Never again 1/5
By Kiki opale
My first order will be my last. Not only did i wait over an hour, the delivery driver’s number wasn’t even a working number. When I called customer service all I was given was a refund. Over an hour of wasted time and no compensation. Ridiculous
Honestly pretty bad 1/5
The app doesn’t update in real time so you have no idea where your driver is. If the driver is running late then the app automatically pushes back the time of arrival instead of telling you the driver is running late. They use postmates drivers who don’t know how to work the app. I had to wait 3 hours on my first delivery. Terrible app and system
Waste of ... everything 1/5
...time, space on my phone, and now my $$$. I received nothing. Just waiting 90 mins to tell me the order is cancelled. Its gonna be 2-3 days for a refund to show. Straight jacked me ... Worst...App...Ever. Boooooo!
First order was a hit. 2nd and 3rd were misses 2/5
By Its a No-Go
I've used this app three times amd the last two times were very disappointing.
1st order was great though. I used the $11 off promo with free delivery. I ordered an 18pack of Bud Light, 1 large pepperoni pizza and a pack of gum. The total cost was around $18 which is a heck of a deal! Order arrived propmtply and the beer was cold and the pizza was hot and fresh.
2nd Order: I ordered a 12pack of Heineken, 2big bite dogs and a taquito. Received most of the items except for the taquito. Called the customer service line and they refunded me the cost of the taquito. No problem.
3rd order. After waiting about an hour and 20 minutes the courier calls and informs me that the store did not have my order. I once again had to call the customer service line to have them refund me for my order.
I will give it another shot but I do not want to have to keep calling customer service for undelivered items.
No service in my area 1/5
By hugo d sr
Bad app , no service in my area , I live in Moreno Valley , no good app .
Thank you! 5/5
My Delivery Driver was great! Checked in in advance and showed up way early!
Instant Charge On Card 1/5
As soon as I set up my account my card was charged with out notification that I would be charged for the actual app. NOT HAPPY!!!
Terrific Service! 5/5
I used this app for the first time and it was so quick and easy. Love it!
Best thing ever. Someone at work drank my coffee. Quickly ordered a new one plus some and got it quick!
Love it 5/5
By Hamilton 1806
By VRET ANDREW LEDBETTER
Drivers need more information 2/5
There is nowhere to add more information on how to find your address. The GPS does not show my exact location, so I’ve had to help drivers find me and both drivers said to tell you that they need more information than just an address.
Love this app! 5/5
Pizza and and a big gulp Pepsi from 711 delivered right to my door, what a time to be alive. Quick and easy!
Wrong items 1/5
I ordered 7 items and 4 were wrong. Is it that hard to get the right things delivered? Several past orders have delivered spoiled milk. I am already looking for a new delivery service. This one can’t get anything right.
Not one delivery has been correct 3/5
By upset orderer
Well although convenient as my car was just stolen, I haven’t , in the 3 times I’ve preferred gotten the proper items delivered, take this am, I was excited for the BOGO sour patch kids as advertised on the deals page, my delivery comes and I only have 1 bag of sour patch kids, and the dog food I ordered wasn’t delivered. How about properly telling someone they can’t get an item they expect?? And why can’t I use my points from the app?? They are there but I can’t use them? You guys need to figure these glitches out or no one will utilize this service once it’s NOt free.
Got half of what I order 3/5
Bought a 12 pack of beer and pizza only got the beer not the pizza
He was on time and perfect
By someone 1232323
I ordered something’s that didn’t add much but it was all I had for dinner. App showed driver 2 blocks away from my apartment and then it was marked delivered..?
I check outside and nothing was there. my next door neighbor also didn’t see anyone approach the door.
Tonight I can’t get food bc the little I had I spent it here where I never got my order. And the charge is taken away already. It’s a Friday and my refund won’t comeback till investigation on driver is done. I have a picture showing, time, status and location of driver (marked delivered).
Customers are only right until money holders are found in wrong while we gotta wait.
This is just poor 1st and Last time I try this.
