Fails to sync my card with roundsup 1/5
Ironic how Acorns people have no problem with taking investments out of my baking account.
But when it comes to setting up round-ups it downs recognize my banks existence.
I emailed u ,talked on the phone -same result-NONE!
Then if you’re are liars and scammers ,,why don’t you just say that?!
I give up 1/5
By Timmy Leadfoot
The whole purpose of this app is to set up round ups and forget about it. Well you might login one day and find out your round ups just stopped working and the app tells you your login and password to YOUR bank account is wrong. It isn’t, but the app says it is. You might write them to complain, they might ignore you. I will try a different service. 2 strikes, you’re out. Next! Despite the developer’s response, I have made no changes to my banking information. Nothing changed on my end and support would not help. Besides, the tiny amount of money you might earn is just taken away in fees anyway. I withdrew my cash and turned off deposits. You had your chance to fix it, but I had the same problem the first time I tried to use Acorns.
Good idea with major flaws 1/5
By Jamie June
I have been using acorns for a couple years now, and I have three significant concerns.
1. When there is an issue connecting to your account(s) (which there will be), acorns will stop your round-ups. They WILL NOT notify you that this happened. You will find out only if/when you check your account and notice that it hasn’t pulled a round up in a while. If you’re lucky, it will have only been a week. If you aren’t, it will be months.
2. In order to actually make money, you will need to have several hundred dollars in your account. Keep that in mind if you’re planning to start small.
3. Acorns recently stopped accepting capital one as a linked account option. Once again, there was NO notification of this. I checked my account and saw that it hadn’t updated, and when I attempted to relink the card, I received an error message. Only after contacting customer service was I told that capital one is no longer compatible. They blame this on capital one no longer allowing third-party access, which I would believe if any of my other third-party financial accounts were affected. I currently use my capital one card for all of my expenses, and as such I no longer have the option to do round ups. For me this negates the purpose of the company.
TL;DR you can’t use capital one, communication is nonexistent, you won’t make money until you’ve invested a lot already.
Use Qapital 1/5
I ended up with $140 in overdraft fees because of this stupid app. Use Qapital to better and they pause your account automatically if you go below a certain balance.
Acorns is like class for a novice investor! 5/5
By Rita luvs Music
I read the articles, took Warren Buffet advice and was able to double my investment and get a new iPad 2017. It worked for me, and I put my monthly contribution, very small, but it does work. U have to read those articles and u may find some success. 🤓🧐
SAVED OVER $2K in a year EFFORTLESSLY! 5/5
I love this app! I saved over $2K in one year and didnt even “feel it”. I tell everyone I can about it! I plan on trying the x10 multiplier soon!
Good app / transfers are too slow 3/5
Great little app too bad transfers take so long :(. 3 business days :(
Great app! I love the smart concept
Can’t link bank 3/5
Can’t link bank
Medical Fund 5/5
By jam 59
Using Acorns to fund health savings account. App is easy to set up, find savings opportunities and make changes.
Came in like a Lion 2/5
It started well, I invested the round ups that were available but then suddenly the were no round available from a card that I use routinely.. then messages about there were not enough funds to withdrawn money from the account 2-3 timed a week (untrue). It was just the 5 dollars. I emailed about the latter with no response...enjoyed it but account closed for inconsistency.
Great app simple and easy to use!
Love what you have done 3/5
But would it be possible to add a widget anytime soon. To keep track easier? Or just to have a quick glance option for assets? This is the only reason you got 3 stars. Your competitors are ahead of you on that aspect. Otherwise keep up the good work!
Worth the download 5/5
Great app, easy to save and invest, and see your projections. I have my daughter in the app too, we’re both saving with Acorns !
Disappointed to say the least 1/5
I got this app because i pay bills and have NO savings. I wanted to put $20 a month in and out it in my settings, and then rounded 5.80 of purchases, knowing i would have money left over after the $5.80, and assumed the $20 would be taken out when i had it. Well, they took the money out and didn’t notify me, so now my account is overdrafted and the money taken out won’t even cover the overdraft fee. I would love for a developer to contact me to get this sorted.
I thought this was a savings App 3/5
I thought the money went into a savings account that I would be making money on interest. The app would be much easier sell if you parented with a bank and have the option to open a savings account or choose to invest your acorns.
After I switched bank accounts the round ups never worked properly again, that is until I deleted the app and $90 of round ups hit at once. Now I have $83 in acorns that I have to wait at least a week to get back.
By Rontarius Davis
Very good app very creative helps a lot for the feature. it’s a lot of grate things I could say about the app but I will keep it simple because I know u guys are very busy just want to say keep up the work
So far I’m pleased with this app.
Cool app. Terrible customer service, 2/5
This company has the worst customer service I’ve ever experienced, literally, not figuratively.
