Good stuff 5/5
By Awsome person87654321
7 eleven is the best store around
App doesn’t work. 1/5
This app is terrible. I downloaded app and registered. Won’t load my barcode and keeps telling me to try again in a few minutes...that was over a week ago. Also, my profile page won’t load. Tells me pull down to refresh and nothing. I deleted app and reinstalled, restarted phone, reregistered and nothing works. What’s the deal?! Major disappointment. Fix it.
All Star 5/5
Love going into this 7-11, the store always have everything I want and I don’t have to wait for check out, ooh and always patient while getting my app out for the rewards!!!
Doesn’t work. 2/5
I can’t see my profile and can’t see my rewards nothing loads besides the deals.
It’s great for free stuff
Get Refreshed! 5/5
By Cold Coffee Afficionado
Iced cold mocha coffee drink is my “go to” treat while wintering in sunny Florida, and can always find this treat at the friendly Summerlin Road 7-11 Store in Fort Myers.
Favorite place 5/5
My favorite place to go for the summer
The app doesn’t work 1/5
So I recently downloaded the app and I thought I would be able to see everything and all my points but no I can’t see that ether because it says no items to display and when I want the worker to scan my phone for the points it doesn’t work it gives me the same items can’t be displayed message like come on
Account won’t load 1/5
I can login to website from my computer and see my account and points. When I login with same id and password on this app I get “no items to display - try again” and when I go to my account in upper left I get “failed to load profile - pull to retry”. I even restarted app and entire phone and re-logged in. Same results.
*** update on this issue ***
When I registered for 7REWARDS I got a text to enter my zip code. Which I did. That then gave me a second text that said “registration was complete” and to logon to complete my profile. I logged on via computer and saw everything fine. Finally after not being provided with a resolution to this from 7-11 only “contact us” after three separate tries and having them “setup an incident report and escalate it to management” I seemed to have found the solution on my own. Even though the second text said “registration complete” and I could logon via the computer, “registration was really not complete” as far as the app was concerned. I had to actually click on the link in that second text to logon to my account. It wasn’t enough to logon via computer. Once I did that, the app started working. I’m leaving this as a “one star” review due to fact it took me this long to find a resolution on my own to a problem that really should not even exist and especially not in its current form. “no items to display - try again” and “failed to load profile - pull to retry” are not the errors one would expect for this issue. If registration is going to be this complex, these “errors” should say “please go to your second text you received from us that told you registration was complete... because it really wasn’t. Oh and if you deleted that text click here to resend!” (Or something similarly helpful). But really the registration process should not have this many hoops to jump thru. I have lots of reward apps loaded and have never spent this much time getting them to work.
I see others have reported this exact same issue. Your help desk should also know immediately what to tell people when they report it. I just kept getting “email us” and/or “we setup an incident”. Never the solution.
*** end up update ***
And while I have your ear, your new latte machines are in working order about 25% of the time I try to use them at multiple locations. It’s obvious to me as a customer that these high-maintenance machines are not suited for these type of stores. And unfortunately after numerous failed attempts at getting coffee, I have started taking my business to more predictable places. Having to track someone down to refill the milk, beans, dump the grinds or any one of the other reasons I have encountered is not part of what I expect when wanting to get a quick latte or cappuccino. There needs to be much more pro-active rather than re-active maintenance.
Awesome service!!! 5/5
By kristin n jay
They are amazing people at 7/11 in Gloucester love Kristin and jay
Always good aervice
Great Service 5/5
Cashier always friendly and swift with customers
By Erica Barela
I use it online and it works fine! I downloaded the app and it was a waste of time! No points show up, my profile info doesn’t show up. Nothing works on this app! It keeps telling me there is an error and to pull down to refresh but nothing happens. I’m over it!
Thomas F. 5/5
Great coffee! Just love that Blueberry.
By Larry MB
Great fresh coffee!! And, courteous counter service ... clean coffee bar.
Customer services 2/5
Need to be friendly and nice to people
Very nice people 5/5
By quincy 124
It doesn’t work for me 1/5
It doesn’t work I can’t use the app I delete the app and reinstall it and it still doesn’t work for me I need help
7/11 @ Palm and McKinley 5/5
The staff here are always polite and helpful.
