Best prepaid card 5/5
So I've been a customer of the 7-11 transact prepaid card going on my second year. I have had last years & this years tax return refund deposited into my account and never once experienced a problem. The first year they did hold my tax refund but once I called them to see why or how to fix it not only was it a security measure to ensure my money wasn't going to someone else but it didn't take but five minutes fix and was my refund was immediately deposited into my account. This year no issues at all. I also have my check from work deposited in my account never had any kind of problem with that either. I like how convenient it is to load my card. I've never had a problem with any of the few customer service representatives I've talked to they've always been helpful and solve or answer my questions as quickly as possible. I even had two charges on my card I didn't make or authorize and my dispute was handled in a timely manner. This card has been good to me while I have been rebuilding my credit.
*Also the few reviews I've read on here talking about the customer service representatives being unprofessional which I am sure they do have some but when you come out the gate swinging and taking the issue out with the ones who are trying to help don't be surprised when it doesn't go as quickly or the way you expected. Kill more flies honey than you do vinegar.
Awesome card period 5/5
Look I’ve been using these cards for years and they have always been reliable and hassle free..anyone that has a problem with these cards is most assuredly the users failure to read instructions and follow directions trust me if you folllow the steps and take your time you’ll be overjoyed with the purchase of these cards and if you ha e a issue call em up they have always been helpful and polite another than that I’m out
No problems 5/5
I don’t understand the bad reviews I have no problems with this company, always can reach a human 🤷🏾♀️
Don’t buy this card , it’s a whole scam.
Customer service is even worse
I like the account. It charges a monthly fee which is ok. However the mobile check ingo app is down a lot. It’s down right now. I wish it worked. Also check deposits charge you 5-12 dollars depending on amount on top of monthly fee .
This is a scam go to a normal bank/credit union 1/5
By ChingaSe TuMadre
Fees for everything, don't do it.
don’t get this 1/5
hacked my social security from this wiped out my card 😡
OMG Free ATMs at any 7/11 5/5
By Old School 50
This this the best thing since sliced bread !!
Just stay away really tedious service 1/5
By Monster Nyan
You’ll be calling customer service if you buy this card. Unusable until they decide to fully activate your card. They will tell you it’s “partially activated”
What a disaster 1/5
This is the WORST way to give someone money, this isn’t simple, it’s a chore. If you’re ever in a rush for a present, handing them money is better than this god awful program
Not a good app 1/5
I forgot my password and when I reset it it asks me to enter my current password, and it’s ridiculous since I totally don’t remember my password so I asked to reset it and you ask me what is my current password????
Scammed my teenager out of $40 1/5
This debit card is a total disappointment and scam. Don't purchase the card. Not only do they want your social security card and full date of birth, they want access to your email accounts and password. When I tried to call the number on the back of the card, there is no option to connect with a live person. So no customer service representative, but plenty of options to "reload" the card. Lost the $40 bucks. But what the heLL are they data mining my kids accounts for...his games??
Someone out there MUST start a class action lawsuit...I'll jump on board in a heartbeat!
Really bad card!! 1/5
I honestly who ever intent to try and get this card dont even dare, the service is really bad, i reload mine and after 3 days of doing that it still wasnt active even though i sent everything they wanted it they wanted me to send them papers back again is not worth anybody's time to be honest so if i were u, save ur headaches with it and get a different one totally disappointed!!!!!
By You want my name?
Requires Social Security and if you don’t allow them to have it, however much money you put on there is gone.
Works as expected 3/5
Don't buy a card from them 1/5
Their company is a scheme. You'll end up paying like $5 just to make a transduction and another dollar every transaction