Wallet doesn’t work 1/5
I’ve tried 3 different credit cards to auto load and it never works. I try to add money to the wallet and it says I’ve exceeded the daily limit but no money has been transacted to even reach a limit. The only way I can pay for gas is to use the Apple Pay option.
Cross contamination 1/5
By Rae snacks
The clerk/cashier was preparing raw frozen chicken with her gloves on went to remove the cooked pizza that I purchased out of the oven with the same glove on her hand the she proceeded to touch my cooked pizza with that same glove on her left hand and just added a glove to her right hand. I informed the store manager of what she was doing and she told her that she couldn’t do that. I asked the store manager to please fix my food and put it in a container. I pray that they don’t give anyone else that pizza and simply discard it for fear of getting someone sick .
The cashier was very nice friendly and helpful
It’s okay. 3/5
By Noah's Rewiew Team
The 7Now part is broken and refuses to work. Most deals are okay but would like to see better deals and prices (like instead of 1000 points on one pizza it’s 2 because of how small the slices are) other than that app wise it’s good.
How do I get my money back on my card 1/5
I want my money back it’s not giving it back
Great stop 5/5
By NA Lew P
My go to store since the 7/11 closer to home closed at the end of last year.
Bavan at this store is one of the most efficient and friendly people I’ve ever seen. When he’s not there I’m disappointed. But the rest of the staff is just as good.
Cashier very rude 1/5
Store just nasty nasty nasty and the cashier was too. The floor was black
Great customer service 5/5
By specs mgr
Ken is always friendly and on top of his game.
This need a report option 1/5
Can’t get my old account back because the message verification thing doesn’t work and there is no report option
Awesome service 5/5
Employees are always friendly and courteous.
Data Couldn’t Be Read Because It is Missing 1/5
The app despite multiple verification text messages refuses the input information that’s received. Waiting for a fix before I can login.
no credit 1/5
By Got no credit
haven’t gotten credit for my last 5 beverage purchases
Location at 1512 Shermer Rd 1/5
By Northbrook Resident
The poor customer service, employee/owner lack of knowledge of 7-eleven products, lack of upkeep of machinery, and the lack of cleanliness at this location are ALWAYS an issue.
Don’t waist your time 1/5
This app would get 5 stars if it wasn’t for all the orders I’ve had stolen from me by ordering off of this app. Every single time Postmates picks up my order it’s been stolen every time. Don’t waist your time with this app. Go to the store on your own. 711 you need to kick postmates to the curb they are horrible.
Log on 1/5
How am I suppose to log-in? I input my number and email address and says that I have an account then redirects me to the same log-in/register page. There is NO log in!
App crash on iphone 14 pro 1/5
By Mic McDaniel
Cashier Girls 5/5
The girl workers are always so welcoming, nice and helpful in the mornings!
Love the app! 5/5
Very convenient and easy to use
Wish i could give negative stars like 20 of them 1/5
Been having an issue since November of 2022 loading the wallet via Apple Pay, called in multiple times they said it was escalated never heard anything back from those losers in Tech Lack Of Support. I see they say to contact them in these support messages well sorry i am going to air your dirty laundry here since no one ever calls or emails me back!!!! Why you ask because 7/11 does not care about it customers. Probably will just get a canned response some thing like “we are so sorry for your experience yada yada yada, please contact customer support or app support” which is just to get it out of the public eye, and i will never hear from them.
FIX THE 7NOW Delivery BUG 1/5
I’m not able to process any orders for delivery. There’s a big after trying to “check out”. PLEASE FIX BEFORE DEALS END
Downloaded the app and it freezes can’t get it to sign in
Logging in 1/5
Doesn’t let me in says I already have an account but once I try to log in it’s says account not found and if I try to make a new one it say a account already has this number in use
Advertising rip offs 1/5
If you’re going to advertise a deal that get for using the app make sure you have the register programmed with it too.
It’s holds up the line
Don’t think I’ll be going to 7-11 for a while
Pizza on 3/14 for only $3.14. Delicious and great deal 5/5
Pizza on 3/14 for only $3.14. Delicious and great deal
Crappy App 1/5
Literally does not work
Not working 1/5
So disappointed in this app. It has glitches when I was trying to order a pizza. Can’t enter my info won’t let me submit my name. It’s so not worth the hassle 7eleven. I’ll go elsewhere.
