Lost my package. 1/5
They lost my package and couldn’t find it for over 4 weeks. I spent $150 for them to lose a package and do nothing about it for 4 weeks.
Very poor voiceover support 1/5
The development team needs to up their game when it comes to accessibility. Voiceover support in the app is very, very poor. As just one quick example, when looking at your connections with voiceover the only feedback you get is a connections initials and no name. Loads of other problems exist throutout the app when you are using voiceover.
23 & me 5/5
This just amazes me and I thank you.
I love it 🥰 5/5
It’s so incredible to know where you are coming from, thank you 23 n me for the awesome results ♥️
Ali Beiklou 5/5
N Still Learning
Thanks n Appreciate 👍🙏
I expected more 3/5
I really expected more all it come is 99% ashkenazi Jewish that of course I knew already I was hoping for example: which countries I know the boarders of the empire and countries changed a lot since the beginning of the 1900 or and a lot of times but at least should says Russia/ Romania which is both of grandparents from my mother side, it didn’t mention nothing from my father side and they where born in Hungary they are from a city called Paks like 70
Miles fro Budapest . I didn’t have any relationship with my father side of the family so I was hoping for some enlightenment about them I got more information vía pleading to the Jewish Community in Chile to get in touch with some lost relative in retrospective wasn’t worth the money.
By MS mikie
It’s so strange but interesting to find out what and where you
Originate from. To find out you have other relatives that you didn’t have a clue about. It’s still a lot to take in but yet so exciting.I can’t wait to find out more. Thank you 23 and me
Wow amazed on my DNA,how it is broken down.Very pleased.I am on Ancestry.Dna and it does not even compare.And that is not the reason I got tested on 23andMe.It was for health reasons.I do not know who my father is.Which I found out by having my DNA tested on Ancestry.Com.
Eager to receive results !! 5/5
By Krysta Maynard
I am loving this company so far! Actually bought this offline on Amazon and could not register my kit because the seller I had purchased from had bought from a 3rd party seller, who bought all of his products with a stolen credit card. Feeling extremely disappointed and dissatisfied, I contacted 23andme. They were so helpful. Of course it was confirmed that my kit was not valid to use. They, in return, sent me a free kit for the hassle I was enduring! Thank you 23andme !! You rock !!
Filter issues and app auto refreshing 3/5
Mobile app does not accept data entry in the search section of the filter. Also app refreshes often forcing an exit of search results.
Stop advertising on Fox 1/5
Stop advertising on Fox networks and implicitly condoning their racist and misogynistic hosts.
Hang up 3/5
By ace mcacerson
App hangs up when I open up Family Members
Great Source of Personal Information 5/5
I throughly enjoy the information experience with 23 and me
Enjoying it! 5/5
I’m really happy that I’ve done my Family history research on 23&Me. So fascinating to discover new relatives and connect with them. Site is easy to use. Info keeps updating and I discover something new every week. Thanks!
Out of Africa 5/5
Going back 400 generations (!) I never thought beyond my grandparents stories before 23 and me! The results make you realize just how related we all are worldwide.
Auto refreshes 3/5
My app auto refreshes constantly. I can’t look at a page without the app refreshing back to the original page. How do I fix this?
What a wonderful life 5/5
By DoanYi dvixnvwixn pick
Unbelievable to find out that I have French and German and I’m 99% European also has a green that’s understood because of the Roman control Iberia there is Arabic very close in Baldwin too so it goes along with what I knew about my family my great great grandpa parents and my mother side I was told was a buccaneer that might be the French anyway he was supposed to be a sailor
Too confusing and not intuitive 1/5
A very frustrating app. Hard to find the info you are looking for. Clunky at best
Great app but needs improving 4/5
23&me has been amazing to help me find out about my family and connecting to others. I have learned more than I ever thought I would. This being so, my biggest complaint is that there is no notification when you get a message or when someone completes a DNA test and connects to you. This is a major issue that can cause a lot of inconveniences. Make it similar to messenger where you get notified and can easily see when something has come up. I’m scared I won’t be able to connect with a new sibling because I missed a message and don’t know how long it was there before I saw it.
I feel like prior to this test I knew the bare minimum about my heritage. Currently, I still know very little about my heritage.
Some of my blood lines I was aware of, but my mothers side was more of a mystery. This has been interesting.
Wrong on several things 1/5
I would not purchase
Loving it 5/5
I’m enjoying the app
I’ve waited months for this bug fix! 1/5
It still hasn’t happened. Surely I’m not the only one with this problem? If you want to read any of the sections, it’s like the app keeps updating and taking you back to the top every few seconds. So annoying!
