Glitches to the point that it’s useless 2/5
I’ve been using Albert for about 10 months now. It started off as a helpful tool for me to learn about my spending habits and track my income and expenses, but the only function that works at this point is the savings feature that lets me allocate extra funds to my savings goals. I’m not sure why, but my app constantly fails to regularly or accurately synch my income/expense data. My account overview always shows that I’m in the red, when my actual bank account shows otherwise. It usually lags about two weeks behind, but currently does not reflect any financial activity for the past 6 weeks no matter how much I “refresh” it or restart the app. It’s like one day it just gave up, and feels like I’m using an app that’s still in beta testing. The errors in the app’s functionality render it essentially useless to me as I would be better off to just open actual savings accounts instead of paying a monthly fee to not be given any accurate reflection of my finances. I’ve tried to utilize the Genius feature to get help, and they’re usually confused, unhelpful, and take quite a while to respond (a couple days) if they even respond at all. I don’t feel like the app has screwed me over in any way, and haven’t experienced any funds missing like others have mentioned. Rather, it’s just become an unreliable and glitchy tool that costs me more time and frustration than it’s worth. I’m currently checking out other apps, but will likely just revert to the old fashioned approach and open some actual savings accounts. If Albert actually executed all the features it claims to provide, I’d be thrilled. Unfortunately, this is not the case.
Easy to work
Life changing 5/5
By jackson mikael
Seriously, I use this app everyday!
Not a saver 5/5
Helps categorize what you spend money on and how much. Takes money out when you got extra. I’ve never been one for saving or being responsible and this is helping me get closer to having actual savings if i ever need them. It’s also easy to get the money out of you need it.
Can’t connect 2/5
I’ve been trying to connect my bank and have been unsuccessful after many attempts. I have Bank of America which is listed in the app and a major bank . I shouldn’t be having this many issues .
This app is great and I have saved a lot of cash that I didn’t even notice was missing!! This app keeps me informed of my spending and bills.... just great
Makes saving easy 5/5
I’ve tried so many apps to help me save money and Albert is by far my favorite. I’ve been using it now for about 3 months and have been able to save $300, painlessly, to put towards paying down my credit cards. I also set a goal towards purchasing a house and travel. Things I always wanted to be able to do but didn’t think I could. Every month I can see what I am spending my money on and make educated adjustments. Also, since Albert categorizes all of your transactions I can see that really helping during tax season.
I wish I was taught how to manage my finances in school, but now I have Albert, my financial assistant that makes something that always stressed me out simple and - I’m not even kidding - fun.
You can download and forget about the app check it a couple months later and BOOM! Money has been saved without you even thinking about it. Great way to save if you have trouble saving. It also budgets for you. Love it!
I love the ability to text someone to help plan my financial life choices. The best feature is definitely the smart savings- I love having something saving money without feeling it happen!
Albert Genius Seems Untrustworthy 2/5
I had requested to stop reoccurring payments for the premium Albert Genius service. Unfortunately, you can not cancel your subscription unless you text them you want to cancel. This raises a red flag for me as they have all your account information and they can’t have a simple cancel button. I closed my Albert account and will change all my passwords. Especially after how the situation was handled through the texts back and forth with the so called genius. I don’t trust it seems a little to shady to me to stay. Think really hard about the subscription before you push go it’s not an easy out!
Possible scam? 1/5
By Irritated matcher
I’ve had $44 deducted from my bank account, mind you I work at my bank, so I pulled all my statements to be 100% of how much they have pulled. However I am only showing $20 worth of savings on my Albert account.
DO NOT USE THIS APP 1/5
I added my bank account to see how it worked, wasn’t great so I decided not to use it. Then noticed withdrawals from my bank account to this dumb app. I never set up auto withdrawals and the amounts were completely random. SO NOW I HAVE TO GO THOUGHT THIS GARBAGE APP AND TRANSFER ALL THE MONEY THAT WAS REMOVED BACK TO MY MAIN BANK. DO NOT USE THIS THEY WILL TRANSFER YOUR MONEY WITHOUT ASKING.
