My app 5/5
My app works well I love it!
DO NOT USE WALLET! Stole $25! 1/5
Back on December 26 it loaded a $25.00 gift card into 7-/11 “wallet”. Hadn’t used this feature before so thought it might be convenient!?! WRONG! The gift card balance went from $25 to $0 and the wallet balance went from $0.00 to $0.00 yet the wallet history showed a $25 deposit.
I’ve spent several HOURS calling, emailing had two complaint “cases” opened and BOTH were summarily closed with ZERO contact from anyone there! After two phone calls I finally got sometime to respond - and they said restart the ap or delete and reload - did all that twice or more! Noting!
Ok - it’s only $25 but it’s been THREE WEEKS and they don’t CARE!!!
DO NOT USE WALLET!!!
Just trying to save YOU the aggravation and lost money!!
Atlantic City Pacific Avenue Store 5/5
By T Lee Smith
7 Eleven Store Number 24426
I love this store. It’s my neighborhood 7 Eleven, and it’s always great fresh food available. Love it.
And they have an awesome, and professional staff there as well.
Would not let me get the items I need
Best store in Texas 5/5
Always clean , great service. staff was professional & friendly ,
Review n 7/11 Hwy 80 east in Mesquite 2/5
I am a seven rewards member that uses my wallet to pay but store is cash only so I had to pay 3$ to use atm when I had enough money in my wallet to complete purchase. This is unfair to a loyal customer for 4 years now
Cashier extremely rude 1/5
The cashier was extremely rude to us when we tried to use the 711 rewards and told us to go to another store because they didn’t take coupons all the while cussing us
711 review app review 5/5
By are Stump
I tell you what the 7-Eleven app is a really unique and great thing it really does help with saving a few dollars every now and then especially when your pockets are tight around this time of the year not to mention the pandemic and I’m glad 7-Eleven finally got a promotional sale that rivals sheets because let’s face it sheets gas is probably 99% water anyways so with that being said keep up the good work guys
Go to 7 5/5
7/11 is my go to spot for everything I need to kick off my day, I am in and out without the long lines, hustle and bustle of the crazy huge stores.
It’s not my fault! 4/5
I love this new 7-Eleven especially because of the flavored coffees and the flavored creamers!
I’m just sorry that the people that run the place don’t feel like a smile will go a long way. And for those who think that this post of mine is probably out of line and that maybe I’m making a big deal of it; I just think that because we’re all going through so much right now, a smile wouldn’t hurt, a kind word would not cut! It may sound corny but a smile just might make a frown turn upside down!
Leaving something to be desired 3/5
No mayo, no mustard, no chili & no cheese for my Big Bite. Don’t get them often and when I do they are a treat. A bit bummed.
Refused to give me my free coffee 1/5
Saw me redeem it then refused to give it to me
1/8/2021 6:50pm 1/5
By No Help Andrew from Jobr
The younger female employee not wearing uniform seems upset because she was doing a lot of the work and was alone. Some older employee came from back when more people walking in. The younger employee did a great job and remained polite!
They took away a lot of good rewards. The 7th drink being free is just one good example, don’t go there as much, go to Wawa.
Great store 5/5
Best app 5/5
Love the app
Won’t load after a year of updates 1/5
Haven’t been able to use the app or collect points. Feels like I just downloaded useless app with spyware added on
Great app but poor real world 2/5
The app is great but store staff don’t know how to charge against the wallet!
Clean and Safe 5/5
My favorite 7-11! Staff is always friendly. Store is always clean and sanitary.
The app is stuck on load 1/5
The app requested a bunch of permissions, some of which I denied, and then is consistently stuck showing the splash screen. Killing and restarting it does not help.
Invite code what is it ? 1/5
By Angel Kennedy
Somebody knows what should I write in that place?
I try to register but i dont know what write in “invite code”
Somebody can help me?
Cashier Was Awesome On January 04 2021 5/5
Jay He Is Very Good Customer Service he’s Keeper
I’m having issues with app 1/5
By skinny cupcake
It gets stuck on opening.
