Lovely app but missing something 4/5
By Mad Hatter Who
I can see all my reports and it works great, however I wish I could write my contacts using the app. I’ve been contacted by a couple people but I only received emails from the company, then I have to use safari to get to the messaging page.
I really appreciate the results of the test. My sister was blown away by the different parts of the world we are from
Thank you so much
Ps: it would have been more helpful to know which tribe in Nigeria I am from
App constantly fails 1/5
23andMe has amazing info and was a great app early. The latest updates lead it to fail to open. Reports no internet connection when other apps work. Does not accept app logins. Can’t remember TouchID. Unresponsive customer service. Very frustrating. Strongly recommend a different genetic profile service.
Creating a tree 4/5
Why can’t I simply add my parents and grandparents,etc on a tree?
App does not adjust to horizontal view 2/5
Not very useful for working with an iPad.
23&me...constantly having to change to portrait view 3/5
By Moi Moi Moi
It’s very easy to change a site to allow an app to be seen in landscape mode. I can’t understand why the app will not do this for an iPad. It means my keyboard no longer works and I have to type on the screen. So, I have to take it apart.
Very interesting, but since there are no trees, I may never figure out who my relatives are. I resort to looking on ancestry.com, where I often find people’s trees and relatives in common.
iPad support is lacking 3/5
The latest update added support for the iPad, but only for portrait orientation. iPad apps especially need to support all orientations because there is no correct orientation for an iPad. Even more so, if someone attempts to use an iPad Pro with the keyboard case, it’s not convenient to attempt to use portrait orientation. Finally, the app wasn’t built with the latest Xcode and iOS SDK so on the 2018 iPad Pros, the app doesn’t extend out to the screen edges.
You’re the ancestor of some ffing stupid fish that wanted to walk on duh ground 5/5
By Mr. Virtu
I’m the ancestor of some ffing dumb fish that wanted to walk on duh ground. Five stars
No landscape mode for iPad? 2/5
I love 23andme and they just keep updating and adding more interesting information. It works great on my phone, but when I installed it in my new ipad but it only works in portrait mode. If I’m working with the keyboard that means i have to remove the cover/keyboard in order to use the app.
Knowing means everything!!
Our roots and ancestry as well as having knowledge of is amazing!!
Nice app, room for improvement, some bugs. 4/5
The app is nicely written and looks great. But there are some bugs for sure. When looking at your relatives, if you go to “Filter” the pop up page doesn’t scroll so the filter options are cutoff at the bottom making the “Filter” feature unusable for the most part.
No iPad support. Vertical orientation only. 1/5
By Rookie John
Found who I was thank you
Need landscape view on iPad 2/5
By Argh name
I'm new to this but I'm very disappointed there's no landscape view on the iPad. I have to use the browser version instead if I want to use my iPad/keyboard.
Where did my health DNA results go on site? 1/5
I must communicate my PE and Factor V blood issue to relatives. I can no longer find the health are I paid for on 23&me site from iPad that indicates a significant chance of this hereditary blood disorder that can kill you in 4 minutes, and does just that to 30% of people that suffer from a PE.
The fun is gone 3/5
I bought my wife and myself a DNA kit because it looked so cool. It was fun waiting on the results and being surprised to find out my background. That’s pretty much the end of the coolness and fun. I figure that I represent the bulk of 23andMe customers in that it’s been mostly curiosity driving the bus. Turns out that for me it’s just a novelty. A very expensive novelty at that. I would suggest just talking to your elders to find out about your heritage and save your money.
No Landscape Support 2/5
Another update and STILL no landscape support for iPad! Why?!
Removing another star.
I keep getting my results pushed back 3/5
I had been told it would be available on the18th then they keep pushing it back.
So slow processing!!! 3/5
I was down ancestry.com, my heritage.com, this is slowest processing time! After DNA extracted, it processed trough computer database, and it shouldn’t take a week or more! It not like they do it manually with a pen and flipping pages in a book?! Or computers they have pre Windows?
I’m still waiting for results
Love, love, love
23 and me 5/5
By KJS MD
Love the reports . So glad I did this.
New update destroyed it 1/5
By Dante Danis
Why does it keep signing me off? I have to keep sigh in.
Awesome ancestry information 5/5
By Gell. ang
Love having a lot of my ancestry information in one place. It’s accurate, and knowledgeable..
Bad updates 1/5
By Scarred Boots
This is an amazing app and I cannot wait to give it the 5 star rating it deserves, BUT the past few updates have ruined it.
The app practically doesn’t even work anymore.
I cannot view any of my previous connections, and it will not allow me to view the information from my new connections.
What is the point of this app if I cannot access any of my information or the information that has been shared with me?
Love it 5/5
By Monopoly 15363
This is the best DNA app out there. So fun to see all the results and discover relatives. Everyone needs to get a kit!
