Compuslory survey with your personal info required to use the app 1/5
I purchased this app and had a sort of honeymoon period with it and told everyone about it. Then, one random day, it began to require that I complete a survey with my weight, age, height, fitness goAls, days I plan to work out...etc. i wrote to support they said to sign out and uninstall- which worked once. But now its back and I can’t use the app unless I agree to complete the questionnaire first. I don't know why I am taking such a hard stand on this, but I refuse to do the questionnaire. I am very annoyed because I paid a lot of money for the app and I dont really feel like this information should be required to use it. I am spending way too much time annoyed by this, I should probably just put my info in and be done with it so I can get back to using it. But the principle is bothering me and I wont do it. I wrote to support team. If this is resolved I will update my review.
Best Fitness app purchase 5/5
I truly love this app! I did the 7-day free trial and accidentally purchased a full year subscription and I’m honestly so glad I did! Not only has it helped me stay consistent with going to the gym but it keeps me from sticking to the same machines. I can plan my workout ahead by searching key words “core” “arms” etc. and learn moves I’ve never heard of. I’m becoming more and more comfortable with running and doing HIIT workouts at the gym. I highly recommend this to newbies to fitness/public gym.
Love past workouts - No forward momentum 1/5
I used to love this app so much with so many new exciting workouts each week. Now, I rarely see a new treadmill workout and I’m just repeating a lot of old workouts. Super disappointing and considering looking for alternative. Doesn’t seem like the company is devoting much time, money or resources towards improving the app or growing its audience.
Does not support rowing/ergometer 1/5
Was using this app for Rowing and now does not support multiple Rowing options? Why would they remove those even the old ones. Why?? This is why I paid for it.
Please fix music 4/5
After the update yesterday, the app keeps freezing and the music is no longer audible
Fails to work too often 1/5
By nickname P1010
Constant updates mean constant errors.
Good luck cancelling your subscription! 1/5
I talked with Aaptiv support in April to end my subscription and I asked them to send me a confirmation email of my account cancellation. Fast forward to August and they auto renewed my cancelled subscription even though I terminated it four months before it was due to renew. When I reached out to the support team with the cancellation confirmation attached, they refused to acknowledge that I had followed proper procedure! The support person (Keilin) first said I could receive a consolation discount on future payments, then said they would make a “one time exception” as if I hadn’t followed policy! Watch your bank accounts closely folks, and get your cancellation from support IN WRITING to protect yourself. This is one app I no longer recommend due to their shady behavior.
Great selection on workouts and trainers but the UI has gotten worse not better. It’s become impossible to find favorites and instead it’s constantly pushing its own selection ‘just for you’. It’ll let you make favorites but not find them. Super annoying.
Love it, but it’s time to say bye 5/5
Aaptiv helped me kickstart me getting back into fitness. However, when they lost Meg they kinda lost me too.
If you are wondering where to start at the gym or at home, this is honestly a really great app. I feel though I’ve moved on from this. I love the instructions they give during the workout and most of the time the music is great! I’ve taken what was needed from this and am on to other coaching styles.
Would Never Regret getting this app... it brought me so much happiness! Great job guys!
Coach = annoying 1/5
I’d love to use the app and give an actual, but can’t until I complete a coach suggested workout. That is incredibly annoying and I’m super disappointed that I wasted my money on this only to be forced into a work out that I can’t pick. I’m actually avoiding using it because I don’t want to be forced through a workout that of coaches choosing rather than my own.
Better than it was. Make non-equipment cardio exercises please! 4/5
I gave this app a one star a while ago but they’ve made a lot of changes since then and now I love it. Some of the workouts could use a little better explaining or visual examples (they are working on their visual library. Also it would be super helpful if for the daily plan they added cardio for if you don’t have access to equipment. Some of their workouts logged as “strength training” are actually cardio.
Love this app 5/5
The instructors motivate me so much. And, the music is great!
