Aetna Better Health - Medicaid

Aetna Better Health - Medicaid

  • Category: Medical
  • Release Date:
  • Current Version: 3.5
  • Adult Rating: 17+
  • Developer: Aetna Life Insurance Company
  • Compatibility: Android
84 Ratings
$ 0

Aetna Better Health - Medicaid App

Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. As an Aetna Better Health Medicaid member, you may use the app to: • Find or change your provider • View your medical and prescription claims • View your current medications o View your benefits o Set up a new account which may be used for both mobile and web • Connect with the health plan through your secure inbox to: o Request an ID card o Request a change in PCP One more of your Aetna Better Health benefits - now available as a mobile app! NOTE: Aetna commercial members looking to access their health plan or search for network doctors can find this information by downloading the Aetna Mobile App.

Aetna Better Health - Medicaid app screenshots

Aetna Better Health - Medicaid app reviews

  • Neefs faceID 3/5

    By Mt24
    We need faceID
  • Annoying 1/5

    By Angiiebabie65
    Can’t search for providers by the time i get to the second page it will pop up with an error message oops something went wrong. Even have tried on the browser. Needs to be fixed ASAP!
  • Worked for me 5/5

    By DollfaceDolly
    I just wanted to see if my Health Care was still active...It worked fine for me I had no problem logging in, there is so many bad reviews I almost didn’t download the app but I’m glad I did. I think they updated it and fixed the problems.
  • Not an error: USELESS 1/5

    By wish2haveDifINS.
    Error error error.... that’s it. I created/registered and that’s all I was able to do without getting an error message every time I try to click member services or find provider etc. I see this has been an issue for a long time based on other reviews that I didn’t even think about reading beforehand, since it’s not the type of app where you’re trying to find the best one, it’s literally your only option! And yes, I know the difference between regular Aetna & Aetna better health, so I am using (error; failing) the correct app. Why have an app that doesn’t work?
  • Possible error fix 5/5

    By Hcc89
    I ran into the same problem as everyone else getting an error when logging in. This is how I fixed mine. 1. Create account on app 2. Try log in on app; error 3. Go to Aetna Medicaid website 4. Use log in you just created on the website; login successfully 5. Close app and open it 6. Log in on the app with no error Should work for everyone.
  • App doesn’t work 1/5

    By Kem1cal_Warfare
    Other users are reporting the same issue I am having. I just created an account and when I try to login it gives me an error message. Tried several times and hasn’t worked at all.
  • No return calls from support for two months 1/5

    By PsychPA01
    Can’t log in or even get a reset after the initial set up. Been in IT 20 years. Promised a call and email link from supervisor yesterday. Didn’t happen. Just wasted space on my phone
  • Don’t even bother 👎🏼👎🏼👎🏼👎🏼 1/5

    By Diorakelex
    Set up my username/ password with my Aetna Medicaid information. Went to log in and haven’t been able too once. Frustrating that this app doesn’t even work, I’ve been trying on and off for a month with no luck!
  • Unusable App 1/5

    By B Brazill
    Unable to login. Tapping “help” produces a “page under construction”. Some security questions are useless because they are too long to fit in the spinner control. What an embarrassing app.
  • Don’t download - not useable 1/5

    By AmC885
    I unfortunately did not read the reviews and downloaded this app. I was excited to get organized and have everything at my finger tips. I was able to register and create a login. THATs IT! I tried to log in and received a error message. I patiently waited thinking it was a issue that would be resolved quickly and tried again. Still nothing. I finally went back to read the reviews and sure enough the same issue was reported back in November. It’s now January and it’s still not working.
  • Read the reviews 5/5

    By Breezzyy09
    I still downloaded the app after the horrible reviews and guess what? It worked for me I don’t understand what the issue for every one else was. As long as you’ve Medicaid through Aetna Better Health there should be no issues!
  • Flat out doesn’t work 1/5

    By eureeka468
    Won’t allow you to log in. Continuously says there’s an error. Waste of phone space.
  • Bad company 1/5

    By wsb85
    Aetna should not be a insurance company! It will be better for you to pay full price and go to the ER, then to have this company because you will pay full price at your regular Dr visit.
  • Can’t log in 1/5

    By Iqbal Chowdhury
    Developers need to fix this app.
  • Useless 1/5

    By Luv No glitch
    After setting it all up, I cannot log in. An “error” pops up and the app will not let you log in. I should of checked the reviews before I downloaded the app but it seems to be a continuous problem. Waste of time!
  • One star only because Zero isn’t an option 1/5

    By AbbyKadabby123
    I read the reviews over the past 3 years about not being able to log in or use the app. I stupidly though “surely, by now, a big company like Aetna has fixed this problem. Surely they wouldn’t continue to push an app that is useless and nonfunctional.” I was wrong. This is THE most useless app found anywhere on the internet! Don’t download, unless you like useless things.
  • Can’t log in 1/5

