Make you pay for item you returned and won’t work with you. 1/5
After being a loyal customer and paying off my obligations on time and early I have to pay for an item I already returned to store. Tried explaining that to After pay team member Kristina T.
If I could ever get it to load so I can try using it that would be nice 1/5
I can never get it to load when I click on pay with afterpay at check out. The idea of being able to pay for something in payments was appealing to me and I decided to give it a try. Well after multiple attempts, trying to reload the app, hook up to different WiFi (which were all strong connections), and trying to use my data, I hate this app and have no desire to use it. Maybe if I could actually use the app as it was intended I would give it a better rating but considering the obvious issues and all the frustration it caused, I don’t even want to try this app anymore. Maybe I’ll try klarna or something else instead.
I love this service. I was able to get shopping done for my grandkids.
never again 1/5
The worst app. i’m never using it again . they were taking money off my card when i wasn’t even using that card
I don’t have an actual option to buy now pay later at all. It all wants me to pay full price
By Mzz. Wallace
Best app ever 5/5
This app has been amazing! Nothing else to say!
A life changer!!! 5/5
I don’t make a ton of money, and going into the holidays I was terrified of not being able to provide enough presents for my family. And even before the holidays, it would be so rare I could ever go out to buy something for myself especially clothing. Thanks to Afterpay, I’m able to do all of this and not have to worry about going into debt or going over my budget for my paycheck. I always make sure to pay off any after pay mints that are due first, and I absolutely love that I am able to earn the ability to not have to pay immediately atthe point of purchase. Afterpay is probably the best app I’ve ever used, and I’m so thankful that exist especially this year! Thanks to them, I am able to give my family a wonderful Christmas, get myself a few items, and be able to enjoy my life without stress!
Used to be great 1/5
I just made an account with them a few months ago had a phone and then got a new number now they claim that I have two accounts and one with late fees but I only have my one account and it has no late fees ever very irritated with their customer service
Macy’s app does not work 1/5
By Choose another game ya hippi
I can’t place an order with Macy’s and pay with afterpay. So hard
Selection and more selection. Super genius idea to incorporate this into the buying power atmosphere. Well pleased and would CERTAINLY recommend this service.
Payment history weighting is off 3/5
I had a limit of $300 the first time I used after pay. I used over $200 across 3 purchases without issue. As I was paying off my purchases I was 24 hours late on 1 out of 12 payments and they dropped my limit to $50. That’s less than I was paying every 2 weeks for all my purchases combine. I do not need after pay for a $50 purchase so I cannot effectively use their services anymore. I expected the limit to drop over that one late payment but not by $250 when all my other payments were on time. Whatever algorithm they are using to calculate available amount is way off.
I absolutely love it!!! 5/5
I have been using Afterpay for about a year now and I loveeee it! Super easy to use and I love the reminders. The only thing I wish is that they reported to the credit bureaus so it could help increase our score or at least give us the option to opt in for it to report on our credit…that would be perfect! But I definitely recommend and give Afterpay 5 stars!!!
I downloaded this app after it was highly recommended to me. I start trying to pay for an order and it tells me I’m not approved for it. When I looked up to see what the problem could be and it said something about payment history helps with getting approval and things like that. My question is how am I supposed to start getting a payment history of I can’t get approved in the store while trying to make my purchase. Not happy at all thinking about deleting if someone can’t give me an explanation and a way to fix it.
Things were fine until they weren’t 1/5
I have a mostly clean history with Afterpay, it was wonderful to use for target orders and Charlotte Russe orders and I was usually approved for things. I even paid my orders on time and it seems that the one payment that was late didn’t affect me. When I tried to return an order and did so successfully is when I started being declined for things. I even paid off the order entirely to see if it would clear the air but it didn’t. I would try and order the minimum needed to use the services and it wouldn’t be accepted. I tried different stores and even checked the payment methods but nothing worked. I went the customer support and it was the same spiel that it was either the store, payment method, item(s) and that I should split it up. I tried everything but I’m still declined even within my approved amount. I think my account is locked up and automatically declined for everything despite my decent history. You could do so much better especially when I need to get presents for my family and I can order anything.
Scam likely app 1/5
So I made a purchase of 4 bottle stubs online store after it charged my card I went back to the app (Afterpay) & claimed it refunded me the $ but for what reason if I just paid for an order didn’t make sense after that it asked me to changed my password & I checked my order again wasn’t there no receipt nothing, after an hour or two it says my account has been disabled! Seems like a money washing fake app to take money from people & still haven’t received my order or money back! !
Don’t waste your time 1/5
By feels like fraud
Pre approved for $600,wanted only $150 got rejected but please try again the app said thumbs down 👎🏿
After pay spending limit drop to $50 4/5
After pay drop my spending limit after paying everything on time
Better than a credit card! 5/5
By Deb RJ
This is purchasing method is easy to use.
Bad business 1/5
By apps stinks
I really love the fact that I can read the past reviews before actually downloading the app and using it. When I noticed that the NEGATIVE REVIEWS were so much more then the positive by far enough to let me know using this app wasn’t for me. Truth be troll if you read the reviews by older dates first you would get the impression that early on this may have been a good business worth being apart of but seems like somewhere along the way this company went off the rails and stop serving their customers.
BEST WAY TO SHOP EVER🙌🙌🙌🙌 5/5
Thanks AfterPay so many spectacular ways to shop and save money with the flexibility of the payment plans I can finally purchase and try items that I just couldn’t afford any other way.