I Used to Love This App 1/5
It used to be a good app. Months ago I stopped using it because so many training programs were removed. I was suddenly charged $99.99 for an annual fee with absolutely no notice. Furthermore my charge last year was for $50. I was completely blindsided by this charge. An ethical company sends out notice of an impending charge giving the subscriber a chance to cancel if they do not wish to continue. Obviously this company doesn’t want happy customers just their customer’s money.
I would be lost in the gym without Aaptiv 5/5
This is obviously the best workout trainer app, and I think it might be the best app overall. Not only are the workouts fun, inspiring, exciting, encouraging, and addicting, but the app itself is easy to use and visually beautiful. The team feature is a fun accountability tool that makes it exciting to share how you’re feeling after exercising and sometimes get feedback from trainers! The coach helps stay on track and remember to take care of yourself holistically with all kinds of physical and mental health goals. I haven’t used the training schedules but I love that they are there for anyone who wants to use them. I accidentally paid for a years subscription and was annoyed that I dropped $100 on it by mistake but honestly I would do it again in a heartbeat and will definitely be continuing my subscription next year! Thank you so much to all the aaptiv trainers and developers, you make it feel good to move around and push myself to do what’s good for me!!! ❤️🥵💪
Fake free trial 1/5
By scam scan
They don’t have a free trial like they claim. I tried it and was IMMEDIATELY charged. Right after I headed to my subscriptions, canceled the plan, but it still said active until the next month. I went to my bank account and the money is still gone. I contacted customer support and haven’t heard back.
It would be great to be able to store notes on your workout. At first I though the notes section at the end was for that purpose but now realize it’s to broadcast to others.
I’d love to be able to write down what worked for me, what weights I used, and tweaks I would make for next time so I can track progress.
Some good, some bad 3/5
By More to life than intervals
This is a great app for finding workouts to keep you inspired. The coach option however had me doing back to back upper body strength training for 30+ minutes. When I went looking for something different to do instead there was a section of workouts that was titled “back to the treadmill” yet the workouts listed were all strength training core workouts.
Need to have an option to filter strength training by body part. Also it would be nice to have some treadmill workouts that aren’t all intervals.
Maternity workouts not available unless you do a non maternity workout first? What kind of sense does that make? Waste of time and money.
Best Fitness App 5/5
I’ve tried a number of apps and fitness programs. I always had trouble sticking to a plan with everything else, until I tried this app. I am a beginner, who has struggled to keep a routine. Then I found this app! It’s worth every dime that you pay and I tell everyone I can about it. The coaches are so motivating and there is a huge variety of workouts.
I would give it five stars if it stopped demanding I take a survey 3/5
All I wanted to do was work out and couldn’t access my coach until I answered your survey.
Garbage in garbage out. Don’t force people to provide information they don’t want to freely provide.
Great but make it better by... 4/5
I love this app it makes biking and running so much better. It’s less boring with the music and trainers reminding you to breathe evenly and keep your form. I love this app....but I wish it connected with my Fitbit 😔 that would make it 5/5
Great app, spotty watchOS 3/5
Been using the app for over a year and thought it would be lame since there’s no video and it’s only audio motivation, but I was dead wrong. Great experienced trainers who know how the human form in motion should feel.
My gripe is I try to go outdoor running with my Apple Watch, I want to leave my iphone behind, but lately, the watch app has been buggy. I download the workouts from my favorites list onto my watch since I can’t stream, and when I click to start workout, it disappears and gives me the option to download the workout, essentially deleting the workout that I just downloaded. Also, when it was working using only my watch, it wouldn’t sync with the app to signal that I completed the workout, which would be helpful as I track my progress through your fitness tracts.
I enjoy using the app when solely on my phone and I do an indoor workout, but the Apple Watch component needs some work. Keep up the excellent work, looking forward to future releases.
New interface isn’t better 4/5
UPDATE: you just hid that sort functionality very well. I have to scroll down more to choose an elliptical the old way. That allows me to sort.
EDIT: why mess with a nearly perfect app? It seems like I can no longer sort elliptical programs from newest to oldest. Not happy
Original review: I use the app mainly for the elliptical programs. The trainers are energetic and motivational. The music is great. I love the variety and it pushes me to work harder than I would just watching TV while working out.
