost a year now, and I am tired. iPhone app is great, but I am (and you should be probably too) concerned about security issues that might appear on Mac app if I don't get new update in months (removing and downloading again is pretty frustrating).
editor's choice 1/5
start with a popular business model and get the award, then switch to a less desirable business model, but keep the award because apple doesnt update / revoke - even when the software model makes drastic changes.
Tried it. Hated it. Went back to V.6 1/5
I've used 1Password for years and am quite dependent on it. But the product has gone the way of lots of once-useful software: developers have vastly overstocked it with unneeded features.
For one thing, it kept nagging at me about using the same password for more than one logi-in. There's a reason I do this and I'm not going to change. Yet there was no obvious way to turn off the nagging notice.
For another thing, the instructions for shifiting to the new version and the "OPVault" format are so lacking in clarity that I frankly don't have the two hours it would take to understand an "upgrade" to a product that I'm pretty sure I won't like as well as its earlier, simpler version.
Also, I'm opposed to the open-ended payment scheme behind the monthly subscription model. If I'd been paying a $3 subscription since I first pusrchased the product, I'd have spent at least $216 by now. If I paid that for every useful utility on my computer, I couldn't afford the apps I use.
Version 6 had everything I need. I'll use it until their policy changes make it utterly useless. By then, some entrepreneurial type will have developed somethng simple and cheap that I'll switch to.
Don't settle for this subscription culture 3/5
By J0ey H.
Liked 1Password for years, but not this move to subscription fees. Had to download off of their website to avoid the subscription nonsense. The only way for consumers to avoid be consumed themselves by subscriptions is to nip it in the bud before it gets out of hand. Don't pay a subscription for anything that ought to be an upfront purchase, including great software like this. The subscription bubble will burst, consumers just need to be stern so that it happens as soon as possible. Disappointing.
An excellent mess 1/5
I've been using this app for years for all my IOS and OS devices, but with this update I just can't log in, and I can't uninstall the extention becasue is part of the main program. Quick advice: things are suppose to get easier! Not harder!! Subcriptions for what? I pay for a product already, now everyone want subcriptions...Not intuitive anymore, I will copy all my password and use the apple keychain before it lock me out.
Best of lucks!
Not great but it works 3/5
Upgrades cause problems that can cuase a lot of wasted times. Overall it works. The support takes a few days to get back you. 1password does not work on iphone or Microsoft onedrive apps. Wants to memorize more than yoru passwords so be careful. I do not want to have everything in one app all I want is passwords.
I switched to 1Password earlier this year after having used several of its competitors. I can now say confidently that 1Password is overrated. It still has numerous glitches (e.g., good luck using the shortcut to open the Mini version from your browser). In addition, it will not recognize certain websites even though a saved login exists for said website; thus, autofill will not work. This, in turn, is a major inconvenience requiring the user to search for the login and then to copy and paste the login information. On the ios versions of 1Password, sometimes the app requires you to touch the FaceID or fingerprint sensor on the screen before acutally using FaceID or fingerprint touch to open the app. Why the needless extra step? At this point, I don’t see many features to justify a 1Password subscription. In the future, I’ll just stick to Apple’s Keychain; it’s just as good and FREE!
Version 7 is overbearing, intrusive 3/5
This used to be great software, however with version 7.0, they decided to push from being a smart application that was in the background that was there when needed to an overbearing attention seeker. When I open the application and copy a password that exists in my vault, with a URL listed, the app still asks to save the password as new. That's a default behavior you have to except case by case or turn off...I get the need, but why can't it see I just used it to get a password and not offer to save a site I already have saved.
Also, the software will not quit asking you to enable it in a browser unless you turn off the "browser extension helper" but if you turn this off, you'll lose the 1Password mini app in your menu bar (on a Mac).
Unfortunately, 1Password is now just another obnoxious attention seeker that wants to be front and center on everything, instead of being ok to just be called on when needed.
