Aetna Health

Aetna Health

  • Category: Health & Fitness
  • Release Date:
  • Current Version: 3.11.0
  • Adult Rating: 12+
  • Developer: Aetna Life Insurance Company
  • Compatibility: Android
23,332 Ratings
$ 0

Aetna Health App

The Aetna Health℠ app puts you in charge of your health care and benefits. With just a few taps, you can find a doctor and see what procedures may cost. Talk to a doctor by phone or video in just minutes. Pay your claims. And compare costs before you get care. It’s simple. It’s all in one place. It’s all in the palm of your hand. And we're not stopping there. We’re continuously adding new features and functionality to improve your experience. This app is available for most Aetna® members. Members in select plans may not be eligible yet, but we’re continually working to expand access. If you aren’t eligible today, just check back in a few months. Get plan details quickly and easily • Pull up your ID card whenever you need it • Track progress toward meeting your deductible • View your personal PayFlex® HSA, HRA and FSA account balances • Check your Explanation of Benefits • See and sort through your claims easily, by member name, provider, facility, service or date • Pay claims using your bank account or credit card Search for and find care at your convenience • Find in-network providers and offices by location, profile and specialty • Compare cost estimates for doctors’ visits and medical procedures • Look up medications by their brand or generic names, find price information and learn about side effects • Set up your Teladoc® account today to talk with a doctor anytime, from anywhere, when you need care (for eligible members) • Search for MinuteClinic locations and services inside select CVS Pharmacy and Target locations Receive personal recommendations to help achieve your goals • Get personalized health actions based on your profile. Set and track progress toward fitness and nutrition goals. • Sync your data automatically by allowing Aetna Health to access your steps and exercise data from HealthKit * Aetna and MinuteClinic inside select CVS Pharmacy and Target locations (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family.

Aetna Health app screenshots

Aetna Health app reviews

  • Crap 1/5

    By RK8729
    Can’t even get it to display on my iPad Pro. The screen over laps itself so can’t register. No place to get help when I can’t select any of the options.
  • Face recognition failed 1/5

    By That'smypanda
    unable to enable face recognition for the abop
  • Aetna App 1/5

    By 702Janelle
    The app is not user friendly and does not allow you to see everything and you doctors in net work. It will show doctors but most are not in net work. and you regarding your car This app is
  • Searching providers of choice to check if they are part of the in-network 3/5

    By cfrregubddhhjiirddfbjgdxgh
    Hopefully the app will be expanded to include a better way to search for in-network providers and hospitals of choise. This would be especially helpful when being at the doctor’s office and checking if a referral is part of the in-network. Thanks.
  • Prescription Refills missing 1/5

    By CAB 1968
    How you request a prescription refill with the new app? This is the main reason I use the app.
  • Will Not show my benefits available to me. 1/5

    By IndianaMM
    Will not
  • Wow When Will It Work 1/5

    By Randy R Robbins
    As of March 2019 this app is still not working for me at this point I’m assuming I’m gonna be the last type of member to gain access if at all us Aetna PPO members want to use this app so bad every type of Aetna customer needs access to this app Functionality improvement—if your a customer of additional Aetna products that information should be provided on the app as well such as if your enrolled in health and vision and or dental and if your enrolled in an employer plan and a Medicare plan because some people have both and maybe include those cards digitally in addition to the primary Aetna product 2. Aetna it would be great to incorporate Apple health records maybe even Apple Watch records into the app since this type of data is highly securable and encrypted today syncing through the patient(s) medical portal(s) as well then connecting that information back to the Aetna app and Apple Health Update Nov 2019— still doesn’t work only available to a limited audience still Medicare Advantage members really need access to this I don’t have a computer so checking claims is next to impossible on my phone or tablet it is ridiculous that we are going into 2020 plans going on 2 years this app is still not available most other insurers have apps available to their full range of members
  • “Only available to limited audience” 1/5

    By Nancysup
    It keeps log me out and said it’s unavailable :(
  • Old app was better. 1/5

    Both the app and the website have lost a lot of capabilities esp. regarding disputes, messages, and pharmacy access.
  • Seems kinda useless 2/5

    No prescription refills? Old app did this. Enough said.
  • No way to make, view appointments? Find provides? See past info? 1/5

    By LenaWinters
  • Slow to apply Deductible 3/5

    By VGKVal
    Been trying for over a month to get a Credit Card payment for over $1600.00 applied to my deductible of $1000.00. Now I have another doctor appointment needed minor surgery that will cost me over another $1000! 😢
  • White Screen 1/5

    By siksia
    I’ve only ever seen a solid white screen when opening this app. No option to login, nothing. I’ve deleted and reinstalled multiple times with no change.
  • No work 1/5

    By Susy8212
    I can’t sign in, in the app and the website is the same.
  • Bad!!!!! 1/5

    By Loves GSD
    App won’t open.
  • Less information 1/5

    By Duckieer
    This app replaced the previous Aetna health app and is horrible! Previous app used to easily let me search for providers, see who was in network, search by condition to see providers in network and tell me easily when my deductible was met as well as see EOBs easily and entirely. This app everything is in a different place and is difficult to use. NOT user friendly.
  • Terrible app 1/5

    By Ragtags
    This is One of the worst apps. Cheap. Terrible customer service
  • Unimpressive App 1/5

    By MrT0560
    I hope AETNA didn’t use much of our premiums money for this App. Because it’s nothing special. Overlapping text on iPad Pro and iPhone 11 blocking access to buttons. Claims provide minimum information. No info on my claims filed and received 3 weeks ago. They don’t even show. And view my insurance card is BLANK. Did this APP pass a quality control group ? Did I say .. this is not much better than a 3rd year college student Lab project APP.
  • Need pin access 4/5

