Results are ridiculous. 2/5
By Simple Solutions.
If I get to a traffic light and the light turns green, I am dinged because I use my accelerator to pull away from the light. If I drive along a road and see an accident in the middle of the road and ease around it, I get dinged for not being alert and adjusting my speed and drive direction irresponsibly. We have a mile long dead straight road near us along side corn fields. It has a 40 mph speed limit. If I drive behind a cop car at 48 mph I get dinged. I readily admit that this road is dangerous at night due to dear crossings. Then too everyone sticks to 40 mph when they see the cop at the top of the hill trying to make up their revenue shortfall for the month. My car has safety features that automatically shuts off all iPhone technology except for hands free telephone calls. And yes, you guessed it, I get dinged for using my phone for texting or answering emails, something that is near impossible to do, but AAADrive dings me for doing this even if I never do it. Bottom line, this is a very immature app that needs lots of work to record valid and sensible results.
AAA Drive is extremely inaccurate 1/5
AAADrive technical support assures you that AAA never gets your score and it has nothing to do with your insurance rates. Seriously? When I pointed out that I am using an iPhone 5s and the AAADrive software is generating false measurements, the best “technical” advice is to get a new iPhone! When you read their “terms of service”, it becomes obvious that the information being uploaded is used for purposes other than driving. I use a Garmin camera on all my trips and it records video, speed, location and speed limits. It IS accurate. Unfortunately AAADrive measurements are wildly inconsistent. Allstate’s driving app worked great. Waze is very accurate on my iPhone 5S, but AAADrive is junk.
Terrible App 1/5
I signed up for AAA yesterday & have been unable to log into the app on my phone! Have tried several times even deleting & downloading the app 3 separate times. DISAPPOINTED
Needs some work 2/5
Lags beyond 1996 dial-up internet service. You have to long in every time you use the app. This makes it all just too frustrating to use.
Bill pay? 1/5
It’s bizarre to me that it is such a hassle to pay my bill online with AAA. And there isn’t a setting in this app to do it either. What’s the deal?
I like its features... but... 3/5
I like the features of the app and i use the cheapest gas find all the time, but the app itself has a lot of bugs and its very very slow. I always have the highest expectations for AAA but this is really a disapointment
Junk App. 1/5
First off, if the app doesn’t recognize my valid zip code, what the hell is the point of a roadside app?? I can’t even create an account! So, I deleted your stupid app. I have been a AAA customer since 1998 and I am HIGHLY DISAPPOINTED. Rest assured AAA will be hearing about this.
Confusing app 1/5
From the first moment of trying to download the app (which one?) to wanting to always have tracking on , not telling which retailers offer discounts ( while suggesting every store within the county).
Nothing straightforward! If this represents ideal service may just drop aaa altogether ( member since 1990)
Stalled and Can’t open 👎🏻 2/5
Opened the app checking for a nearby AAA office and it just stopped working. I have to delete the app and reinstalled it, now the app icon is no where to be found on my phone.
App consistently crashes 1/5
I have downloaded this app twice to request tow services. It gets through the request fine, but then crashes. It then consistently crashes every time I try open the app to track my request.
I’d give zero if possible 1/5
I used to be able to use this app when I broke down and call a tow truck to me using the app. Now I can’t even get into the app. It automatically forces me to a different aaa app that also stinks. I liked this app but given I can’t get into it...1 star...should b zero. Please fix that
Unable to authorize service 1/5
Receiving error “unable to authorize service” when tapping the request service button.
I don’t know what this means.
Not cool. Please fix.
By alex yang
crash on my iPhone 7 Plus
Crashes while waiting for Roadside Assistance 1/5
By ambient sky
First time needing roadside assistance. The app let me set up my request and was working fine for 10 minutes while waiting for a truck to be dispatched. I got a push notification and now the app crashes so I don’t know when it will arrive. Rebooted and reinstalled and crash recurs as soon as I’m logged in.
Great tool 4/5
As a AAA member I use this app for everything to do with travel. There are some glitches that can get frustrating but for the most part it is easy to use and very helpful. I love the “lowest gas price” feature. I’d like it if you were able to book flights without going through a submenu.