All these versions is so confusing 1/5
I have beenn using 1password for over 4 years.
Unfortunately subscription is getting increasinly complex - i had bought a license long time ago, and then it forced me to buy monthly subscription. Today i upgraded to version 7, and suddenly i have two softwares on my Mac, what's going on guys? You are on the verge of destroying a decent product. All i need a decent alternative to switch nowadays.
Hate to leave 1/5
By Ultimate Geek
I've been using 1Password for long time and even have it installed on my Windows machines. It's extremely sad that I have to abandon this with ridiculous subscription and scary cloud sync.
I understand the company needs to make money, but in-app purchase and forcing totally worthless membership is extremely tasteless.
1Password is Great! 5/5
I have used 1Password for years. It has allowed me to create long and complicated passwords rather than the short easy to remember and easy to guess passwords I used before. I recommend 1Password to all of the people I advise on Mac matters.
Been using 1Password for years and have been very happy, but when you jump on the subscription based bandwagon....I'm gone.
Lost years of passwords 2/5
I bought the iphone, ipad, and macos versions of this software back in the day and used them for many years becoming dependent on the ease of use and the awesome security they provided. Finally started seeing some issues with the dropbox syncing and the app was becoming unusable. I figured I had my $70 or $80 worth of value for (5?) years of use and it was time to support the compnay with a family subscription. Frustrated that I couldn't get a subscription through the App Store (for my purpsoes this was way better), I ended up signing up through the website. The product is VERY COMPLICATED. I had two vaults I tried merging in (old 1Password) and it ended up duplicating everything. Upon downloading 1Password7 I must have written down the master password wrong because after two successful attemps I was unable to log in anywhere again. I am forced to delete this new account losing my 30 day trial (arg) and starting over. Dowloading 1Password7 AGAIN (3 times actually, twice from the app store and once the .dmg from website) I find it's locked to the old master password I don't have. I am able to find how to reset the app. Maybe I can now start over. Well this works except I lost a bunch of passwords in the process. Was this user error? Sure, I take responsiblilty. My advice, new customers will like this product. Loyal customers such as myself, make sure you have a backup plan because there is no easy way to migrate the date. Very unhappy right now.
Version 7 breaks the Google Chrome Extension 2/5
By Media Baron
The 1Password Google Chrome extension worked great in the past but this latest v7 breaks it. Autofill and access no long works when using the Google Chrome browser.
Very important app 4/5
solid app. Great privacy.
Trrrible to install on multiple devices 1/5
Processes are not consistent.
Version 7 is not for me. Time to find another. 1/5
1) the data is stored "in the cloud". I want my data stored locally. I cant risk a security breach where all my financial passwords would be leaked.
2) now it's subscription. Yes I can buy a license for the app from their web site. But several online reviews say it's just for one device. There is no synching.
This is the Kmart of apps. Good while it lasted. But is now obsolete.
Gave it up 1/5
By older dog
It started as a simple relatively inexpensive program that just too d....d complicated and expensive.
A bumpy transition 3/5
I'm a longtime subscriber. Already had v6 installed on my iMac, MacBookPro & iPhone 6s. Users can install 1PW v.7 either from App Store or directly from 1PW. I download it from the App Store, typed in the existing master password & it synced with my existing personal vault. But it does not automatically delete 1PW v.6. I was leery of deleting it & losing my vault data but 1PW Support said no problem & they were right.
The new 1PW v.7 throws up red "flags" (banners) on individual logins telling me I'm using duplicate passwords. A couple of them are correct. They relate to old registrations on websites I no longer use & which contain no financial information. I'm just keeping the login as a historical record. BUT the red flags are also showing up on other websites where I'm using random passwords I generated using 1 PW, which I have NOT reused on any other website. In other words It's showing these logins as duplicates when they are NOT duplicates. AND I'm not given an option to get ride of the red flag. It's there every time I select that login. Even if you correctly identify a duplicate, which you are INCORRECTLY claiming to be a duplicate in some cases, I should have the choice to delete the obnoxious warning, as in the case of the old historical records.
