Just charged me 59.95 when had switched off auto renew 3/5
To update my review , they refunded me the 59.95. So I feel that was fair of this app/team.
Abc mouse 1/5
My Four year old grandson called it ABC BORING!!!!
Rip off 1/5
After 4 confirmation emails about how we own this app for a month free, we cannot even use it at all, unless we spend the 80.00 right up front , or agree to the 10$ to start, I received an email from apple , saying I subscribed free for one month, and yet it still will not open on my iPad , and my 6 year old daughters . Very disappointing and a waste of a few hours .
READ THIS ITS THE TRUTH 2/5
Okay, so to start off with ABC Mouse, I honestly think that they are trying their best to help the kids learn well, but the fact of the matter is that it is too complicated!
We tried it for our 4 year old and he couldn’t understand the concept, found it very challenging, and did not help AT ALL with his speech.
If you want your child to have help with colors, 123s, or the ABC’s, then I strongly suggest Busy Beavers on Youtube. After ABC Mouse I started looking around YouTube and I found the Video “Baby Talk | ABC Songs For Children, Learn Alphabet For Kids, Sing Letters & Phonics”. This video is so helpful. There are songs with the ABC’s that are just so much fun singing, interacting activities, and so much more! Also, since it is on YouTube it’s free! I strongly suggest it to parents who did not have success with ABC Mouse!
Have a great day, and please try Busy Beavers!!!!
Not worth the headache 1/5
I loved this app with my son and recently wanted to try it out with my daughter as there have been many changes. We had the app for two days and there were a ton of glitches and she couldn’t continue on her pathway. I cancelled the subscription and deleted the app. Then this morning noticed that I have been billed for the service. Not worth it!! Now I am going to have to contact customer service for a refund since I’m continuing to be billed!
Are there any good things to do 🤯
This app really did help my daughter Amya a whole lot
Crashes constantly.... 1/5
I wanted to give it 5 Stars based off content but it freezes and lags constantly. We click on a story and are waiting forever for it to load but most of the time it never loads and i have to close the app and start over just for it to keep doing the same thing.... I hate not giving it a 5 Star rating but for an app that you have to pay for a subscription to use it should have these bugs already fixed. Please fix!!!
App very slow on 2nd generation iPad!! 2/5
I gave my son my old iPad so that he could use that and I wouldn’t fear of breaking a brand new one. This app works horrible on the second generation iPad it takes at least a minute or two to actually load up one opening the app and when navigating inside the app to different learning activities at least 30 to 45 seconds. Unfortunately my three-year-old son gets impatient when it is not moving as quick as his other apps to do on the iPad. He ends up resorting to going onto YouTube for kids or other apps that he enjoys using. I contacted customer support and they not helpful at all. I had to cancel my ABC mouse service due to this.
This site has taken money out of my account even tho I constantly tried to discontinue my payments
I HAVE NO KIDS
Kids are disinterested 3/5
I subscribed a year ago to help my 4 (now 5) year old with his reading. It held his interest for a couple of weeks, but the tasks got too repetitive for him. Now it is a serious chore for him to use the app.
I would love for him to enjoy the app, and I love the concept, but it just isn’t enough to hold a child’s interest long term.
THIS APP IS AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 5/5
This app is awesome because it has lots of super fun coloring pages and games.
Don’t solicit on children’s app! 4/5
By U first
I think the app is very good. I dislike the fact that my child can access the App Store to potentially acquire alternate learning apps through solicitations found on the original abc app. A pet peeve of mine.
I think solicitations should be directed to the adult only, through e-mail or some other method.
Thank you for your help 5/5
The pages are slow to load and I don't know why all of the back and home button and change user buttons are featured on the left-hand side because all my toddler does is accidentally hits it which necessitates us going all the way back through trying to find the page we were at. The ticket feature is just not needed a two-year-old does not realize how to purchase things to decorate a room nor do we need that feature as he gets older. I have no idea what lessons he is supposed to complete to get to the next level as every time I push the button to continue his lesson plan there are so many activities to do that you have no idea which ones you need to finish or in what order you need to finish them to get to another level. I wish this app was a little more user-friendly and a little more organized. We do enjoy the activities once we get to them. And please please please either alphabetize the games or put them in appropriate age level boxes because it is very frustrating to have to search through all of the games to find the one thing your toddler wants to play with.
