I like it
But not work as it supposed too
Lo mejor 5/5
Gracias por brindarme la mejor seguridad
App will not load. 2/5
When I try to open the app up, it will not open. The app will have the blue screen with the ADT logo and then it will disappear and go right back to the home screen.
Pulse connection 1/5
I am unable to connect from my pulse to server unable to get a response from adt
Alarm triggered 4/5
I’m absentee from home on sequester from COVID. Got email this morning that alarm wen off in my home in WA. and stated that it was 12; noon date 10/32 no year stated. ??
I called in and learned that it was 11 something last night. 5/28.
Just thought you should know.
I am pleased to have some coverage and will continue to be your customer.
Chris N Clawson.
17094 Island View lane La Conner, WA 98257
Do you like the app? 3/5
When you are going into the app to silence the alarm it would be helpful to not get prompted with “Do you like the app?” Either way you click it send you to another page which you have to exit and then you can silence the alarm. GREAT DESIGN. Besides this flaw I really like the application.
By faziil nuor
Excellent AAP easy to use . Very prompt response to any alarm activity
Hi good luck today love you bye bye see you later bye bye 5/5
It could be a little cheaper
Horrible service 1/5
This app could not get any crappier than what it already is. Seriously, one of the worse “home security” cameras ever.
Thank you 5/5
Easy to use. The company is always very attentive whenever we need help.
We have had ADT for many years and still loving it.
Great Product and Service 5/5
I have used ADT for over ten years, and I'm pleased with their service. It may not be the least expensive product out there, and indeed it's been very reliable. I give it a 5 star, and sometimes you get someone on the phone that may not be as pleasant as you would want, but it's still worth it.
Camera issues 1/5
Can never get the camera to load. Horrible quality and customer service doesn’t help.
Trash app 1/5
Maybe the worst app in the App Store smh almost pointless
Crap, old equipment that doesn’t work!! 1/5
Junk, all ADT EQUIPEJTN
doesn’t work 1/5
System repeatedly fails. Goes off-line.
What’s the point of the app when the system doesn’t work. Can’t turn it on and off remotely. Have to give passcode to whoever wants to enter the house and leave. Which means no security.
I wish ADT spent more on quality than advertising.
Looking for a new security system to replace ADT.
Missing Home View 4/5
Works well, but the Home View feature was removed. That was one of the best security feature allowing you to quickly see the location that got triggered.
Good not GREAT 4/5
Needs to be FASTER & more user friendly
Lo mejor de lo mejor es lo máximo 5/5
By en usa
Lo mejor de lolo mejor
Okay ADT has a good product that I like. But the salesman when he showed up was a dick they told us on the phone it was free cameras and doorbell camera and when we asked the salesman when he arrived to install things he said “oh you didn’t really think it was free did you” well yes yes I did because they said that on the phone dumbass. He was not professional about it at all didn’t offer any solutions to miscommunication or anything. After our contract is up I’m defiantly switching companies.
Needs to offer Night Stay 4/5
Only thing missing is the ability to arm night stay
Glitchy App 3/5
The app frequently doesn’t work properly
DJF FAC 5/5
By DJ Frap
Easy to navigate , awesome app ...
App works great 5/5
By Rsy Shifflett
Very easy to set my alarm when I forget it
Never had an issue with the app, works great
Love my ADT 4/5
By Drena Kelly
I haven’t had any issues since having the installment 2yrars ago. I love the online access
Not enough thought put into this 2/5
I would recommend ADT to anyone; It’s a great security company. However, I feel like I am not getting what I pay for with ADT Pulse. The app feels old and stale, and the Web Portal is even worse. It feels like there wasn’t enough thought put into the design and use of Pulse. A lot of controls are put in awkward places, and camera feeds often black out or take a long time to reconnect. The app is missing a lot of controls that are present in the web portal as well. The web portal itself has no clear indication of where features are, like putting “Alerts” under the “Rules” category, but also having other alert options under the “My Profile” section. That’s also another thing, Pulse doesn’t send notifications unless you sign into an owner account, which is complicated, especially because it has to be done each time you reinstall or get a new phone. There’s also no special notification noise, meaning if there’s a true emergency, I’m more likely to ignore it as another notification from social media.
The point is- the little things snowball, making the entire experience of Pulse fall apart.
Fantastic App! 5/5
I have been an ADT Pulse customer for about 8 years now, and the app is a must-have. I’m a very very app user in general so I’m not easily impressed, but they have continued to improve this app over the years and it’s hard to find anything to be critical about. Most of the time I use the app to arm/disarm the alarm since it’s almost quicker to do it from my phone. The app has all the bells and whistles, but since I always believe there’s a way to improve, I will throw out a suggestion: I wish there was a way to scan in your home floor plan so you wouldn’t have to draw it all out. Even if ADT offered that as an add-on/scanner service, I would be willing to pay for it because seeing all the zones on a floor plan view is much more helpful/intuitive when you are looking for an open window or a particular zone the has been tripped. Well done!!!
It’s graa was t app
Comfort...& Safe 5/5
I feel safe and secure when I’m at home & when I leave home two thumbs up... Thank You for your services, your appreciated.
~Tri-Nu Truest heart 💜
Set the alarm 3/5
By Mabe Reyes
I can’t set the alarm over the phone
By TIK TOK SUCCCC
I was wachting teh camries
What is up with the contract 😡
Great alarm company 5/5
Absolutely love adt.. will recommend to friends and family.
Pulse ADT 5/5
Most user friendly system I’ve had and I’ve tried several.
Also very clear camera shots and keeps you informed.
Phonomenal Service 5/5
By cheyenne Bode
The new update features are awesome and provides amazing support and piece of mind!
Partition drawback 4/5
The app is very handy, only problem is I can not control a separate partition remotely. (Detatched garage)
Activating and deactivating my ADT from my cell phone makes it very easy to operate. Thanks 5/5
In Kentucky 2/5
By Daddy Avalanche
I don’t hate the App but, I do wish it would work a little faster. I am a “sit in traffic” kinda guy but this sometimes takes a little too long to open but, very effective. Thanks
Great App 5/5
Very convenient works perfect every time
A great way to check your alarm system when your away, peace of mind!
Pulse Application rating 5/5
The Pulse Application is great because it is mobile, user friendly and informative for monitoring my ADT system.
This app is a waste of time! It fails to consistently connect to the ADT system. The updates do not improve its functionality, at all. Disappointed doesn’t fully express my dissatisfaction with this app. ADT needs to fix it or Apple needs to remove it.
Never works 1/5
The app hardly ever works. Keeps saying operation failed. Annoying!
It really works 5/5
This is a great Service A great phone App easy to use we feel safe
Pulse is great 4/5
The cameras are clear, and it’s awesome to be able to check on the house at any time while traveling. Also, it is nice to be able to set the alarm if we’d forgotten to do so before we left. The only problem is that the motion detectors on the cameras don’t always pick up movement, meaning we miss some things around the house. I still think the ADT Pulse is great!
Camera Service, Excellent customer service 5/5
Could be better 2/5
Great for live viewing. No good for recording. Not consistent or reliable for recording. Looking substitute.
Not happy 1/5
Works great if there are no problemS.
Peace of mind when I’m away from home. Super effective fire prevention and security.
Great app! 5/5
By cuttie pie
I love this app it is so helpful!