One stop shop! 5/5
Easiest way to look for an accommodation and book it at the same time! What’s more, you’ll get it at the best affordable price. The app is also easy to navigate. Two thumps up! 👍🏼👍🏼
By Rezaur Rony
Easiest way to find your best choice
They take the money out of my card for hotel fours day before my vacation , morning of vc, money’s back in my account I call hotel they tell me there’s no reservation in my name . I book directly through hotel at this point , come back from vacation to check account and see Agoda bounce my checking by retaking our 404.00 for a reservation hotel didn’t even have .
Worst customer support ever 1/5
By Marios 82
We try to get our taxes receipts and we can’t, because they was sending out invoice only like total amount. We try to call, we was on the phone 20 min and nothing. We try with e mail, and again nothing. There is no options to get your receipts .
I like order from agoda. Good deal for the price. Simple and fast. Thanks
Slow service 1/5
It takes an hour to the hotel to receive the booking. Only with Agoda!
Hidden international charges when using US credit card to book hotels in US. 1/5
The hotel prices were same as other websites.I booked hotel in US using US credit card and after booking I can see in my credit statement that agoda has charged international fee. How is that international now?
Love it 5/5
Easy and cheap
Crappy service and app 1/5
Can’t turn off daily spam after registering.
Application’s technical error displays too often even to for just browsing.
Can’t scroll hotels, list returning back.
Bait and switch 1/5
I signed up expecting a 10% discount on my booking. No discount!
I was lured into a hotel for $42/night, and then was rejected and redirected to another room at $51, then redirected again to $61/night.
So, instead of a 10% discount, I was delivered a 50% increase!
Agoda app 5/5
By hamdan alshoak
First it is easiest way to book and safe.
The app just have some problems in iPhone.
Great apps 4/5
I always find great deals here. Been using Agoda for years with no problems
Great price and easy to use 5/5
Saw great price and clear information how much will be charged and gift card that I’ll receive from that booking. Also love the app’s user interface. Specially like the credit card scan when making payment. Works so fast and so well.
Bait n switch pricing scheme 1/5
On kayak.com advertised price was 60% of “real” price once I downloaded agora app and tried to book on same dates. I am not impressed at all, and very disappointed to see this type of business practice.
Great deals 5/5
By Instant traveler
I have always found great deals with Agoda. One time I was in a hotel and asked them for their best rate. They could not match the price I showed them in the Agoda App, so I just made the reservation on the app and checked in! Always check w/ Agoda before making a reservation.
Something wrong with your system 2/5
By Fox tube user
I booked the room with breakfast and dinner included.but once I paid,it only show that breakfast only...
And i choose the smoking room,why it came up non-smoking room in the confirmation page.? And this is less than 7 days to the date,I cant get free cancel.
This is will make a lot of problem for foreigner and Japanese staff at the frontdesk.
Proven great! 5/5
This makes the third time I have booked with Agoda and each time they have had the best price, hands down, over the other competitors. Definitely worth a try! Thanks!!!
Wasted time and energy 1/5
I’ve used Agoda for years, and finally reached my limit after several bad experiences, so I feel a need to document the most recent problems.
1. It is impossible to update your contact information in the app, so I’ve had to create a new account more than once and lose all the credit earned. Please allow profile information (email, phone, etc.) updates via the app so I can do this myself rather than having to hold 30 minutes, on international long distance, for an agent.
2. I booked a hotel 24-hours ago. Agoda “failed to process the booking due to a technical issue.” They did not notify me of any issue, when I finally reached the hotel, there was no reservation. So I had to call Agoda (again, international long distance), to be put on hold for 30 minutes, to be given the run around and told I would have to make a new booking. This resulted in both a higher price and a lower-quality room than my initial booking.
Please get your act together Agoda. I just want an easy, reliable, hotel booking app.
First Time Booked 5/5
By southern Lindsay
First time using the app and it was very quick and easy. Very detailed had no issues. Will use again for future booking.
Great app for hotel booking and they have promotions 5/5
Easy to use application for booking hotel.
Horrible customer service 1/5
If I could give zero stars I would. The web site is confusing and when I inadvertently click a button when I was looking for a hotel 10 days in the future I was unable to cancel the reservation. I was immediately billed, even though the web site indicated I would be billed when I arrived at the hotel. I contacted customer service immediately and after several e-mails was assured my card would be credited. Two months later I am still being given the runaround. After contacting my credit card company I was initially given the credit, however, the hotel then told them they were never contacted about a refund and the charge stands even though agoda cancelled the reservation. I am still being charged.
Philippines trip 5/5
By lvn vinny
Took like 3 seconds to find our hotel. Easy as f#*k, yo!
Best Hotel Booking App 5/5
Best app to book hotels. Great deals and easy to navigate.
