Gets the job done 4/5
Arming and disarming are straightforward. No sound or flashing alert on phone when alarm goes off. Have to wait for phone call from ADT or be logged into the app to see an issue.
ADT App 5/5
It’s great...works great when your in a hurry to get out the door and forget to set the alarm. Also love the fact we can set the alarm and turn it off when we’re out of town and need someone to check on our dogs.
Good App, Could be better. 4/5
This app is good, it allows you to activate and deactivate the alarm. However, I wish there were some of the other features available that the system has, like bypassing a door or window or The different panic type buttons that. But so far it seems to work just fine. I’ve had it almost a week and haven’t had any issues.
Software Update 1/5
For the last 3 years this app has been amazing. I rarely use my control panel. But, since the last software update I’m not able to do anything. I can’t set alarm or turn alarm off. I’m also not able to view my cameras or clips on the app. Please fix. All I can do is log in. Anything else I try will just try to load for 5 minutes and crash.
My camera in my house only displays once and a while which is upsetting and it takes forever for the app to let me disarm/arm
ADT Pulse App 4/5
By KEYE WX
I like the app but I wish you could set away no entry delay as You can on alarm pad.
By Jesus sent you
I enjoy the option to arm and disarm from the app. In addition to the cameras, I have an increased peace of mind.
Pulse review 5/5
Love the app however my doorbell camera typically takes a very long time to show live footage
User friendly and reliable! 5/5
Love using this app! Very easy to use, no issues with connecting to my system at all yet. I like how you can see which sensors were open and close and exactly what time. Time stamping everything is very helpful and gives me peace of mind. Arming and disarming the house is a click of a button. Would definitely recommend!
Garbage app and service 1/5
By gary gnuu
50/50 with this app. We are a family on the go and it it’s hit and miss with this app. They use att wireless for the connection. Which doesn’t work well in my area. We have wireless personal phones with them and it’s spotty. They refuse to change wireless carrier. Paying a lot money for mediocre service.
Still learning the system. So far so good.
Never works 1/5
My cameras never work on this app whenever I need them to. My phone and the app are always updated and every time I call ADT I’m told to unplug my cameras. IM NOT AT HOME WHICH IS WHY IM CHECKING IN THE FIRST PLACE. I hate ADT and once this contract is up I will never use them again. Terrible product terrible service and I do not trust the safety of my home in the hands of these incompetent people.
Great App 5/5
Amazing App it just needs the option to send txt when certain sensors are open or closed
App is ok 3/5
By Elite Autobot
It needs an option to automatically set the alarm each day.
Why pay for this additional feature when the app doesn't work? Alarm system doesn't respond to changing to Arm Stay or Arm Away—keeps saying a previous operation failed to complete. Waste of money and unwarranted frustration.
ADT Pulse app 5/5
It’s convenient secure and hassle free .i love it
Good app 5/5
Let’s me check up on my dogs when I am at work. I also use it to see what the wife is doing.
ADT is fantastic 5/5
By Grini 1
I have been with ADT for a very long time to protect my home and my family. With the innovations that they have come up with allowing me to have apps on my iPhone this convenience is an outstanding feature for busy people.,
Panic alarm 4/5
By stream without app being open
We can arm and disarm the alarm from our phones but we can’t activate our panic alarm from it WHICH MAKES ZERO SENSE! Adt needs to add this simple feature. In the event of an emergency our key remotes or keypads might not be next to us but the cell phone will definitely.
Ed Bryan 5/5
Matt did a great job getting our remote access working so that we could turn the alarm on and off with our phones. Highly recommend him when someone needs work on an ADT system. Thanks, Matt. Great job.
By Vjgf hi jgvhijgf
It’s really great to check house from over 100 miles away an anytime
ADT ALARM SYSTEM 5/5
Throughout the years ADT has always been the most popular alarm service in the country..effectively
Love the app
Great app! 5/5
I don’t often write reviews however this app makes life using your security system so much easier. Just tap to do anything and everything.
Nothing to remember, everything can be done remotely, it is so convenient.
Taking forever to connect to the security system 1/5
I broke my leg and cannot walk fast so I have to disarm at the door but the stupid app takes forever to connect to the stupid system.
This happens before but recently it getting worse!
NO Consistency 1/5
An absolutely terrible app. Often does not work. Login is a nightmare. We are discussing if a switch in companies is warranted. We are tired of running to the control box once we enter our home, to turn the alarm system.
Easy to use even if you’ re not a millennial! Ok 5/5
By doctor dmk
We’re smart at our age but tech stuff can be a challenge sometimes. But I’ve got this with ADP it’s simple quick and easy. Now if only I can remember my password!
Keeps going offline!!!!!!! 1/5
We have had this system for about 6 months and it has went offline about 10-15 times since. We had another WiFi system before and it was quicker and more reliable. It needs some updates or something 😔
Love the app 5/5
By last year customer
I’m going to have to tell my friends and family about this!
The app gets the job done for arming and disarming, but it’s limited in functionality. Not a whole lot can be done with the app
The app is terrible. Whatever updates they did has caused the app to be glitchy every single time I login. Terrible system, save your money.