Wonderful application. So glad I joined up! A lot of fun people (cousins)& enjoy it, just all the way around!
23 reasons why this is bs 1/5
By nick ullshit
Worthless send more money if you want details
By Ponch the trucker
Some of the information I got I already figured out. But my DNA results gave me much more that never new and wouldn’t never have found on my own. A DNA test, tells it all. Pretty amazing.
Best app! 5/5
I love answering the research questions because they’re so easy to answer! I can’t wait to get all of my results!
Untested app 1/5
By kath pf
So many bugs in the interface, started two weeks ago and still not fixed with last update.
Knowing me 5/5
By Fontaine Sr
Best money spent ever!
DNA Relatives 2/5
By Adrienne Marie Official
23 and Me should only consider someone a DNA relative if they have more than 5% of matching DNA. Other than that, you’ll get updates of people with .001% of DNA and so on. Plus, my aunt and I took the test, but it says we only have 6% DNA in common which is definitely incorrect.
23 and Me DNA 5/5
By ali bling
I LOVE this, and I’m telling everyone I know to have their DNA done. My Mom was adopted, and was never able to find her real family.
A few years ago, we did have contact with possible relatives. Our stories all matched up but really, did not know for sure. That is until 23andMe. Sure enough, the family we found were on our list of relatives.
I only wish my Mom was still alive to find out too. She would of been thrilled. And now, I Check frequently to see if any more relatives have been added. Our Sister got the kits for us. It’s a gift that keeps giving.
My Family 5/5
By never forgotten
I’m the last of my generation and 23&me found almost 1100 cousins and I’ve been contacted by a first cousin that I never met or knew of and we have text and talked on the phone like we have known each other our whole life , Thank You So Much
E Mason 5/5
Great program results came back fast. Some surprise results but connected with cousins from way back. It was amazing.
Well absolutely amazing is the best description
23andMe was my best choice 5/5
My father had some major health issue that I was worried about. My 23andMe health screening got me to stop worrying about those health issues as much that my father died with.
Knowing who I am 5/5
I am very excited and pleased to finally know where I came from,its a wonderful thing to know who you are.I thank my son for giving this kit as a gift to me.Thank you 23&me for doing a Awesome job!
Not worth your $$ 1/5
It works if you are from the western part of the world.
Not nearly as insightful as I hoped 2/5
By Change Agent
Hard to understand and seems to wrong about the results.
Really hard to get your relatives on your page
Stop selling our sh!t!
Background keeps changing 1/5
Now I’m Lithuanian. Not Albanian ( Albanian was news to me) My Irish went to Irish British. Maybe i didn’t read the warning label on this one but seriously each time I open the app my heritage has changed. .
More Languages 4/5
NEEDS MORE LANGUAGES!!!!!!!!!!!!!!!!!!
Change Request :) 3/5
the app continues to auto-refresh, while you’re actively using on iphone 8plus. please advise how to adjust settings or release a patch for the latest version.
My experience using 23&me 5/5
I recently joined after my daughter did. Being an attorney who believes in the adage “trust but verify”, i did a lot of reading prior to joining & became sufficiently comfortable to want to take part in some research. (one can opt out at any time). This site is fascinating & addicting! (much more so for me than FB used to be). It’s exciting to see names of relatives of mine that I haven’t heard in years & be able to send a safe msg through the site to reacquaint. It is fascinating to see names of people I recall my parents talking about when I was a child & contact their offspring who are my DNA relatives. And people have messaged me looking to explore relatives we have in common. I found I share DNA with well over 1,000 people who have participated in 123&me. and the site shows a map of countries in which those DNA relatives are likely from or live now. At the least, the educational offerings on this site are worth exploring if you are thinking about finding relatives and exploring your heritage & your personality.
My review, shocking! 4/5
By kiity Chocolate
Very surprising, opposite of what I was told growing up!
By Mikey Sterio
So glad I did this. Feels better to know who I am and where I came from. I definitely want to visit Greece, turkey & Romania! Do it. Never know what you might discover!!
Maybe it’s just me, but whenever I try to use my app to view relatives, it will reload after just a few minutes of me scrolling. Once it reloads, it starts right back at the top again. It’s really annoying and makes it impossible to use the app. Argh. I already know I’m related to my mom and my daughters and first cousins. I’d like to see names beyond that page.
23andMe App 5/5
By Narni J
I love being able to have my info available by just pulling out my phone. I feel blessed to be able to refer back to this app at any time and enjoy info that I never knew. It is sooo exciting!!! Thank you to everyone involved with 23andMe