I’ve been in touch 5 times now by email, since they don’t publish a phone number. They still have not helped me resolve anything after 3 weeks, but still have my money.
Their general email gets you a different support tech each time, so you’ll never talk to the same person twice. There is no way to contact management, so there is literally no accountability for customer service to shrug you off forever.
My first response from the company, while I tried to resolve my bank’s card not linking was, message us again in 72 hours if the problem still exists. There was no follow up. With each contact, you start over with a new person.
The latest email, a week ago stated, we have removed your bank from the banks we support. However, still another week later, their app still offers to link to my bank and tosses errors during the process. I now believe the tech lied just to get me to quit writing. I have no way of knowing, but feel he likely didn’t address my issue to anyone, but just said sorry, not possible.
I attempted to close my account and recoup my funds from the electronic transfer that still was able to take funds, but that too doesn’t work. It states there is an error with closing and to contact customer support.
Wow! Incredible! Again, no way to contact anyone with accountability, so I guess they can do whatever they feel like with your account and money, indefinitely.
It’s too bad, since their product could be pretty cool. Cost me $300 to discover they are a FAIL.
Can’t Link Accounts 1/5
By Tiff igloo:)
It’s not allowing me to link any of my accounts and it’s extremely aggravating.
DONT DO THIS, ITS A SCAM!!! 1/5
I just got off the phone with my bank customer service at almost 5 o’clock in the morning trying to revert charges that they keep taking out we’re over $40 right now with other transactions pending that I did not authorize. If you’re trying to save money this is not the app for you don’t use it don’t waste your time don’t download it just save yourself the hassle. THIS IS A SCAM!!!!
Good idea for saving your money...but. 1/5
This app is great for absentmindedly putting money aside. However, I’ve done nothing but had money taken from it since I got it a few months ago. You’re better off just using a savings account with your bank. I understand that’s how investing works but whatever, my main issue is, I withdrew $150 and they say it’ll take 3-6 business days and here I am almost 3 weeks later and it still says “Pending” and haven’t seen a penny. So when I finally get my money back, I’ll close my acorns account.
Search Bar 5/5
By Ramin alef
**Please add a search bar for the Found Money**
Been waiting over a week 1/5
For our profile and portfolio to go live..... keeps saying hang tight 1-5 business days.... we are now over a week
By tippy Fablo
Long overdue thx for the app
New to Acorns 5/5
By Investment novice
Can’t believe how fantastic this investment app has proven to be! Everyone should sign up! Your spare change & small deposits really add up & Acorns turns your small investment into WOW! Love, love, love what Acorns is doing for me!
My card won’t link up
Referral code 4/5
UJ2M6B referral code for a bonus! Sign up for me and you won’t regret it! It’s awesome!
Just getting started! 5/5
Stumbled upon this app watching a YouTube video. Such an awesome way to save up money for anything your heart desires.. must try it!
ACORNS MOBILE APP 5/5
So easy to use and transparent.. love this app
It works just like it’s advertised .. simple way to save, invest and absolutely no hassles if you want to withdraw any funds. This is a great company
WORST EXPERIENCE EVER!!! NEVER DO ROBO INVESTING!! 1/5
By Anthony Josey
WHY HAVE YOU TAKEN $67 OUT OF MY ACCOUNT!!! I WITHDREW ALL OF MY TRANSACTIONS WITH YOU GUYS
BECAUSE I AM VERY DISPLEASED WITH YOUR SERVICES YOU GUYS HAVE NO CUSTOMER SERVICE NUMBER TO SPEAK TO ANYBODY. AND WHEN I HAVE MY BANK STOP ALL OUTGOING
TRANSACTIONS, YOU GUYS STILL TAKE MONEY OUT OF MY BANK I HAD ENOUGH!! I WANT MY $346 TO BE PUT BACK IN MY BANK
NOW AND YOU WILL BE HEARING FROM MY LAWYERS YOU THIEVES!!
I don’t know what’s going wrong but none of my investments are going through even though I have a linked bank that was confirmed and linked cars for round ups. I want to save more money but the app doesn’t seem to be letting me do so 😪
Took my money and doesn’t work. 2/5
It has been about 2 weeks since I attempted to log in and was given the “server error” message. After about 10 days I sent an email asking when this was to be resolved and days later I’ve had no reply. Meanwhile I’m getting plenty of promotional emails that are useless to me since I cannot use the app.
I signed up under the promotional “get $5 when you add $5” which was a lie. You get $5 after you invest $5. I have not had a chance to even make an investment since the app has not worked for 2/3 of the time that I’ve had it but on day 2 my $5 had turned into $4.98. I’m not even sure what happened there since I hadn’t had time to fully set up my app. For all I know it’s trickled down to nothing.
The app seems like a great idea but a horrible experience for this first-time investor.