Great place 5/5
By EddieQ LI
Always fresh coffee and very friendly staff
does not work at all 1/5
i tried to register for an account but it keeps saying session expired no matter how many times i go into the app
7-11 or a bakery? 5/5
Friendly and Knowledgeable staff. Their croissants are just as good as a French bakery, but the bakeries don’t have Red Bull, so…. 🤷♀️
Slowly slipping 2/5
By Awesome and Blessed
When this store first opened, it was awesome. However, the manager seems to have a problem on ordering product like cups and lids. It’s getting quite ridiculous.
Price Did Not Match Sale Ad 3/5
Ad on soda machine advertised price for large Big Gulp as 99 cents. Register came up as $1.69. I opted for points instead.
The entire employee base at Courthouse 711 is so very helpful, courteous, professional, and kind! I enjoy seeing them several times a week!!!
Keep cinnamon coffee 4/5
By coffee inspectors 😂
One day with out any luck drive 7 stores of 711 with some coffee and no muffins and other with muffins but no coffee
That day was a waste of my time
This is all I get 1/5
… blank screen with the cute little logo page.
Terrible app 1/5
I’v tried to rejoin the app at least 10 times and it keeps asking me for another verification code which I continue to enter the new code but I am still unable to sign in. So I have up and deleted the app. Consequently I will no longer purchase coffee at 7-11
Doesn’t work 1/5
Does not let me sign in
Can not open my app 1/5
By Domo 86
I can not open my app I’ve taken it off my phone and added it back on, updated it and it still won’t open.
You have a special 10 wings $5. I brought 10 wings and a ice coffee. Total came to 8.21 on the machine I see 15 for the wings and 2.29 for the ice coffee and. Discount of 8.21. I asking what is this only speaks Spanish and I had a coupon with my account wings free. I removed the wings paid for the ice coffee and left.
Love the chili and cheese on nacho. Yummy
Logs you out for no reason and makes you jump through too many hoops to log back in
Lousy coffee cups 1/5
By no coffee today
The edge of the cup flattened out of shape not able to hold lid causing the coffee to spill so after waiting all day for the coffee I now get to clean up the dam mess it made in my truck GREAT !!!
THANKS SO NOTHING 😡😤
So why are you guys so stingy with the points now.
cant get into my account 1/5
By lean weenie
My 7/11 account was connected to my facebook account and i lost that account and there’s no way for me to be able to get into my account now so idk what to do. it doesn’t give me any options to be able to get my account back now which is so annoying
Unable to access 1/5
I try to access my account for the first time knowing I have a lot of points and it is not accepting the verification code that gets sent to phone. Tried multiple times does not work
they rude and nasty
Need Reese Ultimate Peanut Butter Lovers in more stores! 4/5
Need Reese Ultimate Peanut Butter Lovers in more stores!
Please - hard to find - only ine store in Tampa Bay where I can find them!
3rd shift asst manager 5/5
By rere tyler
I work at the one in front of the new jeep and dodge dealership in Spartanburg, South Carolina and my manager, which is a third shift assistant manager taught me just about everything I know, except for what I’ve had to learn on my own. She is one of the best people in person I’ve ever worked with if there could be more people like her in management a lot of these places would have more employees. She works very, very hard, under the circumstances that she goes through, I give her more than a five gold star. If I could give her 100 gold stars, it still wouldn’t be enough. But she is very well thank by me, if anything was to ever happen to her that store is going to go downhill. I really appreciate everything you do for me and she is the only one. That I’ll let call me rere I look at her as more then a manager or coworker. She is a friend. And I really really do care about her as a friend. Keep it going, and you’ll always be in my thoughts and prayers, and you know exactly. Who you are
App shut me out 1/5
By Scoutmaster 439
I had over 50,000 points and the app shut me out. Not happy. Attempted to re open the app won’t open. App won’t allow you to update your phone number. Absolutely not happy.