Getting better all the time! 4/5
By Dick & Pauline
Happy to be members
App is a joke! 1/5
I have tried to use this app on at least two occasions maybe more than that. I’ve never been able to get past the log in page. I end up in a cycle between my email is not recognized or if I try to create a new account I get a message that an account is already associated with that email. What a joke!
Easy to use 4/5
By plus more
I like the mobile app. It helps to keep me focused.
As good as it gets 5/5
Always there. Always reliable.
I have peace of mind knowing I have AAA to call for myself or anyone who I’m riding with to provide roadside assistance! It has been a life saver for myself, family and friends.
Nice job 5/5
Thank you so much:)
Frozen Screen 1/5
When I tried setting this app up, the screen froze to an image of the AAA logo and “request permissions..” at the bottom of the page. Although I turned my phone off, then back on, the screen will not advance past this image. How can I continue setting up the app?
Good job 5/5
I love my aaa
AAA For Life 5/5
By Mel Baltimore
I love AAA. I’ve benefited from AAA services for many years. 🙂
Mines well go on safari! Smh
I would never leave without it 5/5
How do you feel knowing that if you break down they got you so what ever journey you want 200miles or what ever is the best feeling.
Friendly and excellent service! 5/5
Friendly and excellent service! Thank you.
Everything is great but for the last week when looking at the local gas prices feature it doesn’t automatically pop up like it did previously as it just shows it cycling
By Jeweler 123
This may be the worst app I have ever used. Every time I try to sign in I get a different challenge. Doesn’t recognize my email address or my password. Correct email and reset password. The next time I try to sign in, no go. Signed in this AM, with changes. Have not been able to sign in again.
I love this service 5/5
Always on time and fixes my problem with no hesitation
The App Used to Work . . . 1/5
By Bummer Toons
But not any more. The app logged me out, and I am trying to log back in, but it keeps saying my user ID and password are invalid (4 times). So I tried resetting my password, but that doesn’t work (twice). The app just keeps taking me back to the login screen with no message. So I logged in on my computer, and guess what, my user ID and password are correct, my account is active and my membership is valid for another 11 months. I’ll try deleting and reinstalling the app, but I’m 99.9% sure that’s not the problem.
Zip code info? 3/5
I’d like to understand what the end users zip code has to do with providing information to a developer for solving application crashes etc. Perhaps knowing what the app is doing behind the scenes might help users help developers. My 2 cents.... thanks
TOTALLY SATISFIED! 5/5
Josh showed up quickly and was efficient, friendly and knowledgeable. Thanks Josh!
Linda Harbin AAA Boise TSO
Fast courteous service
Excellent Service 5/5
We have used Roadside Feature twice this year. Both times tow truck arrived in less than a half hour.
ZIP request: 73170
A message window won’t go away at the bottom of the iPhone app. It keeps asking if I’ve had trouble logging in and verifying my ZIP code. It’s really clunky; previously it was much smoother.
Does it not allow for one touch login and/or face login??
Endless download loop 1/5
I open the app and put in my zip code and it tells me to download an app, the same app! There’s no other options! Please fix this
Fast service 5/5
AAA is hands the best in customer service!
Handy app 5/5
I don't use app often, but very convenient when I do need it.
By senior caller
They came to jump start my car within 30 minutes after I called
By J. Cassie
Quick, responsive, and super convenient!
Fun App 5/5
Look up gas prices and ca tips
Horrible app 1/5
This is the worst app I have ever encountered. Impossible to get needed information. Can not locate billing cycle or payment amounts. I call for assistance and I’m told my branch is closed
So frustrating, had three different agents assist in setting up app to no avail. If your preferred contact with insurance is on line you may want to look elsewhere extremely uninformative, useless app. Horrible
Can’t See Home Insurance OR Billing Schedule Pmts 2/5
I’ve started to the app to make sure I keep track of my Home and Auto insurance payments. But if I log onto the app (or even on the AAA website), it doesn’t show me the billing schedule payments. It also doesn’t say that I have Home Insurance online (or even on the AAA website). I have to call my agent to clarify that I have that insurance. It’s a very inconvenient app.
By sound roy
Fix your website.Every time i try to pay or use it, the website goes to a page that doesn’t let me click anything
Best service 5/5
I couldn’t find a better service even if I tried
Always there for you. 5/5
AAA has always been my first choice for roadside service, ever since they were the only choice on the ‘80’s.
Not worth it. 1/5
By Reel mem
This app would be very good only if it didn’t crash every time it is opened. Completely useless to me.
Using APP for service 5/5
By satified in PA
I recently used the APP to have my car towed. It was easy to use and directions were easy to follow. Tow truck was earlier than original time provided and he had clear understanding of what I needed. APP allows you to track the tow truck and gives text messages to your phone. Definitely using again if I need to!
Easy to use 5/5
By Kia Gates
Great app and convenient to use.
Just blank screen after login 1/5
Nothing shows up just a blank screen after login. I never able to work with this app.
Garbage. Waste of time. Do not download!!! 1/5
The app is completely inaccurate with timing. Made me wait an extra hour. I’m still waiting. I had to call in for help to find out what was going on with the tow truck that hasn’t left the lot. Was told that the truck drove by and didn’t see me so they left. The app is stuck on the map screen because the driver hasn’t left the tow yard. Mind you I was 15 minutes early to the specified time, but was not notified at all that the driver had shown up and left. This has been an immense inconvenience as it has eaten hours of my workday, and I will most likely be cancelling my service.
Vijay T 4/5
By Vijay R T
Great service! 5/5
By Life's pupil
Glad I decided on getting a membership. Whose tire bursts while out on an Uber delivery?! This guy. Thankfully, I was able to get the help to drop off the orders and get my car towed home. Once the driver arrived, the process was quick and easy. Well worth the membership. Thank you for the late night save!
Roadside call 5/5
By beverly haynes
It was so quick so pleasant and Travis who came to help was the best ever quick! Understanding!
Got stuck and got the help I needed. Good customer service.
AAA MAGAZINES ARE FULL OF VALUABLE INFORMATON 5/5
E Information about America’s highways and vacation locations.
TripTics are full of warnings about infrastructure breakdowns such as bridges ,weak Dams, closed roads and potential danger areas around road construction areas!
Always Prompt, Professional and Friendly
Convenient App 5/5
By Tiera Berry
Very useful and much better than rattling off numbers and info over the phone. More efficient.
Quick and efficient 5/5
Every time I need to call AAA reminds me how much I love the service. The technician arrived very quickly, replaced my battery and was on his way in about 30 minutes. The technician was professional and friendly, although, given the state of things, I would have liked to see him wear a mask (I had one on). Not a big enough deal to give less than 5 stars, but I hope AAA is protecting their technicians.
Car wouldn’t start !!! 5/5
By The Real StornX
They came and repaired it excellent!!!
Mobile App AAA Ins 5/5
I really like using this app for my insurance and also for getting roadmap information
Third time is not the charm 1/5
Still can’t login with account that works on the website
Still doesn’t work with the LastPass app
Still can’t click on login help
IPhone XR latest IOS
Feature add 3/5
By Mimmo 421
Update your app so that I can print a “proof of insurance card” via the app. It’s quite absurd that this feature is still lacking.