UPDATE: I have used this and maintained my paid subscription for a few years now. I do find value in the app. The constant interface changes get disorienting.
Good workouts, poor app functionality 3/5
The workouts themselves are great and really help with my training. But the app is horribly undependable on my watch. It takes forever to download a workout and it often times freezes as I’m doing the download. I just had a lol my workouts reset and have to re download everything which is so frustrating. If the workouts weren’t so good I’d give this one or two stars not three.
I have a hard time getting to the gym because I have two kids under the age of five. This app is awesome because it’s like having a personal trainer all of our fitness class available at home anytime anywhere. Highly recommend!
New updates are terrible 2/5
Love the workouts and trainers, but the new updates require me to go to way too much work just to find the workout I’ve downloaded earlier that day. I was also very annoyed by the mandatory, extremely personal quiz that a recent update forced me to take *before* I could access the workouts. Tailored experiences are great for people who want them, but I don’t need the Aaptiv staff to use and potentially sell my data about fitness goals and my lifestyle. I find myself using the app a lot less now.
Don’t do it 1/5
They said I can try for a free trial, but charged you right away. The app is kind of lame and so I canceled my subscription but they still took there 15.99. CROOKS!
Great App 5/5
My sister recommended this app and I’ve loved it ever since using it. My body is loving it too!
Avoid! MANY billing issues! 3/5
I would love to recommend this app, because I enjoy the workouts. But the subscription process was very wonky and soured the whole experience. I was charged multiple subscription fees for the same monthly subscription. I was able to work with Apple to resolve the issue, but it took time.
Also- the app would be so much better if you could write notes about each workout and save privately for your own records. They’re all so different, it would be much easier to track progress that way.
Apple Watch Downloads Don’t Work 1/5
Uninstalled. Why hasn’t this been fixed yet?
Good but workout programs/series changed in the middle of it... 3/5
BEWARE: Before purchasing this app make sure you read the user agreement and know what you are signing up for. Having seen so many ads for a free trial period I was under the impression this was automatic. IT IS NOT. If you want a free trial period make sure you explicitly pick a free trial period membership.
As for the app itself, the workouts and concepts are really good, engaging, and motivating. That being said I recently started one of the progression series but part of the way through the series reset and completely changed what workouts were a part of it. After reading some other reviews this appears to have happened to several other people when AAPTIV went through a major change, however this just happened to me and I’ve only had the app for about a week (after these changed supposedly occurred). I’m now concerned this will be a reoccurring theme and cancel out one of the main reasons I decided to try it out. With the progressions, I also wish there was an option to add the whole thing to your calendar/coach rather than individual workouts. It would make it much easier to follow and stay on top of. Overall though, the concept is great and the workouts individually are great.
Must cancel 48 hours PRIOR to trial ending 1/5
Standard assumption would be that a free trial subscription should be canceled DURING that free trial to avoid being charged but they avoid letting you know up front that the charge will be made to your account during the free trial period, not after. Avoid at all costs. The workouts were decent, but I won’t ever support a company that needs to resort to tricking potential customers into purchases. If your service was quality and stands on its own merits, you shouldn't need to trick people out of their money.
Used to love this app, but it went downhill 3/5
I had Aaptiv for over a year and thought I had finally found the perfect fitness app. It was amazing to have workouts with great music and talented instructors, and I could get into the workout without having to think about anything other than the movements. It really made my time at the gym so much easier. I loved all of the options (running, strength, boxing, stretching, etcetera) and the saved workouts section. However, when they “updated” the app, they deleted hundreds of workouts (some of my favorites included) and failed to replace them with new ones. Essentially, I was paying the same amount for less. One my favorite parts of the app was having such a wide range of workouts, but suddenly, I began running out of new ones with the limited options. So, I quit the app (sadly) and I am now using SWEAT which I highly recommend (although it’s very different). I would consider redownloading in the future if the app returns to its classic structure.