Also had problem upgrading iMac to 1PW v.7. Emailed 1PW support. Got quick & helpful reply & fixed the problem.
PRO: excellent & fast email support
CON: I appreciate the banner alerts but please let me disable them or accept & dismiss them after reviewing them
Used to be a good product, now a bag of hurt 1/5
By Bogart Humphrey
Upgraded to 1Password 7 and regret it. Emails with secret code never arrive. Checked mx filters and spam / junk. Input the email address several times. It appears I am not the only one to experience this issue. I plan to downgrade and move to new solution as any process that is this ill conceived it makes for a situaiton in which the juice is not worth the squeeze. Too much friction in the process whereby it is seemingly impossible for me to receive the secret code email. No alternate way to receive the code (i.e., via text, or app store subscription. It's 2019. Givening you my money shoudl not be this difficult. Moving on.
Amazing Service, and App 5/5
1Password, is an absolutely amazing service. I started using a few years ago and haven't turned back since. The fact that 1Password makes it so easy to create extremely complex passwords, has made my accounts so much more secure. I can schedule for the passwords to be updated every so often, and watchtower informs me if any of my passwords are weak, vulnerable, or have been compromised is amazing.
The only thing I hate now, is when a website/service sets a cap on how long I can make the password. :)
1Password Does It Again 5/5
Thanks for the fantastic upgrade! The new 1Password Mini is so great! I didn't even know I needed it, but when the update came through and I went back to work as usual, it just seems to flow so much easier with signing in / editing exisiting accounts / creating new accounts.
By Stop begging for ratings
Used to be a decent application. Now it's just ransom-ware. If you just installed a new computer, you can download a legacy vesion from their website and bypass the begware screens while you search for a replacement for this app.
Frustrating change to business model 1/5
This was an amazing tool—until they changed business models in a way that punishes long-time users. I can't edit or add anything unless I'm willing to pay them more money for a piece of software I already purchased. Disappointing.
Nope. Would have paid a one-time payment for version 7. I do not do subscriptions. I donot rent software. Periode. Everybody thinks they can do subscriptions.
Keep EVERYTHING in 1P, your life will be better. 5/5
I've spent years putting everything in 1Password. Logins, credit cards, passports, you name it.
It's easily my most-used app. Not even close.
The subscription is worth it. New features, everything up-to-date (which is important for security!).
I have disabled iCloud passwords (Keychain), to ensure everything is only in 1Password and always current.
1 year in 5/5
This is an incredible app and is a huge relief to have. I no longer have to keep track of 10000 passwords and the app generates the passwords for you. The sync feature is amazing and having a family plan is great. This is the first time I've left an app review and I did it because the developers never request to be reviewed. Classy move
What are you? Yearly or monthly?! 1/5
Okay so i purchased a lisence a while back and now i cant use the lisene to upgrade cause they say they are only monthly... however when you go to the hompage of their application it says need a standalone lisence... we have those too! REALLY!? where?! Cause i dont see it! So now i have an application that can only do read-only becuase you no longer offer a standalone lisence! RIDICULOUS!
Great Product always getting better 5/5
Thanks for a great program that has saved my bacon more than once.
I also keep my IDs and credit cards as images
It took my wife a while to grok the UI, but then really helpful.
Too Many Glitches 1/5
Tried this update on 1Password 6 thinking it would be an improvement. Decided the subscription was not worth it, and decided to stick with 1Password 6. Now I can't get rid of 1Password 7. Tried to move to trash, but get a message saying that I can't move the app to trash because it's open, even after I quit the app.
Also, there's a message every time I sign into either my iMac or my Macbook Pro saying the app can't be open during installation - even though the app is NOT open and I don't plan to install it.
This is the easiest, most organized way to keep your passwords safe and accessible to you. The annual subscription is totally worth it to me.