Love this app 5/5
I have left my house so many times and forgot to set the alarm if it weren’t for this app I would be lost. And I love the fact that I can turn my lamp on when I’m out and it gets dark
ADP PULSE 1/5
By NANA WORM
I HAD YOUR SYSTEM-INSTALLED 6/10/19. I PAID 99.00 FOR
TWO FREE KEY PADS. NO CHARGE FOR INSTALL. I HAD THE INSTALL BUT ONLY RECEIVED ONE KEY PAD. I M HAVING TROUBLE WITH DOORBELL CAMERA. INSTALLER COMING TODAY. WHEN I CALLED TO REPORT PROBLEM AND REQUESTED MY OTHER KEY PAD I WAS TOLD I NOW NEED TO PAY TWO HUNDRED AND FORTY DOLLARS MORE BECAUSE I
ALREADY RECEIVED ALL I WAS GOING TO GET FOR THE PRICE I PAID. SHE FORMED ME SHE NEVER IN ALL HER HEARS EVER SAW A CUSTOMER GET SUCH SO MUCH FREE EQUIPMENT AS I . IF I STILL WANTED (THE FREE KEY PAD I WAS PROMISED ) HE WONT NEED TO SWAP ANY INSTALLED EQUIPMENT TO PAY FOR THE PAD. WHAT KIND OF B.S. IS THIS? WHAT ABOUT THE HOLES IN MY WALLS. ARE YOU PEOPLE FOR REAL. ITS A SHAME BECAUSE I DO LIKE THE SYSTEM. I WAS NOT TOLD BECAUSE OF WHAT EQUIPMENT I DID RECEIVE THAT I CAN NO LONGER GET A FREE KEYPAD.
I PAID WITH AMERICAN EXPRESS CARD. DID NOT GET AN ITEMISED BILL. DID NOT GET COPY OF WHAT I SIGNED. IM NOT SURE WHAT I DID SPEND. I WAS FIRST SHOWN A 6,OOO.OO BID. THEN A WAY CHEAPER BID OF $1,400.00 BID . WHICH OF COARSE I CHOSE.
I WAS NOT TOLD I WOULD NOT GET SECOND KEYPAD I WAS PROMISED AT THE FIRST PHONE CALL. I WAS TOLD YESTERDAY BY A WOMAN THAT ANSWERED PHONE THAT I RECEIVED MORE FREE EQUIPMENT THAN SHE EVER SAW IN HER LIFE. BELIEVE ME I HAVE DECIDED WHAT I WANTED TO DO ABOUT THIS AT TIME OF INSTALL. WHAT A BAIT SWITCH WAS RUN ON A 80 AND A 75 YEAR COUPLE. I WOULD NOT HAD YOUR COMPANY INSTALL A THING IF I KNEW THE WHOLE STORY. ILL NEVER DO ANYTHING LIKE THIS BY MYSELF AGAIN. MY GROWN CHILDREN WOULD HAVE REALISED WHAT WHAT WS HAPPENING AND THEY WOULD HAVE LOOKED OUT FOR US.
VERY DISAPPOINTED .
IF THE COMPANY COMES TO THEIR SENSES ILL GIVE YOU A BETTER RATING. ITS THE COMPANY’S TATICS I RESENT. NOT THE SUPERIOR EQUIPMENT. YOUR COMPANY HAS AN EXCELLENT RATING . JUST BE MORE UPFRONT WITH PEOPLE. I FEEL LIKE A FOOL BECAUSE I DIDN’t KNOW WHAT
Wish I could leave negative stars. Unsafe! 1/5
This app never works. I don’t know if my arm my home from the app if it actually arms or not. It never says armed it always comes up with an error it “connecting” it’s always a surprise when I get home since sometimes it’s arms without saying so and sometimes it’s unarmed. I don’t trust ADT anymore. The app worked once but it’s junk now. It doesn’t even keep track of activity. After having this as a long time customer it’s time to cancel. We don’t feel safe.
Great concept, poor execution 3/5
While ADT’s service is great, their mobile access app to your home security system is lacking. It is SLOW to connect..ungodly slow. Nothing takes as long as this app does to connect the system, whether or not you’re on Wi-Fi. This should be an easy fix for ADT and they need to get on it.
By Eva Meighan
I’m enjoying the use of my Pulse. I definitely would recommend it to family and friends.
Very convenient 4/5
By Alexander Vslle
This app is great, does what it’s meant to do. We use it all the time and lets us arm and disarm the alarm when we’re not around.
Love this app 5/5
I love this feature turn off and on from my phone while sitting in my car!
Works Perfectly 5/5
Pulse app almost a 5 4/5
Can a feature be added to set the alarm on “Stay Instant?” Thanks!
ADT pulse app 4/5
8 out of 10 times the app works great with no problems. But on a rare occasion the app will glitch and sign you out to where you can’t log in. In turns meaning you have to set the alarm off to walk in your home unless you have the fob. That’s a problem when you work till 3am and wake everyone up because the app didn’t work right...
Love the ADT app! 5/5
Love being able to remotely turn on/off our security system. Sometimes I even use it when I’m ready to go to bed and want to turn it on in the “stay” mode. Easy to use and wonderful to be able to track what windows and doors have been open and closed as well.
Works most of the time, but is down a good bit as well.
Poor Experience 1/5
By TV Guy 22
The app constantly has a lag. When you click to arm your system, you are never really sure if the app is going to time out, or if it is going to actually arm the system. Clearly every release they make is not tested for defects and issues. They depend on customers to do testing.
Pulse is down a lot 3/5
The pulse app is great, when it’s working. For no reason it just goes offline, and comes back on when it chooses. We need it to be more reliable!