Stay Away - Just Terrible 1/5
Tried to put $50 in my account with a prepaid debit card. They deducted the money then refused the card. I am out $50 and when I contact them to try to resolve they just repeat the same line multiple times. Best to stay away. Only giving one star because zero stars is not an option
It won’t let me sign up
I’ve lived here in NJ my entire life. But I continue to receive notification that I. Live out of state. Getting tired of this!
This app is terrible 1/5
Doesn’t recognize my email and can only talk to an Ai bot.
4NJbets app review 1/5
By An annoyed NJ resident
The 4NJbets app can no longer be downloaded on my LG android phone from the playstore. It no longer exist to download. On my Apple IPAD it takes a long time to open the app and place a bet because the website location system can not verify when I am in NJ and proceeds to tell me in a message that I can not bet because I must be in NJ to bet which I was. I talked to a TVG rep who was aware of this website app location deficiency but could not suggest how to get around it. On July 1st I requested customer service to close my account and refund me my account balance money. I need a betting website without location restrictions and promos that to allow me the opportunity to forgive a losing bet or reduce my loses.
TVG app 1/5
By Frustrated Horse Player
The worst app ever. Not compatible on an iPhone at all. While your trying to make a bet screen goes solid blue or solid white. Race videos always freeze half way through the race. It’s a shame TVG always trying to promote the app. Bring back bookies.
Can’t live stream 1/5
This app is the worst for live streaming. Always the same pattern. Works well the beginning of race but gets blurry and freezes up or goes black screen at the end of the race. It’s like who cares about the beginning of the race we want to see the end of the race. Nothing like having money in a race and not knowing what happens at the end and having to wait until it’s official. Get your act together.
Love the access, live stream unreliable 4/5
By Whit Davemore
Nearly every race either freezes soon after the start or buffers and blurs. Rarely see a race from gate to wire. I am quite close to my WiFi signal and it is strong.
What is being done about this?!
old version was better 1/5
there’s more info but less intuitive organization and why is $1 the default dollar amount for a bet?
This program stinks put the old app back!!!!!!!!
Horrific Update 4/5
This update does not make it easier to bet...
Please put it back.. Don’t turn into the Weather Channel app and destroy a perfectly working solution to people’s entertainment.
Last race video 5/5
By best handicapper
I experienced the same difficulty. Go into results and hit the last race. You will be able to get back into the video.
Active bets 1/5
By mike cug
The active bets rarely show up on the list.
Live streaming Issue NJ Bets App 3/5
I never had an issue with live streaming races. Started about two months ago . During a race 99% of the time the video screen either locks up or blurry out. Race normally starts out fine but deteriorates during or near the end of a race. Operating Apple IPad, IMAC and IPhone 8. I OS 11.3.1. I have been a customer for years without video issue, now support gives me all of these responses such as use the logout button, clear your history. This is not the issue. Something occurred with either the last updated app and or compatibility with iOS 11.3.1. It is getting frustrating to watch a race through the top of the stretch to have it freeze. Sometimes it comes back sometimes it does not.
Best place to bet
Blackout App 2/5
By Forty Rock
Blacks out on my screen 3-4x a day causing me to delete and re-install app on a constant basis.
Another poor product compliments of TVG 1/5
By TVG stinks
Poor app, poor main site.
Off the wall betting my conservative side will prevail later. 5/5
By forego ed
Had fun though win lose I love tvg. Better than Obamacare.
Vig too high for deposits 2/5
They charge too much for deposits
Why not include all your promotions within this app 2/5
By tommy from new jersey
I am sick and tired to call TVG or log in the long way to TVG internet site to cash in your latest promotions, get with the program.
Could be so much better! 3/5
Times out and loses connection frequently. Would be a great app if it was more reliable.
the old app was better more information like horses sire 1/5
Too many problems went bet confirm comes up a lot I
Of times g
Have to press it a lot of times to get to next bet here in Jersey we are stuck with it
By jersery joe
When you have the 4njbets app open and switch to another app. The screen goes black and you have to restart The 4njbets app.
Stakes races 4/5
Post the name of the stakes races
Would like to change if possible. 3/5
Font size is too small and too light.
Needs improvement 5/5
I don't understand why if it's a last race at whichever track, I cannot click the play button to watch the race once it has started. I either have to hope tvg is airing it on tv or go onto my computer. I love using the app but that drives me nuts. Every single race, if its the last race and that race has started you cannot watch it, you have to wait to see the results.
This app is the classic overpromise and underdeliver. Since this is the only approved on-line betting service in New Jersey, this is VERY unfortunate. While the software and functionality of the app exceed expectations and would be worth four stars, the administration falls way short. On big racing days like Derby and Breeders Cup, the app fails because of heavy user usage. Major Race Tracks like Churchill Downs, Fairgrounds and Turfway Park video are unavailable. Sometimes the app only provides racing RESULTS for tracks rather than scheduled racing. Add it all up and One Star is the rating. Update for May 30:. Still having an issue with the video feeds cutting off. Screen just goes blank intermittently. Tried reinstalling without success. So now ZERO stars!!