Unprofessional. Scam like experience 1/5
Just witnessed the 3rd time my order was not delivered even though stating “delivered” in app. When you call about your order not being delivered they put you on a 45 minute call hold to speak with someone. When you finally speak to an “agent” they’re highly unprofessional like they’ve just picked these people up from the streets of Bronx NY without training. They don’t even call the driver and then you to inform you of what happened which already raises red flags. Also, you don’t get your refund within 24 hours like other places, it takes TEN days to get your refund and even then I haven’t received my first 2 yet. Luckily I have 332k followers on Instagram who would listen to my story and think twice about ordering from here.
Delivery 24/7? Awesome! 5/5
I got my order quick, the delivery person was really nice! I got my Sour Patch Watermelons, Monster energy drink and Tecate! Finally! 7-11 Rocks!
Can’t even log in. 1/5
I use the regular 7-Eleven rewards app but I can’t even log in to use the 7-Now app. Horrible.
Slurpees arrived without straws - melted before we found some :(
Good service for Doug 5/5
Because the app is very friendly and the service was very quick I really appreciated you 7-Eleven thank you
Missing item 3/5
It’s great that I didn’t have to drive down the street to the 7-11 with homeless people all around it... but missing my main item. Courier needs to confirm items and not blame the person at 7-11 that packed the bag.
An hour late 1/5
I placed the order at 11:10 am and got it at 1:31 pm besides been late was missing an item
HORRIBLE CUSTOMER SERVICE !! 1/5
Would rate zero stars if I could. Placed an order for some cookies I was craving and the order went through but then said they unfortunately had to cancel it while money was still taken out of my account. I called and was redirected to the same lady about 5 times who was very rude and unhelpful. All I wanted was a 🍪
Need go fix the tipping thing 4/5
I like using this app BUT it isn’t preference because you can’t add a tip after your delivery. You have to do it when the order is placed. This means that if you get a courier that’s too lazy to do their job properly, they get a tip anyway so why should they bother to improve?
Fix this and the app would be 5 star hands down
Awesome service! 5/5
By Utilitarian Voss
Quick, FREE, professional delivery from a Postmates driver. Easy-to-use app. My first order was delivered in less than 30 minutes.
With Thanks.. 5/5
Great service, great idea! Save me $$$$ on DUI.... fast, cheap, XLNT!
This is my third try, still efficient.
Awesome & friendly service! Don’t hesitate!
Wrong item sent 2/5
By Cadillac Partsman
Received wrong item. Received breakfast burritos instead of steak chimichangas
Never got order 1/5
I made and order never got a call saying that my order was here n was told to make another purchase if I wanted my stuff has if money comes from trees no it doesn’t and I have to wait 24 hours to get my money back if I get it this is a scam when I get my money back from other apps I get the money in Seconds not 24 hours
Awesome. Just wish i could get wraps and other smoke essentials through this.
Too long 1/5
Took over an hour for delivery. I live in Beverly Hills where there are a ton of 7-11 around me. Absolutely terrible and will never order again.
SO GOOD 5/5
Super fast and easy to use! Delivery person was so nice! LOVE THIS APP
First order went well. Arrived faster than expected. Even came in a nice 7NOW delivery bag.
I enjoy the app although it has its glitches just as any other app it’s was a great download 😸
Tacos thumbs down 2/5
By chris later
The Tacos were over cooked or dry
If I could give a negative star I would 1/5
I made my first and only order last week. They did not deliver 5 out of 7 items. The items for my order that I needed the most were not delivered. I still had to go to the store where I could have bought everything cheaper.
I called them immediately. They still billed me the full amount. I am still waiting for my refund of money for items they did not bring.
My first order 5/5
Enjoyed ordering my first order. And they forget the ice. After showing the young lady hat the ice was missing. She returned with ice.
Wrong items delivered 1/5
We ordered three coke slurpees and received cherry instead. This is the second time we’ve received the wrong flavor and won’t try a third time.
Kendra Daniels 5/5
By kendra christina
Love this app
Missing items 1/5
By Ayeeeeee leeee
Missing 2 items only one refunded
First time 5/5
First time and so happy excellent service, fast and very nice the delivery guy
if they mess up your order they cannot and will not do nothing about it, they forgot something on my order and I tried to get in contact and so did my postmates, they didn’t help me nor did I get my money back. So don’t waste your time, just order on postmates!!!!
Never gets order right 1/5
I don’t know why I even tried for a third time. They have got my prefer wrong each time and the first didn’t even have all the stuff and I wasn’t refunded when I sent a msg about it