After downloading I came to realize this app doesn’t do crap. It asks me to type in my zip code. So I type it in. It then pulls up a page that tells me to download another aaa app that I already have installed. After clicking the “x” to close the page it sends me right back to the zip code page. Absolutely useless. This app doesn’t perform any single function!!!
If only I could log in... 1/5
I set up my account and I was excited to get it set up through the app on my phone. I'd love to try out the app but I can't even log in. I put in my username and password and it doesn't say either is wrong. It just sends me right back the opening app window. Tried it several times. So I'd like to try the app, if I could only log in...
Needs serious work 1/5
All pages load VERY slow, page jumps when loading (you think it’s done, then you scroll and it reloads again, membership card errors out. I’ve been a member since 2004 and this is worst I’ve seen since the iPhone app started. Suggest your background loading it too heavy. Backend databases need updating to better server/blade response times!! There’s no need to ask my zip code, if I’m already logged in (and certainly not ask me multiple times!!)
Get it together! 1/5
By Evapp June 2012
None of the interfaces work well. This app doesn’t have the same info as when you log in on another device through an app or through the website. Very frustrating and time consuming. Spent hours and multiple phone calls trying to get it fixed. Apparently it’s on their end. Hopeful that they get it together soon.
Sitting on the side of the interstate... 1/5
By Needs a 12 step mtg
... with a flat tire. My bad, didn’t have the app DL’d, so loaded it, got member info in, got assistance requested. CUst Svc calls asking for my location... no, no mike markers, driving a route freq driven, not paying attention to where on the interstate I am. After 10 minutes on the phone, finally dealt w/, going to find a tow truck & will lmk when there’s more info- ie, ETA, who, etc. keep getting push notifications that truck is on the way, but every time I open the app it freezes, screen goes black, & then home screen pops up. Now I see there are 2 AAA apps that seem to have the exact arm functions. Both apps have <3 stars. Both updated 2 weeks ago... huh???
Now, I just got a call from the driver & they were given wrong location!!!!! This is really my 1st time having AAA, and this was anything but quick, simple & easy!!
Locks up 1/5
Freezes and is useless! Worst app I have ever used, AAA should be ashamed to be associated with this app! Cannot believe they have not fixed this.
Glitchy app 2/5
Open the app and it closes itself within 20 seconds
Crashes a lot!!! 1/5
The app crashes as soon as I open it which makes this app totally useless. Please fix on next update.
Hey AAA Technology Geek... it’s 2018 already! 2/5
I thought having the AAA resource at my fingertips on my iPhone would be an advantage over the paperback books and cumbersome maps in my glovebox... but... as of early 2018, if you have not logged into the AAA website and created your login ID and password already, STOP what you are doing right now. You can’t login for the first time from your iPhone. You must login from a PC and there is a preferred browser (Google Chrome... hmmm, that’s weird right?).
Hey AAA technology geek - 1982 called and it wants its white pages and yellow pages phone books back!
So I am rating this a two because although it was a good idea—- as a member it is too many hoops to jump through to use it. I never even logged into the app before I deleted it.
don’t get it after you log in you can’t even open it tried it from two phones constantly crashes
I love having a AAAplus membership, but this app is a terrible waste of time.
Doesn’t work 1/5
By Big A 4077
Wants me to download another Auto club app. Does not give any info about the tow
This thing drains battery and is soooo inaccurate. I purposely drove as SAFE and proper as I could and my smooth driving rating was so low and I apparently hit my brakes too hard twice (it didn’t happen!)
Failure of way to monitor driving habits.
APP freezes, inoperable. 1/5
When looking for hotels the app freezes and needs a phone restart to unfreeze.
Works on phone but not ipad 2/5
By Data Doctor 4171
The app seems to work ok on an iphone but it doesn’t work on an ipad. On the ipad the app uses less than a 1/4 of the screen. Very annoying.
Crashed when I needed it. iPhone is brand new. need I say more?
Stuck on the road and app wont sent 4 help! 1/5
Stuck on the road and app wont sent 4 help! Just wastes your time entering lots of info to fail and say to call. Then they have none of your info so you get to now tell them it all over again.
Terrible App 1/5
Incredibly glitchy and slow. Constantly stuck in a login loop. I’d be terrified to actually have to rely on this app if stranded in the middle of nowhere. I have a pizza app that works better than this one and I don’t pay them $100/year.