Can’t go wrong with this app!! 5/5
I’m not one to write a review, but I wanted to let people know how fabulous this app is. I’m a 52 year old woman, two kids ages 23 and 15 and have battled breast and skin cancer. I’ve always been active, very fit and have tried to eat healthy. I’ve been bored with my routine and the Aptive app was a breath of fresh air. My goal is to increase my upper body strength and after only a month of intermittent use (3 times a week in place of other fitness routines) I am noticeably stronger. In fact, my golf drive has increased considerably. The routines are doable, the music is great and the instructors are super positive and motivating. You can’t go wrong with this one!!!!
Makes exercise addictive 5/5
The music is going to be fun, the coaches are going to be upbeat and inspirational, and the workout is going to be hand (well, AI robot-hand) picked for you every day. When you are done you get a gold star. Running with Aaptiv is often my favorite part of the day. Their business model depends on getting you hooked on exercise, and they do it expertly. I am so appreciative of this app.
Awesome Motivation 5/5
As a triathlete and avid weight lifter I tend to loose motivation to push the envelope when I workout by myself (especially at 6am every weekday). That’s where the Aaptiv trainers hit their stride! Having the trainer in your ear pushes you to really dig deep and do those extra few reps that make all the difference. I love the core workouts. The library continues to grow and I can’t wait to see what else is going to come from the team at aaptiv. This is the perfect workout for beginners as well, I find the running to be very couch to 5k friendly. For stretch training I would like to see a few more advanced upper body weight lifting sessions. Love the app and have enjoyed my experience so far!
The best! 5/5
Aaptiv has changed the way I approach fitness entirely. I used to dread working out and now I wake up excited to see which new class I’ll try today. The trainers somehow always know exactly what I need to hear, when I need to hear it. Just keeps getting better and better, thank you Aaptiv!
0 regard for customer service 1/5
I used to love Aaptiv. I really did. Then some stuff went down behind the scenes, a large amount of their workouts disappeared, trainers were fired, and the music was all changed. I can handle that, but watching the way Aaptiv has managed customer concerns has been appalling. They ignore any comment if it’s not praising them, their member Facebook group is a bubble for diet culture and unhealthy exercise patterns (including praising people for “sucking it up” and working out while running a fever or recovering from surgery), and they’ve begun over-sexualizing their trainers. I’m not looking to get swole or a have a thicc booty. I’m looking for support in finding a healthy lifestyle. Aaptiv used to offer that, but now I worry about the dangerous practices they’re pushing.
This app USED to be good.. 2/5
By Erek Stormraven
This app was amazing, back in early 2019. So good, in fact, that even this old guy decided to give it a go for a year - even for the discount price of $70.
Then came "The Purge". They let trainers go, changed music in the remaining workouts, shortened the length of new workouts, removed all of the training plans and replaced them with far inferior versions, and the quality really started to slip.
They started releasing new features and services, while ignoring valid concerns of their paying members. They have yet to address the problems that have been pointed out repeatedly to them with their existing training plans.
They also do not offer refunds. There are other apps out there that are superior in many ways. I highly suggest that if you're considering subscribing to Aaptiv, that you reconsider.
Used to be my absolute favorite training app 1/5
Aaptiv played a huge role in me getting in shape last year. Particularly Meg’s cross train to 5K program. Now that Meg and Kenta aren’t with Aaptiv, and that the majority of their workouts were deleted, I find this app to be lacking. They also deleted the boxing and rowing workouts from the app entirely. The trainers who are currently with Aaptiv are, I’m sure, great, but it’s a huge bummer when you develop a “relationship” to a trainer’s particular motivational style and workout type and then they’re gone, with little-to-no advance notice or communication from the app.
Not only are there fewer individual workouts, they have less than half the programs (workout collections to train for a particular thing) as before, and the programs they do have are generally just cobbled-together collections from existing workouts. This results in disjointed programs that don’t really build on each other; essentially it’s just a list of various workouts (of annoyingly various fitness levels) that don’t have much cohesion.