By Ploy app
There is no live person to assist. 😩
Dang gia 5/5
Toi dang cho email cua agoda ve dat phong
Better Pricing 5/5
As I am looking around for hotels for Vietnam, I checked other sites and found Agoda to be the cheapest. I found the same hotel on Expedia for $50 more! Definitely will use Agoda again for any future trips.
Too many bugs in app 1/5
The application is becoming really bad and full of bugs, I have lost all the promotion codes I had on my account for no reason and I made this last booking without any discount
I always keep getting a message saying that the application has a technical problem, prices also suddenly rise up too much in minutes, other applications are becoming more user-friendly and cheaper.
I also wanted to insert a picture of the error but your feedback page is also not allowing me to insert any picture
By norman adab
Very easy booking. Total price includes taxes so no surprises on extra charges.
It was very easy to book a room.
Don’t trust the App, use their website with a login 1/5
Totally different prices on the same hotel between the app and their website. Only difference is the App has my hotel history and lists higher prices.
NEVER USE THIS APP!!!!!! 1/5
These people are a bunch of scam artists. Never use them! Use another app. They ripped me off for $598.00!!! Someone used my credit card illegally for a trip to Asia!?! And these guys allowed this person to check in and stay the entire time, thank God for my credit card company. These people even went so far as to accuse me of being in Asia???!!! I told them, you called me.... at home!!
Bunch of Jerks. Don't use this app!!!! Terrible company!
Solid travel app 5/5
Discovered this app through TripAdvisor and find it really strong. Good prices and excellent app design. Highly recommend.
My favorite hotel website 5/5
I use agoda almost exclusively because it’s the easiest to use with the best photos, info and filters. Would be awesome if I could book two different kinds of rooms at once. I recently booked a room for my parents at the same hotel with myself and my husband. My parents can afford a nicer room and I had to go through the checkout process twice because agoda won’t allow you to choose two different classes of rooms at the same time. Just a little annoyance. Also, I’d be so happy if we could sort hotels based on how highly people rate them. We can only do it based on price or hotel star rating. Stars aren’t nearly as important to me as customer satisfaction. Even if these things don’t change I’ll be a loyal customer, though. Thanks for having my back over and over, agoda!!!
Slow and dysfunctional 2/5
By Zelda Chiquonfatte
Hotel prices aren’t displayed quickly and sometimes not at all.
Filter inadequate: can’t filter for elevator or handicap accessibility. Country code filler is broken.
Prices seem good though.
Lots of hotel options and they are cheaper and affordable.
Some things are better left unchanged 1/5
If only they would. I have never seen an app getting “updated” in the AppStore every week for something people use barely once or twice a year. There is little no new feature ever. Time to uninstall.
Can’t verify I’m not a robot 1/5
I’ve tried reinstalling the app and at least 50 different times to verify I’m not a robot and it just keeps giving me more puzzles. I’ve even tried audio ones after I got tired of picture ones. Can’t access my account using my email / password so the app is worthless.
I love Agoda 4/5
Agoda gave me so many room choices from several hotel with great deals of discount specially for Agoda member😃👍🏻
Best site for hotels 5/5
This is now the only site/App I use for booking hotels. User friendly, quick and I always get the best prices from Agoda.
Quite helpful 5/5
By Mizanur Rahman Shipon
Never again 1/5
By Portland Guy
Agoda doesn’t answer their customer service line. I waited for over an hour until being hung up on. Their online cancellation service is is like chasing one’s tail. It’s exhausting and you end up giving up. I will never use agoda again especially when there are so many other options.
Needs work 3/5
This is a great app but many of the buttons doesn’t work such as PayPal. I called support and they told me you can either use a card or book somewhere else. In fact, my friend was also having issues with her PayPal button and couldn’t pay for her booking. She also said she had other customers using PayPal without any problems. I wasn’t trying to call for other customers I am calling for my issue and don’t want to be compared with what the other customers are doing? Every issues is different and just because someone have one issue and the other don’t, doesn’t make the the app amazing. This needs more work and so does some of the agent. Thank you
Super Easy!!!! 5/5
Easy and cheap when looking for places to stay
Easy and good descriptions 5/5
I love this app because it’s easy to make a booking and it gives you a good description of what to expect. So far it hasn’t failed me with the descriptions .
Cheapest hotel prices by far.
Very good 5/5
Very good agoda🇦🇪
Great, cheap, easy to use booking app 5/5
Found the best deals and most honest reviews using this app. Super excited about my upcoming trip because of the deals I found using this.
Easy site 5/5
سعر الحجز عن طريق الموقع يختلف عن الحجز عن طريق التطبيق وكذالك قيمه الضريبه تختلف! 1/5
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