    By drahonslaya
    Does not let you log in at all. I have tried to delete and reinstall several times, still nothing.
  • State? 1/5

    By Bell2380
    Downloaded the app but it didn’t have my state New Jersey but I am cover because I have the card and everything. I don’t understand why New Jersey is not an option can this be fix?
  • It worked for me... 5/5

    By Lou in Louisville
    I wasn’t going to install this app due to the bad reviews but I figured I’d give it a shot. To my surprise I was able to create an account and login and when I logged in, all my account info was there and accurate. So, apparently the app is fixed or maybe people that tried using this app in the past did not have the type of insurance that this app is for. I have Medicaid and this app is just for Medicaid (or state funded) insurance. If you have regular Aetna through your employer, THIS IS THE WRONG APP. This app is only for Medicaid members. Hope this review helps!
  • App won’t let you log in 1/5

    By kenisawesomer
    App won’t let you log in. I entered my information and nothing happens. I’m able to login via Safari-but not the app.
  • Can’t login... Fake app? 1/5

    By RussJD
    Should have read the reviews before I downloaded and tried to login. Can’t login. Is this a fake app?... I mean, why wouldn’t aetna fix or remove it until it’s fixed. I changed my password online.
  • Will not let me login 1/5

    By gkingry
    I am registered online at the Aetna website and can login with no problem- but not this mobile app.
  • Hey 1/5

    By gffdxb
    I would like to log in. It’s not letting me log in after entering my information.
  • Really can’t Login 1/5

    By nmasters328
    I thought the other reviews were a stretch, but no, they’re all accurate. Completely unusable app. if you can’t login. No need to download this.
  • How can Aetna not fix this... 1/5

    By WineJazz
    With nearly all reviews relating that clients cannot log in, coupled with a 1.3 rating, Aetna needs to rethink the relationship with whoever they contracted with to develop this worthless app. As others have said, the login does not work via the app although the same credentials work online
  • Log in 1/5

    By Moha Othman
    I can log in online, but I can not log in application.
  • Not Able To Log In 1/5

    By HGG3
    Very bad UX as I’m not able to login at all. No error messages or any other indicators provided. This App is useless to me.
  • Cannot get past login 1/5

    By Moderngal33
    Bummer app. Can’t get past login even though there is no error after you select login.
  • Will not let me login 1/5

    By splendidsayruh
    I enter my login information and it does not allow me to log in, it does not register that it is incorrect or prompt me to locate an clacking... just as if I entered nothing. No new page or anything. I log in online (Safari, as well as other Aetna apps) with my login info just fine. But this one, a dud.
  • No functionality, unless you like staring at the login page 1/5

    By ZippyDC
    As others have stated, the login screen just keeps flashing… No functionality whatsoever.
  • Did absolutely nothing 1/5

    By Personreviewingtheapp
    Extremely buggy and stated that my account doesn't exist after multiple attempts.
  • Pretty useless app 1/5

    By Ngrateful nbred
    No functionality whatsoever.
  • Horrible 1/5

    By Skittles-10
    Won't let me log in. Crap.
  • Really? 1/5

    By prajolshakya
    Still can't log in
  • No good 1/5

    By WorkoutG
    Never could sign in
  • Your app doesn't work for me 1/5

    By I want to scream
    I'm using an iPhone 7+ 10.3.1 and this app will NOT let me sign into my Aetna account. I've deleted the app and reinstalled it but that didn't help. Very frustrating because I frequently need to sign on via phone instead of my computer.
  • No New Jersey registration Support 1/5

    By Vegeta700
    I have Aetna Better Health from New Jersey and this app nor the website does not have the choice listed for New Jersey Members to register.
  • Also can't log in 1/5

    By Expoke
    Junk. Waste of time. Can't even log in.
  • Dont download it its a fake app 1/5

    By Nitinjadon
    Dont download
  • Log in not even possible 1/5

    By Dan77776444
    This is embarrassing for Aetna brand.
  • Wont log me in 1/5

    By Usman r.
    App does not log me in
  • Log-In does not work 1/5

    By ciao37
    Cannot log-in despite account not created. Useless!
  • Log-In does not work 1/5

    By ciao37
    Cannot log-in despite account not created. Useless!
  • Can't log in 1/5

    By melloki
    Can't log in at all. Credentials are correct and work on the site/old Aetna app but this one is broken. Why roll out a new app if it's not even going to work?
  • Not working yet 1/5

    By Aetna FL
    Not able to log in. Looks like it may not be available for all aetna areas but there is no information or error messages. Login screen just keeps asking for credentials when you try to log in.
  • Not working 1/5

    By PopK63
    Can't login into personal account...
  • Login 1/5

    By LEX3000
    You can't even log in, so the app is useless right now.
  • Can't log in 1/5

    By Stinky fingers11111198
    Can't log into app
  • Login is broken. 1/5

    By starts with j
    Can't login. Nothing else.

Aetna Better Health - Medicaid app comments

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