Unfortunately, after being a subscriber for years, I’m cancelling now that I can’t get what I want from this app anymore. Thanks for the good times Aaptiv.
They delete programs often. 1/5
I’ve had Aaptiv for two annual membership cycles now, and I always just hold out hope that they will quit deleting programs and workouts. There were trainers that I was obsessed with that were the reason that I renewed, and then months later their workouts are gone. Some of my saved programs and workouts would just disappear from the app. After reading online, this has happened to a lot of other people too. Buyer beware, if you find an exercise you like, it may not be there after you’ve paid for a full year.
They took away most workouts! 1/5
I did the free trial of this app, mainly to try the stair climber workouts. I loved it. Then, a few weeks after I paid for the full subscription, they got rid of the best trainers and deleted 90% of the stair climber workouts — the WHOLE reason I paid for it. They gave no notification they were going to get rid of them, no explanation and gave no refund option. All that’s left now is horrible trainers and short workouts! I always used the half hour or longer workouts for steps, but now they are no more. It makes me very angry I paid over $100 for this, and now it’s useless to me. They basically just scammed me.
Complete waste of money 1/5
By Loves the classics
I wanted an app that lets me track all my workouts in one place. Downloaded this thinking it would do just that. Nope. Did a nice recovery run fir 35 minutes. Went to show completion in the app and it won’t let me. Nope, have to select one of their training courses. I find one that at least covers the amount of time I ran but, guess what, can’t pick it because I have to take another training course first. What a waste of money. I may not get my money back but can sure as crap kill the subscription post haste.
Why did they get rid of rowing training 2/5
I paid for an annual subscription precisely because of the rowing training. Why did you do away with it? I’m canceling.
Not worth the purchase... 1/5
When I first bought this app at the beginning of 2019 I loved it. They had a great varieties of workouts and options. Now they have gotten rid of a lot of workouts and classes. They have very limited options and no longer provide the plethora of options. It is a WASTE of money now. I wish I knew then what I know now and I would’ve saved my $100. Go get the peloton app or another audio class style app. Trust me, Aaptiv is not worth it.
Love App 4/5
I think this app is very good overall and I have enjoyed using it. The coaches discuss proper technique, tips, motivation and encouragement.
My main gripe is that you can’t filter by sub category, for example when looking in the outdoor running category, you can’t filter to recovery or endurance runs versus walking or tempo runs. So if your looking for a specific sub category you have to look through all the options (and there are many). You can filter by time, level and coach but I find more often than not I care more about finding a specific type of run as opposed to a length or specific coach.
Also, they tend to cycle through content fairly quickly. I love that they add new content so frequently but don’t like that programs are removed. I will find a favourite that I love using and then it’s gone (I wouldn’t mind the occasional removal but it happens a bit too often).
Overall these are very minor issues and I would still highly recommend this app to anyone who likes having more structure to their workouts without needing to be part of a class. I’ve been using it multiple times a week for over a year now and am still very happy with it and the improvements they have been making.
Good concept, poor execution 1/5
By Nat djrifnfh
Great concept, but poor execution. Audio workouts? Really, you can’t do video in this day and age? This is so impractical. I can find workout videos on YouTube for free. It is also unsafe to be doing certain exercises incorrectly. The app itself is not very intuitive and I have had to contact service to figure out how to figure a lot of things out.
Aaptiv keeps me active 5/5
I get bored going to the gym, but with workouts from Aaptiv I can listen to a motivating workout from John on the elliptical. Or I can stay home and strength train with body weight exercises. There is so much variety I always find something I can fit into my day. It makes it easy to keep active.
By Mistah TC
This app advertises EVERYWHERE that it has a 1 week free trial. I downloaded the app on 7/8 and chose the paid version for my trial. I then immediately went to my Apple ID and cancelled the subscription so it wouldn’t auto renew. I was charged 14.99 on 7/8 (the same day I downloaded the app) and I can’t get a refund!! This is absolutely illegal and I now need to contact my credit card company. DONT BELIEVE THE FREE WEEK TRIAL, STAY AWAY.