App is good when it is not frozen 1/5
Unfortunately it freezes about 90% of the time during hotel searches after the city and dates are selected. Therefore it is not dependable and I am rarely able to use it.
Redo the app please! 1/5
App continues to crash. Picture to capture membership card never worked. Gave errors when manually entered. Couldn’t get any information I needed. Waste of time.
Start from scratch 1/5
This app used to be pretty good. I used it all the time to show the map of gas stations and prices. Ever since an “update” I can’t even log in. I get stuck in this loop of being asked to agree to the terms, when I agree it tells me to download the other AAA app. I figured they were getting rid of this one and transferring people to their newer app. I tried that and that one is even worse! My husband tried downloading the apps with the same results. These apps are completely useless! They error out before you can get anywhere. What a waste! I tried to use the contact form to inquire about my issues and more than two weeks later when I got a reply was told that issues with the app should be directed to my local AAA office. Why?! Since when does the AAA office in town have an IT guy ?! Useless! Both these apps are being deleted.
Closes on own 1/5
By Just got the app
Downloaded the app to try out the roadside service request. Worked nicely and was able to request assistance. After submitting, the app closed on its own. Since that point, each time I open it, the app is open for 3-5 seconds then closes on its own. Needs some major work.
App not working ☹️☹️ 1/5
It keeps giving an error message... will not even allow you to sign on
Keeps crashing 3/5
I had no problems until I called to get my car towed. After that it kept crashing.
By Hal Itosis
This app fails to recognize my username... and, the process to retrieve it also fails.
Please fix crash after battery request 1/5
App keeps crashing after submitting request.
Bring back the roadside app! 2/5
You’re stalled in the middle of nowhere, so you open your AAA app and expect one click to get roadside assistance ASAP right? NOT ANYMORE!! Instead, you scroll through, and eventually get lost in, endless ads pimping auto insurance, cheap gas, travel booking, on and and get so frustrated you want to punch someone. ALL I WANT IS ROADSIDE ASSISTANCE! I never could find it! I had to call information to call AAA. This app is just a commercial, a load of pointless and useless nonsense no one cares about. Bring back the roadside app. One or two clicks, and, boom, help is on the way, and tracking your location find you. No more. No one cares about the junk this app is tying to sell you. Don’t bother.
I went to use the app to create a service call and all it would do is shutdown. Just the thing you need when you’re having car trouble. It’s worse than not having an app at all!
Crashes all the time. 1/5
It crashes every time. Deleted and re-installed. Quite useless.
Crashes on start. Useless. 2/5
Can’t use the app anymore. Have used it for years but needed to update the membership number. Only way to do that is to delete app and reinstall. After I put the card in I was able to use it for a tow. However, now when I open the app, it crashes on start up. I restarted app, restarted phone, deleted the app and reinstalled... nothing. It won’t open anymore.
Can’t even register 1/5
Stuck on the side of the road, app hangs at last registration prompt. Completely useless.
Must be the most worthless app ever! 1/5
I’ve used AAA many times to plan road trips. That function on this app is ridiculous. The trip planning map can’t find any street addresses PERIOD.
Roadside service feature doesn't work! 1/5
After waiting for around half an hour after reporting that I had a flat tire and being told that help will arrive soon, I decided to call AAA where I was asked to verify my membership number and my location by the automated system, and then had to repeat the same with a human operator, I was told that this was the first time they were hearing about it!!!
Lo and behold, today I discovered that the AAA app has magical powers. It can make your service request go poof, making it disappear into the thin air, effectively leaving you stranded on the side of a freeway in the dark with no help until you wizen up and actually speak to a human being.
What a load of ****
The human was nice enough to prioritize the request and I received help about an hour after I started experiencing the magic!
Crashing after road side assistance. 2/5
By Biggest Twit
I’ve had to use the app twice for roadside assistance. Both times after I submitted a request and an operator contacted me, when I open the app to get an update, it would crash on load.
Textbox Glitch 1/5
While typing in any textbox on the app the keypad randomly goes away. I confirm this is an “in app only” problem, my phone is working fine. Behind the keypad is a skip button. Once the the keypad randomly disappears it mistakes my typing for pressing the skip button. This bug makes the app impossible to use.