Locks up and slow response! 2/5
For a paid app, I would think ABCmouse would have a better response time if you forgot your password. I still haven’t received my password reset email. It’s very aggravating. The tools are good for kids, but if u can’t log into the app, then it’s obviously no good. The app seems to lock up and takes a long time to load as well. I will not be renewing membership.... furthermore, I’m trying to leave a review and it requires a nickname to post. Just tried 10 nicknames and nothing is working . Another convenient system not working optimally.
We all should get refunds 1/5
It has been over 3 weeks and this app doesn’t work. It has been update after update with no resolution. We had it for a long time and love it. I will be ending my subscription if I don’t see it fixed without having to reach out to someone else. You should seriously consider giving back the money to people for services not provided.
Buyer beware! 1/5
By Jess 100000000
The program is good and great for learning but once you buy this program, it’s almost impossible to cancel the membership! I still haven’t gotten mine cancelled. They just keep charging me!!
Try Prodigy for math and Reading A to Z for reading. Wonderful programs!!
Great app! 5/5
We started using ABCmouse when our daughter’s teacher set up a learning plan. Our daughter loved doing it, so we just bought the year subscription. Now we can’t get past the screen asking how we learned about ABCmouse
Edited to add: the app has been fixed! My daughter is in love with it again!
Recently Charged $30 But Can’t Use App 1/5
I’ve been trying to contact support to be issued a refund since the app is unusable. Can’t even do that because the app won’t open.
4 year old likes it 4/5
We’ve have abc mouse for over a year and it has tons of things for my 4 year old to look at a do. Her favorite things are the sections with the animals.
Bad update!! Why taking so long to fix... unusable 1/5
Bad update!! Why taking so long to fix... completely unusable
The perfect app way to learn! 5/5
This app is awesome! My son is two and loves doing the activities! He’s actually learned to use the tablet through this program! I’m so glad we chose ABCMOUSE!
Bad Update 1/5
No longer working 👎😔
App not loading properly. 2/5
I have paid for a 6 month subscription and on day 2 I can’t get the learning path to open. It still does all the audio prompts, but the interactive screen never loads.
Need for older age groups 5/5
Can you expand to include 3-6 grade levels?
Videos won’t play 4/5
My kids love the games and have learned so much already, but they can’t do very much because the videos are not playing. It just pops up with a blank screen. If the problem could be fixed, I would be truly grateful.
The rapper song 5/5
The song is that I’d do this before and I would do this again but before it took awhile but I’d do this again but it wasn’t like it before!!
Thanks ABC mouse 5/5
My two youngest daughter and son play ABC mouse.Even my 4th grade daughter Chloe plays it now that have excelled a lot in school.Thank you ABC mouse!
How the hell do you cancel.. I keep trying to cancel
Difficult to navigate. Crashes too often. 3/5
My kids keep bringing their devices to me saying it is broken. Sometimes the app just crashes fully, sometimes the graphics get all messed up.
My kid is reading 5/5
My kid started to read when she saw ABC mouse.com. Now she is 6 but she started to read when she was 4 and she can read really good now! I am so proud of her
Against daddy’s 2/5
I was looking for clothes that resembles daddy’s I looked everywhere in the girls clothing store and I couldn’t find it .
I was also looking for daddy’s in the zoo and the times I found daddy’s they were either by themselves or with a mom but no babies.ABCMOUSE IS AGAINST DADDY’S!
This app is very very slow. It’s the app not my service. I can instantly download a movie or watch a whole series on my phone without any buffering. But this app is ridiculously slow and glitchy. I signed up for a free trial and was automatically charged the same day! Charged 9.99 for an app that I couldn’t even finish signing up for!! They don’t issue refunds so I’m totally screwed. It’s no wonder why the mascot is a mouse, it’s a mouse trap. Save your money and look elsewhere.
App not working 2/5
I updated the app and it is froze on an alphabet screen.
False advertising. Poor customer service. 1/5
They advertise a free 30 day trial, then charge you for a subscription 2 days later (not 30). Then emailed customer service for a refund of the first month that was supposed to be “free” and get a canned response about how I can cancel my subscription. They don’t even care that they charged me in error. Sadly I might have kept the subscription if I was allowed to try for the 30 days they promise!! Will be canceling.
Both my girls have used ABC Mouse and they both LOVED learning and earning. Would recommend this to any parent.
Amazing app 5/5
This is a amazing app I use it every day learning for every grade I come to I use it every day after school and in the summer
Don’t waste your time 1/5
I’ve been trying to do the registration for an hour now and every time I go to hit something it’s like it’s not aligned with my screen so it’s the guessing game as to where the actual button is. I canceled it.
Home screen 4/5
It’s great. I only wish that there was a quick and easy way to get back to the home screen if you want to switch activities.