BIG WASTE OF TIME AND $$$$$! 1/5
My wife bought me and herself a kit for Christmas. I went through the registration process for my kit and we put them together with my daughters in the mail. The next day when my wife was checking her tracking we discovered after scanning and going through all the work to register the kit, the app did not record my registration. So we went through customer service to dig up our kit purchases to find the one that wasn’t registered, a complete hassle. Got it registered and now three weeks later my wife and daughter both have their results (one week out) and I am still waiting. Way to bum me out 23 & Me. If having to choose all over again and e would choose to NOT GIVE YOU OUR MONEY!
Interesting Data, Terrible App 2/5
I’ve enjoyed reading the genetic information about myself, but it’s just a waste of time on the iOS app. Crashes all the time. Always needs to login with no modern features for quick auth like Face ID.
Just use a computer and web browser until they make an app worthwhile. 30 days for results was pretty weak too, but I’ll let that slide for a decent app.
Pretty cool 5/5
By Jimmy T.
My daughter got me into this. The test proved that I’m not a alien. But to my surprise I’m a Neanderthal, go figure. I’m finding out a lot about myself, some good and something I never knew.
I really like the new updates that show a better point where we could have came from.
Evidently our family enjoys to procreate. 🥰
Having great fun reviewing all the info from my DNA results on 23&me-the app breaks down all the data in a easy format
No DNA match 1/5
We were really excited to do the 23 and me to find out for the fun of it our ancestry or DNA results. My children and I got us for Christmas and thought it would be fun for us to do to find out about our DNA and we did The one with the health also. we just got our results back and we have no matches between each other how is that possible. I am very disappointed something that was supposed to be fun and exciting just makes me sad was it mixed up with somebody else’s.
Messaging tab 4/5
Love this service, but hoping the messaging will become a separate and easier to find tab so we can communicate with our newfound family members more easily!!
Not working 1/5
First fray I get my results and the app isn’t working nor is the online one. I first saw a list of relatives for about 5 minutes. Now it says “ooops” or no relatives. Hasn’t been working all day. Kind of annoying when I waiting all this time for genetic results and now can’t see the results. So what’s the point?
Waste of time and money! 1/5
I bought two kits from a retail chain. Downloaded the app and began the registration process. Spit and sealed the self addressed boxes. Check the app again this morning and bam! No record of my kit and they are insisting I fork out another 200$ for a new kit! Unbelievable!! I know companies pay for positive review writers. Don’t believe the lies, this whole deal is a scam! Costly lesson learned and never again.
Back buttons need to be bigger 4/5
In the relative search section.
Easy to use and informative!
Relatives Filter & Message Errors 3/5
After the last update the FILTER you could use in the relatives section is not responding.
Also, if I receive any messages - I can only read them via logging into the website - they DO NOT show up on the app. It would be beneficial to add a “Messages” tab under our Connections area in the app - otherwise I have no idea if I have unread messages - and also cannot read past messages, they disappear.
However, I do LOVE the new Map Locator under the connections section on the app! It’s FANTASTIC!!!
Buggy! Not fun to use. 2/5
I’m not pleased that my update now no longer allows me to filter those who are my new relatives. Or any other filter options. It also freezes up way to much. Please fix promptly.
Can’t filter connections 1/5
This is not very user friendly. Hard to navigate back and forth between results without being taken back to the home page. Also, after weeks of being able to sort results by newest connections, I’m no longer able to. Frustrating app.
First meeting 5/5
My daughter bought 23 and me as a gift. She told me she had a second cousin. Did not know if it was from her father or my side of family. Since her father was adopted, I thought it was from his side. Lo and behold she was my first cousin. My uncle had been looking for his daughter for 48 years and I found her. I’m so happy my daughter helped me bring my uncle together with his daughter he never was able to know!
User interface needs work 2/5
By chipp hopp
This app feels clunky and slow. You cannot flow from screen to screen. It is annoying to have to reset to the beginning instead of moving to the previous screen.
When viewing the map you should be able to tap the person and view information. The filters also don’t appear to work. There’s a lot of potential here but there is awful flow.
Have had to delete and reinstall a few times to unfreeze the app
Can’t filter relatives in the app 2/5
Relatives Filter 2/5
Since the update the DNA relatives filter will not show up.
Latest update broke the filter 3/5
Looks like you broke the DNA relatives filter function. It doesn’t load properly.
“Filter” in “DNA Relatives” not working since update 1/5
When I press it the screen just darkens and does nothing.
Great way to keep info at your fingertips 5/5
By Marcos Luminos
This app is a great way to keep all the info about your DNA and family at your fingertips
No landscape view for IPad 3/5
This is a really great service and a decent app. My only complaint with the app is that I am unable to use it in landscape view. Since the screens are all portrait oriented, it is a little irritating to use while charging.
The service found less than half of my DNA matches when compared to other services. However the reports and features of the 23andMe service appear much superior to me. My traits were more accurate and the DNA reports are MUCH more informative and useful.
Best thing 5/5
I got it for Christmas and got my results in 1 and a half weeks it was amazing and a cool experience highly recommend to but the 23&me kit and the download this app. Five stars for me!!! :)