Jamie S 5/5
By Jamie Kozlowski
Rainy day fund is really cool 5/5
I love this app. It tracks everything and gives me tips on ways I could improve my finances. I really love the rainy day fund, it auto-saves money for you and it builds up quickly
This app helps me save and see where I am spending my money. It’s nice to have a certain amount of money come out every week to help me save.
Don’t download this they charge ur account and take money from you
Super Awesome 5/5
By Gerald Carol
Totally awesome app nothing but good things to say about the genius. Very well constructed informative and easy to maneuver. Very satisfied.
Could not be happier 5/5
By John John -12
Albert perfect for someone just getting started managing there money, and Albert is miles down the road from all the other savings and finance management apps. Albert is the full package with everything from monitoring your spending, to finding great car insurance quotes FOR you, to helping you save up towards your personal goals. And you can choose how much you pay Albert per month! The Albert team are real people that will give you financial advice on any question you have, whatever your situation may be. Just like texting a friend, not even kidding. Would recommend to anyone starting out, and am so glad that I invested in Albert! -19 & out of school
Can't even create an account 1/5
Error message: please enter a valid U.S. number (I'm based in Chicago). A mess from the onset so finding another app.
Albert Genius price 1/5
By Bobby G in da house
I would rather the suggested price be offered first before I put all my information in. It says free app... but then the minimum price for Albert genius is $4. Don’t make me waste my time on a free app and then drop the bomb on me at the end.
No way to manually enter bank acct 1/5
They couldn’t find my bank when I searched (a popular credit union), and it gave me directions to enter it manually, but I can’t leave the “find your bank” screen. I’m sure I’m one of few that have experienced this but it was disappointing for sure.
Best financial tracking app 5/5
Love how Albert remembers how things sound be categorized. Why can't other financial apps do this one thing right? Then you layer in smart savings functionality, analysis of your spending patterns to help you improve, and being able to text a genius for financial help. Brilliant!
Total Scam 1/5
By Lady Robin Hood
I thought I was downloading what was supposed to be a budgeting app but they made an unauthorized withdrawal from my ACTUAL savings account into their savings account. I NEVER gave them explicit permission to do this. It was a total misrepresentation of who they said they were and I’m not sure why anyone would willingly move their money from a FDIC insured bank to a small app. What a mess.
Hate this app 1/5
I’m seriously upset with this app. $24 dollars to simply withdraw my money from my regular bank account into their Albert savings app. I had created 2 savings, 1 for a rainy day and another for moving out. I had simply placed $20 into one and $20 into another. Thinking finally I can try and save even if it’s a little bit. Siiiiiiike. They really got me. So they charged me more than what I even saved. $48. And when you withdraw your money from their account. They also charge you again another $7. So if you put in $20 expect to only get back $13. Ridiculous.
I love the Albert app. I like how it decides what I can save and what I can’t. And if funds get low, it’ll postpone deposits, so that’s nice.
Would recommend. Keep it up Albertians!
Do Not Download 1/5
Can’t find a contact number for them. They charged me without my consent!
Working great so far!
Deleted as soon as I got it 1/5
I was under the impression that this was just a budgeting app, or a tool that would help you organize your finances. I didn’t realize that it would have access to my actual bank account which made me uncomfortable. I also didn’t like how it was advertised as a free app, but once you get through registration it asks you to pay. Disingenuous is all. Would not recommend.
Want to give this app a zero! 1/5
So many complications and lord Jesus don’t switch banks while have this mess cause more than likely it will take forever to “process” to get tour money back! What I joke! I highly recommend acorns!!
Can’t live without!!! 5/5
This app is amazing! I love that it tracks everything, and it’s soooooo smart! We refer to Albert in our home as if he’s a buddy of ours!😂 I used to use accounting apps to track our spending, but that takes hours per week to categorize everything. Albert does all of that for me and even shows me ways we can save money with certain bills! Seriously amazing! Hoping they come out with an app for small businesses soon!