Rude and disrespectful customer service 1/5
By Patrice Williams
I had to call tvg eight times today 5/19/2017. Cause I had a problem with betting it kept saying "error bet" I call customer service people is nothing but rude and get nasty with you over the phone. And my problem still wasn't fixed for two hours or more. I called recently and spoke with Derek as I was explaining my problem he calls me a lair and said I was doing something wrong I said no I'm not. Than I'm trying to explain still he stop me and talk to a different worker they went on my account and said the reason why I was using Safari and not the app! But when I was explaining myself or trying to. I did use the app I had to uninstall it and reinstall it to work and still saying "error bet" I went on my safari and brought it up there still say "error bet" I got loud to talk over Derek cause he wasn't understanding me. I didn't get rude I didn't cuss. Just trying to get these people to understand where I'm coming from. Derek hung up the phone on me. I called back I gave her my account information and I want to speak to a manager. She was nasty and rude and told me I got nasty with her when I only asked to speak to a manager. She kept asking what's the problem I said again I want to speak with a manager. She got nasty again so I got tired of it and said you are being rude and getting nasty. She tryna flip it and said I was getting nasty with her omg. I said my problem than the manager came on he was rude and nasty with me. He trying to tell me that the last time I was on the phone he was sitting by Derek and bring up my account and said I was using Safari to make a bet . Which I did but it said error bet after the app kept saying the wrong thing. The manager was rude talking over me didn't let me explain my problem to him. I had to call eight times four people got rude and nasty with me. So I ask to refund my money and close my account for good. I don't know what these people problem is. Tvg need to send they workers to a customer service class maybe they can't pay they bills idk but don't get rude with me. When I only call for help. And btw I'm a RN if you are worrying about that shade I just throw my bills get paid on time. I like to gamble here and there sometimes. And I hope someone comes along with another horse betting site that's way better than tvg till than ✌🏼I will never use the crap again ever.
Your Deposit Becomes Theirs. 1/5
Be aware that any money you deposit into the account for wagering purposes cannot be withdrawn unless you cancel your account. I'm not a regular horse bettor. I downloaded the app just to bet on Kentucky Derby. I deposited $60 into my account and won $15. So out of the $75 I had in my account I could only withdraw the $15. To get my initial $60 back I had to call a phone number, wait on hold and then go through a song and dance routine with the customer service rep to cancel my account and get a check issued that takes up to 2 or more weeks for them to send. It was easier to cancel my cable tv contract.
Not great 2/5
Works perfect sometimes. Half of the day today it is trying to find my location. One minute it works and one minute it doesn't. Now I can't even get it to load bc it is constantly trying to find my location. I'll be going somewhere else to place my horse bets.
Solid app 3/5
Needs past performances (free)
Great App 5/5
Easy to use. A great way to bet the races.
Every time I open the app I have to reenter everything as if it's the first time I'm using it. No good
New update 5/5
I updated on my IPad to this latest iOS mobile update. The live video does not work on iPad. However, it works on iPhone as I never implemented the latest iPhone TVG update. Thank you TVG
By Mf 4 u 69
This app is crap , its all we have in Nj as a long time subscriber we get next to nothing , my fingers have blisters because I have to sign in and out so much , the information we get is at best marginal , go back to the original app
Great App 5/5
Great app, very easy to use, and I have never had a problem, except I lose more than I win.
Works great 5/5
I love this App. It's easy to use, I've never had a problem with it.
Awesome App!!!!! 5/5
So easy to use, incredible quality and never any issues.
Good app but... 4/5
Still no Grand Slam available for NYRA races! Holding back that fifth star until it's added.
Good... Be careful 5/5
I use this app, and for the most part it's good. However there has been occasions where deposits have gone in twice or multiple times when it says it didn't go through. Very frustrating to deal with, Just make sure you check your accounts, however with that said customer service is good though and will help you through issues.
This system is loaded with unnecessary complication. Just because a coder can add an item doesn't make it useful. Have the coders use the system, making real bets with their own money. They will find the flaws much quicker that way.
Need more work 1/5
Ok waiting for major updates, first of all when i try to check out your website i get redirected to the app. Also the way you operate making the process of withdrawing cash a major production going to a special window filling of withdrawal slip is this a bank? Putting money in is simple and quick....i had an account in nyra when i lived in ny all you need to do is make a voucher and cash it at any window, my other major problem is on super days triple crown and breeders cup the system slows down and crashes you been in buisness many years cant you do better job
This is a great ap I love it. I can be home and betting how great is that. Nobody screaming in my hear.
Age Verification 4/5
If you are under 21, it is a little difficult to verify your age so you could bet. You have to send in a copy of your license and complete a W-9 form for them. Although, after completing the verification, I enjoyed how simple the app was. The deposits and withdrawals were also easy to do. Overall, a fun little app for horse betting unless you lose a lot of money.
Terrible Platform 5/5
By John Taylor Jr
I won't even discuss how the site crashed on Kentucky Derby day, as it has been well documented what a disaster that was.
My problem is with something so simple as making a deposit and experiencing trouble at nearly every attempt.
Call customer service to seek a resolution and guess what? No help at all.
I've given up at this point and will be seeking a different source with my gambling dollar.
Love it! 5/5
By Mmorgan horse
This app is an easy excellent way to play the sport we all love!
App works like a charm 4/5
By The Real Borachio
Reliable, good details. Gives you just what you need to scratch that itch.
Great app 5/5
Great app,easy to use
Simple to use. Great app!