I absolutely love AE and think they have an amazing collection for teens/young adults! Their app makes it so much easier to keep up with what you’ve bought and all your rewards!
Great rewards! 5/5
Love earning the rewards!
I enjoy the app because you can easily access items. However, it can be frustrating how I made an account and it won’t let me sign back in or reset my password. My cart also deletes the items in it frequently.
Apple wallet 5/5
By Captain_ Mac
I can’t add my pass to Apple wallet, please fix this. Thank you.
love this store 5/5
this store has the cutest items and pays attention to curvy women with cute good quality jeans
No Military! 1/5
I have ordered from AE since 2006 to an APO military address. Within the last year, I have had two orders not go through. In addition, there is no longer an APO option for credit card payment. The last time I spoke to an operator, they just stated,"Thanks for the input, I'll pass it along." NOTHING.
Ae App 5/5
Love the app, makes everything so convenient
The app is amazing & beautiful so cool how they have their playlist love that!
I had to change my merchandise 4 different times because when I would be selecting the pair that I like, my size would be available, but then when I am ready to checkout it says that the size/color is out of stock. So I didn’t get to purchase the pair that I liked the best.
extra soft skinny jeans! LOVE THEM 5/5
By Real Estste Agent
I love you American Eagle.
Please make more extra soft skinny jeans!!!
I love them and you guys don’t have any out there.
By AE Loyal
Great place to shop. In store and online!!
Great Prices 5/5
Great Prices On The AE Jeans
We Will See How They Fit
Shipping via shoprunner 1/5
You can use shoprunner on website but not on app fix that
The app is easy to use and easy to shop with.
Glitchy and can’t sort reviews 1/5
Website WAY more user friendly than the app. Also my favorites on website didn’t show up on the app...going to delete app
The shipping used to show free when using my AE Credit right away. Now it has a little blurb at the bottom saying it will be free in my order summary after I purchase. The $7 shipping charge visible was almost enough to make me not order anything. Not a fan of the new change
By Nour Eman
Very good brand.
Great deal, prices and styles.
*****No shop runner***** 4/5
By Nikesh shetty
Hi - The app doesn’t contain shop runner. This is lame. Please fix it before you do any other enhancements.
i shop at american eagle ALL the time and this app makes it so much easier!!
Great App 5/5
By Mikayla A.
Downloaded the app for a discount that you had to access on the app. I use it all the time now and I’d recommend.
App kept closing and ongoing issues with looking at clothing
Live this app 5/5
Very user friendly! Great 1st time experience using the app
The app needs work. 1/5
By discount not applied properly
Bought $79 was supposed to get $20 discount applied; only got $10. Credit card app feature to recognize credit card via camera image does not work. Had to enter CC info manually. App needs work guys.
Good service 5/5
By sweet pink
I like that I am able to access my account st the touch of my fingertips
Great quiality 5/5
I Love there Jeans usually wear 40 and there 38 fits perfectly fine i def keep on buy more of there jeans
Great Quality! 5/5
Everything from AE is great quality and equally as comfortable! I placed my first order 1 month ago and loved the shirts so much I had try some more.
Super soft and fits perfect 5/5
I love their dress I bought few weeks ago. And their underwear is super soft and fits without any problems.
Great app! 5/5
Love the app, I like the structure and it’s easy to navigate and save your items. Always have great deals!
So easy to use and stay up to date on all the AE deals :)
I tried ordering and paying with pay pal 5 times and kept losing items I wanted
Love It 5/5
By Mellow Sam
Easy to navigate and my go to app
AE jeggins 5/5
The most comfortable I’ve ever owned . I absolutely love them
Very helpful 5/5
By Britt Dillard
Megan at the Rome ga AE is great. Helping me with my 15 yr old picky son most would have gave up she must have tried 10 different jeans on him . Great experience and satisfied with her service.
Item viewing problem 4/5
It won’t let me view some items
Good app 4/5
I never have any problems with this app. It is easy to use. It is missing something though. I wish they could install something near the item that you want is out of stock and tell you WHEN it will be back in stock or at least offer to email/text you when it is or if it is a season item and won’t be restocked. Other than that, this app works very well.
Me encanta todo de la tienda!
Long time customer 5/5
By Jetta Betta
I’ve had always shopped with American Eagle Outfitters and Aerie since middle school! Never had a bad experience with pricing, quality, customer service nor merchandise and now I’m 24! This is always my recommendation for anyone! I love you AE❤️
“Error” Message 1/5
I haven’t been able to use the app for over a week now. I constantly have an error message, and it logs me in and out every few seconds. My cart has been showing up as empty even when I add things to it. I wasn’t able to order things during the sale due to this, and had to go on my computer in order to access my cart. Very inconvenient and I’m not sure how to solve the problem, and what is causing it. Usually love the app and use it frequently.
By Qing Sou
I wish I can give 0 star, AE reward program is the bad program ever, it take a month to appear in the account, also it still missing point. If you call the costumers service, they will say you need to wait until the full rewards appear. And the question is WHEN? Wait for a month and still get problem with the rewards program. This was happening everytime you done with your order.
Doesn’t Work 1/5
Neither the app nor the website work. There is always and I mean ALWAYS an issue when placing an order. None of the tabs on the app function. It is useless.
App never works 1/5
This app never works and I mean never. If I try to sign in or add something to the cart an error pops up right away. When I shop on any web browser I also have issues. My husband and I buy from there all the time but it’s always been a stressful process. Also, this is the first hike I’ve posted a review on anything.
Super easy shopping! 5/5
Great app for easy shopping and the best quality clothing!
Wouldn’t let me use my A/E credit card 1/5
I tried to use my A/E credit card on the app and it refused to let me, no error code or nothing? When I would click make purchase it would jump up to the credit card/PayPal section.. I even tried to re enter my A/E credit card and it said already entered but wouldn’t let me use it.. Ended up using PayPal but I won’t get the points from using my A/E card.. slightly frustrating to say the least...
you do not ship to APO AE address. We don’t have Arie in Italy.
I dont like how it seems trendy pants have to look acidy or ripped like where can i get a normal pair of light washed pants?
Nice App 4/5
I enjoy using the app. It’s easy to navigate and seems to work well most of the time. I really wish AE had an alert for when out of stock items come back because my size is always sold out! Other than that, I am very pleased.
Love the jeans and shorts 5/5
By sophia 😊😊
I love the fact that they have tall sizes . I been a AE customer since 2008
I have Downloaded this app three times in the past month trying to get it to work. When I sign in to my rewards it shows I have zero, even after contacting customer service and dealing with them for a week it still will not show my rewards. Then it just froze, it wouldn’t let me click anything even after force closing and restarting. So I deleted it and reinstalled. It worked for about a week after the reinstall then the same issues. I had to delete it again. I have an iPhone XS that is up to date so I’m not sure why it won’t work. Customer service was pretty much useless and gave me 4 different reasons why, none of which were the issue, and never ever resolved anything. They just stopped responding.
Waste of my time.