Happy Holidays and Happy Sopping!!
app was cool once… bought a pair of shoes for 100 dollars all together and paid it off after a week… 2 weeks later i tried topurchase something and it declined me… tried again a week later and same thing.. my account has more than enough money in it i dont understand
What the heck!?! 1/5
I tried to use after pay. I had a order for close to 190$ and tried to use after pay. I pressed pay with Afterpay and it took the total amount out of my account. What the point of this app? When I try to use it, it doesn’t even work. Luckily I have money so it’s okay. But I wanted to make it cheaper by using this stupid app.
Ripping me off! 1/5
By Alyssa Blaine
I had ordered some Crocs and I made the first two payments on scheduled time to look through my emails and see the order wasn’t approved! I attempted to contact Crocs and they told me they would refund me , still hasn’t . I contacted Afterpay and still have not received a response. I’ve contacted my bank and they want me to contact Afterpay but how can I if they never respond!
Afterpay app 5/5
Works great never had problems but nike will not allow me to checkout through the after pay app nor in the store
By Lucky Lil Ladybug
I went in to PetSmart to make a purchase. My total was $71, I had a spending limit of $900. My transaction was declined twice. I tried contacting customer service, but no one was available so I sent a message. Someone by the name of Sunshine responded apologizing and informing me that not all purchased are approved. How am I supposed to know which transactions they’ll decide to approve!? I was walked in confident thinking I was going to be able to make a purchase , but instead I was embarrassed to be declined twice, for no apparent reason.
Pros and cons 4/5
By user 1017
This is a great app I can’t even lie and to be honest you save more money with their coupons from your favorite stores but the only thing is they have no control on how much you get it’s a generated system I started off with $1000 I increased to $1500 I missed one payment cause my back thought it was fraud and my living went down to $75😔
Thank you afterpay 5/5
i been buying a lot of stuff since last year thank you
Afterpay use to be good but now it’s becoming trash. Why give high limits if we can’t use it. Have 3 open order which is all on their last payment owing less than $50 have to pay off an order before continuing to use. My limit is $1000 what’s the point anymore. Was good while it lasted
Loving this 5/5
Easy to sign up, easy to buy.
Loving this app.
I’m recommending this app to my friends.
Doesn’t work 1/5
They gave me a credit of $600 but I try to make a purchase of $200 and it kept getting declined during the setup even though I have money in my account and I always make my payments on time.
Waste of time 1/5
Just don’t work 1/5
It says you can order stuff through there app but when I try to do it it declines every single transaction I try to make very frustrated with this junk app plz don’t get this it’s a waste of time
Waste of time 1/5
I can’t contact customer service and this app is trash.
Love love Afterpay 5/5
with the last update they lowered my spending limit from $ 2000 to $ 0.00 for no apparent reason! 😭😭😭😭, why??????????
After pay is awesome 4/5
By WHATS REAL
I love this app BUT I feel like we should get a wider store choice. Like eBay, Amazon, and a few others !
Customer Support will not work on app 1/5
By Anon 18292938
Customer Support glitches out and will not load help articles or let you access current tickets.
Where’s Amazon 3/5
I see some people got it on their apps, I don’t see it!
A Joke! 1/5
Signed up and had a spending balance. After spending hours shopping for myself. Denied for whatever reason. Tried winter shopping for my daughter. Denied for whatever reason. Also my twin daughters who are of age tried to set up an account only to get the run around saying they had an account already. But when we put in their email address requesting a password reset, it says they don’t have an account with their email. But then AfterPay repeatedly sends an email saying someone is trying to access the account but then again tells us there is no account! I give up. I’ll stick to paying full price for my products on Amazon as I always have.
Do not recommend 1/5
I got an email saying I was pre approved for $600, so I put some clothes I desperately need in the cart and it was only $80 out of $600 I was “approved” for, I had the down payment plus some and it kept saying they couldn’t approve me for the purchase, so I lowered it to 1 pair of jeans for $20, same thing happened, so I tried a few other places with the same result. It’s literally false advertising when they pre approve you for an amount and then don’t let you get anything, not even for $20. I will NEVER recommend anyone to this false app. I had the funds, I make payments on time to other bills, never purchased anything from Afterpay. Like I literally do not understand.
Not reliable. You can never be sure when it’s actually going to work or not.
Changing the Game!!!! 5/5
Easy to use. This app allows you to make purchases at several different locations. No credit check just make sure to pay on time. Then you pay it back in installments. I will always use this app. Why would I use affirm only for them to deny you I’ve seen people with A1 credit get denied and then their score drops like 50 points heck no. When you can use this app make your payments on time see an increase in your limit after you continue to make purchases on time. They are truly changing the game and other merchants need to keep up. It’s sad that the world we live in can’t even get approved for furniture or a home but can get a car that costs almost as much as a home what a shame, Thanks Afterpay for looking out and helping people
Exceptional Service & Great way to split your payments! 5/5
I love it here 💕
Shocked and confused 2/5
Everyone I know uses afterpay to get stuff they need or want but the first time I went to use it my account got locked and I can’t get back in
I just LOVE using Afterpay.. It’s so easy & convenient. Thank you so much!!!!!
Can’t login!!!!! No Customer Support!!!! 1/5
Got a new debit card as my bank was changing their system. Ok. Didn’t think anything of it until I’m getting failed payment emails. Go to update my card and I’m NOT getting the text to verify my account. Get them from other companies no problem. I’ve contacted their help and have received ZERO response. There goes my credit. Feel absolutely helpless!
By Muhso 91
What I don’t understand is why this app is stating that I’m pre-approved for $600 in spending but then when I go place an order for $100 I get denied . I’m a new customer and trying to gain a business relationship but this was very upsetting . How can I trust that I can go into the store and use this platform if I couldn’t use it for $100???????? That really makes me wonder . I love the way (Klarna) operates and I will take my business back over there . This is a real situation !!!!!!
If only they could include stores 1/5
Basically, If they could include some actual good stores.