I Love ABCmouse 5/5
No one knows That games are Learning
Awesome awesome awesome
READ TO CANCEL 3/5
If you purchased your subscription through iTunes or the App Store, you have to cancel through Apple.
Go to SETTINGS>iTUNES & APP STORES and click on your Apple ID (in blue on iPhone).
Click on VIEW APPLE ID and scroll down to SUBSCRIPTIONS. You’ll need to enter your password/thumbprint.
You should see ABC Mouse under “Active.” Click on it and select CANCEL SUBSCRIPTION.
Great App 5/5
We love ABC Mouse
Hate it! $$$ 1/5
Nothing really free. No customer service. Nearly impossible to get rid of! Just keep billing!!!
It’s terrible 1/5
I want this cancel
App renews itself after cancel 2/5
App is fun for the kids, but after canceling the subscription it mysteriously comes back 3 months latter
Great learning tool and fun too. 5/5
Started my 3 yr old granddaughter on program. She’s almost 5 now and always asks first thing when we get together if she can use my iPad for ABCMouse.com.
Great learning tool 5/5
Kids love it💕
App crashes every time we use it 2/5
My son loves this program, but it is very frustrating having to restart the program because it either freezes or crashes. We do a few lessons every day and end up restarting the app at least twice.
Good content SLOW LOADING 3/5
I like the content but everything takes forever to load. To the point my son gets bored waiting and then pushes every button which makes it take longer. Interface is dated and not as intuitive as it should be but really I want them to reduce the loading times! Seriously ridiculous. Hire some good coders ASAP and update it.
Having fun 5/5
ABC mouse is really fun for me and my little sister,but one problem.Everything is fun about it, but can there be more games that are challenging.I like to do more harder games please
Cancelation through app ineffective 1/5
By Paige Burton
I purchased this for my daughter in the fall. I canceled in December, through the app, and deleted it from her device and my phone (she would sometimes play on my phone). I found out this has still been charging me $9.95 since. I tried to contact through the form on the app, no response.
I called and the first time prompted for a call back instead of wait. I was not called back. I then called back and waited to only speak to a lady who was very rude and said if I didn’t have an email confirming, there was nothing she could do. I can’t control if they send emails out. I saw a confirmation page through the app, but I do not recall an email. I have one email throughout the whole time and that was the welcome mail.
I hate that I have lost $40 for literally nothing. We deleted the app the same day we thought we canceled the membership.
By mad parent 10
How do I cancel this app, I have never used it and they are still charging me...
Childcare provider 5/5
By Dee Munoz Harris
Absolutely vital to training a child in their early years. And it’s super user friendly.
By rana woo
Pretty princesses are beautiful.They are behaving good. I’m just going to run a couple of hours before I will see if you have anything.
My grand daughter has learned a lot and enjoys it very much.
The app worked good but had issues 3/5
We paid for a full year membership thinking that it would be ended after the one year. But no figured out after another hundred dollars out that you have to physically go in and cancel your membership they automatically re-issue it. Not happy about that
Please Cancel 5/5
I have been trying to cancel the subscription for 2 years. ABCmouse has been taking automatic, unauthorized payments even after I have asked them to STOP! I don’t see any header on the site for cancelling. I need this subscription to be cancelled immediately and for my money to be refunded. ABCmouse can check that I have not used their site. Please, please cancel and STOP taking unauthorized payments. ABCmouse has my email, Please confirm that you have STOPPED, CANCELED and REFUNDED my money. Thank you. AnnaLopergolo
Update crashes 5/5
We’ve used abc mouse with our grandchildren for a long time. The update two weeks ago broke the program so bad it won’t even load. Crashes every time - can’t even get to the login screen. And this is on an iPhone 8 Plus! Same thing happens on a first generation iPad Air. Both devices are running the latest iOS version. It needs to be fixed soonest or we will have to cancel and attempt to get our money back.