Will go back 5/5
Smiling faces 👍service
Love 7 11 5/5
By Cocoa Strong
Love the app and the features
New store not map⁉️ 5/5
New store on 19 in Tavares towards Claremont ⁉️
Very Good Rewards System 5/5
By Brian Archie
rewards system is great, you can easily rack up points to get free things
Nice lady cashier 5/5
Very friendly !!
By in my opinion 9
There use to be by 6 and 7th was free or dollar coffees. Now I get a better deal at dunkin
Unsatisfactory service 1/5
Whoever were working, their attitude was ‘not in a mood to work’. I asked for pizza deal, they guy said ‘I don’t know’! Then I saw the deal of a sticker; 3 slices/$3 which is written right at the counter desk. Then other guy said ‘yes’ we have this deal. However, after ordering I didn’t realize they gave me 2 slices in one box, on top of other slice! Obviously the cheese of bottom slice was all over on the bottom of top slice. That was really ridiculous! The whole thing is when I asked for pizza, there was no pizza and they had to put a new pie in the oven which they just didn’t want to do. And both guys were very lousy, I’m not sure if they are new at work.
Used to be better 3/5
The app used to be better for coffee drinkers. Free cup after (I think) 7. Also could get sandwiches as a reward. Now I have a hard time finding anything I want to get.
Good app when it works 3/5
Did the update about a week ago but now my app keeps crashing every time I open it up on my phone.
Yet another great experience 5/5
By Radiator Joe
I walked in and was greeted by Jeff and Mimi, and also by another friendly employee, but I haven’t learned his name yet. Decaf coffee was fresh as usual. Everything was clean, as usual. I swear, you just feel like hugging everyone here. I love this 7-11!
Bad service 1/5
By Madness 2020
Every time I try to redeem any of my rewards at this particular store it never works and they never help
No point 1/5
I have 15,000 points and can’t spend them on anything I actually buy.
Was very rude and unhelpful very bad experience
Digital wallet doesn’t work 1/5
By Yianni v
I put in 20 dollars from my debit card into the digital wallet on the 7-11 app because they give you 2000 points towards purchases but when I go to 7-11 to use the 20 dollars in the digital wallet it doesn’t work. Basically I got 2000 points which is worth around 2 dollars store credit but I lost the 20 dollars I originally put in. Also tried a few different 7-11 stores but same thing happens, I can use my points but it won’t accept the actual cash I put in.
Nice. Clean store 5/5
Very nice. Ladies. Unsure names
No complaints. I go almost every day
Great 7/11 people are nice 5/5
Clean and lottery tickets have a high percentage of winners
One of the kindest people I know. She is a good friend at 7 eleven
Staff +5000 5/5
By happy dad ans son
Stealing my money 1/5
I wrote a review already about the failure to deliver on promises and how money in your wallet is difficult to use. I have had 3 or 4 conversations at different levels and cases open just to say tough we are keeping your money. They actually followed up after my review an email. All they wanted was for me to open a new case with no different result and change my review. How low can an organization get.
Horrible service does not allow to purchasecoffee by itself with debit card clerk says there is $3 minimum because of debit card machine fees and charges this is the only 711 that I know does this
App Doesn’t Work Well 1/5
By Jeff J&J
When adding a reward the app often won’t be able to redeem it during check-out. Only solution is to let it expire and lose the points. Tech support will blame the iphone 12. Has to be one of the worse reward programs around. Don’t bother with it.
Customer service is a SKILL 1/5
I’d like to say that customer service is a skill that one can be taught however that’s not true customer service is a skill that one must want to possess you have to want to give the customer an excellent experience you have to want to see a smile on their face and make them happy that is not the experience at this 7-Eleven. I have been coming to the 7-Eleven for approximately a year now and in that year and in that year I have spent upwards of $1000 more a month by to that store and your clerk can’t even get off the phone to ring up my transaction he never speaks directly to me he points and grunts it’s unsatisfactory at best and dehumanizing the rest of the time. I wish you well in the future , how ever you will be doing it without my business.
By coffee mizer
Good help,great service