Penny jar! 5/5
I'm super savvy with our household income/investments but Christmas every year seemed to always put a strain. This app allows me to forgetfully save all year so I can take care of gifts then the rest end up in my kids college fund! Love this fire and forget method!
Mixed feelings 2/5
Been on this app for about a year and invested approximately $1,000 with a profile of moderately aggressive. As of today I’ve only made $38. Not good when the market has averaged nearly 20% this past year. On the flip side, it’s easy to use.
Great App 5/5
Love the app so far. Ups and downs in your account can be frightening but thats any market so nothing to freak out over. The only issue that I have had so far is when it comes to found money. If you leave the app it requires a passcode to get back in and brings you back to the homepage which can be really frustrating when trying to purchase something while speaking with your SO via text about the purchase in question. Security is a wonderful feature but resetting any progress made towards a timed purchase for tickets that are being held for me and could be bought out by someone else at any time is really quite frustrating. It would be amazing if acorns could implement a feature where “found money” can be accessed directly via these partner companies websites and not solely through the app that closes everything out the second you leave the app. Keep up all the good work over there acorns! Look forward to seeing some new updates! ;)
Things don’t make sense 3/5
I loved acorn at first but then I started checking it everyday and started to notice that money jus wasn’t matching up, I contacted support and heard nothing so I continued to watch and see that money is bein takin out with no track record of what it is for so I jus decided to withdraw all my money until support contact me back about why I’m missing money
Can’t use! 1/5
I really wanted to use this app but BB&T is not an option. ☹️
app is horrible! stay away 1/5
I have used acorns in the past and wanted to try it again. It is just really awful! Unless you want to have no idea what is going on. App is really just a mess. At first it didnt even have a place where you could see, like, a clear statement of your deposits and fees. I could not see clearly when the fee was going to be taken out or where from. I looked absolutely extensively for this info! after contacting acorns 3 times to explain.... oh... lo and behold - they told me they added a new page with this very info.
Then i set up some recurring investment - accidently actually! But there is nowhere on the app to see the details of it! I am really not joking.... i cannot see where my recurring investment is set up.... cant change the amount or know what frequency it is set at.
The app is really really lacking in very basic information and set up. It is SUPER amateurish in its lack of clear function of certain things.
besides this you will pay 12$ a year up to a few thousand dollars. so keep in mind that if you only have a 100$ in there this is like a 12% fee or if you have 1000$ it is still a 1% fee.
I would actually have loved to keep my money in there but I prefer to actually deal with companies where i dont have to complain before getting info that should be readily available.
the full website does have more info. so if you ever are on a real computer anymore this may help. but the app is terrible and you cant access the full website on a mobile platform - it refuses and directs you to the app.
Issues and more issues 1/5
First I tried loading into acorns through PayPal and error occurred. Then it worked later but can’t link PayPal account because it says this round up bank is already linked. Then I wasn’t able to link my checking account. Don’t understand.
Love it 5/5
Simple and easy to begin saving money without having to think about it. I love having my cards linked and set up a small reoccurring monthly amount. Have saved quite a bit, that would have just been sitting there doing nothing or getting spent. Any type of investment process should be automated and if your in it for the long haul, basically forgotten. Like the fact that I can rebalance the portfolio based on changing market conditions if I want to.
Easy way to Invest 5/5
By Investor Mom
This is the easiest way to save and invest. You can automatically invest your change rounding up to the next dollar or do a set amount each month or week or day. You can press a button and invest instantly. It’s easy to get money too. Just click withdraw to your checking
Why won’t you take my money?! 1/5
I’d love to try this service but my first 3 transfers from my PayPal balance failed... trying again. Geez, for being advertised right on paypal, the integration seems faulty at best.
Edit: a week later 2 more failed investments from paypal. I have 3k in PayPal, trying to put 1k into acorns. Fail paused, try again. Failed paused, try again.
What irks me is that this is a service PayPal pushes right in its app. Is everyone having issues with this or just me? I’m really interested in small time investing, but acorns is making me want to try betterment. One more failed transfer and I’m closing my account.
Scam app - 5/5
By Marco James 45
High fees and net loss no matter how much I put in.
SCAM—read below. 1/5
So everyone has heard that President Trumps market has been booming so I thought I would give Acorns a shot thinking “Hey a cool little way to make money!”. Since I starter this 8 months ago, when I put in a one time transfer of $100, today, I had $34.85. I know the point of this is to round up the spare change but I wanted to test if this was legit or not. For myself, I find it hard to believe that with a market that is booming, that I would loose that much money. SHAME ON YOU ACRONS
As a newbie 5/5
As someone who has never heard about this stuff it's simple and easy and actually fun but if you have debt then this is pointless so pay off your debts!!!
I enjoy have an easy way to keep track of my money and where it goes. My advice to new users is give it time to really see what it can do for you.