Like abc mouse 5/5
The payment and billing is shady for me 1/5
By ricky rick 69420
So when i tried to cancel i swear i pressed the cancellation policy option and when i pressed cancel it upgraded my subscription and now i have to pay 20 more dollars and i really would not recommend this app if it basically steals money i had to take the money out of my card unless i need it because the subscription is still going on for four more months
I couldn’t even get through the “where did you hear from us” portion of registration. The app won’t respond to any touch commands so I couldn’t go any further into actually using the app. I’m using an IPhone XR and don’t really have anything else to try it on so I cancelled it.
Great Classroom Family Resource 5/5
I use the teacher app with my families and they love it. Students can use technology and learn at the same time.
App won’t load. 1/5
The app and my iPhone 10 are up to date, but the app still won’t load,
Wants to learn 5/5
Omg I wish I would have gotten ABCmouse years ago parents don’t wait. You want it or think you want to try, try it. My child loves it. Learning made easy!
Has potential 2/5
These apps would be great, if they worked. Neither the science or language animation apps will allow access to them and the alphabet app loads and shuts down immediately. For the science and language apps, the home page loads and requires a me log in, so I do and each time it tells me that I must be a subscribed member to access the app. I am a subscribed member and have been since 2015. This is extremely frustrating. I go to the original ABCMouse app to login as ordered (even though I already am) and it still denies access, giving the same message.
The other apps in the bundle load just fine and seem to work beautifully. I used to rave about ABCMouse.com and it’s amazing content and accessibility, but now I am beginning to rethink my loyalty. This is no longer user friendly in more ways than just the lack of access to these three apps.
I hope someone in customer support actually reads these comments and that the issues are fixed. I would love for my student to access the science and language animations too. I would also increase my star rating accordingly..
Don’t want to pay for education and fun. 3/5
By ALLOFTHENAMESARE TAKEN
I am probably too old for this app but it is so fun so I want it. Anyways, I got the app, opened it up, and I couldn’t get in because of a payment. I really was wanting to see what my childhood really looked like, but I couldn’t. Just take the payments away. Please. 🥺😢😭
By One direction lover☺
I just cancelled the subscription to ABC mouse and was charged $20 for membership renewal! I did not renew but cancelled! I am completely outraged. To top it off, it didn’t even help my niece. I do not recommend at all. She likes Starfall way better and it’s easier to handle than this! It’s free too!
Best game ever!! 5/5
By glitter unicorn13
This app is so much fun for learning!!!!🙂
Be aware :This app wont let you cancel your subsriptions 1/5
If you purchase ,you can not cancel it
ABCMOUSE is the best 5/5
Hi I am Faith
ABC mouse has been the best app for me
ABC Mouse is Delightful! 5/5
My grand kids really enjoy this program... They range from 2 to 10 years of age... I as an educator enjoy watch them engaged and having fun while doing the educational activities!
Stop with the emails 1/5
By werewolf Leela
I got red of abc Mouse and it still is sending me emails
Frozen screen 2/5
Just paid the monthly subscription fee and went to start account for my daughter. Won’t allow me to get past the “how’d you find us” page. Very frustrating.
Awesome program 5/5
By Shayla and Grandma
We play in the morning before school and after school. I never bring it up my Grandaughter asking to play ABC mouse everyday and I mean everyday. She loves this program
SO I TRIED TO GET IN BUT IT JUST DIDNT EXSEPED IT IM MAD MY DAUGHTER WAS CRYING CUZ SHE WANTED THIS GAME SO BAD SO WOW ABC MOUSE UGH
This App made my kid punch me 1/5
I tried this app thinking my kid would learn more... after the “ accident” I decided I should try a app like Adventure Academy lI hate dis game and if you wanna know what the accident was well... he punched me in the face because he was in rage that it was lagging I got a bloody nose and a black eye! One question for you abc mouse... WHY CANT YOU BE MORE LIKE ADVENTURE Academy!!!!!!!😷🤮🤬🤬🥵😡🤬🥵😡🤬🥵😡🤬🥵🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Do not get this 1/5
Very sneaky in charging a full years subscription on apple app. They won’t refund $80+ if it’s bought thru the apple app. I do not recommend this and apple was of no help.
Connection issues 1/5
Due to my location I have had nothing but connection issues and constant buffering on this site. I haven’t used the app, even deleted it off my devices but Apple has still charged me $10.71 a month. Every time I try to deactivate the account, it tells me I have to re-download the app which takes a few hours. This is probably a great site for someone with a really good internet connection but not for those who have spotty internet.
By hailey and holly
It helps me learn more everyday!
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ABC mouse charged my credit card can’t seem to cancel 1/5
By horrible save tour money
Terrible customer service