    By r128764
    Please offer pin access for quick app login
  • App useful 3/5

    By lalarose13
    Love the app and the functionality of always having you card. I find it difficult to manage claims. They are not listed in a fashion letting you know what is actually paid, and what you still need to pay. It states what you are responsible for, however not if I have actually paid that or not. Essentially there is no receipt with information tied to the claim once you pay online. You get an generic email with no information. So I needed to call and make sure I had no open claims still.
  • Don Sanders and Atena 5/5

    By Bigdonhd1
    Happy Experience through out the whole year wish I could keep Atena I am Retiring soon I am 62 will be retiring in a few months But Let Me tell You Great People To work With I Wish I Owned A Company Like Yours Thank Don Sanders
  • Won’t launch on my iPhone 11 1/5

    By kiddblur
    Can’t log in. On first launch it’s just a white screen. If I force close it and reopen, it says my session has expired and if I click the button, it’s the white screen again
  • Ordering medication 3/5

    By Twtzcc
    You can order medication through this thing
  • Limited functionality 1/5

    By Qweertygdxcvbjn
    There is so little you can do with this app except see claims, it’s practically useless. And what sort of app or service portal doesn’t let you send a message? Just another obstacle in place to discourage you from resolving the many problems with the insurance plan itself.
  • Prescriptions 1/5

    By cjwize
    There is no way to manage prescriptions. A year ago I expressed this to Aetna, and the said it would be up shortly.
  • Blank screen...? 1/5

    By CrlticRaven84
    This app has a lot of potential, unfortunately, this is my second time downloading the app with roughly 3 months in between and still getting a blank white screen. Thinking it may be my connection... however it is not. Fix the bugs and I may download it again.
  • Not Aetna Dental 1/5

    By Shelly__D
    This app is not for Aetna Dental
  • Can’t log in!!!! 1/5

    By snakebite54
    Hello Mcfly
  • Awful Customer Service 1/5

    By RM Mast
    Website is never working. Customer service in fixing is awful. Wouldn’t recommend
  • Poor replacement for the older app 1/5

    By AKM138
    So the teal Aetna mobile app will be deactivated in December. Then this is all you have, meaning you can’t contact Aetna through the app, and you can’t do anything medication related through the app such as order tracking or ordering refills. The search doesn’t work, I enter the location and it just keeps on asking me over and over again. Someone suggested to add provider reviews and I support that since I know Aetna hires questionable people such as a psychiatrist in my area that’s been sanctioned for having sex with patients TWICE ten years apart.
  • Aetna Mobile was so much better 1/5

    By Talmani
    Why did you get rid of Aetna Mobile. This is awful. I can’t find coverage information and with the latest update the sign in screen is just jumbled. Please don’t retire Aetna Mobile.
  • Health Funds Balance 4/5

    By BDropmusic
    Please allow us to see how much are health fund balance is in app!
  • Unable to find a provider 1/5

    By Stella!1
    Every time I click on find a dentist the page goes completely white. When I search for dentist in the search bar the result I get is “gender identity”......Aetna are you having issues with your system??
  • App unusable 1/5

    By ridgewalkernc
    Username and password can be entered rest of screen can’t be accessed due to another layer or screen superimposed over it. Sign in button as well as first time users area untouchable .
  • Aetna is best for all kind of services 5/5

    By Cupcake61322
    Recently I was struggle with migraine and Aetna Teledoc immediately take care of my issue. I am so thankful to Aetna being an employee. Thanks Lakshmi
  • Not good 2/5

    By Cerebreau
    Very difficult to navigate
  • Doctor rating 4/5

    By Jsnnejxbdv
    I hope there is a doctor review and rating system to help pick the best doctor.
  • Benefits section never works. 1/5

    By butterbesr
    Most important section explaining your benefits never works. Not once.
  • Great healthcare 5/5

    By gold penis
    Really helped cover huge medical costs these hospital trick you into doing.
  • Save Payment 4/5

    By Stefani <3
    My only complaint is there is no way to save previous payment option or allow to use the Wallet app or Apple Pay. Sometimes I pay multiple claims at once and it gets annoying to have to punch information 4 or 5 times in a row.
  • Can’t login in the app 1/5

    By James murty
    I cannot login in app ;available for limited audience
  • Doesn’t open on iPad 1/5

    By carlito19gdl
    It doesn’t work and screen is not setup for iPad (shows small)
  • Less info/No actionable data 2/5

    By Boat35
    This Aap doesn’t have all the required information which earlier Aetna Mobile app used to have. With this whole digital derive & so much investment, I was expecting a better app & experience. Thanks!
  • It’s not comprehensive 3/5

    By AngieB360
    For most questions, you have to log into the website to get the answer. You also can’t access messaging in the app.
  • Still slow and glitchy 1/5

    By RhymeWriter12
    This app has a lot of great info, but I always find it difficult to search for a provider and pull up information. Sometimes have trouble logging in, as the app is often crashing or giving errors when trying to login. Easier to get out my PC and use the website instead :(
  • Payment 1/5

    By toprol
    This app doesn’t allow you to store your payment credit card on file. You have to keep typing in all the credit card info for each claim you want to pay. It’s frustrating and time-consuming!
  • Nothing loads 1/5

    By Jamming Ruri
    When clicking view plan on the app absolutely nothing loads and just shows a blank white page.
  • Terrible app 1/5

    By it works. not too helpful.
    Doesn’t provide any details. Pretty much worthless.
  • Great app! 5/5

    By joelle_casale
    Very easy and fast with up to do information at your fingertips! Makes healthcare so much easier.

Aetna Health app comments

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