After about six hours of actually talking to them on the phone, and a dozen emails back and forth, they finally got it fixed. The issue was that in order to get more grandkids on the program we had to upgrade to a Teacher account and they canceled our old Family account. The devices were still logged into the now deleted Family account. They had to log us out on their end, we had to log in and out again on our devices, uninstall and reinstall the apps, etc. Lots to go through, but glad it now works. As a retired computer professional, I’m used to this sort of thing, but I’m sure the average grandma or grandpa would have given up by now.
Anyway, it’s all here for whomever wants to refer to how it got fixed. The program is definitely worth five stars, when it works, which now it does!
Too slow 3/5
This seems like such a cool learning app and I was really looking forward to my son learning a lot from it. Unfortunately it runs so slowly it is difficult to stay on task with it. I went so far as to buy a new iPad so that it would work faster but alas it is just a slow app. It is disappointingly slow and doesn’t hold my son’s attention. It would be great if it loaded up quicker and if it transitioned from activity to activity better.
Worst “app” out there 1/5
When you design an app for children, here is a tip: make sure it is stable. I can’t tell you how many fits have been thrown when the app crashes in the middle of a game or I am not even able to lunch this stupid thing on the area where my child wants to learn. Such a waste of money and emotional investment.
Angelicas Day Care in Los Baños Ca 5/5
I use the print outs for the kids they are great they love it and it's so easy for me to print and use for my pre school age kids lots of options to choose ftom.
Love it 5/5
I’ve been on this app and my laptop since I was 3 now I’m 9 it’s amazing
Needs WiFi to use the complete app. If you don’t have WiFi it just let you see a few videos. 2/5
Needs WiFi to use the complete app,if you don’t have WiFi you just are able to watch a few videos.
Worst app 1/5
ABC Mouse will not allow me to cancel my subscription. I have tried multiple times and the app continues to charge my account. We have been unable to utilize the app the past 6 months. When the app was working appropriately our son loved it, but will not load on our mobile devices. Do not recommend this app.
Great App 5/5
We love ABC Mouse!
Having some issues 4/5
By Jen, New Bloomfield, PA
My son is 3 and he loves ABCMOUSE. He gets a bit impatient though when the next screen doesn’t come up fast enough for him. He continues to tap on the screen and then it seems to freeze. I was using my iPad first, then switched to my iPhone but it still happens.
Love it 5/5
I love abc mouse it is so cool
App has too many bugs still 2/5
We’ve been using abcmouse for awhile now. I’m not sure if I’ll renew our subscription because the app never wants to work correctly for us. Customer service is always telling us to update the iOS or delete and reinstall the app. Both of those are NEVER the answer. iOS is always up to date and the delete/reinstall never works for us. The kids are normally unable to complete a lesson unless they get on a web based version instead of using the app. If the app would actually work instead of needing to hop on the computer, that’d change my rating tremendously. Until then, I guess we’ll stay at a 2 star.
Hit the ground running 5/5
This has helped to accelerate my kids. My girls are very bright and I needed something that would challenge them but would also be really fun. My kindergartener is reading at an end of first grade level and my pre schooler will be ready to start kindergarten next year. So thankful for a well put together program like this. All in one place. Amazing !!!!
ABC rocks 5/5
By puppys 23
This is me as a sister saying this ABCmouse She has learned so much!!!
Love it 5/5
I absolutely love abc mouse. It’s an awesome app that works with your children, and my daughter is obsessed and wants to play it everyday. If you really want something to get your child’s attention with learning, abc mouse is the right answer.
Almost impossible to cancel subscription 1/5
I used to have the option to cancel right in the app settings but now they’re making you go through the apple store app and navigate through a bunch of crap just to try and get rid of it.
ABC mouse 5/5
By sup mouse
ABC mouse helped my daughter get ready for school