Worst app ever 1/5
By Cheri Moore
This app is a scam... never really could get all my information on here. Then they change me and didn’t tell me why. This is horrible and the communication they have is though text. I get that is a way of life now but now what tour dealing with peoples financial information. Hope to get my money refunded and my whole account cancelled.
You have to pay for a subscription 1/5
They don’t tell you you have to pay for the subscription until you put in all of your bank info. This is also after you chose a “savings” amount to withdrawal from your account every month. This is a scam.
By Speerzy II
I forgot I had this app wow I have over $1,500 saved now. Thanks. I
Where is my money? 1/5
Mine wouldn't even let me use any of my rainy day money when I needed it I have about $60 that I needed and It refused to let me transfer. I decided to delete the app all and all and I got $40 put back into my bank account.
It’s really handy, specially love that rainy day fund. And how it works
Wow really amazed 5/5
By Tristan Ashworth
It really keeps you up to date with every subscription and how often you go to places. It makes you more aware of your spending and sets up small savings accounts witch you can withdrawal from at any time.
I’m luke warm about the app 4/5
By Xory Woods
The best part is the automatic savings but other than that it’s not super intuitive and it wouldn’t’t remove the home loan notification for a week and I never even wanted a home loan.
I added some accounts and just hasn’t felt like a smooth experience.
If it didn’t pull money out of my account every week to help me save I wouldn’t use it at all.
Amazing App 5/5
By The Real Rainman
One of the best apps out there. Highly recommend this. I love how it breaks down my summary at the end of the month and tells me how my money is being spent. 5 stars all day long
They take your money!!! 1/5
I downloaded Albert because I wanted to save money, however, within a week of getting the app I noticed my bank account was missing some money. They withdrew money without letting me know! I looked into the app to see if it was part of the saving process that they offer you, but I realized the funds were not there! WTH was that Albert?! I want my money back!!!
Doesn’t make me afraid of checking my bank account anymore 5/5
By drift was awesome
Wow.... what a great app. I have always had a hard time keeping track of my bank accounts and Albert really truly helps me be money conscious. Whenever I made large purchases I would shy away from checking my spending in hopes of ignoring my diminishing account. Other times I would forget I made a purchase and not check my spending for weeks at a time. Both are big no nos when trying to stick to a budget plan and save responsibly. I found that out the hard way.
In comes Albert and I have full visibility of my bank accounts including my spending that has been broken down and categorized for complete transparency. I also have my assets and investments linked to my accounts which gives me a complete understanding of my net worth and helps me watch my bank accounts as I’m waiting for payday. The best part is the Genius function with REAL people answering my financial questions not robot messengers. The ui is gorgeous and easy to use unlike some of the other finance apps. I love this app and the weight that was lifted from my shoulders, I feel much more confident with money and I can’t wait to watch my savings grow with Albert! 🥳
I like it 5/5
Best app ever! 5/5
Since Albert I’ve been able to save so much money and organize all of my finances in one place completely stress free!
Disappointed in service 1/5
The idea of this app is great. The reason I began using it was for the financial advice, but found the responses to my questions to be pretty boiler plate if I ever got a response it all. The Albert Genius service is not worth the money, I didn’t receive any real advice beyond what a simple google search would tell me, and that was after nagging them with multiple text messages. The rest of the app works like Mint but not quite as thoroughly or well. I suppose what it does have that Mint doesn’t is the savings option, so I’ll see if that works out. Otherwise this app is mostly useless compared to other ones out there
Simple / Helpful 5/5
I use this app every week and appreciate the insights
Great app! 5/5
Great app!! Saving money and I finally know where all my money goes lol😬
Simple and efficient 5/5
It's allowed me to see my flaws, helping me rethink the items in my cart before I get to the cashier or hitting the place order button. ”omg Albert is gonna find out ”Now I'm actually saving!
Every time I try to change something to a bill that isn’t automatically identified as a bill the app crashes.
Very convenient 5/5
I can see how much I spend and have better ways to save money.