Excellent Staff 👍😀🇺🇸
Humorous Cashier 5/5
By Joe S. H.
This 7-11 person made every patron feel appreciated. Well done!
Doesn’t Work 90% of the Time 1/5
Downloaded the app and it worked for the first day ONLY -
After that I literally have to use the website to view and redeem points -
iPhone 6s Plus an running current version.
Camera won’t work for the other ways to earn points.
Uninstalled and reinstalled 3 times -
USELESS APP PRETTY MUCH 👎👎
Great service 5/5
Great store nice people
always has fresh hot coffee
no sticky milk bottles like other stores smells clean
I pass at least 1 other 7-11 to go this store
My favorite 711 5/5
I come to this 711 almost everyday and even drive out of my way to come to it. The staff is so friendly, helpful and always provides excellent customer service
Can't Login To The App 1/5
I can login fine but when trying to sign to the app on my iPhone l, I get an error message that says "Oops Something Went Wrong Please Try Again Later". Nothing works
Best convenience store ever 5/5
I go every day even if it’s just for a big gulp I don’t always use my points cause of my rush but I am so happy for point thanks 711 100% service
Love My 7 eleven! 5/5
My own little “Cheers”- everybody knows your name ;) wide Awesome prices, deals, tasty treats, wide variety. Love using the app too!
Excellent customer service
Unable to login 1/5
I lost my phone and now I tried to log in to the app multiple times without success. I enter the email address to reset my password and it says it invalid or incorrect. I try to create a new account and it says that the email I’m trying to use is already being used so I’m stuck
Dirty store 2/5
This particular location is always really dirty around the coffee area they don’t cover the rolls and the pastries and it’s just pretty filthy
Happy Customer 5/5
Always professional and kind.
Reward points 5/5
Points really come in handy when there’s a hole in your pocket. Thanks 7-eleven!
What Happened? 3/5
I wanted to give a five star review but ever since the most recent update, the app hasn’t been tracking points properly; I should be a little over 1500 but instead it’s stayed stuck at just a little over 900.
Lose points 5/5
7/11 just randomly deletes your account. Guess you get too many points your gone. And no way to contact them!
Delish 100 5/5
Big Bite 100% Delish
Great Customer Service 5/5
This family run store at Blue Diamond and Cimmaron has always been friendly, clean and great to my family as customers. Highest marks.
Coffee is always fresh. Quick friendly purchases every time. Thanks!
7-11 Everett Ma 5/5
Awesome customer service
Great service 5/5
South grand location always has great service and friendly employees!
Great 711 Store 5/5
By Double Gulp Man
Shop daily at this store. Always a good experience.
App is unusable 2/5
I made a new account today, and it doesn’t load my barcode, or any rewards I can redeem. I know it’s the app at fault because when I log into the 711 rewards website, I can access my account’s rewards and how many points I have. Please fix the app, it ruins the convenience.
Rewards x7 5/5
Love the rewards offered by 7-11
Easy app to use and very convenient
Customer service 5/5
Whoever he is that waited on me every morning thus far and today is great. Ppl person and polite and professional
Needs work 1/5
On iPhone 10 it doesn’t work
Fix bug 5/5
I typed in my number at the register and when I got the app I can’t log in and see my points or anything no matter how many times I refresh it. I shop here often and it’s nice to have but how do I link my accounts
By thank heven
Great getting to go to this store. I am glad that it is so close to my home. I always have a good experience at this store.
Hot dogs 5/5
By nj t-bone
Beats any dog around!
BEST 7-ELEVEN IN SAN JOSE CA. On corner of 10th and Santa Clara St. 5/5
By paul and maria
For at least the past 10 years.
Best 7-Eleven experience. Always fresh coffee always clean, everything in its place,clean environment and friendly staff. Sometimes I wonder if “THE 7-ELEVEN CORPORATION” should hire them to train other locations. My husband drives by at least 4 7-elevens on his way to his favorite one on 10th and Santa Clara St. in San Jose. He works on the other side of town but doesn’t mind at all. Maybe you should hire my husband as an undercover critique to your 7 elevens. Believe me his been to ALL 7-eleven’s in San Jose. Thank you. Maria and Paul Garcia
Nothing on screen. 1/5
It keeps giving an error (profile can’t be loaded).