Alaska check in ... crap! 1/5
By Ugh !,! ugh
Logged into my account. Didn’t figure out my mileage number and had to key it a second time.
I have their credit card and should get a free checked bag .... they did not know that either and want me to pay.
Really... this is basic stuff. Should be minimal level of service.
Guess they’re too busy making seat and seat space smaller to cram in more people.
I love you 5/5
I love you, Alaska Airlines. You’re the best. And the app is good, too. Keep doing what you’re doing.
Love at first flight 5/5
Your app is excellent, thanks 5/5
Thanks so much
Lets get these miles 5/5
By Bigg Willy P
5 stars because I can’t wait to get these miles going
Worst of the airline apps 1/5
Your latest update ADDS white space and displays FEWER trips on the screen??? You are focused on the wrong stuff and your app and website are clearly designed for and by people who don’t travel much or have multiple travel plans in their future. I suppose this is consistent with your new focus away from loyal (profitable) business travelers.
It takes forever to synchronize the boarding pass (if at all). The UI is not very intuitive or well designed. Have the developers ever used an actual airline app (Delta, AA)?
Terry Crump review 5/5
Delayed my flight due to weather but got me on a later flight. Thanks
Friendly staff always willing to go the extra mile to care for customers. Thank you always for your help.
Easy peasy 5/5
The Alaska app is really intuitive and user friendly. They make it easy to navigate their app, check in, change flights, etc. Plus they’re a great airline!
A one review 5/5
I love my Alaska Airlines! The website is the best and for sure the app is better and easier to use than any other airline app. There are lots of options for flights and flight combinations. The telephones are answered timely with friendly people you can understand. And I get to use my 49er club for luggage!!! Yay Alaska Air!
So cheap so fast 5/5
By Happy I App'd
Thanks so cheap so fast
Too easy 5/5
I love Alaska Airlines App. Makes it too easy. Thank you!
Great app! 5/5
Alaska app is sooooo easy to use, always find a great flight deal, and can manage it all from the app. 5 Stars
Best nonstop Seattle to Boston 5/5
Love Alaska Airlines, most often on time, roomier seat, lots of non stops to choose from! Food for purchase is decent, and flight personnel are always friendly! Always my first choice!
Amazing ! 5/5
By Mando 1973
Excellent service, very simple !
Most convenient airline apps 5/5
It’s user friendly and I can do everything from check in, buy bags and even upgrade seats without waiting in line.
Great App. One Request 5/5
Could you allow the fonts to match those of my iOS size? The font size I have set in iOS is next to the smallest yet the apps font feels huge.
Love Alaska Airlines app 5/5
I’ve used the AlaskaAir app for years and it’s never let me down. It’s easy to search for and book flights, check my air miles status and more. Plus I love the way my trips instantly load into my phone wallet for easy reservation access. Great app and service with Alaska Air.
Best airline around. Everyone is so competent friendly and patient. Planes are always on time. Love the cheese platter as well I fly Alaska around 6 or 7 times a year maybe more. Have never had a bad moment with Alaska
Bring back Share Reservation feature! 4/5
By State geek
The new update has removed the ability to swipe left and email your reservation to someone! Bring it back, please!!!
Easy to use and navigate. Alaska is hands down the best airline.
Free movies 5/5
Made our 5 hour flight seem like a breeze
THE BEST! 5/5
Alaska airlines is truly the best. From the exceptional customer service to the most amazing mileage program out there, all other airlines should take note & learn some lessons from Alaska airlines’s staff & crew.
The app makes everything super accessible & when you call from it they already have your profile/award number.
The Only Way to Fly 5/5
Of all the airlines, Alaska is my favorite!
Best Airline 5/5
By Mountain Grizz
I have been flying Alaska Airlines for over 15 years now, it is the only Airlines I will fly. I have been on others but had issues almost every time (attitude, lack of caring, late flights and so on). I have had zero issues on Alaska Airlines to date, and plan on flying with them from here on out.
Changing seat assignment 1/5
By gave it a shot
Changing seat assignment doesn’t work in current version of app. I had to go to website to check in and change seats. Rest of app seems fine
Why are we still on tarmac 1hour 3/5
By 49 state
My Only Airline! 5/5
Alaska continues to treat me as a valuable customer with it’s on time flights, caring employees and customer first attitude. I fly a lot every year and have yet to find an issue! As a Gold flier, I get bumped up to First every now and then which I enjoy. I will say though, I am treated no worse in Premium Economy or Economy. Their employees truly care about you the customer and it shows. The smiles are genuine. I take time to thank crew members on each flight I take and they appreciate it.
Call me a fanboy about my home state airline and I will smile and agree. I feel fortunate to have this group of professionals represent what is great in today’s world of flying! Hey Alaska, keep it up and thanks!
Great Service! 5/5
We’ve had some of our favorite flights ever on Alaska. The flight attendants are friendly, attentive and quick. Very fun to fly on Alaska. And the companion ticket each year is a terrific perk. Looking forward to our next flight in July.
Excellent airline 5/5
Always been helpful and easy to use website is user friendly
Love Alaska Airlines 5/5
By nellie hope
I never travel any other airlines! My whole family and extended family follow this “family rule”
Awesome App 5/5
By Ken Fircrest
Love this app. It is an easy app to use and helps to make the ticketing process an ease!
E. Miller 5/5
By Ed's I-Pod
We enjoy flight Alaska Air. We fly maybe once or twice a year and Its a bit of a challenge for us because of the use of oxygen on board. AK Air has always treated us with great respect, patiences and professionalism.
Never looked back 5/5
Once I started using Alaska Airline I never looked back, no regrets!!!
Love Alaska airlines 5/5
We are devout members and only fly Alaska airlines! Keep up the exceptional service!
Shannon Mayhew 5/5
By have no e
Very user friendly & accommodating. My fav so far.
Alaska is my FAV! 5/5
I am grateful to Alaska Airlines for helping me to explore the world!
Smooth check in 5/5
Staff was really organized and helpful guiding the passengers as they entered the airport towards the Alaska kiosk. It made the flow very efficient.
Stable, 1 improvement needed 5/5
Which would be a multi-city booking option.
Great airline app 4/5
I like using this app a lot, it is very user friendly . Just wish it had a baggage tracking option .
Love Appreciate Love 5/5
The SNA CSA’s were absolutely fabulous helping us fight a way home ... as flights had been cancelled!
By Fake paper
My name Jeff
Flight Delayed 3/5
Not to happy about flight delay
Customer Service 5/5
Your app 1/5
I’m convinced if those who wrote the code for your app actually used it personally and or competing airlines apps, they would be a heck of a lot more user friendly with fewer flaws.
Alaska Easy 5/5
It’s so much easier to do a flight with the Alaska App... soo much!
Easy app. Great airline. 5/5
Love em. The best.
Fix the international travel check in and Passport options. 1/5
I used to love his app until I tried to travel internationally. I have all my mileage plan and information on my account and you want me to re enter it when I check in?!? And if I make a mistake I get kicked out of he whole process?!? Excuse me?!? And you don’t scan he information on the passport to enter it?!? Did I just go back in tech about 5 years?!?